Rachelle always very helpful
Rachelle Was Pleasant..And Very Helpful..And Answered All My Concerns...Will Definitely Recommend This Property..
First I want to say I didn't plan on using a storage but because of the hurricane we needed one badly. This place is near us and decided to get the space online. I was a little confused on everything but once I got to the storage a really amazing lady named Maria helped us out. She made the process easy and answered all my questions. The lobby was clean and well organized. They have a restroom incase you need one. The entire storage facility is clean and very well-maintained. Over all with the cleanliness & great customer service this is definitely the place you want to come to store your stuff. I will highly recommend this location to all my family and friends just because the customer service was so great. I really appreciate it so much..
Rachelle is so wonderful and dependable every time .... Any problems she is on it ASAP.... Always with a smile... Thnx you
Rachelle is an awesome manager. 10/10
Excellent experience- smooth rental!
Easy access from the freeway, good prices. Rachelle is extremely helpful and knowledgeable. She deserves a raise
Best customer with great satisfaction
100 percent recommend good luck guys
Every time I go to this particular Public Storage, I get spectacular customer service from Rachelle. She always has a big smile on her face and is approachable. She lightens up my whole day just by her mood.
Nice easy transaction at this location. Reserved online for better pricing. When we visited to check out the unit we'd selected, we met with the manager La Zondron, who was really helpful, professional and very friendly. Great experience. We're happy with our choice for storage of our non flooded possessions.
I was looking for something quick and simple. I happen to do a few google searches and happen to stop by this one. Rachelle was able to get me just what i was looking for in a matter of seconds. Quick, easy, and very friendly service. Rachelle showed me around and gave me all the information i needed to rent out my very first Storage Unit, I'm pleased with the outstanding service and was happy to see how organized they have their property.
Amazing Customer Service.
Thank you!
This is a great storage! I came to public storage recently and was guided in the right direction with every question I had. I talked to a very polite and professional lady named Ms. Rachelle who kindly worked with me through everything I needed. I highly recommend this storage!
Friendliest staff I have ever encountered! Maria ensured I received the best customer service! I will recommend this location to everyone for their storage needs.
I recently used Public Storage, and my experience was outstanding. The reservation process was simple and user-friendly, allowing me to secure a unit quickly. Upon arrival, the staff was incredibly helpful, guiding me through the paperwork and ensuring I understood all the details.
The facility itself was clean, well-organized, and secure. My storage unit was easily accessible and in excellent condition. I felt confident that my belongings were safe and well-protected. The convenience of the location and the flexibility of access hours made storing my items hassle-free.
Overall, Public Storage provided exceptional service and a great storage solution. I highly recommend them to anyone in need of reliable and secure storage options. Thank you, Public Storage, for making my storage experience so positive!
Great place. Even Ms. Rachelle was a great person too
Ms Rachelle so sweet thank you for helping me get my unit
Marie did a great job helping me find a storage unit
Needed help trying to figure out what would work best for me. Rachelle took her time answering my questions, being attentive and genuinely wanted to help me. I'll be back for sure!
My experience with Rachelle has been AMAZING. I really appreciate how attentive she is to helping me. I appreciate it!!!
Rachelle is a absolute joy to have attended to me she was very helpful and knowledgeable and knew exactly how to help me for the size unit I needed Thank you so much Borahae 💜
Mrs Rachelle was very nice place is very clean would recommend to anyone
Maria is a wonderful woman always helpful and have great customers service
Rachelle was so nice & sweet! She broke everything down to me in such a professional manner. The pricing isn’t too shabby either!! I highly recommend.
Ms. Maria was very helpful and so kind to me she's a good person for public storage
I love her attitude thanks so much keep her the good work
Maria in the office was extremely helpful in resolving an issue that arose. Highly recommended and great location!!
The place was really really clean and it feels safe to keep all my stuff in there, in the other hand they should have more carts to help people to move their stuff! The receptionist Mitchell she was the best! very helpful, always wanted to help me with everything, great communication skills and sooo niceee!!
Wonderful place.Very welcoming lady Ms.Rachelle was so helpful in assisting me in
my needs such as helping me pick the perfect size storage for me.She did well and the facility is nice and organized. Thank you so much Ms. Rachelle for the best customer service.
