Public Storage Self-Storage Units at 3108 Northern Blvd, Long Island City, NY

I want to thank Elijah From 29190 he was amazing service recommend me to 77601 Christina was very helpful excellent service explained everything to me I would give them for than 5 stars Great Team

Thank you public storage for having such a wonderful helpful worker Christina helped me out with a problem that I was having Thank you again Christina

Coming into the facility was greeted by everyone, but the one who really stood out was Christina well spoken mannered very helpful. Help us succeeding in the right unit for my father.

Christina has great customer skills and very helpful

Christina has Great customer service helped us out in the building showed us around and was able to do everything we needed to do

Christina has great customer service very helpful she needs more than 5 stars

Christina is really helpful and nice☺️

Update: We had a spill in our unit from a neighboring room. Christina was very helpful in addressing our concerns and finding a solution. Much appreciated!

Christina is amazing and she helped me out setting up my storage unit seamlessly! I really appreciated her help!!

Jamie has excellent customer service she is very courteous with customers she deserves 10 stars

Christina and Jamie were amazing! I had an issue and these two ladies when above and beyond to help me ! Thank you for all your help! I left very happy once the situation was resolved ❤️

Worker team are excellent and helpful

I must say, the staff there are phenomenal!! Especially Christina she’s extremely courteous, and helpful whenever I need assistance. The facility is always clean and tidy, I would definitely recommend them!

Great customer service from christina

jaden gave me excellent service and had great patience with me today at public storage.

I love this place, great customer service

Love the lady at the front desk!

My. Experience at this location was pleasant. Thanks to one of a employee's Christina parilla. Well spoken, knew everything that I needed to know great experience.

My friend told me they were very friendly there and so professional. Keep up the great work.

I came for a new unit and your employee, Deshawn was so helpful, respectful and was mindful of my time! Thank you, Deshawn!!!

Christina Jamie Great, polite, and very helpful

Christina , Janine e Jaden are the best Thank you for help me

It's a great place to store your personal things great services everyone is friendly

Update From August 23rd to September 2nd, 2024, public storage just refused to fix the elevator, and the alarm is causing me to have a headache and a seizure and called this morning, and the young lady was rude. You do not talk to customers with an attitude. They need to learn how to answer and listen to phone calls. I do not have an issue with one employee, and he has been helpful, but the other staff! NAH..... Some guests are not kind to others and and it's been the issues, so now we started just going there and getting what I'd need, and I'm out of there. Public Storage doesn't feel safe, and they even had two guests, as I complained before, about walking around and checking people units. Update Sept 18th, 2024 Eliji came to me like a professional and asked if everything was okay. I said yes, it'll be better. He has been the most polite staff here so far and is always looking for customers. He just wanted to make sure that my unit was OK and my experience. Thank Eliji always for chatting with customers and making sure they have the best experience Update; On October 6th, 2024, another customer came up to me and said a quote " Customer: "You must be the photographer they are talking about." Me: Say what? Customer: Well, people told me that I am not allowed to stay too long in the storage, and they told me that they had to kick out a photographer for loitering. Me: Really? I was not loitering as they claimed, I have it all on video. I record everything I do in the storage facilities, and as a photographer, my gear-in equipment is here when I need to do off-off-shooting photography or something for the city of New York. But this is the second time hearing this from customers, and I'd feel disrespected by using my experience and myself as a way to inform customers on something that never happens. I will be extremely public storage because I have proof of what I do all the time on YouTube and why I always and will always continue to document my experience in public storage. As someone who holds city credentials for the NYC PRESS, this will be a good story to show people working at these places, I can record anything I am doing to my storage for insurance purposes when preparing gear for a job or covering stories of crime and corruption. I AM NOT a FAN OF HEARING ABOUT THIS. NO, it's not Eijiah either that's saying this or telling other customers. NOT COOL TO USE ME AS A STORY. Yes, that day, as I was preparing for a shoot, one of the staff didn't see the GOPRO recording the whole time on livetstream. Took me about 47 minutes to get what I need for the shoot over the weekend. FYI: my RENT INCREASE ALREADY from $10 to $13 a month now, but sometimes in the mornings, there is no one there at opening. Back gates and doors are always locked all the time (video proof at 9:07am), not open, but you have to walk to the front in order to get to the back. Its facility isn't clean all the time. Im started to get fed up with inconsistency Update December 3rd, 2024 Public storage just made false cliams when we document everything. Public Storage doesn't want you there if using their units for no more than 2 hours. They call me to complain about two days OCTOBER 29 AND November 27th Really? I could understand if I had been doing this every day since my rental agreement, but that's not the case. This is passive aggressive business practices. But they're not going to address my issues? I'm giving this place a one-star. I felt like my rights were violated because Messisa said it over the phone herself that if they get another complaint and the complaint is coming from a woman that has psychological problems. I even asked at 1 point to switch units .But they told me i would have to check out the current unit. That was September 2024 I've don nothing wrong,but use the storage to storage and get things. I am not comfortable anymore at PS, so I will be making plans to take my money somewhere else

