Save Impression

Address

6497 E Brainerd Road
Chattanooga, TN 37421
  • Rent and pay for your space online – today.

  • Move in during gate access hours.

Phone

423-875-4185

423-875-4185

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Fri 06:00 AM - 06:00 PM

Sat-Sun 06:00 AM - 05:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

423-875-4185

423-875-4185

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Fri 06:00 AM - 06:00 PM

Sat-Sun 06:00 AM - 05:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    6'x6'
    Online only price
    $ 13/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 6'x6'
    • Inside unit
    • 1st Floor
    $ 13 /mo $ 15
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 14/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 14 /mo $ 16
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Public Storage App Promo - Desktop
    Public Storage App Promo - AB Test
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 16/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 16 /mo $ 22
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 17/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 17 /mo $ 19
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    6'x6'
    Online only price
    $ 18/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 6'x6'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 18 /mo $ 20
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 18/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 18 /mo $ 24
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    6'x10'
    Online only price
    $ 21/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 6'x10'
    • Outside unit
    • Drive-up access
    $ 21 /mo $ 28
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 23/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 23 /mo $ 30
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    6'x8'
    Online only price
    $ 25/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 6'x8'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 25 /mo $ 33
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 44/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 44 /mo $ 59
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 46/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 46 /mo $ 61
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 50/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 50 /mo $ 67
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 57/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Parking 10'x20'
    • Uncovered parking
    $ 57 /mo $ 75
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x40'
    Online only price
    $ 60/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Parking 10'x40'
    • Uncovered parking
    $ 60 /mo $ 80
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 62/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 62 /mo $ 82
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 84/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 84 /mo $ 112
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    15'x15'
    Online only price
    $ 107/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 15'x15'
    • Outside unit
    • Drive-up access
    $ 107 /mo $ 143
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x30'
    Online only price
    $ 149/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 149 /mo $ 199
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    20'x30'
    Online only price
    $ 260/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 20'x30'
    • Outside unit
    • Drive-up access
    $ 260 /mo $ 346
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

Self-Storage Near Chattanooga
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Chattanooga Storage Units on SR 320

Chattanooga self storage is conveniently located on SR 320, locally known as E. Brainerd Rd., which offers easy access to both I-70 and U.S. Route 64. Our Chattanooga storage facility is also conveniently located just a few blocks from Chattanooga Airport (CHA) on the southeast side of town. So handy!
We offer indoor, climate controlled storage units and outdoor options, for a variety of choices to suit your needs. Families on the move can take advantage of our roomy 10x20 storage units, while singles can store excess outdoor adventure gear in our 5x5 storage units. With so much great rock climbing, rafting, and tubing in and around town, we make room for more adventure.
You don't have to choose between natural beauty and the city life in Chatt. Kayak through downtown on the Tennessee River, just minutes away from happy hours. Store your kayaks in one of our 5x10 outdoor storage units. With drive-up access, skip the stairs, unload in a few steps, and get on with your day.
Our location is open seven days a week, with the gate here accessible starting first thing in the morning. With our convenient location and accommodating hours, your stuff is accessible when you want it.
We also offer RV storage, boat storage, and auto storage at this location–covered car parking means that you don't need to worry about your car when you're out of town, come hail or high water.
Our on-site manager can walk you through all the options. Come visit today.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 389)