The young lady miss.rachelle gave me the best customer service I've ever received. She was verry professional and polite and very helpful. She went far and beyond to help make my moving experience a lot easier and stress free as possible . She deserves a raise
Great customer service 10/10 ,respectable over all the best storage unit I have been to the young lady miss.Rachelle who work up there where very helpful in finding me what amount of space I need she was honestly a great help
Great place. Young lady Ms.Rachelle was very helpful and very informative in assisting me in picking the best size storage for my needs. Will highly recommend anyone needing storage to contact Ms. Rachelle she will do a great job in helping your storage needs. I like knowing it's a secured storage facility and clean. Thank you Ms. Rachelle for the best customer service.
Great Experience with a very kind and helpful young lady named Rachelle Ramirez. Thank you so much. New to the city and she helped make the transition seamless. No waiting or worries. Thanks Again Ms.Ramirez.
Rachelle was a great help . Thank you
My experience was awesome Mandy and Rachelle were extremely polite professional as well as helpful . I've dealt with other Public Storage stores by far this is and was my best 👌 experience I would rate them with 💯 score.
The manager Maria gave me the best customer service I've ever received. She was polite and very helpful. She went far and beyond to help make my moving experience alot easier and stress free. She deserves a raise Public Storage. She really does.
I rented here recently and the staff there Lauren and Maria were amazing. They went out of there way to help to the point where Ms.Lauren even would check on us if we were seen on property. They are very caring and amazing staff to just talk to. Thank you Public Storage for this amazing customer service. 🫡🫡🫡🫡🫡🫡🫡🫡
Marie is amazing!! Even with a power outage and in this Texas heat she answered all of my questions and was such an amazing help.
Maria is the best even though they had no lights she still took care of me
Lauren was awesome helping us move in.Great costumer service.Love her down.
Rented here for about a year. They do increase rates regularly. Also I had an indoor unit and they put a punch code lock on the main entrance without informing me. I called to see what the code was, and I got no reply. I had to text the public storage customer service, and they replied with the code. I had an indoor and air conditioned unit, and I have bug droppings in my furniture. I am now having to deep clean what I brought here.
Maria was very very nice and has great customer service and is very knowledgeable ‼️‼️‼️‼️😊😊
Maria was courteous and professional and helped me complete my rental online.
Thank you to Lauren for making my move in simple and easy.
Thank you to Lauren for making my move in as smooth as possible. The facility itself is very clean and organized. thank you public storage
The people are great and easy to work with,they have went out of their way to make me a happy new customer. They are polite and make you feel comfortable in the storage setting.
I have to give them a five (5)star rating because they are honestly good at what they do!!!!
Here we go again. My unit is on auto pay and has never been late or unpaid, yet they can’t leave well enough alone. I know prices have gone up but this is a storage building there’s no price increase for a building that’s already built. The only utilities they have are for the office not the units. The rent doesn’t go up, it’s a contract, so why the need to over inflate your prices? Greed that’s why. They started raising my prices when I complained the first time and reduced them. Now they’re doing it again! This is absolutely ridiculous. It’s a storage building there’s no cost involved other than the original build. This is what’s wrong with people.
Buen servicio gracias a Maria Share 💯👌.. me dio mi tiempo sin importar el idioma con mucho respeto.
Lauren and Maria are the BEST😊
I have a Storage and Maria is the best of help I really recommend her and also Lauren
I’m in the process of moving and I had a 1000 questions about your storage units and Maria was very helpful and patient with me!
I absolutely love this location! Maria is amazing! She knows her stuff and made my transition into a new storage so beautiful. I’ll definitely recommend
This place doesn’t deserve this star. Stay away from here!!! I repeat stay away!!!! This place sucks!! The management in this location is never in the office, she is always in her house since she lives upstairs from office. She never answer phone and never returns calls if you leave voicemails. Don’t waste your time!!!
Ms.Maria has great customer service.she helped me with every question I had to ask and got me settled with my storage.if i ever need storage assistance 2100 n loop location will be my go to
Maria was very helpful professional, and patient with me. She Was Very Friendly!!!!
