Ashley was awesome! Thanks Ashley !
Ashley is very respectful my family member has a storage unit where she works and she’s told me that she loves how sweet and polite Ashley is! And she would recommend friends and family at public storage where Ashley works at
Ariana was very professional and nice.
Thank you for the great service!!!!
I would definitely recommend her
Ariana was very detailed and helpful with my move in. Like the app features as well
Thank you, Max was great!
Ashley was absolutely awesome !!!!!!
Location is convenient. Property is clean. Ashley went out of her way and assisted us in so many ways. She is extremely knowledgeable and deserves a raise.
Most amazing staff u can ask for.
Ariana was extremely helpful! The customer service here is amazing. She helped me with my move-in instructions and even explained to me some ways that we could save money. I would 100% recommend!!
Best location around!! Always clean inside and out. Staff are very personable. They make you feel like family. Courteous, knowledgeable and professional. Property manager/Ashley does what she can to accomadate your needs.
The receptionist help is outstanding, and it’s very welcoming. It almost feels like it’s family-ran by the actual customer service. They answer the phone, can answer all necessary questions, and this isn’t even a fake review. I don’t even do these, but actually sat in my car and wrote this one.
Ashley and Antoinette were very friendly and helpful
Ariane is awesome definitely went great
Phenomenal customer service in the office! Antoinette & Ashley are thee BEST!!
Good people friendly nice take time to talk to you about what's going on with your storage unit
Wonderful service quick and efficient!
I walked into public storage out the blue last week and spoke with Ms Ann and Ashley. They were so friendly and eager to help. They explained the while process thoroughly and even walked me around the premises. Great customer service all around. Thanks ladies
Antoinette gave excellent customer service and assited me with my lock and she informative.
Your little lady at the front was very nice customer service is okay
Very nice facility, super secure. Helpful folks in the office.
Antoinette and Ashley were so amazing. Very polite and helpful. I appreciate the service
Amazing facility Ashley and Antoinette were very helpful and answered all of the questions. Definitely will recommit everyone i know
Antoinette and Ashley were wonderful very professional and helpful
Antoinette has been a wonderful help. Customer service was excellent. Definitely would recommend 🤩
Great places people are super helpful and on point with service definitely recommend
Rented a unit at this location. Love how it's secure. The atmosphere with Ashley and Antoinette is amazing. They both are very professional, helpful and very knowledgeable. They go over and beyond what another employee would do. They make you feel important and like family
This a third time I am storing there and I have no complaints
My experience with Public Storage located on Miles Rd. was very pleasant! I was more than pleased with the staff and their willingness to help (especially Ms. Antoinette)!!! I would definitely recommend you storing your personal belongings here. They make sure everyday that your unit is safe! Thanks again Public Storage.
Antoinette was great! She is very professional and has great customer service! Come see her for your storage needs!
Absolutely superb customer service from Antoinette thank you so much
The ladies working were excellent
The ladies are are the best here
Antoinette was great to work with. She made my transfer from smaller unit to larger easy as pie
Mrs. Antoinette...Made Me Smile & Answered All My Questions With Grace. Her Hospitality Was Outstanding😊‼️
I had a wonderful experience with Marie Antoinette. She was a great help 🙏🏾
Professional and friendly staff. Reasonable prices for storage units and moving supplies.
Ashley and Annette are so helpful. No hassle with getting my storage and boxes in a timely manner. The customer service is A1
Antwonnette was amazing .. great customer service
Antoinette was so lovely and helpful to work with. Made the whole process easy.
I just want to say I had a wonderful wonderful experience at public storage Ms Antoinette who takes care of the property and the storage units was pleasant efficient personable she was patient she's an asset to the company I would pick public storage at 22800 miles from my storage needs thank you
Amazing friendly customer service from Miss Antoinette.
Great service from Antoinette👍🏾
Ms. Antoinette was great! She got me in and out.
I give Antoinette at five star because her customer service was excellent. she was very helpful when I asked questions and she was very polite.
The Ladies at Public Storage are polite awesome thoughtful clerks very friendly helpful Thank you for everything you all do to help your customers Public Storage
Antoinette had a wonderful attitude and explained everything clearly
Antoinette was very helpful and very respectful. She deserves more then a 5 star.
Nice work ethic and polite. Reassurance of security. Thx so far Public Storage and Antoinette.
Anetoinette was very professional! She took home out to assist me in my payment! She was very patient with me and made sure my items wasn’t delayed any further and protected my items and made me feel very secured with the company and professional today! I’m very grateful and will refer this company to more friends and family!
Antoinette and Ashley are great, very professional
I was amazed by excellent service, thanks Antoinette!!!
Antoinette help me out today and she was so nice and fast I was in and out!!!
ANTOINETTE was a very efficient individual and friendly it was a pleasure doing business with 10 stars would be best for her service
All of the workers were extremely nice and the area was very clean, Antoinette made the vacating process very fast and easy
Ms. Antoinette was sweet and very pleasant from the moment I walked in. She help me find the unit affordable for me and the prices are so fair. I appreciate the generosity that was shown to me today in the very short time I had to get things done for myself. Thank you so much!!
Highly recommend this location ! Conveniently located off the highway , super easy to find. Staff is exceptionally nice and outgoing, both ladies make you feel like family. Your company is lucky to have them. Hang on tight to them!!! A special kudos to Ashley, she has been so pleasant and helpful. She helped my aunt with her rental each step of the way and was so very patient. The property is very clean and well lit at night
Great location Ashley and Pam are great
Antoinette was very helpful and professional
Kat was very helpful and nice.
Miss Ashley is the best, she is extremely patient and was very helpful.