November 19, 2024
Google Public Storage Ron Whitmire
Aimee was extremely helpful and pleasant. She was very professional in her approach in meeting our needs.
November 8, 2024
Google Public Storage shannon andrews
shadda has really good customer service and is very sweet really recommend!!!
November 8, 2024
Google Public Storage John Lee
Thank you shadda my storage unit looked really good
November 8, 2024
Google Public Storage charity
Shadda was such a big help today thank you so much!
October 28, 2024
Google Public Storage Missy Fernandez
Staff is very friendly, clean facilities. I have had issues with the app and wasn’t able to exit the premises for about 30 min. I called the number no one answered or returned my call. It took some time before the numbers entered on the keypad to respond. That was my only experience within my 6 mo storage.
October 6, 2024
Google Public Storage JP Valcarce
Aimee was great. Excellent service and everything worked the way it should.
October 5, 2024
Google Public Storage Cheyenne Hurst
Aimee was wonderful! She helped me get my unit today, she made the experience super comfortable and detailed everything I needed to know. Thank you Aimee!
October 3, 2024
Google Public Storage Larry Walker
Secure & clean facility. Friendly/helpful staff.
October 3, 2024
Google Public Storage Davarius Harris
Clean , courteous and available. Thanks Aimee
October 2, 2024
Google Public Storage Team Castaneda Travel Agency
This place is very clean & Karen was very helpful & and had amazing 🤩 customer service. We love how they do security checks on all the property and I love their app to get in and out of gates. Satisfied customer 💜 Thank you Karen for all your help today. have a bless day!
September 25, 2024
Google Public Storage Isaac Goosby
Amiee is so amazing the bestest
September 22, 2024
Google Public Storage Nathan Nabors
September 20, 2024
Google Public Storage Jakobie Jackson
Nice lady
September 17, 2024
Google Public Storage Rissa Norwood
The property manager Aimee has excellent customer service, she is very knowledgeable and she did a great job assisting me along the way finding the right storage unit for a feasible price!!
September 16, 2024
Google Public Storage Luke Stratton
Well secured but prices keep going up. You'll get emails saying it's going up, sorry for the inconvenience. I started at $59 and agreed to those terms and now I'm paying a whopping $200. The gate access is pathetically 5-6pm, so good luck if you work a day job like normal people. Looking to move facilities because I feel they are deceptive in their practices and the cost increase was not mentioned in the terms. I didn't even see the rights to increase at any time. *9/16/24 update* Was contacted by Karen, the local office manager who went above and beyond to share information behind company decision for gate hours to keep customer property safe and also issued a reduce rate request for 6 months. She informed me that they aren't updated when customer rates are increased so she was understanding and thankful i let her know. I'm very grateful that she contacted me and provided the discount. She offered a few other money saving offers as well. I thought this review was to review the company and not the office manager of my specific location, so my review wasn't meant to have any negative reflection upon her way of running the specific E Brainerd rd location. I'm grateful Karen went above and beyond to assist!
September 7, 2024
Google Public Storage Juan Alfonso Campos
September 6, 2024
Google Public Storage Scary Terry 891
Very generous and friendly
September 5, 2024
Google Public Storage fransetta finley
I called Amy at East Brainerd store location and she was able to help me by getting my rate reduced. Amy was very concerned and helpful! She just didn't push me aside and act as my problem was nothing to her. Here is a shout out to one of the most caring property management associates! East Brainerd Store is the best
September 3, 2024
Google Public Storage K Anderson
Love using app to oen gates. Aimee was very helpful.
August 23, 2024
Google Public Storage Gary Highfield
John and Amy were very helpful
August 16, 2024
Google Public Storage Jacob Myers
We have never used a storage unit until today and Aimee was a massive help. She was also very personable too!
August 16, 2024
Google Public Storage Justin Ovaska
Aimee was amazing, very clear on all the prices and hours and what units were available. Glad this is the place we chose.
August 12, 2024
Google Public Storage Oscar Ixcot
It’s great place thank you so much for everything to keep it all the stuff there from extra what a half on the house. Thank you.
August 3, 2024
Google Public Storage Ricen Beans
Karen was awesome
August 3, 2024
Google Public Storage Jordan Terry
Great service !! Got me in and out with no problems and was very kind !!!
July 28, 2024