Maria went out of her way to help me get situated she was very friendly and nice . I want her to come work for me. Thanks so much for all the help
Maria,
Was such a big help very knowledgeable, efficient and an awesome employee. She really deserves a raise
Maria was Very professional and very helpful...
Great attitude....
Lauren is AMAZING! She helped me get the right unit that I needed and even helped when I needed to upsize the same day. I had to move emergently and I can say that Lauren was so kind and helpful. One in a million type of people nowadays. Thanks so much! I will definitely ALWAYS use this facility for all my storage needs.
Great service Lauren and maria
Maria was awesome, she was very helpful with great customer service.
Lady was very rude so I went to cube smart
Manager was extremely rude. Won’t be going back.
I called to inquire about a storage unit and I had a list of questions. Maria was very helpful, professional, and patient with me. She answered all of my questions and was very friendly. I will definitely be using Public Storage’s services.
Ms. Maria is so helpful! She was so communicative and saved a piece of art for me when I forgot it- she kept it safe and went above and beyond.
Maria and Lauren are amazing! They have always been so helpful and considerate of all my lost keys. They are truly great at customer service.
Maria was very helpful and very informative. I had the best customer service experience with her. Keep up the good work.
Maria went above and beyond helping me when I had a concern about my lock. She has always been so nice and sweet when I’ve gone up there.
Maria is the best...great customer service, & very nice she gets the job done
Maria was awesome and so patient and very informative. Happy to be here
The service there're is incredible and fast and what every your situation is the service is right on it
Ms Maria is the best very nice and fast service great customer service.
Lauren is the best customer service. store is always clean and the property is well runned. thanks lauren
Very helpful front desk staff. Made renting a unit a pleasure...😁
I'm giving public storage on TC gester 5 stars just today because Maria has been so awesome With helping me make my payment and get into my storage. She was super nice and answers the phone all the time. I can never get ahold of anyone at that storage and she's been answering the phone for days0, It's nice to be able to get ahold of someone where your stuff is being stored. Usually I give this place no stars in fact negative stars but she's really been a blessing
Excellent Storage facility, I reserved a storage a week and a half before I needed it. They were very good about follow up and holding it for me. I moved in today. Very successful seamless easy online process very happy with my storage and the location is perfect!
George was kind and very helpful! He showered me everything.
Great customer service Lauren is very helpful and friendly! Thank you so much Lauren!!
I came in to get a storage to put somethings in storage until I move you a bigger place. And was greeted my Ms Lauren she was very polite and knowledgeable, and I will definitely refer family and friends.
Went up $40 in a very short time
Great place good prices excellent staff
Lauren was an amazing help throughout the whole process. She was very friendly and answered all my questions very thoroughly! Amazing help and would definitely recommend her services! 10/10
I had the best customer service experience with Lauren. Explained everything in detail and made an easy experience with a storage.
The individual at the storage location was helpful, meticulous with her responses, and knowledgeable of her surroundings and units for what we needed as a temporary solution for storage.
Thank you!
I had the best experience with Lauren . She helped me out a lot and Is very professional. I had the best customer service experience with her . I highly recommend her to assist you to help you. Thank you Lauren for helping me get a storage room .
Lauren is one of the best people to take care of you and your needs and your belongings. They keep the place clean and very helpful. Keep up the good work .
Lauren is helpful and property is clean! I highly recommend this location!
I never leave reviews but the front desk person I think her name was Lauren was very helpful with the process. It was my first storage rental and she explained everything clearly and easy to understand. Would definitely recommend! Thanks Lauren! 🥰
Great customer service! Lauren, was a great help, was very quick and very professional! I definitely recommend coming here for a storage!💯❤️
Public storage is probably the best storage place in Texas great prices and locations
PM Lauren is always ready to help with storage needs! Her property is clean, and she is very respectful! Great property to rent at!
Lazondron was very professional and attentive! She assisted me with resolving a problem in timely manner all while being understanding of my concern. Thank you, for your great customer service Lonzondra!!
My unit was broken into about a month ago I honestly believe it was a inside job to close to home I will never do business here again
The lady I spoke to on the phone and in person was very friendly and helpful. The rates were more reasonable than other storage places and the easy access for me so it worked out great.