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Public Storage Self-Storage Units at 150 Dominion Drive, Katy, TX
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 16/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 16 /mo $ 21Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 16/mo
Small 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 16 /mo $ 21Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 36/mo
Small 5'x10'- Climate Controlled
- Upstairs/elevator
$ 36 /mo $ 45Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 36/mo
Small 5'x10'- Climate Controlled
- Upstairs/elevator
$ 36 /mo $ 44Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 36/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 36 /mo $ 45Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 37/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 37 /mo $ 47Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 83/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 83 /mo $ 104Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 84/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 84 /mo $ 105Best Price Label+ one-time $29 admin feeHurry! -
10'x15'Online only price$ 108/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 108 /mo $ 135Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 114/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 114 /mo $ 142Best Price Label+ one-time $29 admin feeHurry! -
10'x20'Online only price$ 159/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 159 /mo $ 198Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 167/mo
Large 10'x20'- Climate Controlled
- Upstairs/elevator
$ 167 /mo $ 208Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 174/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 174 /mo $ 218Best Price Label+ one-time $29 admin feeHurry!
Nearby Self-Storage Locations
Self-Storage Near Katy
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Katy Self Storage Near Highway 99, Interstate 10
Residents and businesses in Katy looking for cheap self storage units need look no further than this Public Storage, located just south of I-10 on Dominion Drive, between Westgreen Boulevard and Fry Road.
Indoor storage units, outdoor storage units and climate-controlled storage units are all featured at this location, as well as storage options for vehicles, boats and RVs, including covered rental parking spaces, as well.
This Public Storage is open 7 days a week and an on-site manager lives at the property for further customer assistance.
Just east of the Energy Corridor along the Katy Freeway, businesses in the area can open things up a bit around the office by storing extra equipment, files, boxes and supplies in a 5x10 unit.
Located just up the street from James E. Taylor High School, families with budding young athletes know that different sports means equipment for all of those different sports. Instead of letting it clutter up the garage, grab a 10x10 unit to store gear season to season, while a 10x30 can easily hold old appliances, furniture and more.
"Go West, Young Man" is a phrase often attributed to famous American writer Horace Greeley. For those going west out of Houston, this Public Storage in Katy – directly off of I-10 and just minutes form Grand Parkway and Highway 6 – has the right self storage option to tackle any size haul.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 638)
Predatory business practices. After being a customer for several years, they have raised our rate to $183 per month for a 10x10 unit. This is despite the fact that new customers can get this unit for under $80 per month. The option they offer is to book the new unit on-line and move your stuff. Of course, I am not going to do that as they "reserve the right raise the rate whenever they want".
In short, if you plan on using their facility for over 30 days be prepared for nearly a 300% increase in your pricing.
Wonderful storage facilities
The employees are great! Super helpful. If you have a problem they are willing to take the time to explain the situation and do eveything they can to help you out.
Customer service is great. Thank you Amira and Kyle
Great service
EXCEPTIONAL customer service! Tyler and Billie were both so helpful when obtaining the unit. They were knowledgeable and attentive to all my questions and needs, aiding me in finding the perfect size and spot for my belongings. THANK YOU!
Nice place friendly staff
Tyler is amazing! He really understood me, he listened to all my concerns, he is a true meaning of great customer service! Thank you again!
The staff at this location are top notch! Especially Amira and Billy! Thank you guys!
Amira is wonderful lady and very very helpful.
I miss placed my storage key and I have to break my storage lock and she help me find person who can break my lock cheapest way.
I wish every storage have parson like Amira.
Great customer service
Clean, safe, easy to get in and out. The staff has always been great.
The elevators at this location are always not working.
Used to be good place to get a storage unit but recently they start jacking the price to more than double once they know you put bunch of stuff in your unit , also bathrooms closed at all time so if you need to use restroom you better stop by a closed gas station before you come to this place .