Google Public Storage Grant Severance
We needed help getting rid of a furniture piece we no longer needed and Amy from Public Storage was able to help us move it and take it off of our hands which was a big help.
July 23, 2024
Google Public Storage CeeCee Queen
Craig was awesome. He is the best customer service ever
July 22, 2024
Google Public Storage David H
Aimee deserves a raise! I always see her working hard and she even offers to help us put our trailer up! What an awesome person!
July 22, 2024
Google Public Storage Ben Wiseman
Aimee always talks to me and my boss, asking us how our day was. She stays doing her rounds and keeps the place well maintained.
July 12, 2024
Google Public Storage Jackson Edward
July 1, 2024
Google Public Storage MR Parker
Great place, safe and secure, property staff are amazing. One of the best public storage facilities in Chattanooga…
June 29, 2024
Google Public Storage Roger Ivery
June 22, 2024
Google Public Storage Caitlin Bowling
Got to public storage at 4:45 to ask about closing my account. No one was in office. I decided to go ahead and get my things and turn my lock in to the box. A lady was walking with a trash bag and looked at us like we were stupid. And said it closed at five and we apologized and was just trying to get my things quickly and explained we put the key in the box she continued to look at us stupid and said do you need help getting off the property over and over. We said no we don’t think so??? Not realizing that the gate was “closed” and she didn’t bother informing us we were locked in. Super rude and I’ve been at this storage unit for years. Lovely way to treat your customer that you over charge $108 a month.
June 22, 2024
Google Public Storage Emmanuel Wells
Aimee is really amazing at her job she need a raise really responsible and respectful
June 20, 2024
Google Public Storage Wesley Charles
Aimee was polite and informative. Neat and clean appearance. Sweet Lady.
June 5, 2024
Google Public Storage Sophie Pierre
I've been at this storage unit going on about 3 years, when I go in and see Aimee, she's always the sweetest, and she makes such a big effort in remembering my name, I will always recommend this storage unit to anyone who needs one
June 2, 2024
Google Public Storage Julia Shields
Aimee is the BEST!!!! I just love the facilities there. She always friendly and is a very efficient customer service representative. If I could give a thousand stars I would.
June 2, 2024
Google Public Storage Carter Day
Storage facility closes waaaay to early. Most working people can't get there in time especially with chattanooga traffic to get something out of the unit. We got locked in at one point along with four other cars and we had to get the police involved just to get out. $170 for non - climate controlled unit outrageous. We started renting at $ 60 a month and it jumped $110 in a year. Why? No one is loyal so we are bailing out this Sunday. Thank goodness. There are much better facilities in chattanooga, do your research.
May 13, 2024
Google Public Storage Chelsea Rankin
Amazing experience with Aimee for helping me with all my storage needs! Professional and so sweet.
May 6, 2024
Google Public Storage John Matthews
I like the people here they help me with all my needs aimee was professional she explained everything I needed to know think you aimee
May 3, 2024
Google Public Storage Coco Red
Amy is the BEST!!!!! This storage is a great place. Very clean and well kept!!!!! The property managers are very professional, friendly and helpful!!!!! ( true statements). My items are well kept and safe!! I believe the property manager takes great pride in her work and it shows in her management of this facility!!!!! Kudos Amy and thank you for running such an exemplary establishment!!!!!!! Be Blessed
May 1, 2024
Google Public Storage Jennifer
Aimee is by far THE BEST 👌 of them all since I have been with Public Storage!!
April 17, 2024
Google Public Storage Timothy Shepard
April 15, 2024
Google Public Storage SHARON DODDS
I would like to send a Shout Out to Aimee for her friendly oustomer service. She was very helpful and took excellent care of me!
April 6, 2024
Google Public Storage Mabel Carpenter
Aimee was very helpful and courteous as always
April 2, 2024
Google Public Storage Michelle Anderson
Amy is always a great pleasure to work with thank you for always helping & being so kind! -Alice
April 2, 2024
Google Public Storage Miriah Rodman
