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Address

1677 Penfield Rd
Rochester, NY 14625

Phone

585-877-9262

585-877-9262

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

585-877-9262

585-877-9262

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 52/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 52 /mo $ 70
    Online only price
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 53/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 53 /mo $ 70
    Online only price
    + one-time $29 admin fee
    2 units left!
    Limited availability

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 175/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 175 /mo $ 234
    Online only price
    + one-time $29 admin fee
    2 units left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 179/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 179 /mo $ 238
    Online only price
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x25'
    Online only price
    $ 213/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 213 /mo $ 283
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

East Rochester Storage Units Near I-490

Storage units in east Rochester are available at a convenient location near I-490. We're available year-round to help you get organized, no matter how big or small your project is.

Small Rochester Storage Units

Members at the Country Club of Rochester and Oak Hill Country Club can enjoy more space by storing golf gear in a handy 5x5 storage unit. When you store here, you can tee off in minutes!
With both St. John Fisher University and Nazareth University nearby, this is a prime area for students in need of space. Use a 5x10 storage unit to keep bikes, sports gear, school supplies, and small appliances out of the way in the dorm or apartment.

Medium Rochester Storage Units

Preparing for a new addition to the family? A 10x10 storage unit can give you the extra room you need by giving you the space to clear out an old desk, sofa, or bookcase.

Large Rochester Storage Units

For the largest storage needs, a 10x20 storage unit can fit up to five rooms of stuff. These large storage units are also great for temporary storage during a move or renovation. They're even great for local businesses!

Climate Controlled Rochester Storage Units

With indoor climate controlled storage units and outdoor storage units with drive-up access, there's something for everyone here.
Nearby you'll find plenty of sites to enjoy, like the Irondequoit Bay, which feeds into the majestic Lake Ontario. Take the kids to visit the Rochester Museum & Science Center, or the Strong National Museum of Play.
You can also brush up on your history with a trip to the Susan B. Anthony Museum & House, and cheer on the Rochester Red Wings in a home game.
With our eRental program, booking a contactless move-in has never been easier. Book your perfect storage solution today and see how easy getting organized can be!
We also have plenty of storage units available at our nearby East Ave and Lee Road locations.
At this Rochester Public Storage you'll find:
  • 5x5 storage units
  • 5x10 storage units
  • 5x15 storage units
  • 10x10 storage units
  • 10x15 storage unit
  • 10x20 storage units
  • 10x25 storage units
  • 10x30 storage units
  • Indoor Storage
  • Climate Controlled Storage
  • Electronic keypad entry
  • Online Payments

    Directions

    Directions from the North:
    Take NY-590 S to Brighton. Take exit 22 from I-490 E. Keep straight to stay on Penfield Rd. Take a right, then two lefts, and Public Storage will be on your right. Our address is 1677 Penfield Rd.
    Directions from the South:
    Follow I-490 W to NY-441 EvLinden Ave in Brighton. Take exit 23 for NY-441/ Linden Ave toward Penfield. Keep straight to stay on Penfield Rd. Take a right, then two lefts, and Public Storage will be on your right. Our address is 1677 Penfield Rd.
    Directions from the East:
    Take NY-441 W/Penfield Rd. Turn left at the 1st cross street onto NY-441 W/ Penfield Rd. Take a right, then two lefts, and Public Storage will be on your right. Our address is 1677 Penfield Rd.
    Directions from the West:
    Take exit 22 from I-490 E. Keep left at the fork and merge onto Penfield Rd. Take a right, then two lefts, and Public Storage will be on your right. Our address is 1677 Penfield Rd.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 106)

