Jenn was so helpful she helped me calm my nerves i thank her so much for helping me with a slight discount she is amazing
Jenn at this location was really helpful and friendly.
Rent has been raised twice from 130 to 160 in the short time I've been there. No access to dumpsters for the price.
Jenn was kind & easy to understand very professional
Public storage saved us! After being treated unfairly and not appreciated at my old Storage Unit, I decided to move. Out of everyone I contacted Public Storage was the BEST! From the customer service to the simple ease of completing our rental space it was such a smooth easy and not stressful transition. I Highly recommend Public Storage!
Great company great customer service as well. This location helped me when I needed it!
Jenn is Awesome she was definitely very helpful in helping me with out storage she has such a great welcoming attitude and is all around a fantastic employee for this establishment
Jenn is very kind person she help me a lot I really appreciate people like her. Thank you Jenn . For your help
I cannot begin to say how friendly and affordable my storage is at this facility on FM 78 so happy here super friendly
Jenn is super amazing, very professional, hard worker, & Jenn’s management skills are fantastic ⭐️⭐️⭐️⭐️⭐️⭐️
Jenn is super awesome and very friendly. Great customer service
Jenn was absolutely fabulous! She walked me through the information and was very patient.
GO ORANGE
SO I WORK, RENT & I LIVE AT A PROPERTY:)
PUBLIC STORAGE
HAS MY UTMOST APPRECIATION, SO IF YOUR SEARCHING FOR NEW EMPLOYMENT OR SIMPLY LOOKING FOR A STORAGE :)
WE HAVE THE BEST PROPERTY MANAGERS
LIKE MYSELF SO DROP IN & LET US HELP⭐️⭐️⭐️⭐️⭐️
Jean was very friendly, she went above and beyond, great customer service, highly recommend using this facility!
Everything was perfect well done👍
Jen was so helpful n great she went above n beyond my storage needs im very thankful for all her help.
Jennifer really knows her stuff! She's on the ball and top notch! ⭐️⭐️⭐️⭐️⭐️
JENN _ can only say Excellent Customer Sercice way too go....
Today our experience with Jenn was absolutely amazing. She was very kind, professional and informative. We accepted the unit and she was sure to offer all discounts and promos! I'd refer anytime I can.
All I can say is AWESOME!!! recommend it to everyone!
My experience was tremendous. Customer service was incredible . Definitely one of the best locations in San Antonio.
Love the people that work here love the business to and how caring they how
Miss Jenn is very knowledgeable, great information size and amount we recommend this facility, ask for Jenn! 😁
I came in today MISS JENN ROCKs....
I can't say enough great things about Jenn at Public Storage! She was incredibly helpful when we needed to upgrade our unit. She walked us through the entire process, made sure we got exactly what we needed, and went above and beyond to ensure we had a smooth and pleasant experience. Her professionalism and friendly demeanor made the whole process stress-free. If you're looking for excellent service, Jenn is the person to go to! Highly recommend!
Jenn had been a great help with setting me up
Had an issue with my autopay, Jan called me to notify of the issue and was able to get it resolved quickly. She was able to address other questions I had . Excellent service.
Peggy was very kind and helpful!
Jennifer and Steve run The Public Storage off of FM 78 and they’re doing a very good job. They also take care of their longtime customers by helping them with their storage rate by keeping it low an affordable. I do think the both of y’all.
Jen was able to help us get the perfect storage!! Excellent customer service.
Got to our unit after signing up online and found it was too small so she upgraded us to a unit double the size and gave us a great deal! Jenn is amazing ! Thank you !
Jen super awesome, I am very happy Jen is here very understanding lady, I would send anyone to her
Really great customer service
I recently had the pleasure of being assisted by Danae at Public Storage, and I can't say enough good things about the experience. From the moment I walked in, Danae was incredibly welcoming, professional, and attentive to my needs.
Danae took the time to understand what I was looking for, answered all my questions thoroughly, and made sure I found the perfect storage solution. Their knowledge of the facility and the various options available was impressive, and they went above and beyond to ensure I felt confident in my decision.
The customer service I received from Danae was top-notch, making the entire process smooth and stress-free. If you’re considering storing your belongings at Public Storage, I highly recommend asking for Danae. You’ll be in excellent hands!