Jaden and Christina was very helpful with helping me out with a rent decrease rent was high and they helped me out great customer service

Facility is very clean and easily accessible, theres plenty of parking which has been an issue in other storage facilities. Omari helped us out and he was wonderful. My mom and uncle are elderly and they had a lot of questions and went in with a measuring tape and all. Omari was patient and explained everything thoroughly. He truly went above and beyond with making sure the space met our wants and needs. Thank you for the time and attention you gave us especially it being the day after Thanksgiving. The other guys that were there, I’m not sure of their names but they were also very attentive to their customers. Wonderful staff and great building accessibility.

Darnée is the GOAT he helped me tremendously when I needed to switch my storage space, went in expecting to take all my stuff home with me and left having everything sorted out no problem

El lugar es fantástico pero las personas del servicio al cliente no tienen la amabilidad ni empatía para poder brindar un buen servicio , cada visita ponen reglas absurdas que no están escritas , por ejemplo cerrar la compuerta donde está el auto y salir por la otra parte es complicado salir con cosas dar una vuelta y llevarlas al carro cuando se puede hacer de una vez sin necesidad se dar tantas vueltas

Upon entering the rental office I was greeted with a nice welcome by staff. Milli took me to my unit and gave me the best tips for getting to my space easily.

Quick and easy process. The staff was friendly, helpful, and answered all our questions. Way better than cubesmart!

Christina is great! She was helpful and kind. Thanks for all of her help!

Jamie is terrific!

Amazing staff, had a great experience! Will come back for sure!

Jamie was amazing and made the process very easy. She was extremely Professional, knowledgeable and understanding to my needs. I highly recommend this facility and Jamie for anyone looking to store. I was provided with incredible service from start to end.

I went to inquire about a unit Jamie helped me.Her customer service was great. She understood exactly what I needed and was patient.I look forward to renting a unit in the near future with Public storage

Public storage has good prices. When I called them they were very helpful and knowledgeable about answering all of my questions. We ended up renting a storage with them and everything went smoothly.

Facility is mostly good. Bathrooms pretty good. Elevator too. I cannot speak for the entire staff. But there are some very rude employees and others seem to just sit around all day. I would recommend going elsewhere unless you need cheapest price. Pricing is good. I’d get out now bc the unpleasant employees but all my stuff is there. Avoid if you can!

I had a great experience securing my storage unit at this Public Storage location! Sway was the sales rep that helped me. He was an absolute professional: thorough, kind and honest! He renewed my faith in customer service! I wouldn't hesitate coming here for business!

Hensy was very helpful. Thanks man!

Christina really helped me thru my transfer process, love to deal with someone so well rounded and prepared for the job, with a smile on her face even when I was super stressed out. Big thank you, truly a gem.

Helpful and friendly staff. Darnee was great.

Christina has been a wonderful help. She showed us around and had a smile on her face as the whole time. I’m glad she helped us!

I’ve had a great experience with this storage facility, and the customer service has been outstanding. The front desk staff, especially Christina, has gone above and beyond to make everything easy and stress-free. She’s always welcoming, professional, and ready to help with any questions or concerns. Christina made the entire process smooth, and I truly appreciate her attention to detail and friendly attitude. I highly recommend this facility for anyone looking for reliable storage with top-notch customer service!

I received a great service and advice from Christina!

The Team at 31-08 is amazing, professional, attentive, and caring about our storage every step of the way! Thank you so much for making our move to storage so smooth!!

This place has the nicest people working for your company and for your clients. Doing their job, always smiling, kindness… and with professionalism….helping to solve my needs… Darnee, Jamie,Jayson, Christina, Sway and Hensy!! A great team full of great energy. Thank you public Storage!!