October 22, 2024
Google Public Storage Sam Crabb
October 17, 2024
Google Public Storage Dohrohn R
It serves its purpose really well and Eriana is a great manager very knowledgeable definitely recommend
October 17, 2024
Google Public Storage Rís Pennica
I wish there was a manager like Eri at every single location. She is sensational. Without a doubt, the most respectful and professional manager I've encountered. I'd give ten 🌟 if I could.
August 28, 2024
Google Public Storage Reimundo Pena Mora
Muy buen lugar
August 26, 2024
Google Public Storage Tastyn C.
Eri was fantastic ! Location was clean and accessible while she showed me the units I was interested in to make sure I got a size that worked for my needs.
August 7, 2024
Google Public Storage Sergey Biletskiy
Great storage space. Amanda is the best worker there
August 1, 2024
Google Public Storage Steven b
Quick and easy check in, simple online portal that was easy to navigate. All my question where answed from the staff on duty.
August 1, 2024
Google Public Storage Aw Eys
June 7, 2024
Google Public Storage Julia Caitlin Miller
Great and friendly service. Wonderful storage! Thank you!
May 24, 2024
Google Public Storage JonPaul Bonsignore
Great service. Easy to work with.
May 22, 2024
Google Public Storage Keska Crane
Had to rent a storage unit fast and Ambrosia the employee there helped me out so much and was able to accommodate all my needs!!..I recommend public storage! Thanks again Ambrosia!
April 18, 2024
Google Public Storage Mec
Nothing but great things to say about Public Storage; especially Eriana, their manager. She was very intuitive and patient with my needs. I would recommend ALL of my friends in the area to this establishment!
April 18, 2024
Google Public Storage Princess Swank
March 14, 2024
Google Public Storage LINDA SEBRING
CUDTOMER SERVICE WAS AWESOME BY ERI!!!!
March 11, 2024
Google Public Storage Tricia Jones
Very nice eri
March 6, 2024
Google Public Storage Bill Murphy
It was a lot better under life storage. They are now more expensive, have pretty limited hours, and I personally detest entering in my code just to leave (it used to be an automatic gate on the way out). The climate controlled interior is barely better than outside in the winter. My hands went numb in the building late December. There are only two parking spots at the storage building, so it fills up quickly if you have bad timing. The facility itself is well kempt. The garage doors work well and the elevator is very good.
February 20, 2024
Google Public Storage Jose Marcano
Great service from sheldon
January 12, 2024
Google Public Storage Heather Mccabe
I must say that I have been renting for about 5-6 yrs now from this specific location and have had, 1st a private owner with Penfield Storage, 2nd a corporate owner with Life Storage and now currently I'm renting storage space with another corporate owner Public Storage. I "(personally)" so far haven't had any issues yet in all my years and owner/business corporation/franchise changes. By far though, I honestly must say that one of my all time favorite managers I've had the pleasure of dealing with in all my years of renting was with Ariana who is the current manager of Public Storage. From day 1 she has been very attentive and kind. She has answered all of my many questions and has always been available when I needed her "(inside business hours of course)" She made my moving transitions fast, simple, easy and honestly, quick and enjoyable. She is a literal absolute delight and a complete 100% asset to the Puiblic Storage company as a whole. Truthfully she's the main reason that I needn't look elsewhere for storage space. Thanks to Ariana and her sweet and kind nature as well as absolutely mind blowing customer service qualities and abilities I will 100% recommend this specific storage facility to anyone in need or searching to store there precious and personal belongings. I'm unsure of how all Public Storage locations are but from "(my own)" personal experience, I can 100% say without a doubt that this Penfield, NY Public Storage Facility is a literal dream! As long as you have a wonderfully attentive and supportive manager/employee like Ariana then you are in great hands. Honestly, I know ive seen previous reviews or issues as far as late fees go but... truthfully "(in my opinion)" there pretty fair with the time frame that the late fee is tacked on "(by the 5th-6th of every month)" and