JUSTON is amazing, so incredibly helpful and offers the BEST customer service!! So happy to see his smiling face at this location!!!
Juston is THE BEST!!! He goes above and beyond for his customers and is a joy to work with ~ 5 STARS! SO GLAD HE IS AT MY LOCATION!
The customer service provided by the property manager, Justin was above and beyond. He got me pointed in the right direction and assisted with my reservation. So friendly!
Elizabeth, the property manager was amazing!!! She was very helpful, considerate and knowledgable!!!
Yolanda was a great help thank you.
The owner was so sweet to me! She gave me a tour and showed me different ones I liked. I found the perfect one!
Elizabeth has been very helpful through the whole process. Going through everything with us and showing us the unit. Very great customer service it was a very nice experience and we’re glad to have our stuff in such a safe storage facility!
Elizabeth was a dream! Thank you so much
I gave 5 stars when I first moved into this place. Now just 3 months later I receive this letter! Absolutely ludicrous! What a scam to get people in at a cheap price (give discounts on the first few months), only to railroad them later. Wow.
Manager Liz is very professional and engages with her customers. She went out of her way to accommodate all of my requests as I was beginning use of my unit. Highly recommend
I received top-quality support from Elizabeth, the Manager. She helped us find and contract the perfect storage unit. Has to be the cleanest facility I have seen. The customer service is excellent.
Nice facility, works great for our needs! The property manager was great and the facility was clean and well kept.
Elizabeth was fabulous and very thorough explaining fees and process. This is one of the most affordable climate controlled units in the area. They also support cancer research and accept donations for local charities. We had a great experience!
The only plus is that it is clean and climate controlled. This location used to be Malory Station Storage and was great and easy to deal with. Overall this US Storage is impossible to deal with. No one in call center is knowledgeable or helpful. You have to rely on the site manager who is often out of office. She sends copious amounts of emails for mundane subjects. PDF attachments of office closures. They raise the rent constantly and make it very confusing and unpredictable. I have had storage in many places and states my entire life and I have never experienced such a crooked and intentional way of creating confusion around billing. I believe this is to charge more and more fees. I will be moving this unit as soon as the movers are available.
Clean facility, excellent service, and great rates! Also donations for a great cause!
Amazing staff! Jackie was very helpful and very informative
This is the best self storage I have been too very while kept and clean and wonderful help
Beautiful facility, helpful staff, and easy setup! Elizabeth was super helpful
It was a very pleasant ordeal. Easy place to get to easy to get to the door. You walk in and you meet two very polite professional women who will work with you to get you the discount and the unit you need. Very thorough with everything and even give you a tour. The place is super nice with loading docks easy entry plenty of carts to move your stuff around. Actually the whole experience had zero flaws! What more could I ask for. If I owned a business like that I would want it ran just like that. Thanks for making it easy.
Very sweet and easy to work with she is a great employee
Great service from Elizabeth! Facility is clean and well maintained. A strong recommendation from our entire family.
Great experience with Carol when I needed storage. Come visit US Storage.
Carol was great! She took great care of me and showed me around the property. Very professional and takes pride in her work.
Elizabeth was incredibly helpful, in a difficult situation.
Facility is clean and very secure.
Highly recommended!
Feel like I was part of a bait and switch. After the discount period the quoted price when I signed more than doubled.
Wow, first class service. Elizabeth did a fantastic job setting me up extra storage promptly and professionally. I would recommend her and US Storage Centers to anyone. Much appreciated!!!
Easy, simple process! Elizabeth is awesome!!! She even gave us a tour of the facility & our unit before committing. Highly recommend!!!
The place is so clean and efficient. Elizabeth, the property manager was extremely cordial and classy. So far I am loving being a tenant!
I’ve used this storage facility off & on with various moves for 10+ years. My experience has been great! Elizabeth…the current property manager went above & beyond to accommodate my needs & is super kind & helpful! Would love it if the facility would cool down the indoor temps a little more, so it would be more comfortable while working in the storage unit. Thank you Elizabeth for your wonderful attitude & help!
I was having a bad day this morning and I went to change over my storage unit this morning. Carol made my day by making me laugh. She was the sweetest and so kind and helpful!!! I highly recommend US storage to any looking for a unit. They are always so kind and friendly!!!! 😊
Carol ella es súper amable servicial .
Elizabeth is a wonderful property manager, incredibly helpful and super nice!
Liz was great and helpful! Pricing is the best around along with the service 😊
Elizabeth was super helpful and so easy to work with. The facility is well monitored and cleaned.
Elizabeth is the BEST!!! The facility is reasonably priced, paved, level RV spots.
Elizabeth is amazing!! This was my second time at this location and I have good experiences both times!
Liz was so great to work with at US Storage! She was kind, efficient and helpful! I would highly recommend working with her.
Amazing customer service, they have a van that’s 12 foot you can use to help you move, and it is very clean facility. They even have a charity storage area if you don’t want some of your stuff. Great place!
Very friendly,
Knowledgeable and thorough
Very Helpful and Informative. Walked us through the whole process and made everything easy.
Appreciative they where willing to work with us on the cost and rental time window period.
We loved this is storage unit!! If it was closer to home I would stay here! . The manager was awesome unit and parking lot very clean smell good We had really good experience i’m glad that I was brought out the charity options to help other people. Thank you.!!
⭐⭐⭐⭐⭐
I recently had the pleasure of using the services at US Storage Centers, and I couldn't be more satisfied with my experience. The facility is incredibly clean, well-maintained, and easily accessible. The security measures in place gave me great peace of mind, knowing my belongings were safe and secure.
One of the highlights of my visit was the exceptional customer service provided by Elizabeth, the branch manager. From the moment I walked in, she made me feel welcomed and valued as a customer. Elizabeth was incredibly knowledgeable, friendly, and went above and beyond to ensure all my needs were met. She patiently answered all my questions and provided detailed information about the storage options available, making the entire process smooth and stress-free.
The location is very convenient, with ample parking and easy access to the storage units. The facility also offers a wide range of packing supplies, which was a huge help during my move.
Overall, I highly recommend US Storage Centers, especially this location, for anyone in need of storage solutions. Elizabeth and her team provide top-notch service, making it a standout choice for all your storage needs.
Liz is awesome and very helpful!
Elizabeth is the best!!!!!
Liz, the property manager, is a very nice lady. She’s very helpful and willing to work with you through any process. Very happy to do business with US Storage!
Elizabeth was very courteous and helpful. She is the reason we chose to use this location.
What an easy process. Yolanda helped me and told us about the companies beliefs. I love that they give so much to cancer patients! Let’s go Jesus! I was able to get 50% off 2 months!
Just visited this Facility I can say Elizabeth at the front desk was awesome! It was 3 of us loading, she was so caring that she went out of her way to accommodate us with bottle waters in this heat! The facility is inside has cold air, very clean, also property is well kept!! 👌 Easy access to load, unload, also move around! Let me add that this facility also has hand sanitizer at the desk. Thank 😊 you Elizabeth your the best!!! Will definitely be back.
Liz was so kind! Offered me some cold water on this hot day!
Elizabeth Solberg, the Property Manager, is incredibly helpful on getting set up!!
Great place and Elizabeth is great . As far as moving goes it can't get any better.
Very clean and gives back to the community
Carol is the best!!! Great customer service!
Carol was a great help in finding donation centers for my aunt’s furniture donations. She went above and beyond to help with all of our needs.
The whole process was easy and seamless! Staff was curteous and helpful!
Liz was so helpful with our unit!
Carol was most helpful through the day, giving us some chilled water and being diligent about a billing issue. Thank you so much!