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Address

385 Gerard Ave
Bronx, NY 10451

Phone

347-767-5500

347-767-5500

800-688-8057

800-688-8057

Property Open

Mon-Fri 09:00 AM - 07:00 PM

Sat-Sun 09:00 AM - 06:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor Storage Units
  • Property Manager Lives On-site

Phone

347-767-5500

347-767-5500

800-688-8057

800-688-8057

Property Open

Mon-Fri 09:00 AM - 07:00 PM

Sat-Sun 09:00 AM - 06:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    All new rentals subject to one-time $29 admin fee.

    3'x3'
    Online only price
    $ 13/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 3'x3'
    • Climate Controlled
    • Locker
    • Upstairs/elevator
    $ 13 /mo $ 15
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x4'
    Online only price
    $ 29/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x4'
    • Climate Controlled
    • Inside unit
    • Locker
    $ 29 /mo $ 43
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    All new rentals subject to one-time $29 admin fee.

    2'x4'
    Online only price
    $ 37/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 2'x4'
    • Climate Controlled
    • Upstairs/elevator
    $ 37 /mo $ 49
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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  • Save Impression
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    5'x5'
    Online only price
    $ 46/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 46 /mo $ 62
    Online only price
    + one-time $29 admin fee
    50% off first month rent

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    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 126/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 126 /mo $ 184
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    7.5'x10'
    Online only price
    $ 138/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 138 /mo $ 183
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

  • Save Impression
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    5'x10'
    Online only price
    $ 149/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 149 /mo $ 199
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    All new rentals subject to one-time $29 admin fee.

    6.5'x8'
    Online only price
    $ 153/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 6.5'x8'
    • Climate Controlled
    • Upstairs/elevator
    $ 153 /mo $ 203
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    7.5'x10'
    Online only price
    $ 160/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 160 /mo $ 213
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 182/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 182 /mo $ 268
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 254/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 254 /mo $ 339
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Bronx Storage Units on I-87 near the Harlem River

This self-storage in the Bronx is easy to get to from I-87, between 149th Street and 138th Street. The location takes up an entire block and is right on the highway and Gerard Avenue. It is walkable from Harlem and Upper Manhattan.
One of the largest Public Storage buildings in the country, this Bronx location was rebuilt from a 100-year old warehouse and serves one of the most diverse and exciting communities in the world, neighboring the melting pots of Harlem and Manhattan.
It has thousands of units for any neighbor with a space shortage. Whether looking for cheap storage units in the form of a 3x3 space, or something larger such as a 10x30 unit, there are 13 sizes of self-storage spaces available.
Free parking, off-street loading docks and elevators make unloading and storing easy for New Yorkers with little time to waste in the city that never sleeps, especially for anyone searching by zip code for storage 10451.
A property manager lives on site and is available to answer your questions, along with a seasoned team of representatives. Units are climate-controlled.
Next to the Harlem River and near Columbia University and The City College of New York, Public Storage on Gerard Avenue is close to the 149th Street/Grand Concourse subway station and Major Deegan expressway. With so many amenities and ways to get to this Public Storage location, New Yorkers asking "where can I find storage near me?" will come to see that it's one of the best storage facilities in The Bronx.
The birth of hip-hop and Yogi Berra's comments at Yankee Stadium aren't the only historical happenings in this neighborhood!
Amenities
  • Electronic, password access for peace of mind
  • Free parking
  • Large elevators
  • Small, medium and large newly-built units
  • Free access to moving carts
  • Sells moving supplies including boxes, tape and blankets
  • Friendly staff available during office hours to help and assist

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 1780)