Two times we have reserved a unit online with promise of first month being $1. Both times we got there and the unit we reserved wasn't actually available. Last time they told us we could have the next size up for the same price. But not for a dollar thr first month. Full price. Then three months in they raised the price by $60. So by the forth month we already paid $240 more than it should have been. Now they are raising prices again, another 30%.. Yhey never tell you they are going to raise prices. No phone call, letter, or email. So if you reserve a unit size or a price, know that they may not have the unit, and the price will raise 20-40% every 3 to 6 months and they won't tell you first. Also, try to email or call anybody through the website or app is pointless. You won't get answers or contact. Don't rent here longer than three months. Long term rentals doesn't work out well here.
April 2, 2024
Google Public Storage Curtis Dean
Bait and Switch. Doesn't want to keep long term renters. We asked for a certain size based on what we could afford. Reserved online because they advertised that first month would be $1. When we got there they said they didn't have the size we reserved. They said we could have the next size up for the same price. So we took it. Paid the bill today and it's $60 more than it was supposed to be. Storage unit office is closed, door is locked. No chat option online stated on the phone recording. Nobody answering any phone anywhere. Four different phone numbers and they all reroute to the same prerecorded menus with no real options for help. So, didn't get my $1 first month. Didn't get the size I reserved. Getting no help. Getting $60 price increase for a unit we didn't originally want. Once you move in they raise the price 20-40% every four to six months. They don't tell you first either. No letter, text, phone call, or email. You log in to pay your bill and it's 45$ more than it was the day before. They priced themselves out. Now you have to pay more now or pay to move elsewhere. Feels very predatory. If you reserve a rate or a unit size, you may get neither, and at this rate if you rent long term, expect your price to double within three years.
April 1, 2024
Google Public Storage Jeff Moore
Had an issue with billing and corporate. Amy at the 6497 East Brainerd Rd facility went above and beyond to keep me a happy customer. Good customer service goes a long way with me.
March 18, 2024
Google Public Storage Janice Williamson
Ms. Amy is the best! So friendly and polite. If I have questions or concerns she makes sure she returns my calls. We were very lucky to find this place, it's close by, it was clean, and most of all a great price. Thanks Ms. Amy for all you do!
March 12, 2024
Google Public Storage Valencia Cameron
If I could choose a different storage facility I would. Public storage went up on my rent I was told that they could go up on the rent anytime they choose but they wouldn't change my due date. Who pays almost $200 for a a storage rental. I am very dissatisfied I would not recommend public storage to anyone.
March 4, 2024
Google Public Storage Erin Giles
Aimee was a delight, she was quick to answer my questions with a wonderful attitude! She was a pleasure!
February 3, 2024
Google Public Storage Annette H
Amy is a treasure! Upbeat, friendly, professional, helpful…I could go on and on but then you’d think I was a relative. Lol. Space is easy to get into and clean. I can’t ask for more.
February 2, 2024
Google Public Storage Janice Williamson
This was the perfect location for us. Aimee was very nice and helpful. She even made phone calls to help with my online reservation. Thanks Aimee for your patience 🤩
January 14, 2024
Google Public Storage Canon C.
Was great at first. But since we started renting a space, our rent has more than doubled. I have revised this review to 5 stars. The morning after I wrote this review, I was contacted by my Public Storage location, and my rate was decreased to a much more reasonable fee.
January 13, 2024
Google Public Storage Brenda Austin
Great experience. Shadda made renting our unit extremely easy and quick!
January 8, 2024
Google Public Storage Barry L. Wilson
I rented a boat storage space from "Aimee" at the East Brainerd Public Storage facility. She was very helpful and thorough in explaining all the options, prices, terms, etc. She made the rental process a very pleasant experience. She is an asset to the company.👍👍😁 Barry Wilson Chattanooga, TN
January 5, 2024
Google Public Storage Oshun Raising
Rebecca, property manager, is very honest and professional. She has provided quality customer service and has assisted me several times regarding my unit. I have rented units in the past at other Public Storage locations and they face the same issues with pest and maintenance. Overall the service has been great.
December 30, 2023
Google Public Storage Brandon Dodd
Was in unit for 5 months and they raised rates by 30%. After a year, it's almost double the price. Just got hit with another price increase. They'll keep hiking prices every few months until they run you out. They're also open weird hours and will lock you out or even lock you in if the office randomly closes and their hours change.
December 24, 2023
Google Public Storage Ayecah Divine