it's really not that big of a charge compared to other storage companies I've used or seen previous friends, family, etc. Use. (Actual Late fee monthly 1 time charge is $38 not huge in comparison). I could go on and on in regards to how wonderful of an experience I've had with the Penfield, NY Public Storage but I'll leave it at this... You cannot go wrong with this location "(In my opinion)". Also, I would highly recommend this place. Thank you Public Storage for making my experience "(so far)" with you. A enjoyable one and again... Thank you so much to Ariana for being so accommodating and sweet to me. You have a customer for life. Whenever I have storage needs I will be renting space with you all. Thank you again for everything you do. Sincerely Heather M. A forever customer❤️ "(P.S. That is my 3yr old nephew "Helping" me move into my new unit & for the pricing the units have ample space and nice high ceilings for stacking items/boxes, etc. Also, a huge plus is that there are multiple sizable rolling carts & moving dolly's Included with your monthly fee that are provided from the facility, that help make moving a breeze with transporting your item's/belonging's from the parking lot to wherever your storage unit is.)"
December 29, 2023
Google Public Storage Richard Brouillard
November 13, 2023
Google Public Storage Emre Kesici
November 11, 2023
Google Public Storage Erin R
Great place
October 29, 2023
Google Public Storage Bailey VanThof
Amanda was extremely kind and professional! She knew the answer to every question I asked, she has great customer service!
October 25, 2023
Google Public Storage bruce campbell
I agree with another customer in these reviews. The last two owners were great and I have been with that storage unit for 5 years. Public storage is it disgrace of a company. They are as greedy and crooked as they get. They cut the pay of the management position to the point where it is no longer a living wage and the last manager had to leave because of it And she was great. They call and harass you if you're a few days late even though the contract says you have until the last day of the month to pay before collection proceedings are initiated. They make you buy insurance or prove that you have homeowners insurance I can't believe that's legal. I have already made arrangements to move my stuff to another storage facility perhaps I will go back to life storage. Don't let public storage treat you this way this is a very very competitive business and there are lots places that do much better job. They don't even offer the same 24-hour access that life storage did.
October 21, 2023
Google Public Storage Christian Redder
**Ripoff Alert** Avoid the location if you can. The previous two owners (one a private individual and then LifeStorage) were great. Had for years set up auto-debit for monthly rent--no problem. Had to fill out all sorts of info and decline all sorts of "extras" (but you still are required to have their insurance--no option, and a ripoff) and set up auto-debit. For whatever reason, it didn't auto-debit from my account and after just 15 days I received an email to logon and it said my storage unit was going to be auctioned off (for being 15 days late--when I'd set up auto-debit and they didn't do it). I called and the lady at the site had absolutely no idea and just told me to go and set it up again. Now they charged $38 late fee (for their mistake) and absolutely no recourse. This IS A SCAM. I URGE EVERYONE TO AVOID this company. I am filing a complaint with the New York State Attorney General's office as I expect this is their common practice.
October 12, 2023
Google Public Storage Uriel mendiola
September 13, 2023
Google Public Storage Jennifer Gervasi
Eri has been absolutely amazing and extremely helpful during this move and process. I highly recommend!!!!
September 6, 2023
Google Public Storage Tina Ayala
I am so grateful for ERI help. She’s incredibly patient and very knowledgeable. She really went over and beyond her duties. I am new to the area and I couldn’t find anybody else that had all the storage that I needed. It was reasonably priced.
August 17, 2023
Google Public Storage Barbara
Excellent and efficient service. Eri was wonderful. Thank you.
August 11, 2023
Google Public Storage Dylan King
Staff was helpful and answered all my questions with a smile. The property is clean and secure.
August 9, 2023
Google Public Storage Jesús Allende
