Public Storage Self-Storage Units at 401 Hampton St, Columbia, SC

Tangie was great! She was friendly, knew the business and was extremely helpful in explaining our options. We felt very comfortable in our decision to store our things there because of her and the cleanliness of the facility.

Great experience!

Tangiewas awesome

Denise was wonderful! we ran into a problem with our unit and she was so pleasant and helpful!

The lady tangie is very professional and very nice . The place very clean. I would not go anywhere else

Sam was helpful and nice. Very clean and the staff is so helpful!

The best storage facility with the very, very, best customer service! Tangie was excellent and awesome to work with! 5 stars!!!

I called and had about twenty questions but the lady Tina was so polite and very understanding. She really is a great person to speak to for all of your questions. Thank you Ms. Tina!!!

I called and got some information on the units and a woman name Tina answered and she was so nice and professional she answered everything I needed to know.

My sister and I share a storage unit. Starr was very helpful and willing to assist us with our needs. Thanks a bunch, excellent customer service goes a long way!!

Mrs Tangie is amazing.

Tangie was quick and helpful

tangie was able to address all my questions. real sweet person and very professional. thank you so much

I typically don’t leave reviews, but I must commend Ms. Tangie for her outstanding service. From the moment I first rented my unit, she went above and beyond to ensure my storage needs were not only met but exceeded. She remembers my name and always speaks when I visit my unit. It’s rare these days to find someone personable. It makes the day a little brighter.

Great experience today checking on storage units. Tangie provided stellar customer service and was very efficient. Highly recommend Public Storage.

The ladies on Hampton Street had a exceptional service we recommend to come store here

We had a seamless time moving into our unit. Tangie was helpful with changing sizes to accommodate our load and with the app. Very kind and helpful and keeps the place super clean! Thanks Tangie:)

Tangie is a great manager.. She is extremely good at her job.. Any storage needs please contact her.. Beautiful, clean property

I take care of some maintenance at this location and property manager Tangie is one of the best managers I have worked with....She is a true asset to your company.. anyone need help at this location, please contact Tangie

Tangie made picking out the right storage unit for my needs so easy! She was knowledgeable and made everything easy to understand. She made the process quick and stress free.

We have one of the best person public storage in Hampton.I think you're being a friend.Thank you for her character.As she's a good human being love her so much..Tangie is awesome

First day

Katie helped us with our storage needs. She was very knowledgeable and provided us with a quick set up. She went above and beyond!

Katie was excellent and very patient and knowledgeable. Appreciated her ensuring the account was setup correctly and with appropriate others authorized users.

Tangie is very knowledgeable and social individual. She helped me pick out the right unit for my needs at a great price. Would recommend 100%. Thank you!!

Very prompt and professional service. My lock got stuck and Katie helped out immediately.

Kristen was very good, well matter.

Katie was very knowledgeable and she provided swift and accurate service.

Tangie is the absolute best! She is very professional, helpful and sweet! Its an absolute pleasure to deal with her and we love renting from her.

Manager was very helpful!

Great place for storage. Tina was very friendly and provided us excellent service! Thank you again Tina!

When it comes to storage unit facilities in Columbia, SC, there’s one I continue to rely on. Always clean, well maintained, well lit, secure and most of all well staffed by professional, courteous and friendly management. Be sure to ask for Tangie…she’ll get you squared away, just like she did for me today. Thanks, Tangie!

Tina was awesome and so helpful! She really made our experience great and everything went very smoothly!

Tina was so helpful at getting me set up on my storage unit! Definitely ask for her if you have any questions about anything! She is so sweet!

I have a unit in Columbia, SC on Hampton St. I called Sunday afternoon with a billing question. Shannon called me back 15 minutes later and graciously fixed the billing problem. Great customer service. She explained everything to me. ❤️

Tangie has made this entire storage process a positive experience. She is an excellent property manager. Thank you.

Tangie made my experience an absolute treat. She was so pleasant and helpful during the move-in and move-out. If I had any questions I could call and she would get back to me immediately. Excellent property manager and I would highly recommend this space to anyone looking for storage in Columbia.

