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Public Storage Self-Storage Units at 2840 W Sam Houston Pkwy S, Houston, TX
Address
2840 W Sam Houston Pkwy S
Houston,
TX
77042
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Rent and pay for your space online – today.
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Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Move-In & Access Hours
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
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3'x3'Online only price$ 10/mo
Small 3'x3'- Climate Controlled
- Inside unit
- Locker
$ 10 /mo $ 10Best Price Label+ one-time $29 admin fee
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3'x3'Online only price$ 10/mo
Small 3'x3'- Climate Controlled
- Locker
- Upstairs/elevator
$ 10 /mo $ 10Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 17/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 17 /mo $ 19Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 26/mo
Small 5'x10'- Climate Controlled
- Upstairs/elevator
$ 26 /mo $ 33Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 66/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 66 /mo $ 82Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 87/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 87 /mo $ 109Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 115/mo
Large 10'x20'- Climate Controlled
- Upstairs/elevator
$ 115 /mo $ 143Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 160/mo
Large 10'x25'- Climate Controlled
- Upstairs/elevator
$ 160 /mo $ 200Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 184/moLarge 10'x30'- Climate Controlled
- Upstairs/elevator
$ 184 /mo $ 230Best Price Label+ one-time $29 admin fee1 unit left! -
10'x25'Online only price$ 195/mo
Large 10'x25'- Climate Controlled
- Inside unit
- 1st Floor
$ 195 /mo $ 244Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 224/mo
Large 10'x30'- Climate Controlled
- Inside unit
- 1st Floor
$ 224 /mo $ 280Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Houston
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 125)
Shelita have great customer services all the time. I really appreciate her good customer services especially at times like today. She deserves a raise or something good to let her know to keep up the good service. Thank you 👍🏿
Clean roomy units and cool
Excellent place for your storage needs. This location is clean, climate controlled and the staff is friendly and helpful. Shelita and Kayla were most helpful in assisting me during the rental process and kindly answered all my questions. They are professional and efficient. Thank you! Highly recommend this public storage to anyone needing storage services.
Was a breeze coming, in already with a reservation and Ms Mary was so sweet and easy informative.
Best service I’ve ever had at a public storage! Anesha was absolutely phenomenal. Handled everything professionally and time efficiently. Had me in and out with a smile on our face. Thank you Anesha
This location is closed and has not reopened. Following Hurricane Beryl there has been no communication on how to access our units, only a sign on one door that I never use to access that says “Out of Order”. I store my large equipment for my job here, which I need to access regularly. I have had to decline jobs because of this. There is no way they should expect to receive a full month’s storage fee for this.
I want to thank 2, employees of PS for helping me to learn the condition of the rented space after the hurricane. 1) Erica called me back (from a different location) after no one from corporate would return my call. 2) Kayla was camped out at the location (without electricity) and must have been hot and tired at the end of a long day. They each did a good job. Corporate should have emailed us after a few days without power - just simply let us know what is going on! A Business needs people like these two employees. Not more A I Robots.
I needed to store some of my business things and Luis at the front desk was very helpful and professional. I highly recommend, better experience than what I have experienced in the past at this location!
Dont rent in here, Please save your time
I rate 1 just because I can't use zero, I've been renting a storage in here for a year, and I thought I was good in there.
Well, I guess not, Sice the hurricane Berryl hit Houston nobody is at the office, I've been trying to get my back up generator, blowers or A/C from my storage and I can't, next door storages is been working good with no problem.
I called customer service, and they just give excuses, blame everyone but them.
It's been a week now and they don't give solutions, when you need them they just give excuses but solutions.
I rented a storage on 07/09/2024 and can’t even get in to unload my stuff and nobody is at the location for me to get in. Had to extend the uhaul for today and went back over. They say open online but nobody still isn’t there nor answering the number that’s displayed for customer service ugggh. Why take my money and no way in
I just moved out after being there for 13 months. I have used three different Public Storages and this was my favorite one, hands down. It's clean. The customer service is great. The people who work in the office are nice and accommodating. It's climate controlled. Did I already say that it's clean? When I need another storage unit in this area, I will definitely be back. No doubt about it.
Prices change often
Please do not rent here if you want a clean common area, no spiders or pests and most importantly if you would like someone to answer the phone and a customer service department that actually attends to important matters. In addition, they just took a massive price hike up 23% percent regardless of your contract price as it is month to month.
I recently had the pleasure of working with Kayla at Public Storage and I must say, she exceeded all of my expectations. From the moment I walked in, she greeted me with a warm smile and was extremely helpful in finding the perfect storage unit for my needs. She was knowledgeable about the different sizes and pricing options and made the entire process seamless.
Kayla was also very patient and took the time to answer all of my questions, ensuring that I felt comfortable and confident in my decision. Her customer service skills were top-notch and she truly went above and beyond to make sure I had a positive experience.
Overall, I highly recommend working with Kayla at Public Storage. She is a true professional who genuinely cares about her customers and their needs. Thank you, Kayla, for your outstanding service!