November 20, 2024
Google Public Storage Milton Trowell
Doug and Troy are amazing!!
November 19, 2024
Google Public Storage ROMAN TRIBELLI
November 17, 2024
Google Public Storage payot0921
Hi there…!! So,Mr. JOSÉ was and is an extremely great young man, he helped me in everything I needed with a professionalism incredible. I do liked the way he treated me….Thank you José….!!! 👍✅🇺🇸🇺🇸🙏🌹. …♏️🦂.
November 16, 2024
Google Public Storage Kenneth Bailey
Thank you Doug!!
November 16, 2024
Google Public Storage Ronald_ly6
Doug and staff are great!!
November 15, 2024
Google Public Storage joseph asuman
Doug was great
November 15, 2024
Google Public Storage Wilson reyescastillo
Doug was great
November 15, 2024
Google Public Storage laura Brito
Doug is very nice employee… give me a great treatment… explain with kindness . Make me smile
November 12, 2024
Google Public Storage Abel Balaguer
My favorite place for storage
November 10, 2024
Google Public Storage Бориз Иванов
there were problems with the tariff and location, but the senior manager came and solved everything. at its best!!!
November 8, 2024
Google Public Storage Nelson Del Rosario
Troy have great customers service and very charismatic
November 6, 2024
Google Public Storage Marius Tetiali
Doug gave thé best Customer service
November 6, 2024
Google Public Storage Noemi Elise Rodriguez
The price was right, the facility was clean and clear and Jose was kind, and reassuring. He made us feel confident about our decision to rent a space at this location.
October 30, 2024
Google Public Storage verna richardson
Doug was great
October 30, 2024
Google Public Storage peralta093
Doug and Troy where very helpful throughout the process. I highly recommend them.
October 30, 2024
Google Public Storage Dahian Guzman
Exelente servicio por Alma
October 29, 2024
Google Public Storage Ambrose Fleming
Doug was great!
October 26, 2024
Google Public Storage Maria Herrera
October 24, 2024
Google Public Storage David LEVY
Doug and the staff was great!!
October 23, 2024
Google Public Storage ARIA SPENCE
Stole my cowgirl Italian designer leather shoes and my email accounts are mixed up.
October 23, 2024
Google Public Storage Lilian Kiraka
Doug was great!!
October 19, 2024
Google Public Storage Eduardo Fermin
Doug was great
October 19, 2024
Google Public Storage Alberto Arango
Douglas great
October 19, 2024
Google Public Storage Guadaalupe Sosaa
Great transition and explanation of contract highly recommended
October 19, 2024
Google Public Storage Dulce María Martinez Contreras
Troy was amazing. He helped me get the perfect size storage I needed
October 18, 2024
Google Public Storage jo b
This location is very helpful and informative. Will recommend to everyone
October 18, 2024
Google Public Storage M. Janus
My unit was robbed ...staff sucks security is a joke don't do it!!!!!
October 17, 2024
Google Public Storage Abdue Monroe
Crystal has always been amazing and has been providing me with great service for years!
October 10, 2024
Google Public Storage Baez Management
Doug was great!!!
October 6, 2024
Google Public Storage Mamadi Doumbou
Doug was great
October 5, 2024
Google Public Storage Abdou Cisse
Come here everyday and always greeted amazingly by the staff. Doug is always amazing!!
October 4, 2024
Google Public Storage Alex
Doug, Troy, George, and Jose. Thank you for being there to help navigate an interesting situation and keeping us as customer and neighbor with above and beyond treatment and care towards our storage needs.
October 4, 2024
Google Public Storage Alex D
I went to check on my belongings after a month in storage and noticed that the staff had clearly been in and moved my things around. They even opened all my boxes and threw my items around, as the tape on the boxes was torn off. It seems like they're casing people’s belongings, possibly to set up a break-in. BE AWARE OF THIS LOCATION!
October 2, 2024
Google Public Storage solange tapsoba
Thank you Doug!! Amazing!!
October 1, 2024
Google Public Storage MARY MADELINE ISRAEL
Doug was great!!
September 30, 2024
Google Public Storage E Landestoy
George was great
September 30, 2024
Google Public Storage Celeste McCullough
Thank you so muck Cystal T. You were so helpful in navigating me through this process.I would recommend you to anyone that will like storage
September 30, 2024
Google Public Storage Patricia Adu-Fori
Amazing service always from Crystal T. I have been storing for a few years and always have been assisted in the best way when I come see her
September 30, 2024
Google Public Storage Bee Smith
My Husband & I went to 3 different storage companies & a gentleman by the name of TROY helped us here. He was sooo knowledgeable, personable, and very helpful. We told him we would be back the following weekend to move in. He informed us to lock in the price we saw at the moment by making a reservation, THANK GOD because it went up $50 a week later when we moved in. He was busy when we arrived, but we insisted to wait on him. Glad we did because his customer service is top tier & definitely eased our minds with moving into this storage. Thank you so much Troy for your amazing customer service. If you ever go here, REQUEST TROY TO HELP YOU!
September 29, 2024
Google Public Storage Carlos I
Staff is very kind and friendly. Crystal T. was a huge help with the transfer of units. I would highly recommend this business for any and all storage needs.
September 29, 2024
Google Public Storage Alberto Inamagua
Such a great experience this weekend at Public storage .. special shout-out to Crystal T. For her professionalism and suggestions .. the day went way smoother even though it was a rainy day!
September 27, 2024
Google Public Storage MachiiPicchu
I’ve been using this storage for over a year, it’s conveniently located by the highway and express trains, and the staff is always super helpful with any help or questions I have, especially Troy! Super professional!
September 27, 2024
Google Public Storage williette roberts
Troy was very helpful and exceptionally kind. I appreciate all his help!
September 27, 2024
Google Public Storage ARTHUR MEGGINSON
Doug was great!!!!
September 27, 2024
Google Public Storage GAMING SOSA
Jose is awesome
September 27, 2024
Google Public Storage Franklin Jr Oleh
Thank you Doug for the amazing service you provided!!
September 27, 2024
Google Public Storage Malick
Doug was great!!
September 27, 2024
Google Public Storage hugo castro
Thank You, Douglas n staff
September 26, 2024
Google Public Storage Demetrio Polanco
September 23, 2024
Google Public Storage Johayra Urena
I went to the 385 Gerard Location & Marcus attended me & my partner, he was absolutely great, very professional & knowledgeable, he showed us 3 units to compare sizes, the facilities are very clean & everyone at this location is polite. I'd recommend this location.
September 22, 2024
Google Public Storage Joseph “Gonzo” Gonzalez
Horrible a month ago storage rooms were robbed and the persons involved were caught, public storage gave no notification and now my locker was broken into 2 weeks after... be careful if you have a room here and haven't been here in the last month you should check your room
September 20, 2024
Google Public Storage Eithan Rodriguez
Linabel was very attentive and made sure all my questions were answered with a smile. Her friendly approach made the entire experience enjoyable. Highly recommend!"
September 16, 2024
Google Public Storage La Foca
Excelente servicio brindado por Alma y Crystal. Recomiendo rentar aki
September 11, 2024
