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Address

4700 Stacy Rd
McKinney, TX 75070

Phone

214-613-0664

214-613-0664

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

214-613-0664

214-613-0664

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    All new rentals subject to one-time $29 admin fee.

    5'x5'
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    $ 14/mo
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    Halloween Sale
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 14 /mo $ 28
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    + one-time $29 admin fee
    Halloween Sale

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    5'x5'
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    $ 20/mo
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    Halloween Sale
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    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 20 /mo $ 40
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    Halloween Sale

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  • Spring sale 50% off
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    5'x10'
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    $ 25/mo
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    $1 first month rent
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    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 25 /mo $ 33
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    $1 first month rent

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    10'x10'
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    $ 83/mo
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    $1 first month rent
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    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 83 /mo $ 111
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    $1 first month rent

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    10'x15'
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    $ 106/mo
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    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 106 /mo $ 141
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    2 units left!
    Limited availability

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    10'x10'
    Online only price
    $ 108/mo
    Online only price
    $1 first month rent
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    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 108 /mo $ 144
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    $1 first month rent

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    10'x15'
    Online only price
    $ 111/mo
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    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 111 /mo $ 148
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    1 unit left!
    Limited availability

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    10'x20'
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    $ 161/mo
    Online only price
    $1 first month rent
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    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 161 /mo $ 215
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    $1 first month rent

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    10'x20'
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    $ 185/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 185 /mo $ 247
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    $1 first month rent

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    10'x30'
    Online only price
    $ 186/mo
    Online only price
    2nd Month Free
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    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 186 /mo $ 248
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    2nd Month Free

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Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

McKinney Storage Units Near Sam Rayburn Tollway AND Highway 75

McKinney storage units are located near the Sam Rayburn Tollway and Highway 75. Public Storage in McKinney can help you get organized with indoor storage, climate controlled storage, and outdoor storage.
One of the nation's fastest-growing cities through the early part of the 21st century, and often called one of the best cities to live in across America, Public Storage takes great pride to serve the McKinney community, a community which is truly “Unique by Nature.”
Adjacent to the well-known TPC Craig Ranch golf course, use a 5x5 storage unit to store golf clubs right near the course for easy access year-round. If your hobbies include biking, camping, or water sports, upgrade to a 5x10 storage unit and stop sacrificing that garage space.
Seasonal decorations, bulky clothing, as well as small appliances and furniture can fit in a 10x10 storage unit, which are great for apartment dwellers and busy families alike.
Our spacious 10x20 storage unit can help you quickly clear out a garage, living room or guest room and store old furniture and appliances after a remodel.
We love giving you the choice in how you store, which is why we offer a variety of indoor climate controlled storage units as well as outdoor storage units with drive-up access. And with our eRental program that lets you book a contactless move-in that works for you, self-storage has never been easier. Why wait when you could start fighting back against clutter today!
At this McKinney Public Storage you'll find:
  • 5x5 storage units
  • 5x10 storage units
  • 5x15 storage units
  • 10x10 storage units
  • 10x15 storage units
  • 10x20 storage units
  • 10x25 storage units
  • 10x30 storage units
  • Indoor storage
  • Climate controlled storage
  • Electronic keypad entry
  • Online payments
  • At Public Storage, You'll Always Find...

    • Keypad Access
    • Friendly Staff
    • Month-to-Month Rent
    • Moving Supplies Available
    • Free Parking
    • Well-Lit Facilities

    Reviews ( 567)