I am writing to express my deep dissatisfaction with the service at the location at 150 Dominion Dr., where I have multiple units. I have been facing ongoing issues with two of my units for over six months, and despite numerous complaints, no action has been taken.
For the past two months, the air conditioning in my climate-controlled units has not been functioning properly. The temperature inside the units is often between 85 and 88 degrees Fahrenheit, yet I am paying for climate control. Whenever I bring this issue to the manager's attention, I receive inconsistent responses, such as "it's set for 79 degrees" or "it's set for 82 degrees," which they claim is Public Storage policy. This is unacceptable and needs immediate attention from the responsible party, whether it is the district manager or another authority.
Additionally, I have noticed that the rental price increases every six months without any clear justification. When I inquire about these hikes, I am told that it is a system issue and nothing can be done about it.
I am now seeking a better storage facility where the company genuinely cares about its customers. Based on my experiences, I would not recommend Public Storage to anyone considering their services.
Great service, thank you Amira!
The front desk lady is very rude. But the place is clean and easy access.
Service Rep Amira was kind, offered A1 Customer service.
Amira was so helpful and knowledgeable! Place is great!
Very good costumer service Amera went above and beyond to help me rent a storage and Amira helped me out a lot by selling me boxes and blue sheets to cover my stuff and some tape for my boxes which helped me out a lot so I totally recommend this to people looking to rent storages.
Leah was very nice and helpful!
Excellent service,ty.
Tyler had great customer service and deserves employee of the month.
Tyler was awesome!! He made check in easy/simple as a piece of cake.. quick friendly and helpful with rates and questions!! Also was a Superman the next day helping with carts!!
Keeps raising the rate every 90 days. Other reviewers note the same but I didn’t listen. Avoid.
Update 3/24:
Received a call from their team shortly after leaving this review and the representative said they’d lower my rate back to the original price I had of $63/month for a 5x10 unit. Here we are 3 months later back to trying to charge me $77/month again with no phone call or notice or anything sent to my email.
I pay $80 a month for 10x10 unit for two motorcycles from a different provider just two intersections north on Fry from this Public Storage Location. Not sure where Public Storage gets the balls to charge almost $80 a month for half as much space as the local competition.
Tyler and Michelle were super helpful and kind. Thanks to them I was able to get my first storage at a super affordable price. I 100% recommend this storage facility.
This place is unsafe, they are hanging around all the time when you are in your unit, I was in the bathroom and they opened the door without first knocking on the employee named RANDY, I complained to the "manager" DAMI and he told me that it was normal because The bathroom doors should always be locked, the bathrooms are always dirty and in poor condition, BUT THEY ARE ALWAYS RAISING THE PRICES....No improvement, advantage or at least good service or respect....
Answer:There is no first class service here, we are talking about violation of privacy, disrespect and harassment, the only thing that is first class is what they charge, which increases for no reason, abuse of this nature is not coherent for this answer.. .. I'm sorry, it's an unacceptable situation.
Tyler was absolutely so helpful and amazingly nice!
Absolutely DO NOT rent from this place. Security is an absolute joke. This place allowed everything in my unit to get stolen by a random person. Did not even ask for an ID or anything, all they had to just provide a number and they took everything! They said "someone came to vacate my lot" and When I asked them how this happened, they said it was MY fault! All a person needs is a phone number and they can take everything from you. DO NOT RENT HERE.
Update 2023: They get you in with a promotional rate, but after a while will start increasing the rates about every two months, when you plane for long term and hesitate to bear the bother and fee of displacing, YOU SHOULD BE READY GRADUALLY PAY UP TO 2 EVEN 3 TIMES OF DAY 1 CONRACT ... this really needs to be stopped...Review of 2019: The storage and the office were very clean and tidy, prices were reasonable and the office agent, Rachelle was very welcoming. She was understanding and fast, gave me the info, no push and polite.
Tyler took care of my needs!