Rebecca, property manager, is very honest and professional. She has provided quality customer service and has assisted me several times regarding my unit. I have rented units at other public storage properties and they face the same issues when it comes it pest and maintenance. Overall the service has been great.
December 15, 2023
Google Public Storage Kennedy Cataline
Public Storage may be the literal worst. They will basically scam you with a great up front rate then a few months later, completely change it up and the monthly cost will substantially get raised for no good reason whatsoever. Just rent somewhere else and save yourself a massive headache, and money in your pockets.
December 15, 2023
Google Public Storage Joseph Watson
I’ve heard these guys sign you up with an introductory rate then after a couple months up it. Pretty crummy if you ask me.
December 15, 2023
Google Public Storage TJ Watson
Wow, this is awful. Public Storage will pretty much scam you with a good up front rate then a few months later, completely up the monthly cost substantially for no good reason. Let me do you a favor and request you just rent somewhere else.
December 12, 2023
Google Public Storage Ashlee Nicole
love this location, always clean and friendly staff, especially Rebecca.
December 12, 2023
Google Public Storage Tyler dowling
Rebecca was amazing and went above and beyond for my needs
December 11, 2023
Google Public Storage Henry Raymundo Rafae
Thank you sha.dda
December 4, 2023
Google Public Storage ROD LEWIS
Mrs . Shadda , was so helpful today , she went out of her way to make sure I was ok with my units. She went above and beyond and helped get my rate lowered after it went up. Thanks for your help. It truly made my day.
December 4, 2023
Google Public Storage Katrece A Bell
Property is always ran good and clean. Shadda was a big help this morning with my unit. Thanks
November 22, 2023
Google Public Storage Lady Scarlet
Rebecca was super helpful during my visit, fantastic place.
November 19, 2023
Google Public Storage Nan Harrington
Rebecca always has a smile on her face and cares about about her customers!
November 12, 2023
Google Public Storage Shondell Schaefer
Worker, named Craig, was super nice and respectful. He showed me around and the establishment is great!
November 6, 2023
Google Public Storage Donna Wi
Miss Rebecca has been so helpful here at the public storage on East brainerd road and I am so grateful for her help she has just been so kind and I don't know what I done without her her guidance
October 29, 2023
Google Public Storage TaKayla Robinson
Great service Becky
October 19, 2023
Google Public Storage Linda C
Rebecca is truly amazing and always has a smile on her face.She always checks on my family and there to answer any questions I may have.
October 17, 2023
Google Public Storage Carnell Inflatables
Ms.Rebecca is a very nice lady and me and my family love her she is a 5 star
September 5, 2023
Google Public Storage Michelle Anderson
Rebecca has been an essential help to my mother Alice while she’s had her storage unit! Keep up the great work thank you!
September 5, 2023
Google Public Storage trickster chris
September 5, 2023
Google Public Storage Chelsey Bowling
September 3, 2023
Google Public Storage Jamie Grande
Rebecca did such an amazing job with her customer service and helping us out! Everything is clean and neat! Really recommend it!
August 29, 2023
Google Public Storage Talaya
Rebecca is one of a kind! She always has a beautiful smile on her face and is always willing to listen to what you have to say!
August 27, 2023
Google Public Storage Lavada Talley
Rebecca was extremely helpful and informative and helped us get the units to meet our needs. She went out of her way to make sure we got the best price and explained the process very well.
August 26, 2023
Google Public Storage Anthony Hunter
Brooklyn was very professional would love to take her to lunch...
August 25, 2023
Google Public Storage Diane Slone
My husband Tommy Slone rented a space for his car. He said Rebecca is a fantastic worker and a definite asset to your company. Always giving good customer service.
August 25, 2023
Google Public Storage Sean Walker
August 21, 2023
Google Public Storage David Groves
Craig was great!! Very helpful I would recommend them any day of the week.
August 4, 2023
Google Public Storage Mike Kirk
Rental process was quick. Service was professional.
August 2, 2023
Google Public Storage Makayla Douglas
I love this location!!! Rebecca was super helpful and was very welcoming!!!! I highly recommend going to see her for your storage unit needs!!! If I could give this more than five stars I definitely would⭐️⭐️⭐️⭐️⭐️⭐️
July 29, 2023
Google Public Storage Eve Hayes