    October 29, 2024
    Google Public Storage Lawrence Aguirre
    I stayed with public storage for a little over a year. Amy was sweet and helped us close out the storage unit!
    October 29, 2024
    Google Public Storage Tesheawona Loggins
    They are so amazing Sam is so patient she will work with you….she communicate very well very helpful
    October 29, 2024
    Google Public Storage Lorie Lee
    Went to storage on Stacy road and was greated by manager Sam. She was very informative and helpful and offered to assist us. There was also another associate by the name of Chona who was friendly and approachable as well. Glad to be doing business with this location 😊.
    October 29, 2024
    Google Public Storage Kevin Doory
    The staff are very helpful and is been a pleasure using the facility. Robert and Sam have gone above and beyond helping when I've needed assistance.
    October 28, 2024
    Google Public Storage Gary
    October 27, 2024
    Google Public Storage Makeri Mfg
    Sam was helpful
    October 26, 2024
    Google Public Storage omar garza
    Sam was incredible and knowledgeable.. she was also very efficient. I was in and out in 10 mins.
    October 23, 2024
    Google Public Storage tashi sherpa
    Awesome customer service . Easy and quick . Sam is the best
    October 22, 2024
    Google Public Storage Refugio Rangel
    This storage facility is wonderful. Sam is very kind and attentive at this location!
    October 22, 2024
    Google Public Storage Shams Hameed
    October 16, 2024
    Google Public Storage Ray Runnels
    I walked in and Ms. Sam her customer service was delightful she answered my questions and seem to enjoy her job thank you guys for hiring her!
    October 16, 2024
    Google Public Storage Matthew Campbell
    Phil and Sam were great with helping out. They were timely and very helpful to look up my information and provide unit needs
    October 16, 2024
    Google Public Storage Brian Byun
    It's a good place to put stuff in for storage. It's not fancy or anything , but the more money you pay the bigger the space. The security measures are kind of annoying, but since it's for security it's alright. You have to have an online security code thing and have to scan it at the entrance and on the elevator. It's not great, but it's okay.
    October 15, 2024
    Google Public Storage Alexis Ada'
    I experienced great customer service from Sam! She was very sweet and kind.
    October 12, 2024
    Google Public Storage Thomas Castaneda
    There was no confusion in the process of getting a storage unit! Sam answered all of questions and had a great personality! Very kind!
    October 12, 2024
    Google Public Storage Leanne Holden
    Sam was very friendly, helpful and knowledgeable. Great experience!
    October 12, 2024
    Google Public Storage Melissa McMullen
    Sam was super helpful, and wonderful to work with!
    October 12, 2024
    Google Public Storage fernada hurtado
    Sam is awesome she helped me with my new unit .
    October 12, 2024
    Google Public Storage Omar Munoz
    sam is great
    October 9, 2024
    Google Public Storage Bobby Bronjon
    The company I work for has used this storage facility for a few years now and our experience has been great. Today I was re-arranging and down sizing our storage unit. The employee working today, Sam, made sure to ask me how I was doing and if I needed anything. After some time passed she came to see if I needed a water and while I declined, I was very impressed with her customer service and friendly demeanor. Have a nice day.
    October 8, 2024
    Google Public Storage Jahquan Thomas
    Sam was amazing with her service. Thank you for hiring her.
    October 8, 2024
    Google Public Storage Kyle Young
    SAM WAS AWESOME AND SO HELPFUL!! SHE TOOK THE EXTRA TIME WITH ME TO BE SURE I GOT EXACTLY WHAT I NEEDED.
    October 8, 2024
    Google Public Storage Irma susana Hill
    I just want to say thanks to Sam for a great customer service and answering all my questions.
    October 7, 2024
    Google Public Storage Tiffany Jackson
    October 7, 2024
    Google Public Storage Zach Davis
    Very clean, friendly service from Sam and Robert. App is super easy to use. I use them every time I move to take the stress out of the process
    October 5, 2024
    Google Public Storage Tanetra RaShaun
    Thank you for taking care of my storage needs. This is where my family and I go because of the great customer service, clean units, and friendly staff!!!!
    October 2, 2024
    Google Public Storage Doug Szivulka
    Sam was very helpful, we really appreciated all of her help.
    September 30, 2024
    Google Public Storage Terrance Wright
    Sam and Robert are the best. Always helpful. Finally closing out my units after 1.5 years on a hot day. They offered water and any other assistance. Highly recommend this location
    September 30, 2024
    Google Public Storage Chief McDOw
    I love this storage! Sam was great
    September 29, 2024
    Google Public Storage Kristen Bangs
    Sam went above and beyond helping me today! The facility was out of carts and she helped me get my stuff to my unit! It made a huge difference for me!
    September 28, 2024
    Google Public Storage Prasanna Nidasesi
    Very helpful & able to find right space, floor options. Thank you very much. Appreciate it.
    September 27, 2024
    Google Public Storage Aaron Kannowski
    Sam is super nice! Thanks so much!
    September 27, 2024
    Google Public Storage Ghanem Jaber
    Sam was a great customer service, very helpful
    September 26, 2024
    Google Public Storage Tina Munoz
    Thank you Sam for helping me with my things!
    September 22, 2024
    Google Public Storage Raven Tate