Danae was very helpful and friendly!
Danae got me taken care and set up quickly. Nice storage facility with good pricing
Danae excellent property manager James from 235
Thanks Jessica for all your help I really appreciated..
Jessica was very helpful to my mom Glad she chose this location
I called for some information and rates and Jessica was very helpful I will rent here when I’m ready to move forward
What a great place for all your storage needs especially with the great help !!! Of Property manager Jessica R Galvan love to visit there on dates when I need storage for My additional stuff she keeps the place clean smelling good bathrooms are tip top shape Storage facility is always clean I could stay there for hours !!! At times when I go in and out of the facility !! im confident my stuff is safe !!!! With the help of this Property manager She is very Accountable and Communicate well on all my storage needs!!!! Great pick Public Storage !!! And thanks always Jessica!!! She’s cute kind and courteous to all and makes customers feel very appreciated
!!! I just had to throw that in also She ‘s even making Me smile Now !!!!
Jessica was amaaaaaaaaaaaaaaaaazing
I had been calling customer service to book a unit. Unfortunately I was not able to successfully get it done with customer service. Luckily for me I walked into the fm 78 location and Jessica was Anna to accommodate my needs strongly suggest you go see her.
Jessica, is always so kind and nice when I come in for assistance. She's definitely my Go-To!! Thank you Jessica for phenomenal service!!❤️
Really convenient access to propane. They weigh it in and out to be accurate and you don't have to have tanks empty. You also don't have to exchange tanks. If you have a good tank you don't have to give it to the blue dinosaur It is usually cheaper than exchange also.
Jessica was very helpful Great manager to deal with
GREAT JOB JESSICA VERY HELPFUL!!!
I recently received an email notifying me that my Monthly storage rate would be increasing. So I called the Public Storage office and talk to Jessica, she was so helpful and pleasant to talk to, she adjusted my rate to stay competitive in the market 😁
Service was fast and efficient The sales lady Jessica was very nice and helpful, Walking me through all the steps and made it easy . I very much appreciate everything. Thank you.
I went this morning and the person who attended to me was pleasant and had a pleasant service. Marie, an excellent employee and very kind and helpful, made the rental process of the space super fast and very easy.
Thank you max for making everything so simple you explained everything well and were very friendly
Thank you Max for all of your help .
This place is a joke no one is ever in the office!!! and the number they have on the office door is an automated service and a waste of time manager needs to fix these issues
Great experience. I secured a new climate controlled unit and Tiffany made the process easy and quick. She was very professional and provided an amazing customer experience.
Very disappointed! No communication at all or returned calls from this place was a customer on a expensive unit will not be returning!!
Got home to have my meal and 8 tenders were there; fries, potatoes and gravy. but no biscuits. My 8 piece tenders meal was a failure.
Loving the Staffing how making sure you get right unit and good prices climate control units inside also nice unit outside moving check them out for Storage
Charisse was so amazing and helpful. You kindness was so appreciated. You were very knowledgeable and answered every question. Thank you for your help
Chariesse was very helpful and knowledgeable about my options for storage
Storage offices are ALWAYS LOCKED it doesn't matter what time I go,have to run around and look for one that open and eventually have to pay payment on line!!! Why hire managers??
I had the Best experience Cherise did the best job ever for me she made me feel like I was at home I recommended public storage on FM 78 you would love the service thank you service I'm at a new friend
Customer service was always a plus the attending lady at the front counter was always nice and pleasant, and answered all my questions very well with knowledge and concerns. I could not have asked for a better storage unit. Outstanding!!!
They went up on my rent but didn't go up on my wife's rent I don't get it I pay for both units
Amazing help and customer service from Chariesse. She's always so kind and patient. Great place!!!
Great service Danay was very helpful.
Very pleasant and professional experience with Cherisse!
Ma. Lucy has been very helpful. I forgot to lock my unit and she called within minutes to let me know. When I was unable to access my unit she was there to help me with that as well. Thank you so much ms. Lucy
Great place to store your stuff safely. The lady who’s always helped me, Chariesse, is super kind and helpful. She is always calm & patient with customers, even when they’re not happy about something. Can I stash my kids here?