Amanda she is nice takecare good at customer
August 8, 2023
Google Public Storage Kelly C
I came into Public Storage twice now. First I dealt with Eri. She was so considerate. This is a very difficult time for me. She was so helpful and supportive. There was another facility I was considering, but after how Eri treated me, I knew this was the right place. I css as me into rent and dealt with Kathy and Amanda. Again having a difficult time. They treated like Eri treated me. They gave me patience because my mind just wasn’t where I needed it to be. I felt they really did care.
August 7, 2023
Google Public Storage TJ Iuppa (Artisan Autowerke)
Eri was great, made the process quick and easy.
August 6, 2023
Google Public Storage Jacagi Enterprise
August 5, 2023
Google Public Storage Maria Thomas
Love this place and Eri was very helpful
August 5, 2023
Google Public Storage Touseef Ahmed
July 18, 2023
Google Public Storage Allison Unger
Sandy was so helpful and wonderful!
July 11, 2023
Google Public Storage Sylvia Alexander
Sandy was spectacular!!!!!! A million stars for her!!!!!!!! Sandy stayed late and spent so much time with me this evening. Not only was she helpful but so very kind, knowledgeable and the type of employee you would want to clone. In my book…She is worth the value to multiple employees!!!
July 3, 2023
Google Public Storage alexis costa
July 3, 2023
Google Public Storage Joe Cain
The office was super helpful with renting and vacating our locker! Great service
June 23, 2023
Google Public Storage Michelle Leahy
Sandy is so sweet and knowledgeable and goes above and beyond, this company is lucky to have her
June 23, 2023
Google Public Storage Benjamin Olmstead
Sandy is a constant smiling presence at Life Storage! We are very pleased we decided to rent our unit here. The customer service is top notch, the units are easy to access, and everything is clean and well appointed with moving trucks.Thank you guys! And if you’re considering a unit and reading this, you know what to do!
June 1, 2023
Google Public Storage Lori Harnischfeger
Sandy was wonderful!
May 23, 2023
Google Public Storage Mark Loria
Sandy is awesome and so helpful!!
May 22, 2023
Google Public Storage Deb Frederick
Very friendly and helpful.
May 4, 2023
Google Public Storage Qixin Wang
Sandy helped. Good place to go
May 4, 2023
Google Public Storage Haowei Ma
sandy dubolino is very polite and very good service.
May 2, 2023
Google Public Storage Lucas Linton
Sandy was super friendly and always helpful I was really happy with this service provided and will definitely go here again if I need extra space
April 21, 2023
Google Public Storage Erin Rosa
April 1, 2023
Google Public Storage Brandon Budd
April 1, 2023
Google Public Storage Ashley Lewis
March 16, 2023
Google Public Storage Patricia Holderbaum
We love Sandy.She is so helpful and easy to talk to.
February 7, 2023
Google Public Storage Danielle Fanto
Sandy made our experience stress-free! She is very informative and personable. Sandy is amazing.
February 2, 2023
Google Public Storage Supaporn Woodard
January 28, 2023
Google Public Storage Abbie McElhinny
Sandy is the best. She made moving out easy!!!
January 24, 2023
Google Public Storage Harley De Frain
Very helpful store manager sandy she went above and beyond to help me get my unit. Location is clean secure and well lit to feel safe
January 10, 2023
Google Public Storage Lyn Knight
January 5, 2023
Google Public Storage Joe Cammarano
The store manager, Sandy, was an absolute angel. She listened to what I had to say, had compassion for the situation and actually came up with a couple of game plans for me. That’s customer service to the nth degree. Thanks Sandy
December 17, 2022
Google Public Storage Bob Marcus
Great facility. The folks that work there are wonderful to deal with.
December 17, 2022
Google Public Storage Hayley Fredericks
November 12, 2022
Google Public Storage Maya Press
The facility is really nice and well-maintained. Sandy is extremely helpful and very friendly. I highly recommend this place!
October 8, 2022
Google Public Storage Alaena Loiacono
Sandy is so sweet and thoughtful, she answered all my questions and took excellent care of me!
October 6, 2022
Google Public Storage Thomas Horton
September 28, 2022
Google Public Storage Heather Warner
Sandy was great help!
September 10, 2022
Google Public Storage James Bartlett
Great customer service and was very helpful sandy is an amazing lady thanks again