    September 22, 2024
    Google Public Storage terry barrett
    Sam was Great!
    September 20, 2024
    Google Public Storage Pururav C Devanaboyina
    Sam and Robert are the best. Great experience
    September 20, 2024
    Google Public Storage Carl Bills
    Kelly helped me with my return and was very professional and kind !
    September 18, 2024
    Google Public Storage Nick Garber
    Sam is awesome and brought me water when she noticed I was dying and sweaty moving things out of my unit
    September 16, 2024
    Google Public Storage Gary Hudson
    Sam was always very helpful an niice we rented our storage close to eight years thanks for a secure location an a clean surroundings area
    September 14, 2024
    Google Public Storage Lily SoGo
    September 14, 2024
    Google Public Storage Zheng Zhang
    Sam i met on the phone on 09/14 is very nice and helpful.
    September 14, 2024
    Google Public Storage Smurf Brown
    Sam was an exceptionally talented individual who provided invaluable assistance and facilitated communication with our customers. Her customer service skills were remarkable, characterized by a consistently positive attitude and a genuine smile.
    September 14, 2024
    Google Public Storage Larry Walking
    Thanks to Ms Sam I was able to navigate to the website and apply for the job. And her customer service was great she handled the situation with me asking about how to apply. She was very polite and respectful. There needs to be more workers like Sam with the right attitude with helping customers and representing public storage!
    September 14, 2024
    Google Public Storage David Caccavale
    Excellent service and very quick thank you
    September 14, 2024
    Google Public Storage LoDeana Jones
    Sam was patient and had good customer service
    September 9, 2024
    Google Public Storage Candace Whitty-Watkins
    Would definitely recommend this place. Sam and Robert were very friendly and the customer service was awesome. They explained everything to me and answered my million questions quite well
    September 9, 2024
    Google Public Storage Christine Johnson
    Great and informative service.
    September 5, 2024
    Google Public Storage Raiel
    I had a great experience at this Public Storage. Robert and Cho really know their stuff and are so helpful! They made the process easier and handled the situation well! Definitely would recommend this location to anyone who is looking for a storage space and want to experience great customer service! - Melanie
    September 3, 2024
    Google Public Storage Brittany Gorman
    Sam was very helpful.
    September 1, 2024
    Google Public Storage Bobby Barajas
    Sam was a HUGE help!!!!
    August 31, 2024
    Google Public Storage Tamia Carr
    Sam and Robert were amazing. The approach was friendly and welcoming. It was a 123 step process and super easy with this being my first time renting a unit ! thanks so much !!
    August 29, 2024
    Google Public Storage Diondre Duronslet
    Sam was great she is Curtis and prompt takes for the help 👍🏽
    August 28, 2024
    Google Public Storage D Biv
    Sam was very helpful with my unit transfer!
    August 27, 2024
    Google Public Storage Phil Bates
    Sam was very helpful and very courteous.
    August 27, 2024
    Google Public Storage Sean Yaba
    I visited this Public Storage for the first time today. I met Sam at the reception desk. She greeted me with a smile and assisted me to my storage unit. She was very helpful. Really a great person. HH
    August 25, 2024
    Google Public Storage Kenadee Duncan
    Loved this location sadly forgot the women’s name but she had brownish hair and said she was new to this location she did such a wonderful job she was attentive even went out of her way to find a cart for us she was truly an amazing person
    August 20, 2024
    Google Public Storage fill wonder
    Sam was wonderful! Helped out a lot and gave me a water on a hot day!!
    August 18, 2024
    Google Public Storage Shanta Richard
    Public Storage on Stacy in Mckinney: Sam and Robert were wonderful!!! Awesome customer service. They saw that we were getting hot and over heated while loading and brought all of us I e Cold Waters. I have never received this kind of hospitality before. Keep up the Great work. Their service and kindness was a 10 out of 10!!
    August 18, 2024
    Google Public Storage Shy Utz
    Sam and Robert were a great help. They even offered out team water to help us cool down. We have rented from here for over 10 years and never had a problem. Always very clean, air conditioned, and our things were well secured.
    August 17, 2024
    Google Public Storage Alex Hanback
    Great service and even better storage solutions. Wouldn't recommend if you're looking for a cheap studio apartment, apparently that's frowned upon! Nice air conditioning for when you want to sit in the lobby and sign paperwork. Representative Robert was extremely helpful and even reminded me it is in fact illegal to live out of one of the units. Very helpful information!
    August 16, 2024
    Google Public Storage Sam
    Robert is an absolute dream to work with. Knows his stuff, courteous and just the perfect representation for your company. He got me booked up quickly and with a smile. I had a bunch of questions, and Robert handled each one with expert and thoughtful grace. I will definitely be using and recommending your site on Stacy Rd, and specifically Robert as the expert. Thank you so much for making this fast and easy for me. - Victor
    August 3, 2024
    Google Public Storage Tammy Beard
    Glad I found this storage place. Great prices, my unit is clean, easy access, and Robert was helpful and courteous.