Thank you to Mary for helping me set up my unite and breaking everything down to me. 😊
Mary , Arsha,kejaun and Kim
All off them they was awesome people and help a lot they are amazing
Always ready to help me at all time. thanks Miss Mary and her crew
I would like to thank Mary. She was pleasant and extremely helpful. Her personality exudes from her. You can't help but leave her presence with a smile on your face ☺️
Thanks Mary!!!!!
Tyler was excellent. He saw I was lost in the halls looking for my space and lead me directly to my unit. Outstanding customer service and he answered all of my questions clearly very knowledgeable. Will recommend!
Excellent customer service from Ms. Mary ,she is always ready to help you with your needs
Tyler help me out to get settle and find a good deal. Simple and quick process.
Mary, Kim, Tyler, & Temika are awesome! Mary has always taken care of us, from the moment we arrived after a cross country move to now finding better solutions for our family. All storage facilities offer storage, but Public Storage has the cleanliness and staff that keep us here. They are a blessing!
Clean place.
Mary, excellent customer service
Love the customer service from Dolapo Temika and Mary
Staff that are ready to help at all time .Thanks Miss Mary
Mary has been so good to me,excellent customer service love this Location
It's excellent at keeping your stuff safe. Staff and management are always friendly and helpful when needed.
Loses stars for:
There are no available rubbish bins/dumpsters on-site.
The one pair of restrooms are frequently locked.
Courtesy carts have gone from 3 down to 2.
Edit: my earlier criticisms were quickly addressed, changing review from 3 ⭐️ to 5⭐️!
Mary was very knowledgeable in solvng my problem.
Please give her a raise
Maria was very nice and helpful
Thank you.
I have a storage unit here and I love that I can enter even when the office is closed because all my info is in the app. The app makes everything so convenient.
I would highly recommend this location for storage needs. Mary has been exceptional with her considerate and professional customer service.
Excellent customer service from Mary and Dolapo.
Anytime I come to this location they are ready to assist me with great service
I absolutely love coming to the location that's in Katie on Dominion, the staff is extremely friendly I am able to achieve getting the business that I need to get done they are very professional and they are very attentive I will recommend highly any of my neighbors utilizing this facility specifically because of the courtesy and the professionalism I especially appreciate employee Mary who is absolutely fabulous in her communication and working with the public 👏 I give this facility 5 star's
great location for extra storage mary was very dear and helpful with assisting me today thank you for the quality location
Mary the manager is a very kind and helpful person. Always available. We have really enjoyed being at this location over the years. I recommend this location.
Mary did a wonderful job, she answered all my questions professionally.
New and clean. Very secure.
I'll get right to the point. Easily the cleanest and best managed Public Storage in Texas (if not the country). Rarely do you find people in this industry looking to actually put you first. From pricing options, location convenience and overall pleasant attitudes. Huge thanks to Tyler and Ms. Mary for being the exception not the rule! Thank you for everything!
Tyñer waa exceññent
Excellent customers from Mary and Arty they explained everything and helped me to get the best space for best size.clean place to store your stuff
Excellent customer Service from Arty and Mary
Went to look for a storage space and they had the cheapest in the area for a 5x5. Prices are competitive and the person behind the counter Kate was super helpful and nice. Definitely recommend this place for storage!
Excellent clean secure facility with good rates. Mary is a customer service superstar and was very knowledgable showing me units and rates. She is always available for customer questions, wiling to go the extra mile, and is a true asset to this location! Great experience!
Good energy very helpful great location Kaitlin and Mary are awesome !!
I googled this Public Storage location because it was convenient to my home. Renting a storage space was easy because I made a reservation to see the facility and rent a space. I also encouraged my daughter to get a storage unit which she did online.
The day we were to move into the unit we were told the elevator wasn't working. After moving several items via the stairs we came down and were told they had a work around and we were able to use the elevator then. Okay, I get that stuff happens but the staff seemed cavalier about the whole thing.