Google Public Storage Tomas Cepeda
Thank you for always greeting me in the kindest way when I come in. Specifically Alma and Crystal T. Always a wonderful time and experience
September 11, 2024
Google Public Storage Sonja Grenier
had a great experience // Alma, Troy, Doug, Crystal T and Crystal S:)
September 11, 2024
Google Public Storage ABUI KABUNGA
Doug gave perfect service!!
September 11, 2024
Google Public Storage Jay Ole
This was my first time ever renting a storage facility and Crystal could not have been more helpful. She made the transaction easy and seamless and was super patient with my questions that I had for her. Thank you for being amazing !
September 11, 2024
Google Public Storage Rome Fields
What an amazing experience it was dealing with Troy, He has been magnificent and so accommodating in every aspect of my move into storage THANK YOU SO MUCH TROY
September 11, 2024
Google Public Storage Sofia Mata
Doug and the staff are amazing!!
September 11, 2024
Google Public Storage Lamin Darboe
Troy is always very helpful every time I need assistance. Doug is very helpful as well
September 9, 2024
Google Public Storage yammy
Linabel and Naomi provided excellent customer service at Public Storage! They were professional, friendly, and made the process smooth and stress-free. Highly recommend them for their helpfulness and attention to detail!
September 1, 2024
Google Public Storage Elle J.
Jose and Crystal are ABSOLUTELY AMAZING!!! They were so very helpful. I have been searching for a good storage place and THIS IS IT!!! Thank you Jose and Crystal for being so helpful. I truly appreciate you both. THANK YOU, THANK YOU, THANK YOU!!!
August 31, 2024
Google Public Storage Stephane Njo
Doug was great!!
August 30, 2024
Google Public Storage Susan Otto
Naomi made the process to transfer to a new storage space super easy. She had a great and positive attitude and was super accommodating and friendly. Whoever is in charge of raises please give her one. Thanks for all your help girl!
August 30, 2024
Google Public Storage Aminata Thiam
Thank you Doug and Troy for helping me out
August 30, 2024
Google Public Storage Dede Ekue
Thank you Doug for the easy rental
August 28, 2024
Google Public Storage william parnell
Employees are very helpful
August 26, 2024
Google Public Storage Dave Junior
Doug was great.
August 22, 2024
Google Public Storage Kortnee Leigh
If you live Uptown, you should DEFINITELY come to this Public Storage. The customer service here is A-1. **Crystal T.**not only assisted me in making a payment ahead of my unit being sold, she also gave me a plethora of information about my unit, unit size options, the unit rental agreement, and payment options available. She even provided the U-Haul location to assist in my move!! This is the place to store your things, for sure.
August 16, 2024
Google Public Storage Kelvin Strong
August 7, 2024
Google Public Storage Brandon Melendez
Doug provided great customer service.
July 27, 2024
Google Public Storage ljubomir gumenjuk
Good 👍👍👍
July 27, 2024
Google Public Storage Elvis Huella
Building looks great, music in the background, customer service by Carolin was excellent.
July 26, 2024
Google Public Storage SOSA GAMING
Thank you Jose for the amazing help! Now Ik what size I need when I rent
July 26, 2024
Google Public Storage Jose
Thank you to Jose for the help
July 25, 2024
Google Public Storage Esteban Pastora
Very good customer service by Carolin, always with an smile and efficient.
July 25, 2024
Google Public Storage Rafael Ramirez
Exelente servicio recibi de Alma
July 24, 2024
Google Public Storage Djime Djombera
Doug was great
July 20, 2024
Google Public Storage HAMZA SIBY
Excellent customer service by Carolin
July 14, 2024
Google Public Storage Jill Andresevic
This is my first Google review and it’s 5 stars as Troy at Public Storage went out of his way to make sure I was able to access my new unit today (as my online reservation said next week). Troy was thoughtful, patient and easy to work with. ⭐️⭐️⭐️⭐️⭐️
July 11, 2024
Google Public Storage Yaya Menten
Doug was great!!
July 11, 2024
Google Public Storage Kevin Billings
Very nice and friendly and kind ..:: Crystal is the best
July 11, 2024
Google Public Storage Ibrahim bah
Doug was gréât
July 11, 2024
Google Public Storage Boua Fofana
Doug was great
July 11, 2024
Google Public Storage Jose Ramon Rodriguez
Doug was great!!
July 10, 2024
Google Public Storage Seductive Quinn
Troy from the Public Storage on Gerard Ave changed how I feel about storage places. In the last 12yrs I tried 2 other places and the experience with the staff was nothing like today's experience. I am very happy to be a Public Storage customer! Please hire more please like Troy!
July 10, 2024
Google Public Storage Vicky Vicky
Very nice staff…
July 10, 2024
Google Public Storage Kevin Woods
Excellent service by Carolin
July 9, 2024
Google Public Storage Junior Hilario
Excelente propiedad muy limpia. Servicio brindado por Alma fue excelente
July 9, 2024
Google Public Storage Luis Guzman
Excelente servicio brindado por Alma
July 8, 2024
Google Public Storage Victor Var
Great service from Alma and Crystal. Was greeted with smiles and am extremely satisfied with my visit
July 8, 2024
Google Public Storage Willys Abreu
Great service provided from Crystal she is amazing highly recommend the location
July 8, 2024
Google Public Storage Rodriguez Raul
Thank you for the amazing recommendation on my unit size to Alma. Great service and friendly
July 8, 2024
Google Public Storage Ariah Garland
I CAME IN TODAY NEEDING HELP WITH A STORAGE UNIT ALMA HELPED ME OUT SHES WAS VERY KIND AND UNDERSTANDING SHE SHOWED ME WHERE MY STORAGE UNIT WAS NEW I WAS ON A BUDGET HELPED ME FIND A FORDABLE STORAGE UNIT I RECOMMEND ANYONE WHO COMES IN TO PUBLIC STORAGE UNIT SPEAK TO ALMA SHES GONNA HELP QUICK AND FAST ..!
July 4, 2024
Google Public Storage Baïdou Kante
Great place
July 1, 2024
Google Public Storage Chanell S Morris
The staff is very amazing. They stay open late for us yesterday. I wanted to say thank you for that.
June 30, 2024
Google Public Storage CW
How do you charge your your customers $10 for them paying a bill with customer service? I don't know is that not their job?? So basically the customer is punished for not paying their bill through their website which always has a technical issue with payments. This company is MONEY HUNGRY AND LAZY find another storage company to rent with.
June 28, 2024
Google Public Storage Braydi Flores
Excelente servicio. Excelente edificio.
June 28, 2024
Google Public Storage negestyle
Doug was great!!
June 26, 2024
Google Public Storage Faith Berry
June 24, 2024
Google Public Storage Nicole V
The rep Alma did such a great job making sure I was signed up and have access. Prices are great, and the facility is clean. Everyone is so nice here!
June 24, 2024
Google Public Storage Nelly Espada
Jose is Amazing! He really knows his job and has great customer service! Came in for pricing info and he helped me alot
June 22, 2024
Google Public Storage Mike Morgan
Troy did a great job setting everything up for me.
June 22, 2024
Google Public Storage Patricia Guzman
Excelente servicio de Carolin, muy buenas atenciones.
June 15, 2024
Google Public Storage Beautiful Enemy
Doug is the best
June 15, 2024
Google Public Storage Sabdi Reyes
Troy was Amazing. He walked me through the process which was fast and easy. Thank you for your assistance
June 14, 2024
Google Public Storage Sudarshan Singla
Crazy
June 13, 2024
Google Public Storage Lisa Davis