    July 26, 2024
    Google Public Storage PERMANENT FLEXING
    Great service and genuinely nice employees.
    July 22, 2024
    Google Public Storage Kimberly Taylor
    Robert was awesome. He was polite and courteous and knowledgeable of the units and the spaces each unit could hold. And lord I had a lot of stuff👍
    July 13, 2024
    Google Public Storage Paula Jones
    Justin was amazing!! There was a tech issue and he handled it very well.
    July 8, 2024
    Google Public Storage Michael Chapa
    First time here. Great experience! Robert and Andrew helped out ever step of the way. Smooth transition and very friendly and professional! Highly recommended this facility.
    June 30, 2024
    Google Public Storage S. Hamby
    I worked with Robert, he went above and beyond. Showed me a few different units with no problem. Exceptional service! The building feels secure and clean and Robert was able to answer all my questions.
    June 30, 2024
    Google Public Storage Sabrina
    Amazing customer service from Mr. Robert @ the Stacy Rd location. He was so helpful and friendly he is the reason I chose this spot over another. Extremely clean and security it great. Thank you Mr. Robert!
    June 28, 2024
    Google Public Storage SR Chavez
    Robert helped us out with our sizing decision and explained the ins and outs of the building. So far it’s been a good place to store while moving.
    June 14, 2024
    Google Public Storage Tamara Sakuda
    Great customer service!! After trying to set up my additional storage unit online -- and experiencing issues with the internet, I went to the Stacy Road Public Storage. Noah was a HUGE help! He was courteous, thoroughly explained the options, and even showed me the units I was considering! WOW! Excellent support from Noah! The manager even called the next day to make sure I knew how to access my unit and key! Awesome.
    May 31, 2024
    Google Public Storage Sarafina Sunshine
    I needed a storage last minute and the staff at this location helped me!
    May 10, 2024
    Google Public Storage Doozy Angus
    Robert gave me a band-aid. He’s nice! Awesome work.
    May 6, 2024
    Google Public Storage Margie Webb
    Robert is so helpful and was able to set up my auto pay with a click and signature. Great customer service! Will recommend to anyone who needs a safe, clean storage room.
    May 6, 2024
    Google Public Storage Vin V
    I usually don’t leave reviews but public storage refused to refund me after I couldn’t get into the unit first time with their code. I had to take another unit and pay for setup fee again . This is the worst storage places ever . Do not sign up for any of their franchise places . Horrible is just a beginning statement and not trust worthy. Zeros stars is the appropriate rating
    May 3, 2024
    Google Public Storage Breia Brumfield
    When entering into the property I was helped by Justin, David, Lisa, and Robert. I came on my lunch break to get a unit. They made the process super quick and easy.
    April 15, 2024
    Google Public Storage Kyra Porter
    Chaz and Robert are amazing. They answered all my questions and provided great customer service!
    April 15, 2024
    Google Public Storage Ebony
    My experience with Robert and Chaz was so awesome
    April 15, 2024
    Google Public Storage Alejandra Velasco
    Chaz and Robert are awesome
    April 15, 2024
    Google Public Storage Gerard Eustache
    Chaz Robert was amazing !!
    April 15, 2024
    Google Public Storage Jayy
    Needed assistance in looking for a storage unit in mckinney, After relocating from frisco walked into this location in robert was extremely helpful and knowledgeable about the process of getting my unit started. Such an asset to a public storage to be able to have a knowledgeable individual to be able to help a person that Has no clue on how to process moving into a storage.If you guys are looking for amazing customer service when looking for a storage unit this is your place to look period thank you Robert. Thanks for your assistance J
    April 2, 2024
    Google Public Storage Paul Taylor
    The appearance inside and out of the facility were great. Access to the units are as I expected. Also the manager was pleasant and very informative. I like this place.
    March 23, 2024
    Google Public Storage Micah Washington
    Soon as I walked in I was welcomed with a warm greeting by Robert. This experience had to be one of the best experiences I’ve had at a public storage. The service was amazing and very fast.
    March 23, 2024
    Google Public Storage Taylor Washington
    Robert was so helpful helping me find all of my moving needs!! Definitely recommend if you’re trying to find moving supplies.
    March 21, 2024
    Google Public Storage LavishKay
    Robert was able to help us find the best deal at different locations. He’s awesome! Thank you so much.
    February 29, 2024
    Google Public Storage John Bolin
    February 5, 2024
    Google Public Storage Steven Shushi
    I had issues at first, but Ebony, the property manager... and Matt, the district manager, resolved the issue. It is nice to be heard and taken care of. I would recommend this storage facility to my friends and family.
    February 1, 2024
    Google Public Storage Manuel Cruz
    Ebony was so helpful, knowledgeable and super sweet. Definitely recommend this location for the amazing service provided by Ebony.
    December 22, 2023
    Google Public Storage Martin Campbell
    December 21, 2023
    Google Public Storage SaiShree Pagudoju
    December 4, 2023
    Google Public Storage Malcolm Kelly
    Received great customer service and information from Robert today. Thanks Robert!
    November 27, 2023
    Google Public Storage andrewellsworthclark