A very nice place to store items. Clean, easy access. Staff is very helpful with getting you started and continued help as needed. I called with a question today but did not leave a message. Antoinnette saw I had called while she was with a customer and called me back immediately when she became available. She took care of all my questions. She’s amazing. I would recommend renting space here to anyone needing a locker 👍
Clean and nice environment I highly recommend this facility. The staff are very helpful and friendly.
Clean and quiet facility. The property manager Ashley was beyond amazing. She really went above and beyond. She’s very knowledgeable, polite, and has excellent customer service. Thank you for making my first unit purchase smooth and pain free. She deserves a raise.
Antoinette And Ashly Has Been So Phenomenal To Me The Both Of Them Made Me Feel Like Family I Love Both Of Them So Much They Both Deserve Promotions,, Superb Customer Service,, Courteous Polite,, And Caring Phenomenal Job Ladies Keep Being Outstanding,,!!!!💯💯💯💪🏼💪🏼🥂👌
Ashley and antwanet…don’t Know if I’m spelling tht rt at Bedford heights are the most helpful,kind,and caring workers I have ever met I definitely recommend the public storage unit on miles in Bedford
MS .Antoinette was very pleasant to talk to and knowledgeable in the business at hand. Very Courteous and respectful.
Antoinette is awesome! Couldn’t be happier!
antionette did an excellent job keep her her personality was awesome 🤩
Ashley & Antoinette are the best !
Thanks for Antoinette and Ashley!!
My experience has been great!!
Highly professional, very safe, clean, hardworking, pleasant. This team deserves raises, you are fortunate to have them!
I store in this place from July to Dec 2022.
Everything place in that storage unit was wet and covered in mold. I lost tax forms, books, computers etc. Everything in that storage unit was ruined.
I opened storage breathable bags today that have been in my home.. completely full of mold from that location... I didn't expect for those bags to be damaged.
Just take your stuff to the dump. I brought all my stuff across the US from Vegas just to throw it all away.
I told the manager why I was leaving (They want a notice like it is an apartment) she said she would take care of it. In January I got a late bill.
Corporate and I had a conversation that ended in me mentioning legal action
Antoinette is so kind and patient I really appreciate the help she gave me! I would give her more stars if I can.
Clean property and super friendly staff. Ashley was incredibly helpful and super knowledgeable. She even helped me install the app on my phone. She is a wonderful woman and goes out of her way for her customers. It is hard finding employees, so hold on tight to her. 10 stars!!! I will recommend to my family and friends.
Great Staff friendly and easy to work with… made the process seamless!!
Way better than Uhaul!!!!!
Antoinette at the Bedford location was very helpful and polite and even gave me some tips about how to organize my stuff. It was very easy too- love using my phone to access my storage.
Getting the unit was very easy the process was fine. The seal on the bottom of my unit was dissolved. I didn't know to look for this and didn't look for it when I moved in. The big snow storm we had blue snow all up underneath the door. Some kind of animals had gotten in under the. I called to discuss it. Gave me a partial refund on the month and told me they would fix it. It's now been over a month and another snow storm and still has not been fixed. I am in the process of calling their resolution center. Will not rent from this company again.
ashley was awesome and very sweet and a very good help
I didn't plan on moving to this particular storage place today but God has a plan for my life that I wasn't aware of a meeting Antoinette from the face of the public storage I was told Harley convinced that this was a very safe and clean and a place I needed to store my stuff however long I have to store and she was very professional very very upfront with all the information on pricing and terms and conditions and I feel very good about being able to put my stuff here koodles to Antoinette
Antoinette was great at helping with the whole process and answered all of my questions she was very helpful and professional.
Antoinette was very polite and patient with me I really appreciate the help she gave me made me feel right at home thanks
Awesome people and very good spot
I rented 2 units from them and the move in, access and move out was ultra easy. Will use them again in future
Wow, Ashley is amazing! So kind, professional and helpful. Happy with the property and the choices of storage sizes. Seems like a quiet property.
Antoinette at Bedford Heights store did an amazing job!
Thank you so much Ashley and Antoinette , the service is phenomenal!!!
Advertised Special was only valid for dates in August 2022. IT'S NOVEMBER!! Click bait.
Ashley at Bedford, OH public storage was very kind & helpful with finding me the perfect unit for my household goods. Bless her.
Miss Ashley was so awesome and professional and I love it.
Great service, best storage ever!
Ms . Dawn was very nice in took very good care of me everything was clean nice customer service
Everyone here has great customer service. Very clean storage units. And the staff Dawn and the upper management Max are very nice and respectful and has excellent customer service and is very helpful in any problems or situation you have. I would recommend this storage to anyone to use.
Very pleasant and prompt help from Dawn when getting my storage units.
I called down to request information at this location and Dawn answered the phone and was an absolute pleasure. She was very patient and answered all of my questions. I stopped in later in the day and she was still there and waiting with a positive attitude and eager to help.
Dawn absolutely went above and beyond by waiting while I ran to get some necessary information to successfully rent storage space. It was 10 minutes prior to closing. I kept her later than normal yet with a smile she said “I’ll wait for you to come back.” And she did so thank you Dawn. Public Storage is fortunate to have you.
Dawn is an amazing addition to your team with exceptional customer service! She was kind, patient, and very helpful! She was able to answer all my questions thoroughly and made my experience here efficient, super easy, and simple! Give her a raise!!
The manager was very informative patient and polite with me and very efficient with service
Very beautiful person don’t mine helping
Always helps me when my lock is frozen.....love them
Okay place to store things at good rates
Fast friendly service. Reasonable prices.
Dawn was very pleasant and helpful even shoveled the entrance herself after the plow company didn’t do it I thankful for her help
I have had a storage for 2 years and every time I call I’m lucky enough to speak with The manager Dawn. She is the up most professional and I can tell she loves what she does ! She is great and I appreciate all her assistance!