Tony did an amazing job helping me find the perfect storage unit. It was quick and straight to the point which is what I needed.
June 11, 2024
Google Public Storage Julian Ikemefuna
The storage place was good and the pricing was also good I had all my things taken in and they were safe without anybody interfering and trying to disturb me I was very relaxed in this
June 11, 2024
Google Public Storage David Meade
We had a fantastic experience opening up our account at this location. We first met Jose who explained everything to us and escorted us to view a couple of units. He was informative and friendly. Then when we were ready to open our account, we worked with Crystal who was just as wonderful. She was patient, courteous and outgoing. Together, they made this process very easy!
June 7, 2024
Google Public Storage Robert Peguero
Crystal fue muy increíble y buen servicio
June 7, 2024
Google Public Storage Edison Castellano
Muy buen servicio de parte de Crystal y Alma
June 5, 2024
Google Public Storage Linda McCoy
They are great at Gerard Ave, Carolin, Crystal, Alma and George they were all great to me, location is nice, clean, and very secure.
June 4, 2024
Google Public Storage Carlos javier Rivera
June 2, 2024
Google Public Storage Kesaine
Several items were recently stolen from my storage unit at Public Storage on 385 Gerard Ave. Unfortunately, filing a police report has been a slow process due to long wait times. This has caused significant stress and inconvenience, especially since another renter faced a similar situation while I was there. Adding to my concerns, I recently learned that there are no security cameras on the individual storage unit floors. This lack of security measures makes it difficult to rule out an inside job. I'm sharing this to warn others about the recent break-ins at this location and the potential security risks.
June 1, 2024
Google Public Storage Jeanette Pickett
Doug was very knowledgeable and professional with his job. He explained and showed me everything I needed to know about the storage and app. Good job, Doug, 10 star rating
June 1, 2024
Google Public Storage Soukeyna Gueye
Doug was great! He helped me so much during this time. He was such a good help.
June 1, 2024
Google Public Storage Nina M. Nichelle
May 23rd, 2024, all of my belongings in a @publicstorage unit in the Bronx were auctioned off online by storage treasure. This has caused significant hardship, especially as I'm currently battling cancer. On that Sat May 25th, I was rushed to the emergency room for stress (17 hours of Regurgitating bile). I have been on my own since I was 16 years old. I don’t have family assisting me. I grew up in foster care. I'm the 1st generation to get past high school. I suffer from psychosomatic nerve pain, PTSD, anxiety & depression from childhood trauma & my son’s death. Everything I owned was in that storage unit. For context, I've been a Public Storage customer since 10/2022. Unfortunately, due to my health struggles, I temporarily fell behind on a recent payment. I was unaware that the unit contents would be auctioned so quickly, especially without any attempt to contact me beforehand to discuss potential solutions. This incident has resulted in the loss of irreplaceable sentimental items, including photos, diplomas, identification & even my son's ashes. While I understand the need for businesses to enforce payment policies, in this instance, a more humane approach could have prevented significant emotional distress.
May 31, 2024
Google Public Storage Marie Dazelore
Doug was great!!
May 31, 2024
Google Public Storage Luis RIOPEDRE
Doug was great!!
May 29, 2024
Google Public Storage Myshanda Senhouse
I was in a rough patch today running late for work and Troy has saved my day. I appreciate these guys soo much. 100 stars if I could
May 25, 2024
Google Public Storage Joselito Mzk
An incredible place, good service, especially Troy from the rental office, I recommend it
May 23, 2024
Google Public Storage Bellatrix
Troy was amazing. Thanks for helping me find a unit
May 23, 2024
Google Public Storage Lionel
Doug was very helpful. Got me thru the signing up process pretty quickly
May 22, 2024
Google Public Storage Robyn Johnson
Doug was WONDERFUL and Helpful!!!!
May 20, 2024
Google Public Storage Daniel Marcano
Excellent service and understanding employees! Very helpful! Thank you.
May 19, 2024
Google Public Storage The TWIN
Fast, friendly, and very professional customer-service! José got me my unit quickly, and explained everything thoroughly and with a smile! KUDOS!
May 19, 2024
Google Public Storage D E
Troy is an amazing employee. He explained everything well and gave us an amazing storage room. Thanks
May 19, 2024
Google Public Storage Destiny Cintron
Finally got my storage unit today Troy helped very polite an professional
May 18, 2024
Google Public Storage Camilo Andres Gualteros
Troy helped me find the perfect space
May 18, 2024
Google Public Storage Perciana Corporation
Troywas very helpful. Thank you for the assistance
May 18, 2024
Google Public Storage Jr R
Doug was amazing, thank you!!!
May 17, 2024
Google Public Storage Wiky Wiky Wiky
Doug was a fantastic help. Troy was also amazing. I really appreciate these guys
May 13, 2024
Google Public Storage Michael Carannante (Mikey)
This storage facility seems damn near brand new! I rented a unit for a mere 29$ a month! What a steal. I am very pleased with the security amenities that the facility offers. It is quite secure. As well, very clean and staff is quite friendly. The only complaint that I may have is that the office hours are not very accommodating to people that may work during the day. They close their facility quite early, at 6pm on some days. This is inconvenient, but I guess it's to keep the riff raff out.
May 11, 2024
Google Public Storage Taylor Elise
TROYYY!!!! Hospitality on 10! Help me successfully pull off a last minute storage !
May 10, 2024
Google Public Storage Camron Chapple
Amazing storage unit. Troy made this process very easy. I was stressing trying to get all my stuff in by the time. Troy was so kind and considerate, the best part of this whole process.
May 10, 2024
Google Public Storage leonard pegram
Doug was nice and very respectful
May 9, 2024
Google Public Storage Jonathan Reyes
My first experience with Public storage and it couldn’t have gone anymore smoothly because of the help that I received from Alma she was so great and answered all my questions and help me get the right size space for what I needed. Definitely gave me 5 star customer service
May 6, 2024
Google Public Storage Sharon Lee Ritchie
As the owner of HUMANSCAPES, a Home Staging and Interior Design company, I'm happy to give a Public Storage/Gerard Avenue review. We've stored our extensive staging inventory at Public Storage/Gerard Avenue since it opened in 2013. All staff members have a wonderful can-do attitude. They're helpful, friendly, willing to cordially go the extra mile, and special thanks to Carolin, Miguel, Crystal T., and Jose for exceptional service! The facility is well-maintained, and the South Bronx location is convenient to my Harlem-based business. Reserving on-line in advance offers better pricing, and less-frequent rent increases would make it ideal. Overall, we've been satisfied with Public Storage/Gerard Avenue for over a decade!
May 5, 2024
Google Public Storage Maxwell Sowah
Doug was extremely professional and exceeded expectation. .
May 5, 2024
Google Public Storage Alonzo Johnson
Doug was very helpful. He I s extremely knowledgeable.