    November 19, 2023
    Google Public Storage Stephanie Elzea
    Have had my storage here for a few years and Robert and Emmy were super helpful when I needed to switch to a bigger unit. Excellent customer service! They are both very friendly and helpful.
    October 24, 2023
    Google Public Storage moises diaz
    excellent service, very fast and answered all my questions.. very clean and safe location.. special thanks to ROBERT for making everything easier on my first day
    October 20, 2023
    Google Public Storage Renae Robinson
    Ebony was so sweet and explained everything to me! This is my first time renting a storage unit so I didn’t know ANYTHING. She was confident in all her answers and I had SO MANY questions. She answered them all! Thank you so much Ebony!
    October 13, 2023
    Google Public Storage Kenya Tabb
    Ebony & Robert were very helpful during my visit to this location. After being overwhelmed from having to urgently start the move process, they were extremely kind to me as I explored options. Love the honesty they had (unlike typical sales people).
    October 6, 2023
    Google Public Storage Clement Ferdinand
    My storage experience with Ebony was very good. She went above and beyond to get me into a unit. If I could give her 10 stars I would
    October 4, 2023
    Google Public Storage Milkasa Badhasa
    Ebony was so patient, and professional
    September 27, 2023
    Google Public Storage Aitzaz Jafri
    Ebony did a great job! I would definitely rent at this property again!
    September 23, 2023
    Google Public Storage Ashton Best
    Ebony was so sweet and helpful!
    September 15, 2023
    Google Public Storage Bree Smith
    Yesterday, I called twice to be able to speak to someone regarding my rental space. Ebony (at Stacy Rd), saw my missed calls and called me back to address any concerns I had. She was so helpful and went above and beyond what I wanted to address. She made my transfer experience so effortless, even finding a new unit near the current unit as to make my moving experience easier. 10 Stars!!
    September 5, 2023
    Google Public Storage Norma Mendez
    Ebony and Robert were very helpful and professional and pleasant.
    September 3, 2023
    Google Public Storage Graceloveshiking Anddancing
    I am asking an investigation of the Public Storage billing practice I have encountered four consecutive reset/cancelling of my autopay for my storage unit without my permission in Mckinney, TX on 4700 Stacy Rd, lately. I have been always autopay for the entire 2 yrs with Public Storage. Since June,23, my account autopay has been tinkered without my authorization. My bill became due and overdue. I was notified the last minute and found supprisingly my autopay was cancelled. This has been repeated since June, July, August and Sept. Each time when I caught it, I set it to autopay again. Now I am smart enough to take screen shot. In August I had to pay a late fee of $35 more because I was one day late (again the autopay was cancelled without my authorization) I am asking an investigation of the Public Storage billing practice nation wise and specifically the Mckinney, TX on Stacy Rd store odd behavior or tinker customer accounts.
    September 2, 2023
    Google Public Storage Caleb Butler
    Mr. Robert and Ms. Ebony were the absolute best. Professional, helpful and very engaging. Wish more people could be like this ! God bless then
    September 1, 2023
    Google Public Storage Rick Perez
    Ebony was so helpful and great customer service.
    August 31, 2023
    Google Public Storage Danielle Powell
    Ebony was wonderful, she was very pleasant and helpful!
    August 30, 2023
    Google Public Storage Diana
    Ebony was amazing at the front desk. Made it a seemless check out. Was there for 3 years and everything was good. It is climate controlled. Hours are good.
    August 29, 2023
    Google Public Storage Robert Ekwuribe
    Ebony deserves 5 stars and more. Her customer service, emphathy and professionalism is by far one of the best I have ever seen. Thank you for your assistance.
    August 24, 2023
    Google Public Storage James Hibbard
    Ebony is the best! She always is so nice and helpful! She is very professional! Always nice to see her!
    August 19, 2023
    Google Public Storage Mike Robison
    Ebony is super friendly and helpful. Thanks Ebony. Facility is clean and easy to access.
    August 9, 2023
    Google Public Storage Jason Flores
    Ebony made renting the unit very easy and pain free. 10 outbof q0 recommend using this establishment. Ask for Ebony. She is very professional and helpful.
    July 17, 2023
    Google Public Storage Katherine Noy
    The carts, elevator, and climate control are super helpful and I love them. However, as somebody who doesn't get off of work until 10pm, it is very inconvenient that access ends at 9pm. Additionally, if you are accessing your unit after 5pm, the bathrooms are locked so you are required to drive out of your way to take a restroom break, further limiting the amount of time you have access to your unit.
    June 30, 2023
    Google Public Storage Kim Brazle
    Ebony was very helpful and very respectful. She did a great job in assistance me along with other customer. Keep up the good work Ms Ebony
    June 24, 2023
    Google Public Storage Mohamed Ahmed
    Fast nice and good place for storage
    May 2, 2023
    Google Public Storage Rob Soto
    April 29, 2023
    Google Public Storage Angel Butts
    I received above and beyond service from Ebony. She explained everything to me and showed me where my unit was and how to operate it. She deserves more than 5 STARS
    April 4, 2023
    Google Public Storage Michele Thompson
