Brandie rented me a space. Very nice lady
Ann and Brandie helped me out big time.
Brandie is my absolute fav! She takes good care of the place and whenever I needed something, she would take care of it promptly. It's the best storage place in town!
Brandie is the bomb diggity!! Make sure you ask for her when you need a unit. Great property in a very safe part of town.
Worked with Brandie on multiple occasions, multiple units. Always a pleasure and very helpful. Recommend Public Storage and Brandie highly!
Had a storage unit for over a year and within that year the price went up $100+. The facility is not 24hrs so if you need something late or early you’re out of luck. Not worth the price.
Public Storage on Fortress in Murfreesboro is one of the cleanest facilities in town. It's easy to get large box trucks in and out of, and Brandie is extremely friendly and helpful if you ever need any assistance. I highly recommend them for any of your storage needs!
Talked to Brandie she was really nice and gave me all the information needed
Great service and super easy to rent a unit.
The ladies at the Public Storage on Fortress are fantastic! They are friendly and very helpful.
Employee's Storage Name : Brandie
She was very polite, very detailed with the information given and a very patient person, I loved that.
Prices are worthy, clean storage, very well organized, you don't have to buy a lock, they already have the perfect one stablished to the storage you will take and they give you your accesses to your account ( they have an application where you can do everything online and set autopay as well , so this makes your life easier, which is great! ) so, another things a loved about this place.
Its a private storage, as many other, but because of that I'm not posting pictures, If you understand, you understand :)
overall, Its is a good place :)
Brandie helped me out big time, she helped me get my 3 units and always works with me when I need help. She is the nicest, understanding lady I’ve met in customer service.
Brandie is awesome. Go see her.
Extremely disappointed with this company. When you look for storage, you want a safe and clean location, and those needs ate met here. BUT, the main issue on storage consideration is price! The move in price was competitive for the area and I moved all my things in. THEN, just a couple months later, THEY JACKED UP MY RATE BY ALMOST 40%!!! This is absolutely NUTS!!! I had to find another location asap and get my things out l. How on earth do you lure a customer in with a competitive rate then raise the rate that much once they’re settled in! I will NEVER use a public storage location ever again! EVER!!!
Brandie is very professional and the best at her craft, awesome customer service and very nice property.
Ann and Brandie got me into a great unit and helped me feel comfortable with leaving items in my storage unit.
Brandie helped me reset my password on the app and was very sweet.
Very clean! The AC in the climate control is better than my house or car. I chose this place due to being a nicer side of town. Has flatbed carts and an elevator for easier storage. The office staff, Ms. Ann and Ms. Brandie, were both very polite and helpful.
Brandie and Ann offer great customer service. Units are well kept and reasonably priced.
These ladies were great super helpful. Will definitely use this place again!
Ann was so helpful! Thanks a bunch
Ann was fantastic in explaining the rules and charges as well as getting us set up with a storage room! Thank you!
There’s a mice in my inside unit and they don’t care. Ann said “at least you have insurance” She’s the worst, very lazy! They also randomly went almost $50 on my monthly amount. Hate it there.
Drove here from work and obviously someone was here since their bags in the chair yet they want you to call and reserve over the phone. No, I need to SEE what I am paying for. Even when the lady came back, she didn't bother to come to the door and offer assistance, didnt even look my way. Funny, it says they open at 0600 and here it is 0959 and this the representation you get. Smdh
Ann did a tremendous job helping me get secured. Excellent customer service!
Kim doing a great job customer service Of customer service everything I needed and did some selling Uh it was well pleased
Ann was very helpful in showing me units and comparing sizes and rates for my move coming up!
Ann was extremely helpful!!!
I am the manager with America Homes 4 Rent we have four units at this facility. Staff is friendly and takes care of any needs that may arise.
Octavia was welcoming with a warm and pleasant smile. Her professionalism, helpfulness, and knowledge went above and beyond to ensure my complete enrollment and move-in satisfaction. How often is it that we try to inquire for information at places and the associates cannot answer questions or give accurate information. Octavia is very rare. She answered all my questions and sealed the deal. Moving is always a stressful time. Thank you Octavia for making my move in process easy and simple.