The second visit was a disaster. We arrived at the time stated on their website for their office hours but no one was there. Over the next two hour we left eight messages because my daughter wasn't able to access her unit. We had movers coming at a specific time to unload our truck and were getting anxious. No one showed up or returned our phone messages. If your looking to speak to a human being it is impossible to do so.
Then I went to my unit, and found water in it and several others. An AC Unit had overflowed the previous day and a small buck placed under the leak but was too small to catch all the water.
By this time I had had it and we went next door to U-Haul storage and got great service.
When I returned to PS the lobby that afternoon the manager was there and I made my complaint. They apologized several times and explained they had been at a managers meeting. You would think that knowing they would be out they would have had one person on location at the stated opening time to handle problems.
The manager agreed to refund the cost of the lock (which you can only use at a PS facility) for my daughter's unit only because it was never occupied. They also cancel the next months service but could or would not refund her rental.
I would not recommend using PS at this or any other location.
I had the best experience here. Thanks for Mary’s support. Everything was top standard. I’ll definitely recommend this storage because of it’s amazing support I received and it’s standard service.
The service was Awesome. Thanks to Mary she was really supportive and helped in locating my unit and most of all she was highly professional. I highly recommend this storage place.
Mary and Tyler, offered me great customer service experience and made me very comfortable, they are the best and would recommend to specifically reach out to them for your storage needs
Could not have had better service than from Mary and her associate in helping me find a location and the right unit. The service was top notch and highly recommend this storage place. Most of all I’m glad I got the climate controlled unit.
I'm leaving as soon as I can find the time and arrange. I've been a customer for over 20 years. They constantly raise or try to raise my rent, with nothing to show for it. They are currently trying to charge me $100.00 more than the local competition and $85.00 more than their published price for new customers. The local counter person was not any help and refereed me to customer care number.. who was also not any help referred me to supervisor who is flat out ignoring me. If you plan on being a new customer it sounds like an ok deal (cheaper elsewhere).. but once you are long time customer they don't care about you anymore. I made this post after several phone calls and somehow my rent was dropped about $50.00 which is still higher than the published rate and other local storage places. ***AFTER THIS POST***: They were able to adjust my rent down to the local competition. and I had to open a new account and go through some theatre. And they actually asked me to take down this review. No.. I still lost probably $1000.00 in over charges with me blindly accepting all the rent increases. Over the next year they will probably try and raise my rent at least $20.00
***Update April 2023*** Now they are trying to raise my rent $100.00 over the published rent... seriously!! They say rent increase due to current security and maintain ace of my unit..which is the exact same as what they are publishing.
**********June 2015************************
After several phone calls and in person visits I received a call from a district or regional manager telling me that the published rate is for new customers only and basically designed as a hook to attract new business. He promised to call me back later that day after reviewing my situation. A few days later someone else called me back with "good news" they are able to lower my rent to only $42.00 above the published rate. No help to resolve the fact that they overcharged me for several months because I used autopay. But I was informed to expect rent increases again.
I have been at this storage in Katy for the last few years ! The Manager Mary has always been very nice, very professional and has always helped me with anything that I needed. Also this storage is very clean when I come here. 👍
Ms. Mary was very informative about the sizes they offer. She has great customer service.
Gloria is nothing short of AMAZING ! I was having an issue with Public Storage which resulted to me not having access to my unit because of a “ glitch “ and she handled it flawlessly! She kept in communication and understood the situation to its entirety. After speaking with numerous staff members Gloria was the only one to resolve the issue .
Thank you Gloria !!!
Mary you have been an delight to communicate with for our storage needs amd helping us setting up access through phone. The property was well maintained and have various options right off i-10. They have great rates for units. Would definitely recommend.
Angel is wonderful and I am so appreciative of all the help!!!
Mary is the best customer service person and thanks
Absolutely the best customer service ever by Mary and Angel.
Love my storage place and enjoy every time to see helpful employees from this place , specifically Mary. She is so kind.