Mel C.
Kayla was absolutely amazing. I was moving into my unit. It wasn’t quite ready yet but the moment I got there, she took care of it right away. I definitely appreciate her cheerful demeanor and ready to help attitude.
Kayla was very nice and helpful.
Miss Johnetta was very helpful . I typically ask Alot of questions and want all details explained and she did exactly that! Which I appreciated.
Johnetta was great in helping me secure my storage space . I am glad to be renting this unit today.
Went the next day to move things into the storage and met a wonderful lady , Kayla.. she was also very sweet, pleasant and professional with great customer service . I highly recommend this storage facility.
Thank you valerie for help me with the unit
Dominique did a great job she got me the space that I need at a great price. Dominique knows her work thank you so much Dominique for helping me
Peor atención al cliente, si reservas por teléfono te dan el lugar más lejano posible a alguna entrada, en domingo no te prestan carritos para llevar tus cosas así que tú te las arreglas cargando todo y hasta la bodega más lejana, hoy sábado cuándo recogimos tuvimos que esperar que alguien "apareciera" en mostrador para prestarnos carrito y otra vez esperar otro rato aún más grande para poder regresarlo, parece que el tiempo de ellos fuera más importante que el nuestro!
The worse customer service I have ever witnessed in my life. Horrible. The front desk person supposedly manager , his mane is Joshua. He is rude , unprofessional and not willing to assist at all. Not sure why he is working there !
If there were any options less than 1 stars, I would have given than.
Terrible experience at your facility two days in a row ! Sunday 9/3 & Monday 9/4 Very rude and not helpful at all had to call customer service both days to receive any kind of service of supposedly site manager? He just flat out refused to be of any assistance to us.
Love it ! ♥️ rashon has great customer service he so sweet ☺️🫶🏼
We were moving and this location was solidly close and reasonably priced. The advertised hours could use a little more defining and management but overall solid.
Homeless guy coming in and out just like this is their home. How can they use the elevator?
Really helpful and kind guys.
I always have a great experience with this storage when it was Cube smart. Hope will be the same with the New owner The Public Storage. But so far the new Staff are awesome. Good job with the app thing I Love it have no to key in the pad just use my phone n am done in seconds
Jasmone & Rashon were very help, answered all of my questions and were very professional. Highly recommend.
You know, I genuinely wanted to give this place a one however, there is one young lady that works there that is very polite and nice and I don’t think it’s fair for her to be dinged for the others. I recently went to this location and upon walking in a young lady sitting at the counter, looked up at me in my face, put her head down and proceeded to work. She did not even say welcome hello anything later learn she’s a regional manager so if this level of development & training standards. It does not surprise me that you have a hazardously broken mirror in one of the lobby’s & had done nothing about it. Furthermore, what person designs a door and puts the access ramp more than 10 feet down the walkway along side of a building this was such a poor design. In addition the homeless folks that hang around the elevator is very uncomfortable.
Storage unit on Sam Houston Parkway in Houston, TX, is very clean, well kept, and secured. I like how it is not accessible to everyone. You have to have a code to enter the building. Rashon was very professional and exhibited excellent customer service skills. He ensured I was satisfied with my unit and also went the extra mile to include my military discount. Highly recommend this storage facility.
Rashon was very helpful. Professional, listened to my needs and helped me find the perfect unit for my price range. I highly recommend this spot for your storage needs. Accessible, affordable and very clean.
Staff was helpful to get onboarded. In general, the insides of the building are kept clean except every time I was on site, homeless people came in and out of the elevators with passcodes.
Very clean system of storage units. I appreciate the music system playing. It made the space feel calm. My concerns: there is not a visual map of where the units are located. There is not a directional map to show where elevators are located. I entered the wrong elevator bay and ended up away from where I entered. Also, are no lights inside the units. Only in the hallways with motion sensor lights which illuminate as you walk closely to the fluorescent lights along and through the unit aisle. Go there in the early day for good lighting.take a flashlight for clear lighting in your unit. The young man managing the service desk provided Good customer service , pleasant and professional service. .
Very helpful and friendly.
Was charged more than advertised. Business declined to correct the problem. I am relying on the contested charge at my credit card company to make it right. Buyer beware…. And DO NOT pay early…. They turn on your lease that day if you do!!!
The staff at the Rogerdale location provided excellent “hands-on” assistance whenever needed. This was my first experience renting a storage unit and they were always there for me. Special thanks to Jasmin and her wonderful assistant
Dear CubeSmart facility I rated y'all with 5 stars today because of your wonderful employee Jamine Cole. She greeted me with a warm and welcoming smile. Was very energetic and informative. She explained everything in full detail and she went above and beyond in providing great customer service. Thank you Jamine Cole.
Smart self-storage and very user-friendly.
Jasmine provided the best customer service while assisting me with the application process. I’m pregnant, so she was very helpful in that regard by ensuring that I did not do anything that could potentially harm myself and baby. I will definitely recommend to friends and family. Nice, clean facility that is well kept.