I am giving one star to the manager of this location 6497 E Brainerd Road Chattanooga, TN 3742. (Rebecca, the on-site person deserves 5 stars)! We initially got 2 climate controlled units (10x20) plus an RV covered outdoor parking unit…all for the internet price! Within a month we downsized to one climate controlled unit and the covered (outdoor) RV parking. However, I would not recommend Public Storage because after they get you settled in, the district manager took it upon herself (without warning, reason or provocation) to raise ALL our units in price by %30! Including the open RV parking (which is not climate controlled)—to the same price as the locked, climate controlled unit-and refused to inform us why. We went from paying $398/mo to $528, without warning. Her claim was that she was “raising the price to market value”….Which was not true because upon doing our due diligence and research we found multiple storage units with significantly lower prices for the same size climate-controlled units as the one we we’re currently occupying. So we decided to switch units again, climate-controlled units (x2)…but a bit smaller) using the internet pricing (which is less than one unit she’s charging us right now…)! Here’s her very (unethical) but strategic practice—-she’ll turn around and offer those same units to someone else for a lower internet price….then raise (almost double) their rent after 6 months! This manager prefers to lose good customers in order to make a buck while inconveniencing her customers (forcing us to move, rather than maintaining the price we signed our contract for). So, I would caution you not to store your belongings here or any public storage, and find a more suitable and ethical place who will honor your business for more than 6 months!
July 28, 2023
Google Public Storage Todd McKay
I called for pricing and got a "used car dealer" style sales pitch. Associate on duty hung up on me when I would not cow to it. I only wanted a price to compare, not to book a unit.
July 25, 2023
Google Public Storage Tony Brock
Tory is the absolute best Public Storage employee that I have ever encountered. Whatever they're paying her she deserves more!
July 23, 2023
Google Public Storage Takellia Bell
July 22, 2023
Google Public Storage Tammie Pierce
John was Great.
July 15, 2023
Google Public Storage Tim Holladay
Rebecca was very helpful. She was more than willing to take time to solve my problem. You are much appreciated.
July 7, 2023
Google Public Storage Tracy Petty
Rebecca is so helpful and kind. Always has a smile on her face.
July 6, 2023
Google Public Storage Willie McCray
No negative comments storage grounds clean
June 16, 2023
Google Public Storage Morris Latimer
June 15, 2023
Google Public Storage Angela Cottrell
June 13, 2023
Google Public Storage Kathryn Helstrom
I was really impressed with this storage unit. It was very reasonable, clean and easy to use. The onsite manager Craig was pleasant and very helpful. I was able to move in without any trouble at all.
June 7, 2023
Google Public Storage Fish Mania Chattanooga
Rebecca is amazing!!!!
June 2, 2023
Google Public Storage Aaron Johnson
May 6, 2023
Google Public Storage Alonzo Reel
Karen was great
May 6, 2023
Google Public Storage Johanna Bailey
Karen was great!
April 30, 2023
Google Public Storage Alberto Garcia
Thank you Rebecca for everything you do!!
April 28, 2023
Google Public Storage Terrell Devonn
Karen Was Great !
April 28, 2023
Google Public Storage tina carlisle
Karen was a great help
April 25, 2023
Google Public Storage Dwayne West
Rebecca is amazing 👏
April 24, 2023
Google Public Storage dimitri jordania
Definately reccomend, great place, sucks they got broken into and had to stop doing after 6pm access, but the staff is rly friendly and helpful. For lil while they werent always available via phone, but they have been getting alot better about it, and they always call back. I once left my door open by accident, and they called to alert me repeatedly until i picked up, and watched it for me until I got there to fix it. Extended access hours again would be great, besides that all A+'s.
April 15, 2023
Google Public Storage William Headrick
Dustin and john were very helpful today.
April 11, 2023
Google Public Storage Lisa Rawlston
Terribly expensive, I can't believe I wasted so much money on storage for all those years.
April 9, 2023
Google Public Storage Mike Lindie
April 3, 2023
Google Public Storage Roger Rollins
Rebecca has been very helpful with managing the rates I have been charged at my storage site. I am very grateful.
April 1, 2023
Google Public Storage Wilma Haggard
April 1, 2023
Google Public Storage Judy Weinmann
What a breath of fresh air Miss Rebecca is. She has the best customer service this location has ever had. Kiddos to Rebecca
April 1, 2023
Google Public Storage Katlyn Graham
Rebecca was very helpful and very professional!!
March 31, 2023
Google Public Storage Tawana Lattimore
Always very clean
March 6, 2023