Lovely people
They treat me nicely
They’re real business people
I’ll be back
Mary was great at getting me set up with the storage unit quickly and easily and I look forward to dealing with her in the future
Once again Mary was excellent in getting me set up with another unit very professional and friendly and just a pleasure to deal with. Thanks again Mary
Excellent staff, Ms. Mary is AWSOME!
10 stars is more appropiate.
Mary helped us out this time. She was so sweet, helpful and patient. The units and property is very well kept. Thank you!
Great service,wonderful customer service and being professional from Mary and Gloria
cleans and safe area.
Mary was amazing!!!!! She helped us transfer units and made the process easy and seamless!
Great service, great people! If you need help, you can find Naailah, she’s super nice!
Very friendly staff
Spaces, secure and clean. Office very professional.
MARY IS A GREAT ASSET TO THE COMPANY AND FRIENDLY AND A KIND HEARTED WORKER.. SHE TREATED ME VERY NICE AND WAS VERY HELPFUL
I am a vendor for this location and I must say Mary is the best!! Very kind ,knowledgeable and an all around great person to speak with. She is truly a delight to work for and with. #teamMary.
I went to this location to meet a person selling their stored washer and dryer here. As I was waiting, I noticed the facility is clean , (well thought out before it was built ) very easy to get in and out with a moving truck or with a trailer and nice and secure. Oh yeah and very big. 2 thumbs up to the Architect and design team. If I needed to put my stuff in storage.. I would sleep well knowing my unit is safe at this location.
Mary was very helpful. Awesome customer service. Helped save me a lot of money. Thank you! Please hire more people like her!
Great experience at this Public Storage. Mary and Asia are super helpful and provided a great experience. Thank you so much for your help!
Great service ms Mary is the best she deserves a raise.
If I had an issue, they always fixed it very nice staff
Had a wonderful experience here. Units are nice and clean as well as organized. Mary was very helpful and it was her friendly and knowledgeable demeanor that helped me make my decision to do business with her facility. Come and move your stuff here!
They have the best prices! Damilola helped me choose a unit that served my needs and find cheaper pricing online.
Ashly WAS SO HELPFUL WITH THE VACATE PROCESS SHES SO AWESOME
Mary was very helpful showing me various space options.
I have been using Public Storage for over a year now and have consistently had a great experience. The customer service is top-notch, especially Mary at the front desk. She is always friendly, helpful, and goes above and beyond to assist with any questions or concerns I have.
Mary has the best customer service ever and I appreciate her service a lot, thanks Mary and continue doing the best.
Mary!Mary!Mary! Merry Christmas! It’s been a challenging year with health and finances and it’s amazing to be able to have a business service that shows they will try to work with you and keep business flowing. I was due for an auction today and miraculously I was able to pay everything but a small portion, until God showed up. As I called to inform Mary the balance was paid in full, at the same time, she placed a request to waive late fee to the GM and it was approved immediately. Mary says, “ You know, it is because you have a positive attitude.” I smiled. I am glad I have my unit here on Dominion. This location is perfect right of the I-10, clean facility and awesome service. Thanks to the impossible making it possible. Be blessed. Merry Christmas!
Mary is the best person I have ever dealt with at Public Storage. Very helpful and she has a great personality. Very customer oriented. Keep up the good job you are doing.
Fantastic location with clean storage spaces. Ms. Mary and Asia made the move-in process very smooth. They were extremely helpful and clearly explained everything I needed to know as a first time storage renter. 10/10 recommend!
By far the best location !! Asia was so friendly and informative and helped me pick a storage that was best suited for my needs . Very professional customer services and clean units I will definitely be recommending this location to family and friends.
Excellent customer service. Karla was very helpful and attentive
Very clean and great costumer service. Asia helped with all of my questions and concerns. Highly recommend this location
Amazing people! Love the environment
Great service kind people very assistance very mindful I enjoyed my experience with them with the employees
Good Place
Constantly provide good service, especially from Mary.
