Ashley was very helpful in getting the our paperwork updated for our account. She's very kind and knowledgeable
Eric was great and got me a good deal. Great hospitality and was the best storage unit I called.
I came in to inquire about a storage unit and Ashley was the upmost help. I’m very satisfied with her services.
I attempted to get into my unit a couple days after our huge snowstorm not knowing the place wasn’t totally plowed yet. So I was crazy enough to go in anyway and found myself stuck in a pile of snow! Ashley and some men there were kind enough to help push my car out! Thank you
Ashley was awesome taking care of the situation! She is very friendly and easy to talk to. I appreciate the time she took to make me feel better about my property being in your storage facility! I just want to add I was about to leave your storage facility because the hours changed from 24/7 to closing at 6 and then now it was recently changed to close at 9 which is better and appreciated.
Ashley was very pleasant and accommodating. Went out of the way to see if she could help me. Told her no. She covered everything. A very comfortable person to talk to and do business with. 👍
GREAT Customer service! Thanks guys!
Great customer service. Ashley was super. Great place to do business with
Eric was very helpful today. And Ashley is wonderful okay
I inquired about a storage unit at Public storage. Ashley is the person that I spoke with. Ashley has excellent customer service skills, is very knowledgeable, and very helpful when it came to answering all my questions. Thank you Ashley!!!
Thanks Ashley i was pissed when i came in and left with a smile
I highly recommend that Ashley Biteman get a raise because she is very professional and cares about her customers and their needs and very friendly Thank you Ashley Biteman
Ashley helped me with an issue getting locked out, they went above and beyond and I greatly appreciate it!! Thank you so much!
First off, I don't usually review things but I just have to today, PUBLIC STORAGE YOU NEED TO THANK YOUR STARS THAT YOU HAVE ASHLEY! She's probably the only reason you still have customers here, your units are old and barely open, you came in and raised all the rates and charge the insurance and auction people without their knowledge. Not only did Ashley go out of her way to help my mother but while I was in the office she dealt with 3 more angry customers all with a smile on her face, she is kind and empathetic and patient and probably worth way more than she gets from your greedy company. My mother will be moving soon as I'm sure most of your customers will, Thank you Ashley, Best of luck, you are welcome to come work for me or probably anybody else who came in that office.
Ashley was a big help and very welcoming.
We have storage at this location for years and this our first visit to the office and she was great. Thank you Ashley.
Ashley, was great to work with and very helpful. Thank you.
Ashley Biteman has been my manger for some time now. She has been very professional and goes out of way to help. Would recommend highly! Thank you Ashley...you're the best!!!
I had a great experience with Ashley. She is a wonderful manager.
Best service ! Thanks ashley
New management was sketchy in the beginning. Ashley is awesome with a great attitude. There couldnt be a better person in the office.
Ashley was extremely helpful and went above and beyond to help us.
Came Thursday & seen Ashley about a 5x5 - clean property for being older - considering a bigger unit just because Ashley was that great !!
No dumpster for customer use. Otherwise nice storage units and staff is very friendly and helpful.
Rachel is the best lovely smile and very helpful highly recommended this storage facility
Public storage just took over old mgmt. was never there! Since Public storage there has always been Mgmt. on duty even on weekends !! Before there was hardly ever anyone in office!!
Click bait ads with offers such as first month $1 and 40% off for month of July - don’t know until you go to complete registration that it isn’t true. Different location calls to confirm reservation- you discuss - they offer to cancel reservation and encouraged you to try again later. Next day another person calls about reservation… you explain you canceled it yesterday and mentioned the discount - lady was rude about “I don’t know where you saw that our location has no specials right now” YOUR AD… YOUR WEBSITE. Disappointed. Do better.
I miss Beth. She was fired and was done wrong. She gave her 100% all throughout the week day and night at 4am all the way though. She kept the homeless out and had a smile every time someone came in. Now that it's been switched to public storage there is no longer a happy face and the temporary management is rude. Their prices are high and not worth it.
This is no longer ran by Miamisburg Stor-All and you can unfortunately tell. Public storage says that they are just managing it but if that is so they are poorly running it. Beth was an EXTREMELY TIDDY EXCELLENT PERSON who ran that facility perfectly and then instead of keeping her on staff they fired her. The place has gone downhill within this month. I am sure there will be lawsuits since they didn't inform anyone ahead of time and a lot of people as have observed have complaints about already paying rent automatic withdrawal only to have to repay it. They're also tacking in extra fees, higher monthly payments now and really expensive late charges. There is debris allover and what I can tell people are moving out.
Extraordinary customer service
I was there on business.Seems like a good place to store you're extras