Carrie was so helpful thanks for the great customer service
Worked with Carrie. She did a great job explaining the options to me and helping me find a unit for my needs! Saved me a lot of time, effort, and money!
Carrie has been a huge blessing to me. I had to come in the past few months to pay bill because I am NOT computer savvy (I’ve actually spent hours trying to pay online). Carrie has been kind, patient, resourceful, and left me feeling SOOO RELIEVED as she helped me get set up on AW!!! TEN stars better describes this precious lady!
Carrie is a wonderful lady! She was a great help!! -Kwaga
Carrie and Harry was a big Help!! Even though it was cold outside she still assisted me and helped make sure I got everything I needed and More!!
Carrie is wonderful! Always solves my issues! Thank you!
Great service! Very nice!
Amazing service and location
I had the pleasure with working with Mr. Harry Guess today. Mr. Harry was extremely helpful with solving all of my storage needs. The facility was exceptionally clean. I would definitely recommend doing business at this location. The facility’s location seems to be well maintained and surveillanced. Also, I love and highly recommend the online discounts. Happy storing!!!! May God bless you all.
Carrie helped me lower my rate and has been a great help!!! Highly recommend, great customer service.
Wonderful service from Carrie. She has been a doll.
Carrie was such a great help 10/10 experience with her. Thank you so much!!
Carrie was extremely helpful.
The property Manger Came is very helpful and does her best to help you as much as Possible.
Both clerks I met was very helpful and really nice
The property manager, Carrie was sure to help me and let me in to get all of my stuff out the uhaul in time for me to get it back.
Thank you Carrie for everything!!!
excellent attention! Carrie is very friendly and helped me through the entire process.
Carrie was very nice and helpful with all my questions.
Carrie was great in explaining the promotions available as well as educating me on the spaces being provided!
Carrie was the best ! She really brightened my day & having such a bad one she really helped a whole lot
Carrie is a great very helpful polite wonderful experience helping me find a parking space for a business vehicle thank you Carrie you are a wonderful employee
Carrie is the best. She’s patient and so helpful. Glad I chose this location.
Carrie made our transfer to a bigger unit so smooth. Thank you for having great customer service, unfortuantely it seems in our day that is hard to come by anymore. She is the best!
The manager is THE BEST! She has a go getter attitude and her customers are in her best interest. She helped us get a much larger unit at a fraction of the cost for the one we originally purchased. She is awesome!
Carrie was really nice and helpful.
Wow! Carrie made this process so simple. She was patient and took her time to provide excellent customer service. Thank you for going above and beyond 🙏
New excited renter here !!!
Carrie is an amazing representative!
Carrie was very helpful and very knowledgeable about her job. I highly recommend renting a unit at this property.
We had so much going on that I never realized that I made the reservation at the wrong property. None of that mattered Carrie took care of everything for us. She is such a sweet girl
I'm a former renter of public storage. When I realized that I was in need of storage again I went straight to Carrie. She's the best...
My service was impeccable from Carrie at Antioch location.
Carrie is always so helpful and friendly
Carrie is always here for her customers 100%. She is very knowledgeable about Public Storage and able to answer all of your questions. You can tell that her heart is really in her job and proud of what she does. Carrie is the perfect example of what of property manager should be. If you want to rent from Public Storage Carrie is the one, even if you rent at another property.
Carrie was very helpful, she is the best
After an extremely unpleasant experience with my previous storage, Carrie is a breath of fresh air. She was super polite and helpful! I had several questions and Carrie took the time to walk me through and explain everything. Thank you so much for the help!
Carrie is a Rock Star. I moved my items from her location in Antioch, TN to NC and she smoothed the way through clear communication and instructions even though I moved out after hours. She's always professional and responsive and made my experience with PS pleasant. Thank you, Carrie, for all you do!! You're awesome.
Carrie was very helpful and a very great property manager! She’s been very accommodating since I’ve been renting at this storage!
Is helping good and the customer service is super great
Carrie is an awesome woman and please give her a raise.
I really needed to get into a storage unit quickly and spoke with Carrie at the Cane Ridge Public Storage. She was able to get me in that day and the great thing is she did it within my budget!!!
Carrie is super nice and extremely helpful. You should be proud to have such a competent person representing your company.
Ms Carrie was such a big help to me and honestly she made my
Move into my storage unit so easy and she was so kind and courteous.
The definition of true customer service she deserves to be acknowledged for her outstanding service.
Carrie is so wonderful. I rented a unit for about a year and a half and she went above and beyond to help me get in and get out. She has great people/problem solving skills and you can tell she loves her job. I would definitely store her again just because of her. Thanks Carrie! Crystle❤️
Carrie was very helpful and sweet
Carrie is the outstanding manager and person at Public storage
I was at another PS before this one. I moved because you could never get a hold of any one there. Carrie is present and pleasant always, eager to resolve whatever the issue.
She's the reason I moved to this location.
Good CS is hard to find these days but I believe she represents your company well with her efficiency and knowledge working in the store front.