May 4, 2024
Google Public Storage Estefani Hernandez
Doug was very nice and thoughtful.
May 4, 2024
Google Public Storage Lyric Landon
Doug is the most amazing worker here!! I’ll make sure to ask for him every time I come in!
May 4, 2024
Google Public Storage Edgardo Martinez
Just rented here, customer service by Carolin was great.
May 4, 2024
Google Public Storage Angel Gutierrez
Carolin was great. Always very helpful and Jose was so nice too.
May 4, 2024
Google Public Storage Ai Gutierrez
I am a customer here for quite a while and was ready to pull out my unit die to rent increases but Carolin was very helpful by down sizing out unit and continue with our business she was great.
May 4, 2024
Google Public Storage Edgardo Martinez
Jose is amazing
May 4, 2024
Google Public Storage Jarisma Pujols
Jose is great! Amazing customer service.
May 4, 2024
Google Public Storage Joey Dejesus
Siempre que vengo, es tan agradable estar aqui, y todos son muy buenos empleados.
May 4, 2024
Google Public Storage Luis Cordero
Excelente edificio, limpio, buena música de fondo y el personal es muy agradable.
May 4, 2024
Google Public Storage Julian Turbay
Jose is greatest
May 4, 2024
Google Public Storage Hector Delgado
This is my go-to location for all my storage needs. The worker Doug whom assisted my partner and I was a tremendous helped. Highly recommended.
May 4, 2024
Google Public Storage lagente173rd
Doug was great and love the staff
May 4, 2024
Google Public Storage Jesus Guerra-Cordova
Excellent service always by Carolin.
May 3, 2024
Google Public Storage juan rivera
Excellent service always by Carolin , every time I come she always has a smile and willingness to help all customers, definitely recommend this facility.
May 3, 2024
Google Public Storage blessed fogam
Amazing service and always with a smile from Crystal!
May 2, 2024
Google Public Storage Nicole Williams
I want to say that the representative Troy at this location is just Amazing. He is very warrm and friendly and very helpful. His customer service is absolutely wonderful.
May 2, 2024
Google Public Storage Rami Hosni
My experience with Doug and Miguel is amazing
May 2, 2024
Google Public Storage Juan Nuñez
Doug was great!
May 2, 2024
Google Public Storage Roger Ellison
Crystal is a great employee, I have been a public storage customer for 3 years, crystal has always treated me nice , with professionalism.
May 2, 2024
Google Public Storage Roberto Oropeza
Received great service from Alma
May 2, 2024
Google Public Storage Donnell Holliman
I have been a customer here for quite some time and I like the facility and the staff is very friendly.
April 30, 2024
Google Public Storage mastersamer majzoub
Doug was great!!
April 30, 2024
Google Public Storage Roman Muhammad
Doug was fantastic!!
April 30, 2024
Google Public Storage Chris Kaboré
Doug was great
April 30, 2024
Google Public Storage Franklin Gomez
Doug was great!
April 30, 2024
Google Public Storage Miguel Delbois
Excellent service by Carolin always.
April 29, 2024
Google Public Storage Samuel Cabassa
José And Miguel was great
April 28, 2024
Google Public Storage Roberta Feliz
The best team. Thank you to Alma for the fast and efficient transition. Took care of everything we needed and answered all of our questions.
April 28, 2024
Google Public Storage Dobby Carrara
José is amazing, friendly and makes it much better to come to make any transactions
April 28, 2024
Google Public Storage Maria Tereza
El servicio que recibí departe de Alma fue excelente. Le recomiendo al que vaya a rentar aki que pregunte por ella para que ella le ayude
April 28, 2024
Google Public Storage Wilmer Minaya
Alma provided me with excepcional customer service
April 28, 2024
Google Public Storage Jenelle Jacobs
Jose was great. Very informational, helpful and provides great advise.
April 28, 2024
Google Public Storage Heather McArn
Troy was incredible from start to finish. He knows the meaning of customer service. He made a difficult day so damn easy. From signing up, to finding me a convenient space, to explaining the terms of service Troy was awesome. You are lucky to have him as an employee and should give him a raise immediately. He is management material. Best, Heather.
April 28, 2024
Google Public Storage Giorgio Morelli
Troy was the best and helped us move storage units seamlessly! Thank you, Troy!
April 28, 2024
Google Public Storage Maddalena Rona
Troy was the best! So helpful and excellent customer service. Thank you, Troy!
April 28, 2024
Google Public Storage Olivia Rona
Troy was amazing! Very helpful and brought down our rate for the same size storage room!
April 28, 2024
Google Public Storage Sharnita Johnson
I went to the Bronx location to help a friend retrieve some items from her storage unit & was super impressed by how clean and secure the facility is. I was especially pleased with how helpful and pleasant a young man named Troy was - he had a great attitude and made the experience pleasant.
April 28, 2024
Google Public Storage Margaret Daly
I have been with Public Storage for about 8 years. Always great experience. Today Troy made my day. I packed up a bunch of stuff. I asked and Troy found me a much smaller unit on the same floor. Super professional and super nice. Made it easy. Thanks Troy.
April 28, 2024
Google Public Storage Julio Suarez
Doug helped provide me with enough information to select the best size for my stuff. I definitely recommend Public Storage for it's outstanding customer service standards.
April 28, 2024
Google Public Storage Alexis Amezquita
Thank you Doug for an exceptional experience Last week. You helped convince me that Public Storage is the way to go!
April 28, 2024
Google Public Storage nancy polanco
Jose is amazing
April 28, 2024
Google Public Storage LauxKey Grimes-Aaron
Troy was an awesome help!! He explained everything out to us very thoroughly. He helped make this experience a very smooth and easy process!! Thanks so much Troy!!
April 28, 2024
Google Public Storage Jahkema Aaron
Troy was outstanding! He was so helpful and charming.
April 27, 2024
Google Public Storage Julio Gonzalez
Doug was excellent!!
April 27, 2024
Google Public Storage Aneeudy Music
Doug gave us the best customer service you can ask for
April 27, 2024
Google Public Storage SlyJuhbar
Troy was helpful. Gets things done quickly and effectively.
April 27, 2024
Google Public Storage Mamadi Doumbouya
I have been storing at this location on and off for 7 years. I have met plenty off staff new and old but Troy is outstanding. I bug him to use the restroom all the time and he lets me in with no problem. He is one of a kind
April 27, 2024
Google Public Storage Republic Guy
Doug was fantastic!!!!
April 27, 2024
Google Public Storage Ruth Lilly
Troy is by far the best employee in my eyes. He is always pleasant and helps me anytime I need him. Give him 10 stars
April 27, 2024
Google Public Storage Djeneba Cisse
Troy was very excellent with finding my family a space. Very clean facility. I recommend to everyone
April 27, 2024
Google Public Storage Salvador Isidro
Great location, very friendly staff, always clean
April 27, 2024
Google Public Storage alanni rae
Doug provided such great service ! Happy to be using storage at this location :)
April 27, 2024
Google Public Storage Ebrima Sillah
Troy is a very nice young man very professional
April 26, 2024
Google Public Storage Mary Martin
Excelente servicio al cliente, carolin, crystal siempre son muy amables.
April 26, 2024
Google Public Storage Jayden Navarro
Thank you for the amazing service, very welcoming and friendly!!
