Since I rented here at this location anytime I needed help Dianna helped me with what I needed. I would give her more than 5 stars. Thank you Dianna for all you do
Oh my God. Dianna at Westpark location efficient, polite and helpful. On Gulfton the lady moved from desk to office, I knocked 3 times, she gesture and finally after 20 min didn’t open on a payment day! What a difference! Dianna also gave me helpful info.
Jevetta was very helpful!
Excellent service, manager is very friendly I recommend!!
At 11:05 On 07/30/24 I was trying to finish the rent and the agent was very rude and unprofessional I think she need to get training two or three times about customer service
Great customer service and very kind
Clean and friendly service. Manager is very friendly and courteous.
Came in last month looking to down size had no idea what I wanted Iddris helped me every step of the way he was very patient awsome service
I just want public storage there is a little girl names angel cleaning this property and i just want to let you know it looks so so sice she cleaned it they need to have someone like her here that care about this property like she does
Very spacious units and easy access off the freeway. The on-site staff, esp Cade, is very helpful and friendly. Would recommend.
Thank you Cade for all your helo
Terrible business ! Customer service SUCKS ! Workers at location has terrible attitudes . When I first got the storage I was told the rate would be the same throughout the entire time of having the unit; however, after three months the rate increased. I was told yes the rates do change after being told they wouldn’t. The location also Wants you to pay for a full month of use after the 1st so if you move out of the unit on the 2nd you will still pay the full month. But the storage place will still rent the unit to someone else … so basically two people will be paying for unit . RIDICULOUS !! Will never do business with public storage again !
I really loved Rene’s customer service. She’s professional and very informative. I would definitely recommend this branch because of Rene and her service!
Clean, Secure, Affordable, Decent quality. VERY HELPFUL STAFF AT THIS LOCATION MANAGER WILLIE OVER EXCEEDED EXSPECTATIONS.....
When I came in, the staff was very friendly and the property was clean and inviting.
They corrected my "late fee"when another employee mischarged me cause I move out on the weekend right before memorial day.I would definitely use them again if I need to.
When you need extra space to store your stuff, this is the place to go. Prices are reasonable and they have different unit sizes .
Great customer service
Thanks Nancy
Wonderful employee
I was assistant by a nice young lady (Nancy) whom has made my rental process so easy, reasonable and enjoyable that I will be using this location from here on out. Thanks Nancy! My wife and I are new here and wasn’t sure about anything, but you gave us complete confidence with your knowledge and willingness to help us get the job done. If I could give this young lady 100 stars I would because 5 stars just doesn’t justify how satisfied we were with her customer service.
The property was very clean and the service was helpful
Nancy is polite and very helpful I highly recommend this facility