K. Bailey
#155
My reservation was for the day that the snowpocalypse happened. When I finally was able to get the facility it was still really icey. Carrie was very helpful and letting me know the best way to traverse the icey terrain.
They never answer their phone. It always send me to voicemail and I still have yet to get any call backs..
Carrie was very helpful in resolving my situation immediately. This made all the difference.
Y'all today I was greeted by Harry who was extremely nice and Karrie who assistant him with my rental these guys know what true customer service is, thanks for answering all my questions
Carrie is so helpful each time I interact with her. She's knowledgeable, knows what she's doing, and provides top-notch customer service. This woman is a gem and an asset to your company.
Extremely helpful and nice 10/10 recommend
Carrie was extremely nice and very accomendating with customer service
Carrie was very nice and accommodating during my move out. I would definitely recommend this storage place
This is a new move for me but so far Carrie has been there for me every step of the way. She is very knowledgeable and extremely helpful. She is so sweet and moving in to this place was a breeze. The instructions were very well written out and the only hiccup I had was my unit was locked when I arrived but she resolved that quickly. This place is looking good for me so far!
Carrie is a great person, very professional and always has all of the information you need.
Staff is very friendly and knowledgeable! Always willing to help. Recommend to anyone looking for storage!
Carrie was a great host need more like her
Carrie was an awesome host and great help
I love this facility and Ms. Carrie is awesome 🥰🤗...She has the perfect attitude and great management skills 🫱🏾🫲🏽... It's very clean and well maintained... thanks for helping me, I am very pleased 🫶🏾
I am very disappointed with how I have been treated by the manager at public storage. I have always been current with my monthly payments. Paid my on my bill on 6/02/2023, moved out on 6/10/2023. Manager told me all was taken care of. Then I started getting calls that I owed them money, contacted manager again, she told me she forgot to take me out of the system all is taken care of again. Then I get a collection letter, talked
to manager again same reply it’s taken care of. The stress of dealing with a bill I do not owe is very irritating. I am still fighting to get this resolved. If I could have given 0 on the review I would have. Please be careful on your move out get it in writing. I want to do an update on my review. Carrie and the district manager reached out to me, they have taken care of the issues that I had. I really appreciate your professionalism. Thank you so much for taking care of this issue.
Carrie is super sweet and very helpful! Overall great customer service experience 😁
As a new tenant I was initially excited about renting a space their but Carrie has made me feel unwelcome. She came to me with a friendly voice and and began accusing me of living in my car. She let me know that she recently had to evict 9 tenants. She ask me why would I have the largest space in Nashville. Completely out of line. I was extremely offended by her nosiness, assumptions and lack of professionalism. Very strange, she allowed me to use the outside restroom next to her apartment. That’s when we sat down she started discussing intimate details about her marriage that was not my business. She asked if I wanted to go to dinner with her and her friends I politely declined. Very unusually open to me and then started asking me questions we’re are you from ?” Do you live in your car? The cameras are watching you? I just had to evict 9 tenants That’s when I realized she was trying to extract information out of me. I explained to her I don’t like people in my business she replied why don’t you wanna tell me. I’m really big on professionalism. She definitely was not professional. I was already annoyed by an unknown lock being on one of my doors for 3 weeks. However I was granted a free month for her mistakes. Please tell her to stay out of business don’t invite me to her apartment ask me to dinner. Or assume anything about me. I believe this was on August 9th shortly after I was grated a free month due to an unknown lock being on my door for almost 30 days. During our conversation in the bathroom kitchen area. she polity repeatedly suggested that I downsize. You have made up your mind about after knowing me less than 48 hours. Why would I go to dinner with a property manager who thinks I should Leave for her own personal reasons 🙆🏼♀️🤦🏽♀️hmmmm????
Her name is Carrie treated me as if I’m someone who should not be in the largest space available very hurtful and repeated suggested I downsize. How rude
My mom and I were moving a few items and we were being needy however Amanda was so sweet and accommodating. We really appreciate Amanda’s help the other day!
Carrie, Was Amazing and Professional and kind .. she has Great customer service.. And I will always recommend some one else to this Public Storage on Cane Ridge..
Carrie was very helpful and was really nice!!!😁😁😁
Carrie was so helpful she even helped my wife give birth! Absolutely amazing services! That is me in the photo reacting to her helping deliver my child. She also has good storage service too.
We had our stuff at this location for 1plus years with no issues. Great price and wonderful staff. Carrie, was very helpful with questions.
When I needed to move uhual always is there. Whether TN to Pa or Tn to California. A stand out among the staff was Carrie. Thank You for all the help you really helped out the most!
Carrie, was super helpful. All around great experience
Carrie was courteous, friendly, and helpful. Would highly recommend this location to anyone!
Professional, flexible and accommodating! Carrie is super helpful 24/7!!
Carrie went above and beyond to make our experience here amazing!
Very friendly staff and great prices!!