Google Public Storage ZeDustMan
Rebecca was very kind and attentive. Clean facility.
February 14, 2023
Google Public Storage Lamar Hines
Rebecca was terrific. She was so helpful to me. I found her to be very thoughtful and kind. She's a keeper for sure!
February 11, 2023
Google Public Storage Tiffany West
Rebecca is amazing! Very professional!
February 11, 2023
Google Public Storage Lila Rose
Let me just say your staff today around noon was completely AMAZING!!!!!! Rebecca was very professional and VERY HELPFUL! My husband and I were packing our trailer and didn’t have certain equipment but she did, then we had an issue with our trailer unfortunately but she was there to help the whole time! She deserves a good bonus or an increase of pay!!! Thank you Rebecca and also to the male that came to help as well (we didn’t get his name.)
February 3, 2023
Google Public Storage chris winn
Rebecca was an amazing help. very clean inside and very professional
February 3, 2023
Google Public Storage stephen hills
January 24, 2023
Google Public Storage Jason Culberson
It's always a pleasure walking into Public Storage and seeing Rebecca's smiling face... She has a great work ethic and great personality, it's hard to ask for a better combination!
January 24, 2023
Google Public Storage william saturday
The facilities are very clean and very well maintained the office staff was absolutely amazing and very helpful would highly recommend
January 23, 2023
Google Public Storage Sarah Jane (Sleeping beauty)
IT was Great! no long wait,no long application,no problem getting into my unit very clean space.customer service was terrific 👍🏽 Thanks for letting me rent from you. 😊
January 14, 2023
Google Public Storage Julie Thompson
Excellent customer service from Rebecca! Very impressed with cleanliness and helpfulness.
January 8, 2023
Google Public Storage Tracy Henshaw
Rebecca was very helpful and went out of her way to get the space for me I needed and wanted.
January 6, 2023
Google Public Storage John Thrasher
Rebecca has great customer service!
January 6, 2023
Google Public Storage Todd
10..10..10.. SHERI ..10..10..10 I had some concerns about my storage unit and I didn't want to handle it on there website or call. So I popped up at the facility and SHERI was the manager on duty. AWESOME lady handled everything. Fast and sweet. I give her 10 stars.
January 5, 2023
Google Public Storage Joy L. Thornton
Brandon is nice & helpful.
December 29, 2022
Google Public Storage Tanda Martin
Chris got speedily on issue with resolution. Thanks for your professionalism and courtesy.
December 24, 2022
Google Public Storage Lisa J CRAWFORD
The manager was so kind, helpful and encouraging as I was preparing to move my elderly mother. I appreciated her so much. It was a little disturbing to me that the number on the door went to a different location and not to a propert phone. She was walking the property helping others but no cart. I guess service person to service petson I wish she had a those tools to make her day a littke less stressful. There was someone there before me angry because she wasn't there. TOTALLY NOT HER FAULT . SHE CANT BE IN TWO PLACES AT THE SAME TIME. NEVERTHELESS SHE WAS EXCELLENT AND I WISH I HAD HER NAME.
December 20, 2022
Google Public Storage Patrick England
It’s a good place, been there years! Very responsive manager when I had an issue. Thanks Rebecca.
December 6, 2022
Google Public Storage WILLIAM McDaniel
I just had my lock replaced on my unit today and miss Rebecca helped me out I just wanted to say she was very helpful and went above and beyond what what's called to do
December 4, 2022
Google Public Storage Renea Pickett
Very nice well done
November 15, 2022
Google Public Storage Patrick Trotter
Clean but overpriced for storage.
November 4, 2022
Google Public Storage Ginger Gustafson
Tory H. Is great always helpful & Courteous
October 29, 2022
Google Public Storage Nicole Copeny
The customer service has been fine but the hours of access are ridiculous. I stopped on my way home from work which can be 5:40ish and I left around 6:05p or 6:10p and was notified by email that they noticed I had a late night and that they don't allow for after hours access (6p weekday 5p weekend) and I should have plenty of time during their access hours. I don't know when 6p became a late night? I don't go to my storage unit across town on a lunch break and what I needed was during the week in broad daylight. If I need another unit in the future I will definitely pay attention to the access time and not just the location.
October 26, 2022
Google Public Storage SnK Customs
I called up there today and spoke with a lady name Rebecca she very helpful about matching my needs. I highly recommend this storage company very friendly and thoughtful service.
October 26, 2022
Google Public Storage Savannah Marchant