Best place ever. Staff is so nice and helpful!

Fantastic service and extremely clean. Elijah and Wayneca were very patience and knowledgeable. I highly recommend this location and to work with this excellent team This is what makes this public storage better than the other storage units near by! Thank you so much 10/19 update: once again great service! Thank you Hensy

Hansy is the man. Helped me out. Clean facilities. Very helpful. Give the man a raise

Great experience and helped me decide on which unit was right for my needs! Thanks!

Darnay was professional and helpful. Great prices and facilities.

Great staff

Storage is in good location and good price. Luis was super helpful when I need to change my storage location. He went above and beyond to even find a close spot to the elevator. Great service

Jamie was very polite and helped me find a unit to fit my needs .her customer service was exceptional loved renting at this facility

The tesm is geshe best here and helped me out tremendously

Great place...Jamie is the Best!!!

Helped by Darnee in transferring to a new space in the same facility. Great service and his help was much appreciated.

Went to get a locker a nice guy by the name of Luis help me with all the questions I had he was very friendly and polite explaining everything i needed to know I would recommend this place to my family and friends oh and they also have the best price around

Darnèe was amazing. I completely like how he displayed the space and was very respectful.

Super friendly and nice, would definitely recommend

My experience was pleasant, it was a very busy day at the Public Storage. It was also raining very hard. Darnèe and his team did an excellent job of making sure all my questions were answered.

My husband and I were in to get information on units as we’re slightly overflowing in our apt. The front desk was so nice and helpful with selecting a unit. They showed us what to expect and answered any questions we had. We were in and out in about 30 minutes with the lock to our unit. Very helpful, quick service.

They very courteous and helpful

Darnee provided excellent customer service. He was pleasant, polite, knowledgeable, and incredibly accommodating. He went above and beyond to thoroughly explain the lease agreement, ensuring I fully understood the terms. Darnee is a valuable asset to Public Storage, and I strongly believe management should consider recognizing his efforts with a promotion or merit increase.

Darnèe and Elijah was magnificent when it came to helping me

The facilities are well maintained, very secure. Superb service from Jamie and Elijah! They make sure you get all the information to help you get the best deal. That made signing up for a space here a nice experience.

Great service and nice stuff Darnee, and Elijah

Great place

Great experience

This place is seriously the best! Moving is always a hassle, but they make it so easy. Super helpful and always ready to make the whole experience smoother. Don’t even think twice—just rent your space here Thanks a million to everyone who makes my day today!

Nice and clean facility with outstanding customer service! The front desk employees Darnèe & Luis made my moving in a smooth and easy. They walked me through and shown the place and even walked the street to show the better parking rout.

Darnee made everything super easy. He was courteous, knowledgeable and accommodating to all are requests and questions. He is an asset.

We had a great experience meeting with one of the staffs there, his name is Darnee! It was a very last minute and we decided to check out this location around an hour before the storage close. Darnee patiently explaining and showed us the size of the storage. We were able to rent the same day! Very clean location! Recommended!

This location is a very clean facility, with easy access to your unit. What makes this particular Public Storage even better is the great staff, it was an easy rental process and today when we went in with a question Jaime at the front desk, was helpful, professional had a pleasant smile, and took care of our question efficiently. She is an absolute pleasure to interact with, and more public facing people could learn from her.

I had an awesome experience. The worker Jamie was extremely helpful. I had no clue what to do and she was very patient. Thank you

This place is a great location near the train with, amazing staffing, who are will to help you in anyway possible, from managing to the front desk workers.

Luis made my move in very smooth . He was a very great help !

Public Storage staff was extremely helpful when I had to change my unit size. They made it easy and fast to make the change.

We recently rented a unit at this location. Elijah helped us and made the whole process very simple and straightforward. His efforts were most appreciated.

Shout out to Quanasia and Elijah for being so helpful during my move in! She was having to work on her birthday but had the best energy and professionalism. Great experience overall!

I'm looking for storage put all my stuff. Jamie is a great lady and helps me with all my questions and great service. She is great! Super!

Very professional..Quick..and straight to the point

Jamie at the front was so incredible. Very helpful and informative, made my time getting my unit so easy

Very convenient place to store anything you need!