April 26, 2024
Google Public Storage Christian Batista
Gerard avenue staff is always so kind and helpful. Love being helped by Carolin especially!
April 26, 2024
Google Public Storage Leo Estrada
April 26, 2024
Google Public Storage Issouf Bamba
I was a customer here back in 2021 and 2022 and seeing property manager Carolin here again was very comforting as she is always so pleasant and knowledgeable, she is a great asset to the company and represents very well the brand with her customer service. Building is always and still in great shape.
April 26, 2024
Google Public Storage El Lugar Studio Tv
Doug and Troy has given me the best service anyone can ask for
April 26, 2024
Google Public Storage abdoul aziz kiema
Always happy to see my favorite employee crystal . Amazing service
April 26, 2024
Google Public Storage Juan Mercedes
Siempre muy bien servicio de parte de Crystal y carolin
April 26, 2024
Google Public Storage Malkk Milligan
I need a space in June as I will be moving. I stopped by the property and was greeted by a young man named Troy. He was very professional and helped me pick the perfect size unit. I will for sure be storing at this facility. The facility is very clean. They even have an app that I can make payments on instead of having to come to the property every month to make a payment. Great customer service is hard to come by these days and Troy was nothing less than excellent
April 26, 2024
Google Public Storage Madeline Santiago
I have been a customer of Public Storage Gerard Ave for quite a few years, and the customer service is excellent from Carolin the property manager to the rest of the staff Crystal, Alma and all the others. I totally recommend everyone to store here.
April 26, 2024
Google Public Storage Jose Garcia
Tengo usando este storage muchos años y siempre tengo una grata experiencia con carolin, Miguel, cristal, alma, la verdad es una bendición tener gente que te ayude tanto como ellos.
April 26, 2024
Google Public Storage winston sanabia
Muy bien servicio siempre de parte de Carolin , Crystal y Alma
April 26, 2024
Google Public Storage Winston Roger Sanabia Alvarez
Amazing service always from Miguel
April 26, 2024
Google Public Storage Winston Roger Sanabia
Excellet service all the time by Carolin and Crystal. Definitely recommend it.
April 26, 2024
Google Public Storage Maria Maldonado
Wonderful Service from Doug yesterday, he was polite and very informative!
April 26, 2024
Google Public Storage Siaka Sanyang
Always greeted with a smile and amazing service from Crystal. Thank you!
April 26, 2024
Google Public Storage Daniel Stark
Have been a customer for sometime but always continue to get the best service from Crystal with always a smiling face
April 25, 2024
Google Public Storage Segio Dos Ramos
They are all amazing here at the property and its very well cleaned, want to give a special shoutout to Miguel for alwasys being so helpful every time i come
April 25, 2024
Google Public Storage Alfredo Ortiz
Doug and Troy are amazing
April 25, 2024
Google Public Storage billy reye
Alma, at Gerard public storage was fantastic showed us around answered all of our questions. We will definitely be back here.
April 24, 2024
Google Public Storage sol ramirez
Excelente servicio de Carolin, se tomó Su tiempo para mostrarme La unidad y entender mis necesidades.
April 24, 2024
Google Public Storage Sophie Kouyate
“My husband and I had the pleasure of interacting with Doug today from customer service, and I must say, it was an outstanding experience. Doug went above and beyond to assist us with my inquiries, demonstrating unparalleled professionalism and dedication to ensuring customer satisfaction. His knowledge, patience, and friendly demeanor made the entire process smooth and enjoyable. Doug truly embodies the essence of exceptional customer service, and I highly recommend him to anyone seeking top-notch support. Thank you, Doug, for your outstanding service!”
April 20, 2024
Google Public Storage Jean Pamphile
My initial review was not positive but both Crystal and Carolin changed that for me. Their positive attitudes and the attention they have given me absolutely changed my mind. Thank you ladies !
April 20, 2024
Google Public Storage Royal.A
Doug helped me and im so happy 😀 this is my first experience and he walked me through it thank you sooooo much
April 19, 2024
Google Public Storage Chris B
Very helpful. Great place.. Troy was very helpful
April 19, 2024
Google Public Storage kaira martinez
Troy thank you so much for all the information you provided. Very clear and informative. Pleasant customer service. Keep up the good work. GIVE HIM A RAISE PEOPLE. Thank you for being another pair of eyes.
April 19, 2024
Google Public Storage Moussa Koita
Amazing service from Crystal. She was very helpful in helping me find a good space for my needs!
April 17, 2024
Google Public Storage marisol Cortes
Doug was so helpful and generous. I definitely recommend this storage
April 17, 2024
Google Public Storage Carey Nixon
Very good service from Ms Alma
April 13, 2024
Google Public Storage flores reyes
Troy’s customer service was amazing
April 12, 2024
Google Public Storage Brunilda Martinez
Doug was great!!
April 12, 2024
Google Public Storage Juan Arroyo
Troy was very professional. I am going through a rough time and he helped me find the perfect unit for an amazing price. I recommend him to anyone
April 4, 2024
Google Public Storage Praying Hands
This Public Storage has the best staff. Shoutout to both Troy and Josh. My Mom had a storage unit here. She passed away unexpectedly a few months ago and so my siblings and I had to retrieve her things. We dealt with Josh who was such a sweetheart and super understanding during a very difficult time. He was great. Recently we decided to get a smaller storage unit. I stopped by yesterday with my brother and this time we were assisted by Troy. Troy was great. He was knowledgeable and very thorough while going over the rates, etc. Great sense of humor too. Both Troy and Josh have great personalities and are excellent when it comes to Customer Service.
April 3, 2024
Google Public Storage Fhj Cfy
Thank you Doug for the great service
April 3, 2024
Google Public Storage Issa Deas
Excellent service. Reserved a unit ahead time. Troy gave me a call, we set an appointment, toured the unit, all set up in no time. Seamless, easy, professional. Lots of options in the neighborhood- would definitely recommend this location. Appreciate you Troy!
April 2, 2024
Google Public Storage MELISSA ALI
Doug is very helpful and polite thank u
March 30, 2024
Google Public Storage Keona Serrano
Troy great and provided wonderful customer service.
March 30, 2024
Google Public Storage Keila Cotto
I was helped by a great gentlemen Troy. He was very helpful and answered all my questions and was very patient with me. Great customer service!!!
March 29, 2024
Google Public Storage Shania Fowler
Troy customer service is amazing the place is clean and I highly recommend it
March 29, 2024
Google Public Storage Ruddy Lugo
Troy was amazing. The price was high and I was not about to rent but he walked me through the e rental and saved me money
March 29, 2024
Google Public Storage mcdonald smith
Doug was great!!
March 29, 2024
Google Public Storage Felicia Mercado