Exceptional service from Jasmine, Kaylin and Rashon! The unit was very clean and the entire facility is managed with great care. Thank you for your service
Safe and secure. 100x better thsn uhaul!!!
Rashon was great and very helpful n patient!
Poor customer service
I love this location. Its super easy to get set up with your storage and all of the staff are very friendly and kind!! You do have to leave your ID in order to use a cart which can be a bit of a hassle BUT its because people take them so I cant ,and dont, fault them for trying to actually keep down the lost of carts instead of them not having any available at all. Overall I love them!!!!
I rented a 5 x 10 unit. Paid for the first month and bought the lock and supplies. Was told that if I prepay for 13 months, 13 month is free. Second transaction was paid. My paperwork indicated I pay for 12 months but the contract was terminated at 11. I stated that the paperwork is not right. Was told that it was all okay and they noted it in the system. When I asked for correct paperwork for the 13 months, I was told I was being unreasonable. They don’t provide the paperwork like that. Would you trust that all this would workout a year from now? I didn’t. Canceled the whole thing and went down the street. How can you be asked to sign a contract and not be handed paperwork and even a correct receipt? A lot of improvement is needed. Difficult to get the refund processed too. Still waiting for the refund to come through. Needless to say, no receipt on the charge back on credit card too. I called the credit card company and suspended the card. 2 hours of wasted time in my life!
Was explained of free move-in for first month, whenever I get there with my things they explain that I need to purchase their unlock and insurance and starting fee...... The lock they charge $20 for you can buy a 5-pack on Amazon for $20...... Blatant bait and switch, they then inform me that there is no security after they close. Decent spot I would be very happy if they were to explain all this up front.
Was looking for a storage unit as I’m new to the area and just moved. Needed to store some typical house hold items. Came across this huge facility and stopped in after coming from U-Haul storage and getting a quote from them. Cubesmart was way better with rates, and the property is much bigger and cleaner. Jasmine & Kaylin assisted me, with getting into a new unit. and they were awesome, very professional and compassionate!
These are friends I don’t need 😩 they are bad influences and gave it to me straight ‼️
But they were awesome at the same time. Thanks Kaylin and Jasmine you guys rock! These ladies are very knowledgeable. (For the record I don’t know them never met them before today and they are great!)
Great customer service
We are very happy with our storage unit in cubesmart. Especially how they dealt with a terrible smell coming out of the bathrooms and elevator shaft; they did a good job of discovering the cause and fixing it.
Kaylin and Rashaun were very professional and helpful in assisting me getting storage. They took the time to explain everything I needed to know before I decided to choose CubeSmart. They also offered information that I didn’t know I needed(accepting packages)! If you ever decide to do the same at this location, check them out. The building is clean and neat, tidy and easy to navigate.
Facility is immaculate. Unfortunately, the management/staff seem to be lacking.
It clean & well kept & secure
Great experience... The place is amazing ! The place is clean ! The place is in an excellent location.
But most of all the management team of Kaylin and Jazmine made the process very fast and fun.
Thank you for your help.
Kaylin and Rashan were awesome and only added to the great location and very clean facility. They answered all our questions and guided us to just the right units. Highly recommended.
A+ storage option, very clean building, secured storage with multi-step security clearance to access locker. Kaylin Shepherd adds personalized detailed attention to customers to ensure that every customer is satisfied in every day operations as well as excellence in billing notification to ensure services go uninterrupted.
Kailyn was awesome.
The manager and assistant manager where both very helpful. They kept it simple so that I could just focus on moving my things. They both have excellent customer service skills. As for the facility itself it’s very safe and quite. I even enjoy the playlist the facility plays.. Outstanding work CubeSmart!!!
This location is convenient located which is why I chose it. I initially made a reservation online to make the purchase easier. When I visited the location I spoke with Jasmine who was helpful, patient and very informative. I definitely made the right choice choosing this location with no regrets!
Awesome experience, very friendly staff, very available! Would definitely store here anytime, Great location!
Let’s start by location, this place it’s so conveniently located, right after the exit ramp and before the entrance ramp to the beltway.
The facilities are extra clean, no odors, no dust! Even the restrooms are spotless! You can get in as early as 6am, all the way to 10pm ! (The other place changes their hours without notice, sometimes from 9am to 6pm)
Prices are very competitive, there’s no crazy fees! (The others charge you $75 for any reason)
There costumer service !!! Now that’s where I’d rate this with a 6 star if it was posible, Jasmine has helped me twice and even allowed me to use my old lock (unlike the other place where they made me buy a new one) the whole staff is always courteous and willing to help. If you are not convinced yet, come give them a visit and see for yourself, can’t go wrong with this place.
These folks are the best! Always friendly and helpful!
Miss Jasmine very attentive and helpful!
Quick, convenient and easy to manage. Everything is ready when you are