Absolutely fantastic experience! The team here is truly exceptional. They were incredibly friendly and went above and beyond to make my move effortless. Having rented storage units at various locations in the area over the years, I can confidently say this location is unparalleled. The cleanliness is outstanding! I am genuinely impressed by how wonderful the staff is. Highly recommended!

This facility is superb. The customer service provided was fantastic. I really loved Jamie, she was so helpful and articulated herself very well. Thanks you guys!

La facilidad de transportar las cosas al Storage fue realmente muy buena y súper rápido

Ah, mini storage. A wonderful convenience if you find yourself moving from a larger apartment into a less spacious one and have made the mistake of collecting stuff that you haven't really culled through for too long. They make it very easy to get your stuff into their spaces with bargain prices for a short period of time. Then reality hits; and it will keep on hitting. Know that their business model is to get you in their spaces, expecting that many of us will find it difficult to get rid of our excess stuff quickly enough to avoid what can easily be multiple 25%+ increases. I began in a space for $109/mo. A bit over a year later, they were threatening me with $192/mo. Speaking with other companies, this is not uncommon in the industry. The negatives being listed, there's a reason I put up 5 stars for Public Storage. And that is, their people will work with you: they gave me 3 months grace before my first increase when I protested and threatened to move out. And when they gave me the notification of the increase to $192, I WAS going to move my stuff out. But their staff (specifically, Elijah) worked with me and found another space at a level a bit below what I originally came into the facility at. That their people on site worked with me - and their corporate overseers allowed them to do so - is what prompted me to give a positive review. It is worth adding that I had a conversation with a higher up in the corporate structure about what my concerns were and, once again, received deference from the company regarding my rental. I have to admit, this was a very unexpected positive surprise that allowed me to rethink my rating of the company and bump it up to a full 5 stars. I wouldn't have expected to feel comfortable doing this, but the unexpectedly excellent customer service I've received from them deserved to be acknowledged. This is a rough and tumble business that relies on a degree of entrapment; granted that we, the renters, are the ones who could get ourselves out of those traps, if we act responsibly. But they know that many will not and that is how they make their money. That being said, in this potentially difficult environment, to know that this company will make an effort to keep your business is something worthy of being complemented.

Jamie 5 Star service. Nice Storage.

Thank you Elijah for the outstanding service

This location is always clean and the stuff is friendly. I recommend this location for your storage needs.

I have to say the best! I been here for a little over a year and the customer service is beyond hospitality for a storage place feels like home. I recently had some minor issues with my unit and Jamie and Elijah at front desk really helped me out with the process and I could not ask for more. I am extremely grateful they helped me out. These 2 are winners with the upmost respect deserve managerial positions. Thank you Jamie and Elijah you are super stars!

Luiz provided great experience in making the checkin process seamlessly smooth and fast!

Got def 5-star service from Elijah. 100% recommended!

🌟🌟🌟🌟🌟Fantastic service and extremely clean. The staff here are truly 5-star. Each time I move, I always return to Public Storage at this location. This year, Elijah helped me with my storage rental, and the experience was exceptional as always. I highly recommend this location for its excellent team and outstanding service. This is what makes this Public Storage better than the other storage units nearby. I highly recommend this place!!!!! 🌟🌟🌟🌟🌟

Seems like a clean, well-maintained facility. Monthly charge is around 40% below the competition. Jamie at the front desk was very friendly and helpful, patiently explaining the process and charges.

Good Great Attention Work Working Stability Yet

No trash areas available. People that work here are so entitled and make the most of whatever tiny ounce of power over tenants they got. Every time I’ve interacted with people from this facility or the one next door they made moving (which is stressful enough) even worst. Horrible schedule. No access to a trash area which is basic in this type of facility. There are homeless living in the pods.

Wayneca was efficient, friendly, helpful, patient, and made me feel at ease.

They are great ppl who work there. Very helpful.

Wayneca is so helpful and awesome. She gives excellent service and provided me with options of what storage would be best for my things. Thank you so much Wayneca.

Jamie is the best, explaining every single step . She called me back immediately after talking to customer service and her customer service skills drew me into coming to property and rent .kudos to Jamie

When I first entered the facility the young man that assist me was a very well trained and handling the customer which was me he made sure that everything went smooth and he was well respect and I enjoyed that and I would prefer everyone to use this storage company

Wayneca was very helpful with giving me a tour through the storage facility and all the information I need to acquire a storage unit.