This Public storage facility is nice and clean! It’s the best so far and worth their prices! However I can’t afford them but the workers they have are amazing especially Jose! Jose helped me look around even if I was window shopping! He made me realize what sizes fit me the best and unfortunately I did go to a different storage unit because public storage prices was a little to high for me! I still want to say thanks to Jose for the amazing help!
March 29, 2024
Google Public Storage Nelly Espada
This review is for Jose S. ! I didn’t get to rent due to HRA however Jose helped me discover the true size that I need and what will work best for my family and me! Helped me get a quote for a unit and showed me the units the fit in my budget and also showed me how nice and clean the facility is! I will be renting in the future!
March 26, 2024
Google Public Storage andree tra lou
Doug gave great customer service!!
March 26, 2024
Google Public Storage rochelle meggoe
Alma was very helpful and patient with my mother and I . She helped us navigate our way through the process and transfer of our old unit to a new smaller unit. She made sure that we got the unit that suited our needs best.
March 25, 2024
Google Public Storage Eric Gesimondo
Crystal went above and beyond to assist me with finding the perfect storage solution. She was incredibly knowledgeable, patient, and attentive to my needs. Highly recommend!
March 20, 2024
Google Public Storage Moustapha Kaya
Troy is very knowledge at his job. Thank you very much
March 19, 2024
Google Public Storage cristal reynoso castillo
Doug was great!!
March 12, 2024
Google Public Storage Niurkadias
Alma is a great representative she hélped me out alot please give her a raise.
March 9, 2024
Google Public Storage Johanna Battista
Doug was great!!
March 8, 2024
Google Public Storage OMAR Garcia
Carolin Great customer Service and great personality she answered all the Q that i have ask for her when ever ya need help 👍🏼
March 8, 2024
Google Public Storage JUNAISY R
Doug was very helpful informational gave me good promotions very calm and understanding patient. Thanks doug
March 6, 2024
Google Public Storage alicia Castillo
You guys are wonderful. Clean building and great staff members: Crystal, Miguel, Kamille and Malik. 100 star service!!!!
March 5, 2024
Google Public Storage Nicolas Figueroa
Doug was amazing!!
March 2, 2024
Google Public Storage Mamadou Souare
Amazing amazing amazing. Carolin and Crystal are fantastic and always so kind and helpful
March 1, 2024
Google Public Storage Julie Mcneal
Came in to rent today, Carolin the property manager was amazing, great customer service, building is well lid, music in the background. Would totally recommend it.
March 1, 2024
Google Public Storage Ousmane Diouf Ndiaye
Doug gives the best customer service
March 1, 2024
Google Public Storage yasmin mendez gonzalez
Everything was a quick and easy process . Associate Troy was very helpful in explaining the process
February 29, 2024
Google Public Storage Henrry Garcia
Carolin es excelente siempre tiene las mejores atenciones. Lo recomiendo en su totalidad.
February 29, 2024
Google Public Storage Tay Turner
February 29, 2024
Google Public Storage Edwin Bracero
Excellence provided by crystal and Carolin...can't be happier
February 29, 2024
Google Public Storage Youssouf Sow
Doug gives the best customer service
February 29, 2024
Google Public Storage Marilyn Hernandez
Quedemos satisfecha con el servicio que me brindo Alma. La recomiendo
February 27, 2024
Google Public Storage AMIDOU DIARRASSOUBA
Doug is great
February 24, 2024
Google Public Storage Jhon Carmona
February 24, 2024
Google Public Storage Nouridine Toutabizi
Troy,is nice and Doug
February 10, 2024
Google Public Storage Gilbert Santiago III
February 6, 2024
Google Public Storage Anthony Taliafero
January 31, 2024
Google Public Storage Major Otis Otis
Hi, This a Super Super shoutout to two of ur Employees. Miguel who has always given the best customer support for years to me . He is a great person always happy and always greeting me with a Smile #HappyHeart .He is One of ur Best please promote him we need more people like him around. My second shoutout goes to True. This employee greeted me with a smile also Mr true showed me cares for his customers and for that I am grateful.Both gentleman deserves and outstanding award . Because of them my experience every time I come which is every month has been remarkable!!!!!!Thank you guys for such great customer service !!!!!! You Rock♥️
January 27, 2024
Google Public Storage esther nieves
Thank you doug for your grreat sercice!!
January 25, 2024
Google Public Storage Carolina German
organization, cleanliness and very friendly and trained staff
January 23, 2024
Google Public Storage Phillippa Hart
January 20, 2024
Google Public Storage Mat Sokol
really good service, doug was very helpful
January 20, 2024
Google Public Storage Patricia Copes
Clean storage unit
January 13, 2024
Google Public Storage Hector Artiles
Doug was great
January 12, 2024
Google Public Storage Felix LeChat
Kept my stuff good. Love the staff
January 8, 2024
Google Public Storage Tony Garcia
Trying to find out what are the sizes and the prices so my experience is not all too well I'm trying to see it and I can't find it
January 4, 2024
Google Public Storage Sasha Silva
Doug was extremely helpful. I recommend anyone that comes here looks for him. He took care of ensuring we got the unit size we needed with also reassuring we did so using the promotion they had.
December 30, 2023
Google Public Storage Kimberly Quito
Doug was great
December 20, 2023
Google Public Storage freddy lopezz
Doug was amazing!!
December 18, 2023
Google Public Storage Danielle Lee Greaves
Troy is wonderful! I moved into my storage unit this afternoon and he was incredibly friendly, helpful, knowledgeable and patient. Also, because Google is not letting write a separate review, I have to add that Alma IS A GODDESS! I was at the end of my rope at closing tonight and she GRACIOUSLY rescued me. A hearty thank you to them both!
December 15, 2023
Google Public Storage jennifer otero
Troy is an amazing worker. Take care of me right away 5 star !!!! Great place
December 12, 2023
Google Public Storage Rafael Jimenez
Doug is amazing really helpful thanks
December 7, 2023
Google Public Storage keyona spencer
I came in, I was greeted by Miguel. Great customer service is hard to come by. Miguel showed me the space I’d be renting, explained everything in detail. Made me feel comfortable with the knowledge and my complete transaction. Very easy and quick process. Thank you!
December 6, 2023
Google Public Storage Tanisha marte
I would like to give a shout out to Alma she gave an outstanding customer service. She was so helpful in finding a spacious storage space along with other questions we had. I would recommend others to have her help you with your needs. She was very attentive and willing to respond to all questions. -Tanisha Marte
December 6, 2023
Google Public Storage Marilyn Ortega
I want to give a shout out to Alma she was very helpful in our needs. She was very attentive and willing to help us find a great storage space. I would sure recommend her she provided an amazing customer service. -Marilyn Ortega
December 3, 2023
Google Public Storage salaheldin hassan
Alma help full
December 2, 2023
Google Public Storage Lisa Lopez
It was a great experience. Troy made everything quick and easy. If I can give him more stars, I would..
December 1, 2023
Google Public Storage Mike Shaw
Thanks Doug I appreciate the help. Great customer service!!
November 30, 2023
Google Public Storage Kafayat Odunaiya
DOUG is very good at the service He makes everything easy with the storage
November 30, 2023