September 10, 2022
Google Public Storage sharon stockman
Great customer service! Got a call to follow-up an online inquiry and she made the process very easy. Thanks!
September 10, 2022
Google Public Storage Todd Wheaton
September 10, 2022
Google Public Storage Amy Wheaton
September 7, 2022
Google Public Storage Tyler Holtz
My experience at life storage 2 weeks ago was amazing. Sandy was very helpful and knowledgeable.. she was friendly and kind to my son and made our visit a pleasure. I will always store my stuff with life storage from now on.
August 29, 2022
Google Public Storage Kai Umayam
Nice units and helpful staff
August 27, 2022
Google Public Storage Jing-Xing Xu
Sandy was welcoming and helpful. Wonderful experience!!
August 27, 2022
Google Public Storage Mersal Arul
Great and neat place, and the staffs are really helpful and friendly, especially Sandy!!! The place is properly maintained.
August 27, 2022
Google Public Storage Rut Bonilla
Very nice and helpful staff
August 24, 2022
Google Public Storage Michelle Leone
Sandy at Penfield Rd location was awesome. She showed me around and answered all my questions. The access to the unit is good and I feel my stuff will be safe while I’m storage.
August 23, 2022
Google Public Storage Jake Powell
Great service, clean and good location.
August 22, 2022
Google Public Storage Martin Golubski
August 19, 2022
Google Public Storage King Of kings
Sandy was a great help on getting into the storage unit and helping me with my needs.
August 12, 2022
Google Public Storage Canisha W
The service at this location is great and the prices are affordable!
July 29, 2022
Google Public Storage Christos M Bottos
Sandy went above and beyond. She was friendly and inviting and made the process a great expwrience. From the get go the initial call to a resv ctr they also were informative and friendly. Great price fir promo and nice facility.
July 14, 2022
Google Public Storage Mark
Moved a friend and she rented storage space here. Very clean and big elevator along with moving carts made it as easy as possible
June 15, 2022
Google Public Storage Jayme Bingham
First time renting a storage unit and I am so pleased with the customer service! Angie was so helpful during this process. The storage space is well kept and well secured. Definitely recommend!
June 6, 2022
Google Public Storage Amanda Stern
I have never rented a storage unit until today. Angie was so helpful! She was really informative and made the whole process so easy. I would definitely recommend this space. It was clean, safe, and accessible. Thank you again, Angie!!
May 31, 2022
Google Public Storage Kimber Lee
May 21, 2022
Google Public Storage Ellen C.
Very friendly sales associate. Easy to reserve and vey clean facility. Highly recommend!
May 18, 2022
Google Public Storage Jacob Fisher
May 7, 2022
Google Public Storage Zijiao Li
May 7, 2022
Google Public Storage Kasia Puc
May 6, 2022
Google Public Storage Jade McGlynn
May 4, 2022
Google Public Storage Nicky Altier
Showed up and Angie was super helpful showing us our unit and giving estimates as to what could fit. Unit was very clean and easy to access. Easy to drive the car up to move things in too!
April 30, 2022
Google Public Storage Charla Olson
April 28, 2022
Google Public Storage RA CK
March 19, 2022
Google Public Storage Mark Trzcinski
January 22, 2022
Google Public Storage keith williams
Jake was super personable and help me out by listing to my situation he’s great customer service
January 22, 2022
Google Public Storage Marie Bartholomay
Jake was very helpful! Thank you :)
January 21, 2022
Google Public Storage jamie snow
January 21, 2022
Google Public Storage Josh Britingham
Really like this place. Jake was so great! Very professional and knowledgeable, I think I will be moving my stuff to life storage! Thanks so much!
January 21, 2022
Google Public Storage Matt J
January 15, 2022
Google Public Storage Kimberly Berson
January 15, 2022
Google Public Storage Alex Montague
Used this space for a few months. Jake was extremely helpful and professional. Highly recommend!
December 29, 2021
Google Public Storage Mike Powell
Jake helped me look over options for storage units. Wanted to get an idea of what it would cost before I move. He was extremely helpful!!!
December 23, 2021
Google Public Storage emma catone
My Friend just moved here and Jake helped her find a storage unit for a great price! Would definitely recommend!