I walked in today to look at some storage spaces. I was greeted by wayneca who was very polite and provided me with exceptional service. I was unsure on how much space I will require to store my items but she was patience, informative and took the time to make sure I was satisfied. Customer service was amazing at this location all around.

Jamie was very professional and went above and beyond to assist me with my unit

I'm using public storage for the second time. The fee is reasonable and the crews there are nice. Christina who helps me with paperwork and my visit is patient, gentle, and friendly. Definitely 5 stars for her!

Agradecemos a ofir por el servicio y la facilidad k me Brandon para obtener un espacio.. mil gracias

Cristian was amazing and very helpful. Where can I add more stars ?

Had a great experience here, Luis was very helpful and answered all my questions.

Thank you Christina for speaking Spanish and helping me find my unit

Thank you Christina for helping me find my unit it’s perfect for me

Ask for Quay he’s the BEST of the BEST! Courteous, helpful, informative, knowledgeable, goes the extra mile and more to assure you’re okay and happy with your unit! Thanks Quay, you have been an Angel in the middle of my caos.

Great place. Elijah works in the office at 3204 Northern blv. He gave me a tour around the place and showed my space and how to use the ladder, keys ,elevator. He was so nice and helpful. Great service 👏

The Girls on 31-08 northern Blvd very polite welcoming. Christina helped my brother with a unit she was polite and pleasant to talk and helped us find the right unit for my brother. Need any help storing your items come here you won't be disappointed.

Jessy, Q, marquis was amazing!! they helped me and made me feel welcomed to public storage. I suggest everyone use this place for storage. Customer service was excellent

I've moved a few months ago to this area and had trouble finding a place to store my belongings for the time being. I was greeted by Luis who was exceptional. He was very knowledgeable of the information given and was very polite. He had exceptional customer service and made sure I understood what the units size and the prices were before agreeing to anything. Awesome place!

This location is the best. They made it so easy for me to understand the process of moving in and how the promotional rate works, especially Quay. He explained everything in a very detailed fashion.

My friend is in the middle of moving and find new apartment, so she need the place to store her stuff. I found this location is near area she want to live and the price is better than another storage in the area. The reception was ok but too lazy to be adjusting and not flexible if any changing request. Small garage area can fit several cars for temporary loading. they have a good big elevator can fit 3 big Platform Truck. The place pretty secured and have limit of time to go in and out. The light and temperature are automatically control by the system. It is a bit creepy if you go to get stuff in your storage alone because it will be nobody there.

Jesse the property manager was a great help in getting me moved in and being patient in helping me when I lost my key for my locker unit

I started a new storage space rental today. I made a reservation online and took care of the rest at the office. The online promo prices were better than any other storage facility in the area. Everyone there was friendly and welcoming. Luis helped me get through the whole process. He even showed me the space I was renting before the contract was finished. Luis was helpful & friendly, even when his computer stopped cooperating briefly. He explained everything as we went along, and we were done in just minutes! I had a great experience and I would definitely recommend renting at this location.

Quay #1 Fast professional explanatory 5 stars 100% satisfied

Hi I’m Maria I was renting the room for a years to treat me like that not good when I moved trying to put some broken Manniguin in the public storage trash and one off the two guys they came to me don’t put Manniguin there this own garbage you it $10.000 fine that’s the guys telling me I don’t recommend that’s much that’s not good 😏

It was so easy to move all my stuff into this storage facility!! It is super clean and easy to access whenever you need. Quay is amazing and so helpful on getting you all ready for your move. Highly recommend!!

I recently had the pleasure of visiting the Public Storage spot on Northern Blvd as I am in the process of moving and need to find affordable storage fast, and it was an unforgettable experience. From the moment I arrived, the staff Wayneca greeted me and went above and beyond to ensure my comfort in staying in the price range I was looking for and satisfaction. I don’t usually remember names however she was very helpful and answered all my questions. Great customer service I must say I was so impressed with her professionalism I had to leave a review.

Quay was so helpful. He helped me with my storage needs and now i understand exactly what i need for my situation. 10/10 would highly recommend this location

I completely recommend renting here. The building is still fairly new and the customer service is great. Quay was excellent in helping me find exactly what size i need for the things i am storing. Cant go wrong with this location.