Ann has been a great property manager and is very nice to work with.
Public Storage is trusted, so I came here. Ann was tremendous and helped me out greatly
Ann was pleasant and extremely efficient.
She helped me when I was evicted and needed a storage for a low rate asap. She also offered water after being in heat all day.
Ann was very nice and helpful.
Quick and easy getting started. Ann was very helpful and friendly!
Octavia was the most amazing person to talk to. Very understanding and helpful in way I didn't see possible. She is probably the best employee at this location and possibly the entire company.
Ann was so helpful!!! She showed me several units and was able to get a storage unit for me immediately. Highly recommend using the Public Storage in Murfreesboro.
Brandie was amazing. She was helpful and friendly. I'm so glad that I came to Public Storage in Murfreesboro.
Great service from Brandie always. Been renting here for a year or so and never had any issues. Would tell everyone to rent from her at this location.
Perfect experience so far, property manager Brandie is great.
Brandie deserves this Google 5 star review for helping me out over the last year.
I was helped by Brandie who is very funny. She told me a funny story at move in andmade me laugh. Highly recommend
Octavia and Brandie helped me get set up
Brandie was a great help! Very understanding with my dad since his english is not so good. She is such a kind person and has an amazing energy! Great staff 🩷
Brandie helped me a lot. Will tell everyone to rent from her.
Im so glad i met Brandie today. She is A ray of sunshine and im grateful shes the property manager at fortress blvd public storage Update: unfortuntely i wont get to see the staff at Murfreesboro as much as i used to. I'm gonna miss Brandie and Ann. They are very nice and professional. It was great knowing them.
Brandie is awesome… She help me out with all my questions
Very nice and fast with setting me up!
Brandie the property manager herpes me rent a good sized unit for needs. Also showed me the app to open the Gates.
Great and efficient. Easy process. Recommend 10/10
This is the CLEANEST storage place I've ever been to, the people are so nice, and it's always a pleasure to come here :)
Brandie and Ann helped me out today. I love this storage facility; been here since 2018.
Brandie is amazingly Nice.
Anne is awesome and super helpful and gave my kids stuff to do so I could focus!
Brandie helped me get a unit go see her
Ann is great! So helpful & made experience super easy!
Brandie helped me rent a space and was very helpful.
Ann was wonderful had an awesome attitude
Thanks
Ann was extremely helpful in setting up my storage unit. Her help made the experience painless.
Ann was so helpful and great to work with. She answered all of my questions thoroughly.
Brandie was very helpful with helping to set up the app on my phone and very polite
Best service during my rental from Brandie. Would recommend location.
The friendliest staff in Tennessee!
Brandie, helped me with my payment. She was very kind and courteous.
Ann was super helpful in such a stressful time. Really loved doing business with her
Ann was very great and kind.
I absolutely want to thank Brandie for helping me move and get settled into my Unit. This lady: Brandie is surely (the bom dot com) we the public need more like her... thanks for that lovely smile you Brandie😍 may GOD Bless you real good🙏🙃
Brandie is amazing and I love using public storage for all my needs😊
Brandie helped me endlessly. I had a great experience with a good unit in the B Building. Loved it here!
Brandie is the best, she has helped me so much. I had problems with my space in January and she took care of it. Glad i came to this facility.
Ann was awesome!!! She made the entire process easy. I have rented at this location before and cannot say enough kind words about the staff that works here. They are always willing to help with anything you need!!
Brandie is the greatest property manager ever
Brandie helped me get a great unit.
Brandie helped me rent a unit even with the language barrier. Thanks Brandie.
Brandie is the best very helpfully answered each question for me
Brandie was very nice and helpful. I appreciated the quality customer service!
Brandie was so helpful in securing a storage unit for me. Her knowledge and expertise are certainly an asset to Public Storage!!
