Great service, gave me a good deal, very friendly!
Their facility is great, but their pattern of rent increases is usurious. They penalize existing and loyal customers by increasing rents to drive them out. My rent went from $195 to $350. I moved out and went to a similar unit for $224. They should give long term existing customers favorable discounted rents, and incentivize them to continue to stay, rather than exploit them.
Patrick was so helpful and found me the unit I needed. I leased it in under 3 minutes on my cell phone and could not be more satisfied! Clean, newly painted and 24 hour access! Great price too!
Robin was very helpful getting us set up with both our indoor and outdoor units. We couldn't be happier with the kind and friendly customer service she provided!
Perfect service!!! Robin is the best!!
Moving to a different rental unit in the building and Robin has made the change seamless.
Thanks again.
Two years ago.
Service was perfect during unit rental. Robin was very helpful and thorough.
Robin did a Great job helping me get the right space today!!
The manager Robin has always been very helpful with a Smile, I have been a customer for several years at this location and we just switched units and it was very helpful that the 2 units were on the same floor if she can make it happen she will Thank you Robin 😀
Great service! Robin at the front office welcomed me and helped me sign up and get my unit. Really happy with the whole transaction. Very helpful
Thank you!
Very professional and made the process easy
Robin was a great help and worked with us. Place it very clean.
First and foremost… YAY Ms.Robin! I was in a hurry when I went in and she addressed all my picky needs 😬. Polite and knew exactly what she was doing and what I needed! Thank a bunch!!!!!
Just rented a spot here for my trailer. Robin was super nice. Easy to get to spot.
Super easy to get the storage unit and contract initiated. The staff was very friendly and professional. The storage unit has easy access even though it is on the second floor. There are carts available and a service elevator for convenience of moving items to your storage.
Came in to check pricing on units. Robin was incredibly helpful!
Robin was great to work with and very professional. Helped us get spots for our work trailers while we stay on the island for a week.
Patrick at Public Storage went above and beyond to provide outstanding customer service to rent my storage unit! Seamless process! His patience and outstanding personality sealed the deal!
Patrick was great! He walked me through the process step by step. Very friendly gentleman. Thank you!
Great experience!! Robin was amazing, could not be happier how she assisted us
Thank you again for taking the time out and show inglés me diferencia unit Britney
Robin was very helpful in finding the best space/size for us!
Thank you for making this so easy. Robin was such a great help in showing me what storage worked better for me. She made the whole process not as stressful as I thought it would be. Great customer service.
Robin and Patrick have been extremely helpful! My husband passed away and they helped me navigate the best situation for me and even helped me find a smaller unit saving me signifiant amount of money each month.
Robin did an outstanding job helping me upgrade our unit. Great experience.
Patrick and Robyn was great help. Very nice people who helped me get my things situated
Great location. Climate controlled unit. Robin was very helpful and accommodating when we switched units for a better price! You really receive great customer care at this location!
Robin did an outstanding job working with me. She found me another unit close to my e current unit at a good price. Jim Willard
Robins cool. 😎 discounts are fun.
Renting a storage unit at this facility was extremely easy. The folks at the front desk are always helpful and the prices are some of the most affordable on Hilton Head.
I always come back to Robin at Public Storage whenever I need storage….shes the best!!
It was my first time getting a storage room. The lady named Robin was so nice and friendly. I will be recommending this place to family and friends.
Great property and stellar customer service from Robin and Patrick. Both were very helpful while showing me the property. Thank you!
Robin and Patrick were very friendly and helpful. Always pleasant.
Robin did a great job helping me with my rate and taking care of me thanks for the help
This was my first time renting a storage unit. I couldn’t believe how easy it was. Robin was super helpful and friendly. Thanks Robin for making this experience great!!
Robin was wonderful in help me rent my car in storage. Would highly recommend
Frank
Appreciate the great service.
Great experience with Robin! She worked with us to make sure we had the right unit for our needs, provided good information about the property, the app, and was flexible with scheduling a time to meet. She was very friendly and provided excellent customer service. Facilities are well maintained, I'd definitely recommend this location.
Robin is very Robin is very helpful, and the building I'd in good condition and location
Robin was fantastic. We were trying to find a reasonably price place to store our summer toys and were getting confused by the online descriptions. Robin took the time to show us around, explain the various sizes, and ultimately helped us find the perfect fit. A+!
Genuinely great customer service and excellent coordination between all local locations.
Robin and Patrick are very nice and have provided excellent customer service !
Big thank you to facility Mgr Ms Robin Lynch n Patrick here at Mathews Dr location. Great assist in servicing a transition to a new storage locker. Thx gang, see you soon on island
One incredible person. Smart and very helpful.
Reached out for a quote on a space and was thoroughly impressed with how helpful and informative Patrick was. Very happy with the pricing for the location!
Came in to inquire about prices and sizes everyone was so helpful and easy to speak with.
Patrick is awsome and so helpful knows his store Great person and front staff Keep him employed.
excellent customer service from Robin Lynch, very helpful, very professional at her job. I will always use the public storage because of the excellent service from Robin
Patrick and Robin were very friendly and informative and made us feel like our RV will be safe parked on this property.
When I reserve the space I told them I was coming in on June 24. They started my rental on June 14. Got there today. Nobody was in the office got a call an hour later that I parked my RV in the wrong spot they were not clearly marked, but asked me to come back and move it. I don’t know why they just couldn’t put somebody else in my spot very inconvenient.