I went in there to get information about a unit and the lady wayneca at the front was so polite. She showed me different units. The building it self is also clean. Will definitely get a unit next month.

This is a great location to rent a space. The building is nice and the employees are great, especially Quay. He was very helpful with showing me multiple sized of units and explaining the process of renting. Highly recommend coming here for your storage needs.

Great new location staff is very friendly had great help from Wayneca and Jesse. The hours are short compared to other facilities but it’s a new clean building ask for them with your storage needs

Everything was perfect for me. I came in to rent a space and Zaiah made the process nice and easy. I received a better space that was different from the one I reserved online and it fits perfectly. Zaiah was 10/10 and I highly recommend you look for him when you come to this public storage.

Quay provides excellent services! Very nice and knowledgeable.

Great experience and your team member Marquis was an amazing helping hand

I came in wanting to know how can I go about getting storage. Not only did I walk into a clean well kept facility let me just say Wayneca and Jesse went above and beyond. They fed me information about the different sizes and my possible options all meanwhile giving a kind, friendly and welcoming energy while giving me a tour. The customer service alone make me sure to comeback to do business with the company.

I was very happy to rent a unit at this public storage location not only did they have an awesome deal on promotion Zaiah the front desk agent had called me prior to my move in date to make my Inquery go as smooth as possible. The day i moved in to my unit Zaiah was very helpful and very informative while giving us a tour of the location and chaperoned us to our storage unit. The hospitality at this public storage location get 5Stars. I have met more staff members since I rented my unit and everyone is extremely friendly and helpful. The only thing I have to say is the elevators close way to fast and I find my self fighting with the doors but other than that the places is great!

Wayneca provided quick and friendly service highly recommended

Quay was very helpful, getting our unit was quick and easy.

Zaiah was SUPER Super Helpful he was thorough and helped us every step of the way with our registering process. Super friendly workers and location. Definitely recommend

WAYNECA IS THE ABSOLUTE BEST!!! She was helpful and very insightful. Make sure you come here if you want great customer service.

I would like to appreciate Jesse and Quay for being phenomenal. They have given exceptional customer service. No question is a dumb question. They always have an answer and is very patient. And in this fast pace world we live in it is great to have Jesse and Quay at your service. They are very detail oriented. Thank you.

Very great place to store your stuff here. This place is new and clean, and staff here are very nice.

Jesse and Wayneca was a great help today office and building is always clean and they are always helpful

I want to thank Wayneca for literally going above and beyond...I has a rough moment during my storage as I lost my lock in the process and it was end of the day and she was able to help me with so much grace and left Me feeling so at ease ...she got ne a temporary lock and walked with me to my unit. Then when I came back today she was again very helpful and walked back with me to secure all and was just the friendliest person ever making the entire process that should been hectic really easy on me. She is super organized and really great customer service..more then I expected!

I love this storage location ! Everyone is so friendly and accomodating Wayneca is very personable and a great.communicator ;) Karima :)

Quay, Wayneca and Zaiah were very helpful in explaining the email that was received for autopay. Also, they were able to print out receipts for me with no problem. Great staff!

Update: This Storage place is super! Jesse , Quay & Zaiah have been great since day 1, Bathrooms & Entire place is always kept clean.

I truly appreciate the customer service at this storage unit. The staff is always friendly and willing to help with anything. Shout out to Jesse for going above and beyond for accommodating my unit’s monthly rent.

Staff was excellent in giving me information on a unit will be renting soon

Wayneca & Lady deliver great service.

The location, prices + size options are decent but their hours are not ideal. And also the lack of parking is a big issue. The entrance is right on northern Blvd so you can't exactly park on the bicycle lanes or double or even illegally park. The unloading zone faces 2 big roll gates and you can't park cars behind other vehicles unloading because you'll be blocking the exit. Most patrons dropping off will need time to unload and bring it into their unit. All in all logistically it's not the most ideal. Check in and storage access is pretty straight forward. If you live in Manhattan this is a great spot. If you don't mind driving more into queens, there are certainly less expensive places with better hours and more convenient parking. Update Jan 03: The manager or someone in charge reached out and informed me that there's a bigger unloading bay/entrance in the back of the building. Still, while it should be better explained, the hours can still be better. I will bump this up from a *** to a **** because it is still a great location and the check-in/signup was seamless and the customer relations did reach out numerous times to see if there was anything I needed.