    Very clean facility. Renting was a breeze. Cynthia is awesome. Highly recommend.
    March 28, 2023
    Google Public Storage Hazel Lind
    They are very professional, clean,very polite with excellent customer service and great security. Keep up the great work!!👍🏾 Love that chicken from Popeyes 😁🤣
    March 28, 2023
    Google Public Storage Reginald Forest
    I rented my unit in October at the rate of $217 a month. March comes and I receive an email stating that my rent is going up to $269, but there's no explanation. So I scheduled my move out for April 2nd, I receive a call stating it is best I move out before April 1 because if I don't I will be responsible for the full months rent. No proration for the 2 days. Several of my friends and acquaintances stated that Public Storage did them the exact same thing. Be warned!! I will never use Public Storage again.
    March 17, 2023
    Google Public Storage avan shabak
    Alaina was super sweet and helpful! She helped us rent a unit the same day we came in to look at the options! Very professional!
    March 11, 2023
    Google Public Storage Warren Rankin
    Very professional, Ebony was awesome and very nice. Customer service was outstanding. Thank Ebony
    March 9, 2023
    Google Public Storage Ron Bell
    It's always a plus when you are greeted with smiling faces and positive energy. My experience with Cynthia and Ebony was unforgettably phenomenal. They were very easygoing and professional. Also, this facility is always clean and well kept. 😃
    March 5, 2023
    Google Public Storage Richard Su
    March 1, 2023
    Google Public Storage Tyron Tucker
    Received excellent customer service from both Cynthia and Ebony!
    January 28, 2023
    Google Public Storage Trevor Tochterman
    It was ok at first but the price doubled in a year. Also, the multi-level storage facilities are not easy to move in and out of.
    January 13, 2023
    Google Public Storage Bazis 98
    December 21, 2022
    Google Public Storage Alicia Slack
    Ebony was very helpful and she was very patient with me!!!
    December 21, 2022
    Google Public Storage Martyi Kelly
    Ebony was extremely helpful and knowledgeable while beginning my rental. Well kept facility.
    December 9, 2022
    Google Public Storage Marquita Lampkin
    December 8, 2022
    Google Public Storage Richard M.
    December 1, 2022
    Google Public Storage Dannielle Evans
    Cynthia was great with helping me! It was so quick and easy. Thank you!!!
    November 27, 2022
    Google Public Storage Bailey Richards
    November 27, 2022
    Google Public Storage Pedro Rodrigez
    Amazing peeps Cynthia was chill, calm and collected. Trainee also very awesome and dope keep it up y’all 🥹
    November 27, 2022
    Google Public Storage Melany De La Cerda
    November 10, 2022
    Google Public Storage Chris Freeman
    November 2, 2022
    Google Public Storage Ryan Sherwood
    Not my storage, but the facilities are nice, clean, and they have carts that help you carry things in. I havent seen one with those, well as nice i guess lol
    October 17, 2022
    Google Public Storage JoAnn Thomas
    Ebony and Melody were awesome with handling my rental unit. They were very professional and friendly. They get a 10 star from me. JoAnn Thomas
    October 14, 2022
    Google Public Storage Christopher
    Ebony n Melody are very Great Customer providers
    October 2, 2022
    Google Public Storage APRIL CANTRELL
    Truly, it would take me forever to express how pleased I was having experienced the professional service that I received from Ebony. She was very knowledgeable and she took the time to walk me through every step of the process relative to the plethora of technical things that are needful to enter and exit the premises. You would think it was Fort Knox! I came away feeling that my belongings were secure and that I had selected the right location for me and my family. (McKinney off of Stacy Road) Thanks again Ebony. It was a pleasure having met you. April C.
    September 30, 2022
    Google Public Storage Brenda Jones
    Professional and personal at the same time.
    September 28, 2022
    Google Public Storage Gareth Evans
    September 15, 2022
    Google Public Storage Michelle Kapin
    Public storage is not a customer forward company. They will hike your rate (for me double) after about 4 months. I have recieved a complete run around in trying to get some insight. Finally made it to someone who could help. She said that I would be honored my normal rate through end of November. Look at my account today and they never honored what they said. When I called today, they told me that the person before just sent a “request” to have my rate honored to to the original rate and that it had been declined. That was by no means what the person said. This is not a reflection of this specific location, rather the company values as a whole: do not give these people your money. Highly disappointed and will be spreading the word.
    September 11, 2022
    Google Public Storage paul sogade
    Great customer service from Cynthia!
    August 19, 2022
    Google Public Storage india walker
    Ebony and Melody were very professional and helpful with my new move in. They were patient and took their time showing me how to use the app and where my storage was. I definitely would recommend this storage facility to family and friends.
    August 18, 2022
    Google Public Storage David Harrison
    High rent, facility IS NOT SECURE...after my items were stolen the police informed me that the security cameras do not record or if they do the tapes are not available. If you inspect the ceiling area of your space, you will notice that the units on either side of you can actually see what is in your unit with very little effort. The area above your unit is not secure and their lock system is not secure. Do not be fooled by the camera system. This facility IS NOT SECURE in my opinion and THEY ARE EXPENSIVE!!