Brandy the store manager goes above and beyond to help customers! Highly recommend this Public Storage on Fortress!!
Ann was super amazing helping me pick out my new space for my New TREASURES 👍🏽
Had an excellent experience with Brandie today. Will tell everyone to rent from her.
Ann was fantastic and super helpful with getting us a unit!
When you’re paying an exorbitant amount for a climate controlled unit it should not be colder inside than it is outside.
Meghan was super helpful! Thank you so much!
Brandi was very helpful and professional when dealing with her, Customer service second to none.
Great customer service brandie is great would recommend this place is great
Great customer service Brandie was awesome
Brandie was amazing and helped when my company had a move here she’s awesome drop her a pay raise plzzz
Brandie, Caitlyn, and Meghan were wonderful and helped me download the app and reset my password!
Brandie got me right on the app!
Brandie is super helpful and has a very clean property. Will tell everyone to come rent from her.
Caitlyn and Ann helped me today and I really appreciate them, they are both so sweet! Definitely recommend them
Caitlyn was very helpful and professional, and really showed enthusiasm.
Brandie was very helpful, knowledgeable and kind. She keeps the property very clean. Over-all it was a great experience!
Used this facility during my transition after selling my house and relocating.The Murfreesboro location is awesome and clean. Brandie has been so helpful and pleasant to work with. She's always looked out for me anytime I had a question or an issue. Would definitely recommend.
Brandie was so helpful and kind! I appreciate her patience and support.
As someone with anxiety, I felt really relieved to be talking to someone who was so friendly. Brandie is really sweet and very helpful. If I was trying to decide between two storage places, I would pick this place just because of how kind I was greeted. Thank you Brandie!
Brandie was very helpful and friendly and was able to get me set up with a unit at the best price in a very short period of time.
Brandie is literally the best she is so helpful and keeps her location supper clean and organized.
Caitlyn and Brandie were very helpful while I was buying an auction unit I won. Friendly and professional, I recommend buying auction units from here 👍
Customer 10/10. I had reservations for a smaller unit that wasn’t going to fit all of my belongings and Caitlyn was very helpful in getting me in the right unit and making sure I I was equipped with everything I needed thank you so much.
Marvin
He was very delightful for sunrise new he was knowledgeable
Caitlyn, was super knowledgeable and very helpful. She helped me and my husband throughout the entire process. She answered all of the questions we had since this was our first time ever renting a storage. She went above and beyond. Thank you so much Caitlyn
Caitlyn was a tremendous help and went out of her way to make sure everything was covered. Very nice and courteous!
Ann was awesome! She helped me get exactly what I needed! & in a timely manner!
Ann was really nice and helpful!!!
Customer service was great and helpful. I plan to use for storage use next time as well.
Super clean. They are so respectful here. I recommend to come here if you need it
Brandie and Ann are always amazing to work with. The unit is a great size and price, the property is always clean and the hours make it easy to access the unit and the office.
brandies gave me wonderful service today , everything was successful of what I came here for , she's funny caring lady to her customers
I've been going here for a while now and Brandie has been nothing but the best when it comes to true customer service, respect and being a cool person to talk with goes a long way when you're having a bad day and she always delivered so I hope everyone who reads this gets to have her welcome you into Public Storage!
Yesterday, I came up to public storage to pay for my rent and Brandie was such a wonderful help. She had tried calling me and my partner to inform us of possible water damage and was just so nice in a time when we both really needed some kindness. I have so many memories in storage right now and I’m glad knowing that my things are being looked out for by someone who cares so much. Thank you, Brandie for putting my mind at ease and overall making my day better.
Brandy the property manager was professional, We recommend this storage for long and short term storage.
Anneeeeee was wonderful! She was extremely helpful. 😊
Nice clean storage facility. So far, so good!
Would recommend.
Ann is great! Front office staff is super helpful and friendly. Very accommodating! Thank you!
Very clean. Large freight elevator to reach upper floors. Carts to assists when you don't have a helper. Wish the corridors were slightly wider to make turns easier.