Very professional and helpful.
I had an amazing moving experience using this Public Storage location. Mary went above and beyond to help me get the right size storage units at the best price available. She was understanding and helped me out during our very stressed move.
I had a very good experience with renting a 10x5 storage space.
Mary was extremely helpful and answered all my questions and showed me the different options.
I would highly recommend this place
Mary is excellent service ,and I feel like my home when coming in to my space
LITERALLY NEVER HAVE ENOUGH CARTS. Find a different storage place if you want to move your stuff anytime other than 6am or 8pm
Mary is an PHENOMENAL manager, she made our move in process so swift easy and fast. She is a sweet, kind, and amazing person. I’m glad I was able to meet her and talk to her over the phone. I’m glad I chose this location and she was here. I love this place and Mary!! Thank you!!
This location is great!! Mary will get you taken care of with great customer service and ask any questions you may have .. I been using this location for 3 years now and she has always helped us with a smile and what else can she do for us.., thanks so much for your kindness..🙂
Mary es una gran persona
Muy amable y respetuosa
God bess you
This location is the best.The environment is clean, met M.s Mary she is very organized and a good listener and a wonderful helper. Thank you 😊
Worst storage experience I have ever dealt with. The employees are incompetent. They only want their money and then are absolutely NO HELP. The “on site” property manager doesn’t answer I doubt they even are on property. You are better off at any other storage, don’t come here if you want any type of assistance or help.
Mary is the most beautiful soul that works at public storage every time I come in she is willing to help me with any problems I have and I love the dedication she has to the job. Love to see it
I have many units at this location for my business. Mary is the absolute friendliest and most professional individual I have ever worked with. I only do business with Public Storage because of her.
Have to thank Mary. Great service for the whole time I was a customer here
Mary and Asia was very helpful and polite ,able to help us with good rate and size.i am a returning customer since 2020 and Mary remember me. Thanks for the great customer service
Mary and Asia are amazing!!! So sweet and like family. They took care of me…Mary saved me money when I checked in and Asia saved me money when I checked out! (By telling me to save my key for next time!) I highly recommend this location.
Thank you Mary for your help with my storage needs. Very helpful.
Great friendly helpful staff & super-clean facility with convenient location. What more could you ask? Highly recommended.
This place is huge! So if you’re used to smaller locations like me it can be a bit overwhelming but I loved the customer service. This place is quiet and Mary is amazing. Super nice and she knows all the ins & outs of making it a smooth move in process.
I definitely had a Good experience with Jennifer and she is Responsive..I love that..
Outstanding PS location! It's right off 10, and there's a huge U-Haul center across the street. Customer service is excellent. I made an online reservation and turned up an hour later. Everything was ready to go, no hassles or headaches. Very smooth move-in process. Mary went above and beyond, and did a terrific job explaining things. Plus the facility's very modern/clean with a spacious layout (plenty of room for a large truck or trailer). Thank you!
This was really a great short term option. I currently store my stuff there but that will change due to price increases every 3 months. I'm now paying more than 2x the initial agreement.
The level of service at this storage facility is outstanding! Specifically the manager, Mary. She went out of her way to make sure we felt accommodated, as well as explaining the pricing program. It was clear that her leadership values trickled down to her employees, due the quality of service they produced.
Mary was exceptional helpful and assisted me all through out the process . I will definitely recommend public storage at 150 dominion Katy .. Thank you all
Fantastic location with clean storage spaces and very friendly staff! A particular shoutout to Mary for being helpful and making the process a breeze!
Mary was very knowledgeable about the do's and don't of storage. She my made first storage rental experience seamless.
They have always been helpful with issues I have. I would use them again.
