I started out with US Storage paying $55 a month for my very small 5x10. They tried to up it to 150 in October. I called spoke with a manager and they lowered it to 79 a month and said it would stay at that price. Now it's been bought by Public Storage and my rent went up to $140. That's ridiculous and a huge price change. Online on their website, my same size storage unit is $55 a month. So FYI guys the price online means nothing because in a few months it's going to go up $50-$75 a month. We will be moving our storage unit.
Carol walked me through my first visit and was very helpful and a pleasure to work with.
Mrs. Carol took is the best she took well good care of me and her customer service was too tier and I hope to continue to see her wonderful smiling face and thank you all for your service!
Mrs Carol & Mr Earl were very nice & helping for me! They made the process easier. Great customer service
Yolanda was amazing and so very helpful!! Great communication and made the process super quick and easy.
Quick and professional! Yolanda was a great help
Yolanda was great. Everything was smooth with no issues.
Great experience. Yolanda was great
Very quick and explained everything perfectly! Smooth experience:)
Yolanda was the BEST! So helpful and friendly!
Brett was able to work with my scenario and find a great match and price for what I needed. Highly recommend this location!
Carol was so sweet, and took care of us today!! Definitely recommend this place
Carol helped out and offered us water while unloading
Great experience carol was very nice
Carol is amazing and very patient and professional
Carol was amazing! She was very helpful and understanding
Carol was a great help to me in getting storage, she explained all the details for storaging and made this process very easy, so Thank You Carol!
Carol was very helpful and courteous with my exiting from the storage unit.
Carol at U.S. Storage in Nolensville was pleasant and informative. Wonderful to work with!
Carol was very helpfull and nice.
Carol was very helpful and great customer service
Carol was incredibly knowledgeable and helpful with the renting process. She was happy to answer all of our questions and let us tour a few units while we were deciding what size works best for us. She even walked us to the access code box to triple check that we had access the same day. Carol did it all with a smile and positive attitude. As this was one of our for first interactions in the Nashville area, we felt super welcomed to the area. Would definitely recommend!
Brett was awesome and a pleasure to work with. Made my experience quick and easy. Highly recommend.
Carol was the most helpful and friendliest person ever.
Carol is the best - so accommodating and helpful!
Carol abernanathy helped me at Noleneville store, she was amazing!!!!you need more people like her.
ms carol gave great assistance and was of great help meet all expectations
Carol is absolutely wonderful! She is so helpful!
Carol was wonderful assisting me.
Friendly had all information available. Great experience
Kind, knowledgeable, courteous and helpful
Came in after hours as directed by the office, Carol could have easily said sorry sir, I can’t help you. She did not, and made sure for me to get the same care and treatment as everyone else, no matter the time. She went above and beyond and I’m thankful for employees like this that can out their self in our shoes. Love.
Carol one nice person she helped me an work with me good
Carol was super nice and extremely helpful. She deserves a raise.
Carol was welcoming and kind. She was informative about the storage and plan options. She made my experience easy and less stressful. Thank you Carol!
Carol was great and amazing help… easy transaction and great communication… thanks for the great help
Very understanding and explains topics well.
Carol was amazing thanks so much
Just moved from Boston to Tenn. and needed a locker and Carol A was an amazing help. She made getting a locker fast easy and pleasurable !!! Great facility and great staff !!!!
I did everything online on their website which was fast and self explanatory and saved alot of time in the middle of the move. Service attendant was nice. Facilities are fairly decent with controlled access gates.
I dropped two stars because this location decided to be part of the problem of inflation. Raising rates with everyone else, because they can. Only thing not rising with inflation is rate of pay.
Carol did an amazing job! Thanks for all your help.
Carol is the best!!! She is so kind and professional.
Great customer service from Carol. Convenient storage, nice facilities
Carol was amazing! Very helpful and kind!
Big thanks to Carol for great and smooth service, helping me get my needs met hassle free!!
Carol was a nice and great person.had a great experience.
Carol is so nice and look forward to seeing her! Over all the experience is great and the storage is HUGE! Thank you Carol!!!!!
Carol is awesome!!! Very kind and sweet!!! She helped us sooo much! Would recommend coming here!
The entire process was great. From the move-in, payments, and close out with Carol I cannot be more satisfied with my experience with US Storage on Nolensville Pike. I would highly recommend to anyone in the area with storage needs.
Store Local was clean and served the purpose. Carrol was very helpful with providing information and assisting with the process of securing the storage and move out.
It was great see was so good
Ms Carol was great!! Best service at a storage unit!
Carol was awesome. She helped me with a problem. She made it easy!
Carol was absolutely wonderful, and a ton of help. She made moving into my storage unit seamless. I would highly recommend US Storage for your needs!
Thanks to Carol for her kindness and hospitality. We need more great people like you! Thank you! I love this space everyone I’ve came across has been wonderful to work with.
Carol was wonderful in helping us with our unit and any problems we’ve had. If you are here and ever need assistance please ask for her!
Carol was absolutely lovely and so helpful to me. Thank-you so much for having her on the team!
Carol was absolutely perfect in her role she was helpful and really knowledgeable for the rates she made my visit perfect . And solved Al my issues In the past I have had negative experiences in other locations but never here thanks to her
Carol is amazing. It is hard to find people with her level of service and personality.
Carol was AMAZINGGGG!! Extremely helpful and patient! 100% will recommend!!
Amazing services provded Carol!
CAROL IS AWESOME!!! Thank you for all your help!
Carol was great. Made it all very easy!
Great customer service! Want to shout out Carol for being very friendly and nice.
Wonderful service. Carol did an amazing job.
Carol is amazing! Helped me tremendously!