Ann was great. Very fast and efficient service
Brandie is beyond nice. She helped me get my new unit and the app to open the gate. She's a 10 10 10!!! 10 stars.
I cannot say enough good things about Brandie. Our movers left some things behind and she went out of her way to make sure that we knew about it and to ensure that the movers came back and retrieved the things left behind. She is awesome!!!
Brandie was very helpful and kind! Thank you so much!
I would recommend this location to anyone who looking for storage. It’s carts there to help you move and even more easy with the elevator for up stairs storage spaces. ASK FOR BRANDIE!!!!!
Brandie was great and explained everything well.
Mrs. Brandie was amazing and very kind! Gave us great directions and helped us in every way possible. So thank you Brandie!
- Andre/Andrew From All My Sons
Brandie and Ann was very nice and helpful today. They answered all my questions and were very polite throughout my visit.
Amazing team thanks to all they are helping me on my new start.
Absolutely the BEST STORAGE FACILITY I've even done business with!!! The help is great!!! The manager was AWESOME and helpped me out!!! Prices were good too!!!
Annn was very polite sweet heart
Ann was very friendly and helpful. She also said hi upon me entering the store alone with Brandie as well.
Ann in office was very helpful. Brandie was able to give me Hotspot to make the app download so easy. Come see these ladies.
Brandie gave me excellent service. She read me a couple sentences and I couldn't believe she had it memorized. Great person.
Brandie was so helpful with my move-in thank you brandie
Brandie and Ann made the move in super easy and fast! The app access is amazing and was a smooth rental experience.
Brandie is amazing. Must see her.
I highly recommend Public Storage, a great facility, and even better employees.
I have been shopping for a storage unit in Murfreesboro; after talking to several others in the area with no avail, I hit the jackpot at Public Storage and was even more fortunate enough to find Brandie and her co-worker Amy.
When I stopped by the office to check my options, Brandie was exceptionally versed in all of their features, benefits, and pricing that was the best in town.
She gave me recommendations on what I needed and went over current promotions available on the website that helped out.
The unit and the grounds were spotless, and the new touchless entry via phone was very convenient.
When Brandie wasn't available, Amy was just as knowledgeable and pleasant and answered every question I had.
These two ladies' professionalism and customer service make this facility stand head and shoulders above the rest. Employees like these two are hard to find and deserve to be compensated and commended for their outstanding job at Public Storage.
Awesome Service from Brandie at this location! Friendly and very helpful, definitely 5 star!
Brandie, the property manager is the best ever! Super helpful, and got everything I needed taken care of in less than 15 minutes. Best storage place in Murfreesboro!
Brandie was helpful, nice, and gave me a better assistants then other storage units would. I suggest anyone who read the reviews. Go to the Public Storage on Fortress. Thank you Brandie!!
I would like to shout-out Brandy!!! She went above and beyond to assist me with my needs. She most definitely deserves Employee of the month!!!
Very easy to pick out and rent the space online. They messaged me the morning my lease started with the access code and other details.
I am so Grateful for Brandy the Property Manager @ the location in Murfreesboro TN. I have been having a hard time financially and shouldn't be in the situation I'm in right now, I was having a bad day when I called to check the balance on My account, I got emotional and started to explain My situation to Her. She took the time to listen to Me and didn't just rush Me off of the phone. She went over and beyond, listened and gave Me some Good advice when She didn't have to. Thank You for being there and listening when I needed someone @ the time. Thank You again.
I had to call and get some information. I spoke with Brandie and she was so helpful. Although I could have used the website I was working with elderly and they like to hear everything instead of web. Brandie was so patient and compassionate. We are still looking around but to me Brandie would be a nice addition to their storage fees. You can't beat personal care for the customer
I was very happy with my service. Brandie made sure that I got the size of storage I needed..
Something different than other cities.
Brandie and Caitlyn where very nice and helpful, they made my experience delightful, ty
Brandie is the absolute best. She is so sweet and very helpful every time i come here.
Ann and Brandie in the front office are great!