Mary has a very pleasant attitude and great customer service. Eternity is also helpful
This is my husband and I first time looking for a storage. I felt stressed for weeks from the cost to leave my belongings at a place that I would not have full access to for 24/7. But I left with great satisfaction and feel relief. Eternity helped us and was beyond amazing. She was able to answer all of our questions, inform us with every detail of the process before and after & she made us feel safe that we are able to trust to leave our things at the storage. She wasn’t pressuring us one bit, she showed that she genuinely care about us and our property. Now a days you do not see that type of customer service any more. We will definitely come back and have her help us finish the process.
Also Mary was very welcoming and supportive for Eternity. She was proud of how Eternity took care of us. Such a friendly and helpful location.
This was my fiancé's and I first time ever getting a storage, and we were skeptical about it. When we walked in, Eternity (employee) was attentive, friendly and informative. She begun to explain how the storage units worked, and answered our questions before we could even ask them! She gave us a tour to give us a better insight and even gave us our best options based off of what we wanted to store. Her customer service and welcoming hospitality was amazing and solidified our decision to look no further! We are grateful that we decided to check this location out ! Would definitely recommend it.
Ms Mary and Marquel are the best!! EXcellent customer service! They are very friendly. Mary signed me up and the process was easier than other storages I have ever used. Very clean facility. They are always cleaning. I have met them cleaning on several occasions in the middle of the day. If you are looking for great service, ease and cleanliness; look no further.
Once again Mary has done it again, one of the door handles and fallen of and two ladies from Hope LLC we’re trying to store some merchandise for the homeless, she put in a work order to be repaired and the had not arrived, meanwhile these ladies needed to store the merchandise from donations, Mary didn’t hesitate, she told the ladies don’t and disappeared when she returned she had a hammer in her hand and said it is fixed.The ladies we’re truly amazed. Peoples like Mary gives you hope in today’s society.
Mary took her time to show the spaces and help to choose the best space
Mary was so helpful with my storage space and try to help me out all through
I couldn't believe how easy the process of renting a space was with Mary, she made the whole experience seamless
Mary and Eternity has been so helpful and kind. Every time I come in I am greeted with a smile. You’re lucky to have them!
Mary… was absolutely AMAZING. So sweet and so kind. She cared about my rental experience and assisted me with my billing.
Thank you Mary just for being you. You make Public Storage a better business.
Got good help from Mary moving in and moving out, very friendly lady
Mary was very kind and professional! It was a pleasure working with her, and she had a great attitude and was customer service orientated. She is very knowledgable and was able to answer all our questions.
I have used this location for storage off and on for about 6 years. I have to say the consistency, quality of service and hospitality I’ve gotten from Mary has been delightful. Half the time I forget…am I at public storage or Chick-fil-A. She is a great representative of the company! Thank you for always keeping things simplistic and helping with the storage units for myself and my family members!
Mary assisted me and she very professional and helpful. Thank you very much.
It is worth the place to go and set your stuff
Mary was Extremely Helpful and Knowledgeable!!
The Units are Very Clean!!
I would Definitely Recommend this Place to EVERYONE!!
Please ask for Mary!!
This is my first time getting a storage for myself (doing big girl things now) haha! Mary was amazing!!!! Very kind and helpful giving extra information and backup resources for “incase” purposes. If you get a storage here ASK FOR MARY! You won’t regret it!
Service rep Mary does a wonderful job assisting clients with a smile. Came in from California, she got me into my storage with quality insurance needed to feel safe here for the duration of one stay. THANK You!
Mary was a pleasure working with!
Mary was great, she helped me with any issues that I had! Thank you Mary!
I want to let everyone know about Mary. I have used this storage facility since I relocated to Houston and have nothing but great things to say about this place off 150 Dominion Dr, Katy, TX 77450 all because of Mary, when I first started using the storage facility and went to clean somethings out and forgot the picture my 17 year old son bought me with his first check, I believe it was gone, hurt my heart but thanks to Mary she recovered it for me. When it was time for my exit to move things out, I didn't pay attention that they lock the door at a certain time and realized that the lock was still on my key and couldn't go back in to recover the last box which was important, the workers did a clean out because no lock was present, the box of items was put in the dumpster, Mary went outside to the dumpster and recovered my items, I appreciate her dedication and the compassion she shows towards her tenants, we need more like her on this planet.