Shannon was incredibly helpful and the rental process was very easy!!!

Very secure place!

Great service

Tangie was most helpful in helping us secure the accurate size storage unit for our needs.

Tangie was very helpful with getting us set up with a storage unit. I had initially reserved one online and did not realize I reserved a 5x5 locker (instead of a regular 5x5 unit). She assisted with everything I needed and even showed me an actual next size up so I would know if that would work for me. I brought my own lock and she refunded me for the lock fee and helped take my account off of auto pay since I would not need the storage for more than a couple of weeks. She was very friendly and helpful and getting this all taken care of for me. The facility itself (along with the storage units) is very clean. Go see Tangie!

I came in to rent a storage room and Ms. Tangie was really sweet and the customer service was great.

Katie was Very Helpful in Every Dynamic. She informed Me of All options available including the insurance package. Ms. Katie is a Very Impressionable Young Lady. She is What I personally would like ALL visits to Publics Storage to be. Approachable, Comprehensible, Knowledgeable, and Experience in Customer Relations. Knowing that We also share a Grandparent Vibe solidified the deal for Me.. Congratulations to Public Storage for getting it Right with this Employee. May she forever be Appreciated.

I have been with public storage for a while now. And the property is very clean and Beth Martin that works at the Hampton location is very polite and very nice to do all of ur storage business.

This was my first experience with a storage facility and CubeSmart made everything so easy. Easy sign up, extremely clean and accessible storage units, and great customer service! I only stored my belongings for a few weeks, so aside from the set up and insurance fees, I didn’t have to pay anything! I’d recommend CubeSmart to anyone with storage needs and will certainly use them again if necessary.

Tangie was so sweet and caring. She was also very helpful with my moving and payment. I love her service thanks again ..

Tangie was so helpful with all my questions and making sure I got everything I needed for my storage space.

Beth was very helpful........

My experience with Tangie was awesome. She understood what I wanted and helped me make a decision. Her customer service is outstanding. Her property will always be my first choice.

Tangie is a sweet person. She is always willing and able to help. I love her customer service. Thank you

Quick and friendly service!

I'd like to share my experience with Tangie, who spent a lot of time today helping me through the reservation process when I was having trouble managing my account. She was professional, knowledgeable and very patient. A good experience. Thank you, Tangie!

Tangie was so helpful with my move from one unit to a smaller one. She was very understanding of my concerns trying to get moved out as to not incur extra charges. Thanks for a smooth transition!!

Tangie was a very informative, kind, patient Property Manager.. She has made my experience here very very easy and uncomplicated.. If in future I need Public Storage I will definitely be coming back to this location with Tangie... She is awesome!!!!!!

I don’t ever leave reviews but I had the best experience here! Tangie was so sweet and helpful! We moved here from out of state and needed to store our belongings that wouldn’t fit in our apartment. This is also the cleanest storage I have ever seen! I would rather live here than in our apartment 🤣

Tangi is by far the best Public Storage associate I have encountered. She is so helpful and definitely works hard for her customers. Thank you!

Still a faithful customer. Love the property manager Ms Tangie! She is amazing has a amazing spirit and is always so helpful no matter how small the issue. Definitely recommend!

These very nice folks put up with me losing the keys, two storage units, myriad changes, and long distance interactions. So nice. So helpful. Thank you, @ public storage.

Went to Hampton st location with my wife and was really satisfied with my visit. Tangie answered all questions and knows her job. Will be back again

Tangie at 401 Hampton Street is amazing. She is friendly and was very helpful. She explain everything I need to know. She is the best

Great clean facility. Lovely customer service!

I had amazing service from Janie. She made my renting process as smooth as it could go.

Went to get a storage today & Ms. Tangie was very nice, helpful & respectful. The storage was very clean.

I came in to check prices and I was met with a smile and warm greeting from Tangie. To be moving and entrusting your property with a company with workers like her is great to know! Keep her around Public Storage! Thank You again Tangie for everything. My transition will be smooth

Jason was very helpful with my storage.