    August 13, 2022
    Google Public Storage James Lee
    Hi, do you know why my next month's rent increased from $64 to $89? That's 40% increase! everybody should be careful with this company. I only moved in about 5 months ago, and now increased 40% on my monthly rent!!!
    August 5, 2022
    Google Public Storage 2Real Juice
    Had a great experience with Ebony and Melody they were awesome. I highly recommend to storage yours things here.
    July 28, 2022
    Google Public Storage Terry Smith
    I'm happy to lease my storage unit at this location. I highly recommend. I came in with my wife to lease a unit. Melody assisted us with everything. She was pleasant, professional and friendly. It took us twenty minutes to get everything done and we were on our way to see our unit. The unit was clean and ready for us to move our things in. Thank you Melody.
    July 24, 2022
    Google Public Storage Marama Smith
    Melody and Ebony. Took care of me. I'm a new customer. Melody was attentive, kind and professional. It took Melody less then twenty minutes to complete my paperwork. My unit was clean and ready for my things to go in. I highly recommend this place. It's clean, friendly staff, convenient access, it has all the moving supplies you need. I had other places I could of went with. However the process to reserve and pay for it was very easy and convenient. I even received a phone call afterwards to confirm my reservation and did have any questions. That was a nice unexpected follow up call. I am happy with my choice.
    July 18, 2022
    Google Public Storage Branchez Pippen
    July 16, 2022
    Google Public Storage Soul Jazz Music
    I want to thank Melody for her great attitude & attention to my storage needs. She made it so easy & explained everything concerning my account..Thank you again Melody & Public Storage 😊
    July 14, 2022
    Google Public Storage Justin Liles
    Cynthia and Ebony were amazing and very welcoming the moment I walked in to inquire about a unit. Cynthia walked me through all the things I would need to know to make an informed decision. Facility is very nice and the process to get a unit was a breeze
    June 30, 2022
    Google Public Storage OneSh0tReset
    Randomly decided to charge me more for my unit by almost 30 dollars. Will be finding a new storage unit with another company for cheaper.
    June 29, 2022
    Google Public Storage Christopher Pierce
    June 24, 2022
    Google Public Storage Brandon Jones
    Cynthia and Ebony are both awesome
    June 23, 2022
    Google Public Storage Honchobihhh 928
    Came to public storage to load a storage. Great customer service from ebony. Was very helpful was able to answer everything i asked. She was great would most definitely come here again.
    June 17, 2022
    Google Public Storage Eddie Beĺl
    Great location! Ebony was awesome! I own a moving company and was moving alot of items out of a unit for a client. She was there to help us with everything we needed. I strongly recommend this facility. Thank you for making our moving process easy.
    June 10, 2022
    Google Public Storage Chris Rosier
    June 2, 2022
    Google Public Storage David Holder
    Cynthia is the bomb! Great customer service! Give that girl a raise! 😎
    May 29, 2022
    Google Public Storage Mus Alhilo
    May 18, 2022
    Google Public Storage Sayonara Fontes
    They employees are great and very knowledgeable!
    April 29, 2022
    Google Public Storage Patrick Burke
    April 24, 2022
    Google Public Storage Linsey Montgomery
    Today I found I had lost my lock for my unit and I went to the front office and Cynthia was able to help me and provide polite and great customer service and informed me of all my options to be able to regain access and also gave me information for a lock smith! Thank you for helping me through this stressful situation!
    April 12, 2022
    Google Public Storage Alex Uy
    The location and unit I’m renting is wonderful. It appears they penalize long-term tenants. I understand inflation, but not a 100% increase. I have a 10x30 space that started at under $250 in 2017 and now it’s double. No notice and random increases. Customer service just isn’t the same I guess.
    April 7, 2022
    Google Public Storage Al Myscich
    Count on rate increases every 9 months like clock work. 1st increase 27%, next 17% and now only 55%!!!! Called customer service and basically given the answer of "Too bad, so sad." Will never rent from this company again! Response to the owner...I contacted your property manager. He could not do anything. I contacted Public Storage customer service and they could not do anything. Then they transferred me to Executive Suite customer service. They just do not care.
    April 5, 2022
    Google Public Storage Ceretha Mothershed
    I have been with Public Storage for almost 5 years. My only complaint is the cost is constantly going up. But today I talked to one of the customer service rep. He was so kind put in for me A Customer Appreciation Promotion to my account. So that makes a great difference to stay with a business that's safe for your personal belongings, No issues since I have been at this location as well. Thank you to all the staff (Thank you so much Don, you took care of me today) God Bless you!!
    April 4, 2022
    Google Public Storage Melissa Fruscella
    Cynthia was amazing. Excellent customer service. Great personality and great experience 🤗❤️
    March 26, 2022
    Google Public Storage Dakota
    Melody was very helpful 10/10 store