Rebecca was a pleasant to speak with. She has amazing customer and she answered my questions needed🥰
September 30, 2022
Google Public Storage K C
There is NO SUCH THING AS CONTACTLESS RENTAL here. And there is only one person who can do the rentals so you're going to have to wait even if you check in online. I would have given more stars except that, when we returned the truck and parked it, the person rudley said "I'll have to redo it, you didn't do it right".
September 29, 2022
Google Public Storage Chell E Bellie
Easy to work with
September 3, 2022
Google Public Storage leroy wright jr
Amber and Michelle were very helpful with the storage information. I recently moved and both Amber and Michelle were very patient with my decision.
September 2, 2022
Google Public Storage Bruce Brooks
September 1, 2022
Google Public Storage Robin Dodson
August 30, 2022
Google Public Storage Jim Jones
August 27, 2022
Google Public Storage Brandon Bacon
Tory provides excellent customer service!! Thank you so much.
August 19, 2022
Google Public Storage Tushima Toney
They are nice people but the price just keeps jumping up and up it started off at 47, 57, I now pay 71 . Yes its cheap but I was told they wouldn't keep going up but somehow that wasn't true
August 15, 2022
Google Public Storage Joshua Millican
Tory and Sheri were very helpful and knowledgeable about the storage availability and matching our needs. Friendly and thoughtful service.
August 15, 2022
Google Public Storage John Millican
Tory/Sherry managers are very friendly and helpful. Storage units are clean.
August 10, 2022
Google Public Storage Mark Frazier
I rented a space about a year ago and just came by to check stuff out. The whole facility is very clean and well maintained. I had forgotten my gate code and talked to the manager Tory, she was very nice and super helpful getting the code for me and answering some questions I had. I would recommend Public Storage and especially this location to anyone looking for storage space.
July 10, 2022
Google Public Storage Jessica Staton
Tory is super Nice and easy to deal with. Great customer service!
July 9, 2022
Google Public Storage Shantell Douglas
Ms.Tory was awesome over the phone and in person she made me feel very comfortable with putting my items at Public Storage thanks 👍
July 7, 2022
Google Public Storage Lloyd Sanderfur
June 5, 2022
Google Public Storage Stacey clay
June 3, 2022
Google Public Storage Hershel Walker
Tory is good
June 3, 2022
Google Public Storage Reginald Clack
Tori was absolutely amazing she has been a breath of fresh air. She was also very helpful with my transition and moving into my unit. She offered amazing advice that led to me saving more money with my unit. She is definitely an asset to the Public Storage Company/team and I don't know where I will be without her!!
June 2, 2022
Google Public Storage Jeff Anderson
Rebecca&Kim are 2 amazing ladies that always helps me out they both deserve 10 stars
May 11, 2022
Google Public Storage Mt. Tsiyon Yerushalayim
I enjoy the customer service that Tory displays. She makes renting at this facility-exceptional. I feel comfortable with my belongings being stored here because I see how she walks around checking on things.
May 10, 2022
Google Public Storage Lotem Krendel
Krista and John were fantastic. Answered all our questions and were very kind.
May 10, 2022
Google Public Storage Paula Mcconnaughey
Krista was great and super helpful
May 10, 2022
Google Public Storage William McDaniel
Krista was helpful
May 10, 2022
Google Public Storage Heather Weyers
Would give fewer than one stars if I could. 10/10 will not use them ever again.
May 5, 2022
Google Public Storage Stig Soderblom
Great facility! Fulfilled all my needs when it came to storing college dorm items for the summer. Tori was super helpful. Highly recommend!
May 1, 2022
Google Public Storage David Pardee
April 13, 2022
Google Public Storage Joseph Payne
April 13, 2022
Google Public Storage Angie Wang
April 4, 2022
Google Public Storage Aud nonymous
Great facility the staff Krista and Rebecca are super nice and helpful and the unit was clean and suited my needs! 10/10 would recommend!
April 4, 2022
Google Public Storage Jay W
Great location very clean and staff is super friendly and professional 10/10 would recommend. Will use again if I ever need to store anything. Krista and Rebecca are amazing!
March 12, 2022
Google Public Storage Richard Whitfield
March 1, 2022
Google Public Storage Lakendra Rivers
Krista is fabulous
January 26, 2022
Google Public Storage Gloria J Samuels
January 13, 2022
Google Public Storage Ross Smith
I'm a tell this place is very professional and curtious their patrons I highly recommend storing your valuables here
January 7, 2022
Google Public Storage Scott Cooper
December 31, 2021
Google Public Storage Christian Leonard
Rebecca has been awesome with her service and help!