Carrie was very helpful and friendly 😊
I have been a customer of Public Storage many times. But I have to say Carrie was the most helpful and knowledgeable person I have ever had the pleasure to deal with. She went above and beyond to assist me with the situation I was in. Her professionalism, honesty and helpfulness was greatly appreciated during this stressful time. If I had a company she would be my best asset. Thank you, Carrie
One of the best experiances I have ever had. Carrie is amazing, helpful, and professional. An asset to your company. I was Blessed to have had the fortune to deal with her.
Love love love Carrie. She took great care of me and my family. Thank you guys! we appreciate all that you have done.
Carrie did an excellent job helping me with my unit
Carrie was very helpful an did her job very well, I’m thankful that she was there to help me
Carrie is so helpful and friendly
Carrie (and her husband)the property managers were very helpful and answered all oaf our questions several times. We feel very comfortable leaving our belongings there. The site is safe and secure and well kept. Thank you. Highly recommended
The manager, Carrie, is SO AMAZINGLY HELPFUL!!! We have really enjoyed working with them and are so glad that we chose Public Storage at 5246 Cane Ridge Rd. The customer service has just been great! Thanks so much!
Very compassionate, and friendly staff here. I enjoy the positive energy and respect that was greeted by moving here. Especially with the issues I’m facing as a single parent of 3.🫶🏽
Carrie was absolutely wonderful, got me through everything fast, very kind ,patient , helpful. You can tell she genuinely loves helping people , if you come to this location ask for Carrie she’ll make everything fast and easy!
I visited 3/18/23 Carrie was such a delight and helpful. I enjoyed my time there. Will be referring to friends and family.
Carrie is the best! She’s so helpful & friendly, always very attentive & willing to assist in any way she can. I would definitely recommend this Public Storage to anyone!!
Carrie always has a great personality and is extremely helpful
Carrie is amazing! Very professional and extremely helpful!
Amazing service from Carrie
The manager is very nice. She took the time to show me around. The facility is very clean and secure!
I would like to thank Tree for her magnificent service. She made sure I was comfortable and secure. Thanks Public Service
The receiption at cane ridge she is very nice person.she helpful and she is the best person there and she deserves a raise.if she leave I will be so sad
Very helpful staff. Property is very clean and well kept.
I love Carrie!! She’s always such a big help & very friendly!
Carrie is so helpful and willing to assist. She always greets me with a warm smile 😊
Carrie is the best! She’s so helpful & friendly, always very attentive & willing to assist in any way she can. I would definitely recommend this Public Storage to anyone!!
Carrie is amazing! She has been such a huge help with all of our needs since we got our unit in June.
Amazing customer service! Miss Carrie is so sweet & informative.
Ms Carrie is the sweetest lady ever and very outgoing. Definitely deserves a raise!!!
Caitlyn was very helpful. I definitely recommend anyone to come here for storage. Affordable and great customer service
Carrie is PHENOMENAL!!! She went above and beyond to help me! I was extremely frustrated with the move but she had great customer service!!!& I’m big on customer service and helping others. I even had an issue with my car and her & her husband helped me and my kids. The only thing I don’t like is the gate hours, I wish they were open 24 hrs as long as you have access , that would be more convenient to a lot of people! Other than that overall my experience at this location was TOP TIER‼️‼️ I definitely recommend this location. It was a lot cheaper than the other places I was looking. And I RESEARCHED!!! Definitely recommend!
Ms.Carrier is the best. She really helped me out I lot. I would tell anybody to go rent a storage from them.
Great experience Carrie was awesome great customer service very helpful🧡
Staff was very nice the service was excellent
The lady that helped us, I believe her name was Carrie, was exceptional. Customer service is great. Really helped us find the best deal.
Great customer service, charming personality. One of the best in this specific storage company!
The people who run this place are of the absolute best caliber: fair, professional, humble, and understanding. I highly recommend this location for your storage needs.
Carrie gave us wonderful service and stayed a bit past closing to help us finish up renting our unit. She’s very kind and so helpful!
If anyone wants A1 service you have to talk to Carrie she has helped me so much when ever I have any type of problems, I would totally recommend this place and her service to anyone at anytime
I like public storage Ms. Carrie was very helpful sweet nice lady, I would recommend any of my friends and family there.
Great customer service and very helpful
Jamese has absolutely great Customer service and she explains things with clarity she takes her time with us
Jamese Love her awesome customer service cool chick
Carrie was incredibly helpful!
This young lady Jamese us a sweet personality just love her awesome customer service
Jamese has the most wonderful personality I just love her great customer service
James Davis helped me get into my storage space fast & easy & was a big amount of help when I needed it the most
Horrible service. Terrible units. There are much better storage facilities out there so don't even look at this one. RENTER BEWARE that even if you were to move out on the 1st of the month they will charge you for the entire month even though they will be able to rent it to someone else effective the day after you move out. ALSO RENTER BEWARE, many if not most of the unit have a step into the unit of anywhere from 2-18+inches!!! So make sure you see your actual unit before you sign on the dotted line.
The property is very clean, and the service that I received from Ms.Jamese was outstanding!
Easy to get a unit. I would recommend.
Ms. Jamese is very kind and gave the best customer service I've seen. Service was fast, professional, and location was very convenient.