Went to drop off items in my unit when we arrived the automatic gate was working fine, but as we got ready to exit the premisses my husband used his mobile app which allows us to open the gate without having to enter the numbers on the keypad but it wouldn't open the gate,so I got out of my car to put in the numbers and nothing a message came back saying see manager,to make a long story short the manager was rood,my husband asked if they were able to push the gate open and she said that they are not allowed to do so. Never the less she had to push it open and let us out ,we waited at least 45 minutes for her to let us out as we were exiting the premisses I kindly said thank you, and we got a YEAH, so I replied how ugly to reply with a YEAH I continued and told the other worker the samething and got a heavy breath like if I were the one who cause it to malfunction.
Love the app to open and close. The area.
I was just in the storage location this morning, and as I was driving away I was greeted by Ms.Melissa she asked if everything was going great at my storage, just great customer service from her always morning or evening!! Make her permanent at this location please 😁
Answered my storage questions, very nice and professional. I wish more places had representatives like Chariesse!
Charisse was helpful, fantastic and very professional. Best experience ever!
Charisse was Absolutely great! Professional and very attentive.
Jen at public storage is a life saver, saved me money plus the storage unit for the price is phenomenal. I am very satisfied here and the location is on point. Glad I chose public storage on 6624 FM 78.
Customer service by Jen was great and she is very knowledgeable about Public Storage and all their products and services. Appreciate her help. Thanks Jen.
Came in looking for a unit for my family and Jenn was so helpful and knowledgeable. She made the process a breeze. Definitely coming back to this location in the future!!!!!
Chariesse, has the best customer service skills ! She helped me with all my questions and high anxiety with moving and a baby ! I was able to get everything I needed . I highly recommend this place !
Jenn was very friendly and helpful, I look forward to renting with public storage
I recently inquired about storage units in San Antonio prior to my move this fall and was absolutely impressed with ms charriesse star as she was very eager to accommodate my needs and there wasn't anything she did without a smile and "we can do that " attitude! Thanks again charriesse ur name suits u as u r a super ⭐
Chariesse has the property looking great and gives great customer service.
Chariesse was amazing! I came in needing immediate assistance due to an emergency move my family had to do to Texas from Washington. She was very helpful and kept a great energy while I was completely stressed out. Her assistance made this part of the transition much more calming. The property looks great and was very clean as well.
Charesse gave excellent customer service. She was so nice and very helpful.
The best service,the manager was very likable,he was a huge help in our move,I highly recommend him.
I have several units at this facility and the property manager is unbelievably helpful!
Had a lot of problems here that were personal, Public Storage helped me out a lot.
Very helpful nice and clean upfront and friendly
Chariesse is a great new friendly face to the property and has kept everything looking good.
Chariesse was very professional and even though that location didn't have what we needed she found us one that was close and had a great deal
Chariesse was very professional and helpful.
Awesome customer service! Very helpful we had to move during the Snowpocalypse 2021. The property manager Gwen and the District Manager Mark were phenomenal!!!
Update: These two are trash! Mark does not care about anything our units got broken into along with 13 other units and he couldn’t care less. He wouldn’t even replace the housing where the lock goes so that we can secure the rest of our property. Do not rent here, they will not protect your property. We were not notified after the facility was burglarized twice.
So clean quiet a couple kittens in the area but not bother me only thing I don't like is the out by 9pm think or copscalled and you can't badge out it locks u in lol
I was hesitant to trust public storage again. I had a conversion with a woman named Raven. She helped me understand when I would be able to lock on a storage unit in the future as well as give me prices and availability in the near future. I still am nervous with going back to public storage, tho I can say that the staff member was one of the nicest ladies I have talk to amongst other storage places I have called. Staff members like her are what you need in a company dealing with people. Good Job.
Joaquin was so kind, helpful and informative. He has everything ready for me when I arrived..
great service!!!!
Unit was very clean and the facility was Secure, Raven working be inside was very helpful setting me up with rates and supplies I needed for the move
Raven was an absolute delight to work with!
She was very knowledgeable, friendly, she answered all my questions and had amazing customer service skills.
Been looking for storage and found this place with super helpful manager and nice clean units
Very helpful over the phone with pricing ,availability and size of units I believe the lady name was raven .
Virginia was very polite and helpful and if I had to refer a storage place to anyone I would recommend them to this location