Tangie was so amazing and helpful! I’ve rented at other storage facilities before, but this has the nicest staff and facility by far. I highly recommend you talk to Tangie about renting storage space before you talk to anyone else.

Quick fast reliable service

Unit on uppermost floor, all the way in the back 𝙜𝙤𝙚𝙨 𝙩𝙤 $86 𝙣𝙚𝙭𝙩 𝙢𝙤𝙣𝙩𝙝, 𝙢𝙤𝙧𝙚 𝙩𝙝𝙖𝙣 𝙙𝙤𝙪𝙗𝙡𝙚 𝙩𝙝𝙚 𝙘𝙪𝙧𝙧𝙚𝙣𝙩 𝙧𝙖𝙩𝙚. Renting just under 6 months, storing extra bikes. Not comfortable keeping anything that would be affected by mold, mildew, or bugs. There's a moldy look and odor to the place (carpeting has lots of stains, musty odor throughout the building and there were small dead roaches in the unit at move in. So don't store anything that isn't metal and that might be infested.) At one point there were massive piles of trash (broken glass, furniture, pots, clothing, toys) from other units left in the halls, the entry way, and left on the hand trucks for over a week. This was difficult to move around and likely hazardous. Sometimes people move their contents out into the hall to sort, and it can be a lot. They might leave things in the front entryway overnight or blocking the entire hallway. I was working on a bike when someone climbed up and looked at me from outside an adjacent unit. Idk if they were bored or scouting contents. 𝙋𝙚𝙤𝙥𝙡𝙚 𝙤𝙣 𝙨𝙞𝙩𝙚 𝙖𝙧𝙚 𝙝𝙚𝙡𝙥𝙛𝙪𝙡 but this is a high traffic location. Parking is not the most convenient, with just a few spots in front, and only two elevators separated by parking lots for the whole facility. If you get a decent rate just plan to move out once they jack their rates. Over double would be unacceptable without the inconvenience and dinge. (Pics taken a week apart.)

Awesome place, Great customer service, especially the manager Brandy, the place is always clean!!

Brandy is amazing, juggling so many task at once and making certain that each guest has her full attention. She is certainly an asset to the team at Public Storage, might I suggest a clone or three?!

Lovely ladies who work here always willing to help when ever you need help. Outstanding customer service.

Great customer service

Great staff and very clean property!! Love Brandy, she's always so helpful.

It's hard to fully express my full appreciation for the services of this Columbia office, in particular Brandy, whose helpfulness never quit. In a nutshell, she walked a very computer-confused client through the process of understanding the system of reserving and paying while maintaining complete good will and patience. This saga occurred over a period of several days, the end result being a very satisfied customer. I cannot not overstate my relief and satisfaction. This is a very glowing report, but it is not overstated. Susan

Brandy was very helpful. Clean place. Highly recommend.

Tangie was very professional and helpful I advise everyone who needs a storage looking for a safe clean professional customer service at its best book at hampton public storage and let Tangie assist you

This storage facility is nice, clean, and convenient to downtown. Thanks to Ms. Tangie for being so professional and helpful during my rental.

My monthly rent has gone up $50 in two years. Pretty ridiculous

We purchased a unit while this was still 'Extra Space Storage' in an attempt to get away from Public Storage, as they were constantly hiking their rates. Well, guess what. Without notice, our unit went from $76 in December 2021, to $98 in January, and again will be $98 in February. This company is ruthless and doesn't even follow its contracted agreement for a 30-day notice of any price changes. Don't bother reporting them to BBB as they have a 1-star rating with nearly 2000 reports. They don't care. Since the take-over from Extra Space Storage, they've replaced their all-metal, very sturdy push-carts, with less-than-grocery-cart-grade plastic bumper cars. There's visible trash on any given floor, and whatever 'HVAC' setting they want ... such as "airflow" is what they'll give you. In the summer, it blows hot air, in the winter, cold. They're buying up all the competition, and charging whatever they want. I'm all about capitalism, but this is seriously bordering on a monopolistic takeover. Heed my warning fellow storage warriors.