Mary is a sweetheart, she is so patient and found me the best size for great price. Facility is very clean
ThankU Mrs.Mary you were very helpful finding me a unit take care....
This is an excellent place to do business with. I recently ran into an issue with my unit and management was exceptionally quick and helpful to get it sorted out. Highly recommend this location to anyone looking for storage space. If I could give more than 5 stars I would!
Mary was a wonderful help . She is great at customer service. I would recommend her to anyone. Public Storage should use her as an example when hiring new employees.
Mary, the manager was very helpful in accommodating me during my move and transfer. I rented one of the larger units but still had to get a second unit just to sort out my house items before transferring. Moving can be stressful and she went out of her way to help. Thank you Mary, God Bless
Great customer service from the staff on 5/11/22. Friendly and pleasant!
Price for my unit doubled with no prior notice. Tripled from the initial rate. Not worth it.
Mary she was wonderful!!!
I got a storage space (10 X 10) with Public Storage and the app is amazing! What is even better, I had the option of doing everything on online but I decided to go to the office to sign up. I worked with Mary and Javier and they help me tremendously and were supportive with my storage needs. The GREATEST off all, they were very friendly that you want to come back just to say HI.
Great service, and very nice management!! Would reccomend for anyone looking to rent a space!💯
I Sherita Britton os a customer at public storage and I love it here the employee Mrs. Mary is very great and wonderful she is very nice sweet kind and very helpful she always makes me feel like I am at home she always have a 😃 smile on her face and she goes above and beyond to help everyone she deserve a raise in her pay she works very hard.
Mary and Norma were so helpful, kind, and efficient as we set up a new account. So nice to interact with such great people!
Mary and Norma help me out,was able to give excellent customer service
Mary is the best person I have ever dealt with at Public Storage. Very helpful and she has a great personality. Very customer oriented.
Love this Public storage great customer service!! I came in Mary and Javier were very helpful and took the time to answer all my questions and showed me around the facility
We recently moved to Texas from out of state storing our belongings for two months at Public Storage on 150 Dominion, Katy. Upon closing our storage unit we encountered an issue that needed resolution. Thankfully Mary was in the office. Mary was very cordial, listened intently and with a cheerful attitude assured me she would do the best she could to help me. Sure enough she resolved the issue. I went to hand her a tip which she refused and said the smile on my face was the best tip I could give. Public Storage I commend your employee Mary! By the way, even if Mary hadn't been able to resolve my issue, she was a pleasure to meet!
Thank you, Jean
Just moved my storage here and I love it! Very secure, elevators work and there’s always extra dollys in the lobby. Mrs. Mary is the best! Make sure you speak with her to ensure you get the best tour/units at the best price.
Needed to use the bathroom and it wasn't 5:00 pm yet and the bathroom doors were already locked. Not right!
Very convenient
I had the best experience with Ms. Mary she showed me around and hrlp download the App.
Mary customer service is inpecable. Very pleasant ant patient with me.Thanks Maty for all help
Mary did a great job helping me find a storage and saved me money.
We are blessed to have been helped by Mary at this facility. Customer service was outstanding. Thanks again Mary 🥰
Mary was awesome she help me find the best Rate and space to meet my needs
Mary help us a lot, she is so amazing, great and clean area!!
Amazing experience would come back !
Fair prices and good service. Monthly rental rates are adjustable at managements discretion which puts the renter at risk. The contract states they 'may' give you 30 days notice of a price change. In other words they're not obligated to and I'm told this often happens so don't be surprised if you're charged as much as 50% more than the prior month.
Asia and Mary were so helpful, and very professional