Great staff, nice, quiet environment highly recommend to anybody in the Houston area.
The worst ever experiencing nobody is on property no gate c ode for.movers company no helping on property at all I want my unit cancel they're nothing in there movers cudnt find units. Property was locked up with no mana on site
Great location and good customer service by Marcelo
It’s a shame Artificial Intelligence will eventually take over Yesseli’s job. She’s highly intelligent and very well educated.
Es una lástima que la inteligencia artificial eventualmente tomara el lugar de Yesseli. Es una joven muy inteligente y bien educada.
Yessely was very helpful during our visit at the storage facility. The facility was well maintained.
Thanks for doing a fine job.
I’ve been using this storage facility for years, and Yessely is fantastic! She’s professional, friendly, and always helpful. She consistently ensures a smooth and hassle-free experience.
This store always has amazing customer service
Yessely is so nice and helped me find prices for garages to store my stuff
Had a bit of a hiccup my first time visiting, but once I got in contact with the property manager everything was swiftly resolved and my experience has been nothing short of spectacular since. The staff is very kind and ensures you are having a positive rental experience!
I had a very good experience here, the manager was professional and helped me out on a last minute move in which I greatly appreciated. Highly recommend this location
Excellent and polite staff. Very convenient area and access to storages.
Yessely is wonderful! She’s a great representation of what a welcoming environment is meant to be. I’d definitely recommend to anyone.
Yessely was so helpful answering all the questions I had. Great customer service!
My first time ever renting a storage unit and the whole process was super easy.
Yessely thank you for breaking down my monthly payments and explaining the insurance requirements.
Craig was very helpful and on top of what needed to get done. I was in good hands and all went smoothly!
Yesenia is a sweetheart. Help me out
Thank you Yessely for a great experience!
I have two spaces here and the team on site has been outstanding. Great people, location is perfect, incredibly easy to access, clean, and all around awesome experience.
Yessely was very helpful and professional
Thank you 🙏🏻
Absolutely horrible customer service, I've dreaded my whole experience at public storage @ Greenbriar.
absolutely great staff, a young lady named yessely helped me & my dad find a perfect size unit for our belongings and made the overall interaction easy and understandable for my dad who only speaks spanish.
Great customer service, made the process so much easier. Yessely was a major help.
Worst storage experience. No on-site staff, keypad to storage building is often broken preventing access. When you call the property manager, they are lazy and unhelpful.
Ms. Latoya was very helpful, she has excellent customer service and she is very informative, she got me all the information I need to get a storage unit when I'm ready to get one.
Ms. Victoria, has Stellar customer service and is a great asset to the company of every question that I asked very knowledgeable thank you Victoria
Once you sign on with this group they continue to increase the rental rate. I have been online and found other interior air-conditioned spaces for less. I most likely will be moving to the nicer facility.
Victoria is the best! She made my experience storing my stuff with public storage excellent. I feel very safe and comfortable with them. Keep up the good work Victoria!
The manager here is very helpful and gives great customer service. She does everything she possibly can to make sure the customer is happy and comfortable.
Victoria was wonderful and very knowledgeable. You helped answer all my questions and made my move in and out our process so seamless
I came to the property to look for a unit, Victoria was very nice and helpful. I was able to find the perfect unit for my needs!!
Thank you Victoria beautiful and awesome girl! ❤️❤️❤️❤️❤️ Thank you for showing me some love
Victoria went above and beyond to help me and my sons during our move. We needed to switch units when one of our
Items didn’t fit and she was able to find us another unit quickly and seamlessly. She even came out and offeeed us some water since it was so hot out. Thank you for your great service, Victoria! We appreciate you!! 😁
Victoria was fantastic. Very helpful during a snag and resolved everything timely and professionally.
They are the great. Amazing service. Super friendly and helpful!
Great customer service! Victoria is very responsive and available to assist with any questions or concerns.
They came through for me and I am grateful.
Great customer service from Edrick? He was super helpful and sweet and this was our first time using public storage so we were a little stressed out about the whole process but he really helped us out!
Shopping for space and these folks are way out of market on monthly price and a steep move in fee. Moving on to the next facility
Yolanda, the manager at the Greenbriar location is outstanding, she goes above and beyond, and is always very helpful.
Yolanda is the best at this location! She’s extremely helpful and incredibly kind!
Amazing is the word to describe Yolanda. She is the best.
Yolanda great customer service. She got my rate down to $104. Thank you
Expensive for nothing for a small storage.... No air condition, no elevator.....
I unexpectedly needed to make a last-minute change to a larger unit and the staff were incredibly accommodating. I called when I was about 15 minutes away with my moving truck and they had it all set up by the time that I arrived, so the crew could start unloading while I handled paperwork. Great service!
So yeah came in the public storage mad about moving and Yolanda help me get everything situated. She really helped me out today get everything together .
No one was in office when sign said open could not get movers carts ended up making me pay more to movers. No one is ever there. Worst customer service ever
GREAT EXPERIENCE WITH YOLANDA SHE HELP ME AND MY MOM OUT WITH STORAGE SHE IS AMAZING !!!
Susan customer service was phenomenal.
Yolanda Reed is truly the BEST..such a people's person.Sweet and polite..you can tell this young lady parents raised her with respect and manners.So nice to see a friendly face.
Thank you Miss Yolanda for your wonderful storage experience. Your knowledge and understanding of moving into a unit and the tools that could enhance the transition is amazing. She won’t forget to tell you about the Orange Door Insurance either!! Making sure I’m secured up to a max of 5000. I appreciate your customer service, thank you again!
Larry
I’m 60 years old. And they’re expecting me to carry my dead parent’s belongings up to the 2nd floor. I’ve had a unit here for 10 years and it’s never been like this. Run the other way. Anywhere but Public Storage, as I expect they’re all declining the same way.
Edit:
I did mange to get everything put away. But I also noticed that the A/C is still out.
Three weeks ago I had been inside to arrange and prepare. I noticed the the A/C was off but assumed it was a one off. Apparently it’s a month long ordeal!
I can’t have this. I had assumed I would keep my belongings here until my own retirement and resettlement. But it seems that it won’t be possible.
I’m very upset.
This is a wonderful place to store your stuff. Very safe and secure. I reserved a unit that didn't work for me after I got it and Yolanda worked with me to get me in a different unit the same day. The customer service she showed was amazing. Highly recommend this place.
I had to move ASAP. I walked in right a closing and Ms. Yolanda help me with no problem. She even stayed until I finished. Thank you she is the best.
Yolanda the property manager made sure I had everything i needed,
The service given by Ms. Yolanda was one of a kind. Very professional and the office and property was clean.
Manager gave fast and friendly service
My started out so horrible of course moving unexpectedly is stressful but once I stepped foot on the property all my worried seemed to go away. The property manager was so helpful, made sure the movers that I was working with helped me to the fullest, made getting a storage unit so quick and simple. Will recommend ppl come to this location and company
Yolanda is one of a kind. Thank you