Robin was amazing she helped me solve not one but two storage problems and one of them I didn't even realize was going to be a problem thanks a ton to Robin of Hilton head public storage
Robin was very nice and very helpful. Great service, great price, highly recommend!
I visited Public Storage yesterday and was greeted by Brittney. This facility was not able to accommodate my needs, but Brittney made a phone call and found me a place that could. Thank you so much Brittney for your customer service and willingness to go the "extra mile"!
One of the most customer friendly storage facilities I have ever used. The general manager Robin was outstanding. The sign up process was incredibly convenient. The facility and grounds were incredibly well maintained. Very easy move on process.
This place is amazing, not only because has ample space and is conveniently located, but because it has an on-site Manager, Robin, who has given us OUTSTANDING service and the help she has provided us goes beyond regular expectations! Thank you SO much Robin for assisting us, even when is out of your regular working hours!
We joined the 69 Mathew’s Drive three years ago. We travel lightly from Massachusetts and needed a place to keep all the items we need for vacationing in our favorite place. This storage facility is amazing. It’s always clean, always functioning at top caliber. I also want to mention that Robin checked us into our first unit three years ago and when I went in yesterday to upgrade— she was still working. The lack of employee turnover speaks volumes! Robin is amazing as is this facility due to her management!!
Great customer service. Robin is very polite and helpful. Facility is clean and access via the app is easy.
Kathy was the best!! Thanks for all the help.
Robin was so helpful and personable. The climate controlled facility is very clean with lots of security.
Kathy and Robin are so helpful. I am so appreciative.
Robin at Public storage is incredible. I was having a hard time climbing up to my locker unit and she was so quick and accommodating to help me get a floor unit. The staff here is so helpful and friendly. I will never go anywhere else with my business. You guys are amazing! Thank you so much especially Robin!
The site manager was quite responsive, friendly, patient, and knowledgeable. She helped relieve some of the stress related to finding storage when our timing and needs were in flux.
Robin, the manager, is unquestionable an outstanding employee.
Our family has rented spaces from her over the many years we have used Public Service.
Robin has never failed to provide the highest level of courteous, professionalism, and knowledgeable service.
Public Service is very fortunate to have such a competent employee managing your storage business.
Lawrence
Kathy really helped us out!
Manager offers helpful suggestions and reminders—very customer focused.
The individual on duty is always willing to help customers with information and searching for units to accommodate their storage needs.
Robin is amazing! Great experience!
Muy bien. Catalina muy bueno!
I also changed from a larger to smaller unit. Robin made the transition a breeze! Excellent customer service and very clean facility.
Our experience with the manager Robin and her associate was great. Very straightforward and easy.
Kathy and Robin are great!
Congratulations to Public Storage on Hilton Head for having AWESOMELY AWRSOME employees. Brittany Ford and Robin yaLynch are professional and pleasant. They make it easy to rent and organize my St storage space. Friendly
Went by to inquire about storage for my stuff. She was knowledgeable and kind. Really appreciate her help with everything. If I need storage I will be coming back to do business with her.
Robin was fantastic in every category. She was very helpful and knowledable. She goes above and beyond her duties.
Both Robin and Shana took such good care of us. Great customer service and recommended the unit that served our needs best!
Robin always doing a great job 👍🏾
Wonderful place to store your belongings. Wonderful staff!! I have had several units there over the past 7yrs!! Today I came in for another one & it was a only a few minutes before closing time. Robin was fantastic as always!! She showed me the unit that was available & helped me through the application process. She stayed after closing time to help me!! If your questioning where to get a storage unit this is the place!! Thanks Robin.
Robin helped me find the “perfect fit” storage unit I needed super last minute! Thank you so much Robin for your care, kindness, and professionalism.
Amazing customer service from Brittany and Robin
Kathy was very helpful and we got a great deal
kathy helped us out and my fiancé and i are happy
Kathy and Robin were wonderful! I came into their facility after 'getting lost' and was immediatly helped. Memory issues. I have had 6 storage units over the years with Public Storage and feel like i always can count on them for anything, no matter what! Thanks for the lemonade, too!
There all ways good people working there
Robin and Kathy were so supportive on our check in. This is our second time to rent and will definitely come back to rent again next year.
Just had the opportunity of doing business with Robin (the manager). The transition from one sight to this one seemed like a walk in the park. She was so easy to explain circumstances and concerns and had ALL the right answers. The facility itself is very well maintained and very clean. Thank you Robin. We look forward to doing business with you for as long as we need to. You're our go to and recommendation.
Robin and Kathy are most helpful
gratis customer Britney thanks for all your help
kathy is the very very best. she made it sooo easy & i am forever loyal.
Out of the garage and into the space!
Just traded up to a bigger unit!
Wonderful staff and great service. My boyfriend and i would give them 10 stars if possible!
I have been extremely impressed with the cleanliness, service and safety of Public Storage. Robin and Kathy are both responsive and customer focused. When we need storage, we will definitely come back here. Thanks for your help
Wonderful customer service Brittany
Robin was very friendly and helpful
Robin was super nice and helpful. I had to get some information for my boat and then we were able to get everything done. I would definitely recommend them.
Facility was very nice and clean. Kathy & Robin went out of their way to get me the size storage unit I needed. They were also very helpful and making sure I had all the paperwork needed to use for my insurance claim. I highly recommend this location due to the great customer service I received from both Kathy & Robin.