Wayneca was extremely helpful with filling out the paperwork. The facility is new and clean. The reception area is bright and cheerful. Wayneca really made my experience unforgettable. I will tell all my friends who need storage to ask for her.

New location they dont advertise it on google yet they have special prices , NEw facility: 5*8H* 53usd, and small locker under 20$ 5*5, ( as per 12/27/2022 thry gave me this price) highly reccomend. JOE cistomer support on site was really nice showing me all spaces available.

VERY clean and new space, professionally run. Extremely convenient, between Astoria & LIC, right next to the Queensborough Bridge. Rates much better than Manhattan. Thank you Quay & Jesse for your help in setting up my account and showing me around. I am very glad I chose Public Storage, and at this location.

I was looking for a new storage and did research. Their prices were reasonable and most importantly they honored their online promotion. They are a very new business and were very courteous and professional. The units are new and clean.

We recently rented space at this Public Storage facility, and our initial impression is very positive. Zaiah was a great help setting us up, patiently answering all our questions. As a new building, with a second one under construction next door, it’s competitively priced. In addition, it’s very clean, seems to be well-managed, and is conveniently located near public transit in LIC.

I had a really great experience with my unit. Jesse was so patient with all my questions and made it all straight forward and easy!

Good storage location - Joe, Jesse, and Wayneca made everything very easy

Joe was very helpful highly recommend this place

I had a very pleasant experience with this public storage! Jesse is very kind and helpful!! It’s also a very convenient location to where I live.

Awesome staff awesome location

Awesome storage facility! Great customer service and clean. Jesse is AMAZING and super accommodating!

Jamie best customer experience ever will continue to do business with them

Sales staff Zaiah and Jesse helped me obtain two separate storage units in this new facility. Every time I have visited the location I have been extremely satisfied with the care I have received. Zaiah rented the first to me unit followed by Jesse and they each took time allowing me to consider my options and help me navigate what was right for my needs. The building is clean, well-maintained, modern and easily accessible. I am grateful to everyone who works here as it makes me feel my belongings are stored in the best place possible. Thank you Public Storage and to the stellar team at this Queens, NY location.

Brittni was nice and great. She helped me a lot. She showed me a nice storage space. She’s an awesome employee!

Brittni was amazing! So efficient. Very nice storage space.

Storage is convenient. Just steps away from queens bridge. Staff are great. Joe!!! And Wayneca !! Are FANTASTIC ! So patient in helping me set up account. I am Grateful for the outstanding service they provide. Good location!!

I had a really great experience with my unit. Zaiah was so patient with all my questions and made it all straight forward and easy!

Wayneca was so much help, even just filling in for a day at 41-02 Northern Boulevard. Figured out a very complicated situation with grace and care for the customer. 5/5 for public storage and 6/5 for wayneca.

Zaiah Rocks Customer Service And Fully Knowledgeable On The Specifics This Trade. Valuable Representative To The Company.

The facility is so neat and cleanly. Jesse was also amazing very knowledgeable answered all my questions made sure I got the right size locker all around great experience

Wayneca was amazing and made the process very easy. I highly recommend this facility for anyone looking to store. I was provided with incredible service from start to end.

Excellent location - New Building - Staff and Service is “Par Excellent” Highly recommend - ask for Wayneca‼️

Great service and great price! Super clean space Zaiah was very helpful throughout my entire signup process

This Public Storage is great. Quay was helpful in showing me units and he made it convenient for me to store here. Good job.

Zaiah gave me a 5star tour and answered all things I needed to know. Great knowledge of the additional little things that I didn’t think that are totally relevant to making a decision. I’ll be in touch within the week.

Brittni was very kind and helpful! I was there with my friend, Marina, who rented space there and Brittni helped us.

Quay was very helpful with showing me the unit and telling me the benefits of the building. The building is new so it is very nice. Keep up the good work.

joe was helpful and highly recommend this location for storage needs

Jesse was a great help and helped me to my unit

Brittni is awesome👏👏👏 Zaiah takes care of his client with a welcoming and professional attitude even when I arrive half an hour prior the place closes. He shows several available units for comparison, explains the rental process/agreements and answers questions clearly with patience. Thank you for making this storage rental experience easily. The space is new, clean and bright! Highly recommended!

Brittni was awesome helping us tour and see the different units. Thank you Brittni!