    March 26, 2022
    Google Public Storage janaka jayasingha
    Great place and so helpful specialy Melody the girl was very helpful and so nuce nice very informative Great to do the business and I'll do the business with Public storage hereafter
    March 26, 2022
    Google Public Storage Ana Izquierdo
    Save place for storage
    March 21, 2022
    Google Public Storage SaShanda Brown
    I have been a faithful customer at public storage on Stacy road today I was serviced by Cynthia she was so much help very pleasant and efficient I will always continue to use public storage
    March 17, 2022
    Google Public Storage Klb Lee
    Great, clean facility. Latasha was super helpful! She went above and beyond. I highly recommend this location. Website very accurate. ***5stars*** ***Update*** NEW MANAGER NAMED CYNTHIA!!! MOVED IN MY 1ST STORAGE MARCH 14, 2022. That I had for a month. I HAVEN'T BEEN THIS NERVOUS ABOUT MY PERSONAL BELONGINGS EVER WHEN STORED IN A FACILITY. SHE, I THOUGHT WAS VERY HELPFUL. SHE WATCHED US THE WHOLE TIME UNLOADING ITEMS IN THE STORAGE! AFTER I WENT HOME TO SET UP ACCOUNT NO NEW CONTRACT SENT TO MY EMAIL FOR SECOND STORAGE UNIT. I HAD TO PAY AN ADDITIONAL ADMIN FEE. WHY??? I'M VERY CONCERNED, UNCOMFORTABLE AND AFRAID AT THIS POINT. Will MY FURNITURE, TV'S BE SAFE??? I NEED A COPY FOR MY INSURANCE. I CALLED HER TO INQUIRE ABOUT THE EMAILS SHE KINDA BLEW ME OFF SAYING SHE NEEDS TO CALL HER DISTRICT MANAGER OR SOMEONE OVER HER. SHE DIDN'T KNOW HOW TO DO IT! ILL STAY IN 🙏 IM HEADED BACK TO THE STIRAGE UNIT TODAY.
    March 8, 2022
    Google Public Storage Tashina Pease
    Cynthia was a very warm and welcoming, helped us get a great storage unit and explained all the details perfectly! The whole process took less then 25 minutes
    March 1, 2022
    Google Public Storage Britni Cuington
    Love this storage location! Contactless, easy rental process, and great staff. Thank you, Cynthia!
    February 22, 2022
    Google Public Storage Mariam Bohanon
    Latasha is awesome!! Her customer service skills are amazing. We need more Latashas in this world!!! Thank you for making my experience great. I recommend this property to anyone who needs a storage. It is extremely clean.
    February 19, 2022
    Google Public Storage Dennis S.
    I would be very happy to recommend this location to anybody. Honestly it was because of latasha's help and her service that made this location great. Anytime I needed help from the initial call to rent my unit and my move out we made it easy. If you are contemplating a location this one is great..
    February 14, 2022
    Google Public Storage karlin davud
    February 5, 2022
    Google Public Storage Richard Jackson
    I rented 3 storage units from the Public Storage location on Stacy Road in McKinney for almost 5 years. My experience there was the greatest!! One may ask, "how can renting storage units have a "great" experience?" One word, "Latasha". Latasha was the person that rented me my spaces those few years ago. Of course, renting a space should be an easy experience, but Latasha was attentive and patient with all the questions I had and made my move-in experience go smoothly. Fast forward to me closing my account, again LaTasha was more than helpful in making my move-out experience go smoothly as well. She helped me coordinate my movers and followed up to make sure that they had no trouble vacating my units. She has always been helpful, kind, attentive and patient. I highly recommend the Public Storage located at Stacy Rd in McKinney. DON'T forget to ask for LaTasha!!! She is good people, who made me feel like I was more than just a customer but a friend she was trying to help out. If the other Public Storage locations have customer facing folks that are 1/2 the person Latasha is, Public Storage is doing a great job at hiring the right people. THANKS AGAIN LATASHA!!!!
    February 1, 2022
    Google Public Storage Nancy Igbinosun
    Great Staff, I Highly Recommend It.
    February 1, 2022
    Google Public Storage Don Pool
    On Dec 23rd I received notice that my next auto draft would be $275 when the monthly payment was $203. I tried calling and left messages on Dec 27th that I was not going to pay that price per month. I finally talked to someone in the Allen office on Jan 3rd and they said they would get with their district manager for a resolution. Allen office got back with me and said they would keep the rent at $203 so then I made the payment on 1/10/2022. Then I started to get harassed about not paying the late fee and the additional rent for January of $72 which was the increase they said would be removed. I told them I was not paying that because it was waived and it was not late due to the issue. Then they cut my lock on Jan 25th and filed a lein on Feb 1st for another $57. Now they want a total of $179 plus the Feb payment of $203 so I can get my stuff back and move away from Public Storage. The whole organization is ridiculous in every aspect. DO NOT RENT A UNIT FROM THESE CROOKS. I was a customer since they built the place.
    January 19, 2022
    Google Public Storage MICHAEL CALCOTE
    this is the worst managed public storage i have ever dealt with. no one is almost ever in the office to talk to. you have to leave a voice message. good luck getting a response. i had movers bringing my furniture to mckinney. i needed the unit early. i left messages saturday, sunday, and monday. i finally gave up and got a storage unit somewhere else. horrible horrible horrible
    January 6, 2022
    Google Public Storage Anthony Lopez
    Awesome friendly customer service. Latasha went above and beyond by helping me out and answering all my questions. Definitely recommend Public Storage!!