Quay was great and professional in helping us get a unit close to the elevator and helping us get our stuff in

Update: Thank you so much Chris the manager for sorting out this horrible ordeal yesterday. Your compassion, kindness, sincere apology, and professionalism outshines the entire bad encounter we’ve experienced with J**. Your other staff Jesse, Zaiah, Quay at the front desk/lobby area are also amazing, helpful, professional, overall a great team. Please keep up the great work guys 🙏🏼your clean facility and bathroom itself is 4 stars ⭐️ Would be 5 if your long corridor hallway light 💡 auto shut-off would stay on a little longer? Will change my previous ratings now from 1 to 5 Stars ⭐️and delete my bad experience review. We do appreciate all of your help. Thank you. Sara B. & Peter P. - Unit 2**6

Great service – Zaiah was helpful, professional and friendly. Recommended.

Zaiah was great. Place is nice and clean. Made the process simple and easy for me. Deserving of a 5 star.

Fast services clean and full climate control. Thank you brittni.

Brittni was super helpful in getting us set up. It was seamless and quick. The facility is bright, new, and clean. 10/10 experience!

Brittni was super welcoming and helpful.

I love this facility it is very up to date and clean and Quay, the associate i had was very hands ln with finding me the right sized storage unit I needed. Definitely will be recommending this location to more of my friends thank you Public Storage.

Jesse was very knowledgeable and helpful in helping in moving me into my unit

The people working there were very friendly, professional and super helpful. The place itself is nice and clean and the facility is conveniently located.

Excellent service brittni was so helpful

Gissel and joe helped me get a unit and showed me the way it was a nice experience

Great customer service. Joe, Gisele, Chris and Jesse helped me get the unit that I needed. They were amazing and helped every step of the way. Great people and great facility

The crew at this Public Storage location in the Long Island City section of Queens was friendly, knowledgeable, and top notch. Moreover, Zaiah, the team member who handled my account, was easy going, informative, and he helped make a potentially difficult situation far less monotonous. He realized I was about to rent the wrong type of space for my needs and helped my friend and I transfer into a much more adequate space. I travel a lot between New York and L.A. — as well as places in between and abroad — and it’s rare to experience this level of courtesy and service (anywhere other than a Michelin starred restaurant, maybe). However, If you need to stowe away items in a trouble free manner, then Public Storage is the place; Zaiah is the man for the plan.

Gissel was absolutely an amazing rockstar in getting me acclimated to this brand new facility. Her customer service skills was excellent and I truly appreciated the care and patience for the assistance I required.

Zaiah was Ana amazing help getting me a storage unit and navigating with the differences between the online price and the walk in price. He showed me my options through every step of the way. Thank you. The pricing was a tad confusing but was explained.

This is a fantastic brand-new and clean safe place their prices are fantastic and the staff are totally amazing especially Joe Chris zaiah Quay They answered all my questions very polite courteous and professional they were eager to show me my unit into tour me of the facility if I wanted to the staff made this process so easy

Jesse and Zaiah were incredibly kind and helpful, they made the storage process so simple!! Would definitely recommend this location to anyone looking for a place to store their belongings. Very deserving of a 5 star rating!

Service was excellent. Love the place. Zaiah dedicated to me and explained everything. The best 5 star service. Zaiah is the best.

Excellent help!

Joe is the Man the best employee very helpful. I would highly recommend everyone to ask for Jeo. Thanks Joe.

Brand new building, super clean and well organized. Jesse was super helpful and friendly in getting me set up!

Jesse was very helpful today on moving me in today

Amazing help got we needed quickly and were able to leave. Giselle who was helping us was super kind and answered all of our questions. Definitely will come here again whenever I need to store things.

Gissel was very nice and helpful and made everything very simple and easy. Great customer service.

Gissell and Joe were helpful. Thank you so much

Jesse and Joe were very helpful in my move in today great service more then generous

Great new location with plenty of storage options. Jesse was great! He was very helpful and efficient at helping me get my unit!

Jesse was very helpful with everything. Answer any questions concerning your storage unit... Great customer service...

Jesse was excellent I provided excellent service as well as the store manager

Staffs here are very helpful. Gissel helped us do everything perfectly about rental. Surely to recommend.

We are so happy to know about the company services; Na-Quel she has a great costumer service, she explained everything what we need to get their services.