Google Public Storage Bobby Lee
I went in today November 29,2023 to rent a storage unit. Fortunately I was able to speak with a gentleman named Miguel. I must say it was a good choice because, I was very comfortable with his conversation as well as everything that he explained to me.He also took time to take me up to see the storage unit that I was interested in renting so that I could see it before I finalized my purchase. Great customer service I would recommend anyone to choose this storage LOL I hope they are lucky as I was to get the customer service from Miguel
November 29, 2023
Google Public Storage Roberta Lee
I had the pleasure of working with Miguel. He has a great personality and was very informative . I can honestly say he's the main reason why I decided to go with your company for my rental. I would definitely recommend others to come see Miguel.
November 29, 2023
Google Public Storage Emily Rivera
Horrible, horrible, horrible, horrible service. As far as renting a space they are okay but as far as reaching this site to speak to someone I’ve been trying to reach them the past two days and I call every other hour and I haven’t gotten back any kind of response. I’ve been a paying loyal customer as of august 22, 2022 and this is my first time having an issue because they are remodeling my floor and everyone needs to evacuate their items before December and I have so much going in my life where I have misplaced my keys so when I went there they said that they need to email the property manager to click my lock and they’ll email me, they never emailed me and I did miss the call by a minute but trying to get a hold of them for the past day has been ridiculous I’ve been calling for several hours and even customer service was very unhelpful and unpleasant and rude . I am disappointed by this treatment since I have been a loyal paying customer for over a year now..
November 26, 2023
Google Public Storage Joey Morales
Doug was great!! Helped a lot!!
November 25, 2023
Google Public Storage Elise Ingram
Excellent Customer Service Skills- Yoo Hoo -Troy! 👍🏾
November 22, 2023
Google Public Storage Travion Joseph
Calm, Clean and Friendly for the most part.
November 18, 2023
Google Public Storage Kevin Sacaza
Quick and easy service, doug helped me out, saved me some money
November 16, 2023
Google Public Storage Parnel Dupoux
Excellent service very communicative answers all questions and concerns -troy
November 15, 2023
Google Public Storage Barry Crawford
Doug was great!
November 14, 2023
Google Public Storage crystal crosby
Great customer service help you with everything you need great personality. Thank you Troy for everything.
November 14, 2023
Google Public Storage Carlos Rufino
El servicio brindado por Alma fue exelente
November 10, 2023
Google Public Storage Kalkidan Taye
Doug was great. He showed us the space, helped us close out our accounts for our smaller storages and he helped us make the smoothest transition to our newer larger storage space.
November 9, 2023
Google Public Storage Felix Molina
Troy’s customer service skills are beyond amazing. He explained things in detail and made my experience very easy. I would recommend him to anyone
November 8, 2023
Google Public Storage Andre Hewitt Jr.
Doug was great
November 8, 2023
Google Public Storage manny tosado
November 6, 2023
Google Public Storage Christian Tosado
Great storage facility. Clean, neat. Professional employees . David was helpful and super easy to work with. Made everything simple and super informative. Promote that man!
November 4, 2023
Google Public Storage Oliver Yan
Stuff was really friendly and helpful
November 4, 2023
Google Public Storage Elizabeth Ramirez
Doug was amazing and offered the best customer service! He went above and beyond to make sure I was well taken care of.
November 4, 2023
Google Public Storage JENNY GOMEZ SOMOS DE QUISQUEYA (SDQ MEDIA)
November 3, 2023
Google Public Storage Paul Caban
Doug was amazing and offered the best customer service.
November 3, 2023
Google Public Storage Thurman Steward
Clean
October 31, 2023
Google Public Storage Shelly Wilson
David and Miguel are wonderful.
October 30, 2023
Google Public Storage Legrand
David is the best a perfect gentleman and a true professional He is the man .
October 30, 2023
Google Public Storage Ude Darbo
I was clueless with storing my belongings but thankfully David was here to help me with all my concerns!
October 30, 2023
Google Public Storage Kelvin C
David was EXTREMELY HELPFUL!
October 30, 2023
Google Public Storage Dynisty Roman
Nice storage facility, very clean and the staff were nice. Shout out to David from the rental office for his phenomenal customer service and for taking his time and showing us multiple units till we found our match.
October 28, 2023
Google Public Storage Joseph Staley
Doug's customer service was exceptional. Very courteous, kind and considerate. Taylored to our needs and answered any questions we had
October 28, 2023
Google Public Storage Kersee CruzNYC
The team was amazing!! Thank you Carolin for giving me your time and patience.
October 28, 2023
Google Public Storage Austin Powers
October 28, 2023
Google Public Storage Alba Martunez
Excellent customer service, I have been storing here for years intermittent, I absolutely love it.
October 28, 2023
Google Public Storage Chris Low
So easy to get to, people are awesome. David made everything perfect.
October 28, 2023
Google Public Storage Teofilo Garcia
Excelente servicio. Totalmente recomendado
October 28, 2023
Google Public Storage Idriss Njoya
Doug was great!!
October 27, 2023
Google Public Storage Maria Rehan
Doug was great. Really appreciated him helping us out. Thank you
October 25, 2023
Google Public Storage Adorn the Wicked Official
Doug was Awesome
October 24, 2023
Google Public Storage Javier Cardona
October 24, 2023
Google Public Storage Carmen Morales
Excellent customer service by Carolin. Is refreshing to go to a place and get treated the way that she did with us. Impressive.
October 22, 2023
Google Public Storage fatoumata diawara
Thank you Doug for helping me do an e-rental!
October 22, 2023
Google Public Storage La Bodega
Doug was great!
October 19, 2023
Google Public Storage Kiara Rivera
Crystal T. Help me from the very instant I walked in, she was very kind & extremely helpful, I love her vibe from the moment she greeted me. Crystal T not only told me about one storage until but gave me more options to see other size of storage units & I went for bigger since it was my first time I didn’t know much about the sizes, the one I was going to go for was way smaller than I had anticipated. She was also very clear about public storage pricing & policy also gave me a short run down of the history of Public Storage. As a first timer I’m great full I was able to get the right help & at the end of it all she’s a Taurus like meeee so it’s giving 100/100 . IF ITS YOUR FIRST TIME RENTING STORAGE GO SEE CRYSTAL T. 🥰
October 17, 2023
Google Public Storage ANDRES
Not bad
October 17, 2023
Google Public Storage delvarie
My time at this facility was phenomenal, thanks to the help of Alma. She’s patient, influential and very friendly. Alma’s calming aura has made my experience here more than amazing. Her customer service skills are superb as well. 10s across the board!
October 15, 2023
Google Public Storage Manny Feancis
Miguel, the manager is the bomb very helpful very understanding can multitask and very very genuine person. He needs a raise immediately.
October 15, 2023
Google Public Storage Carlton Patterson
Miguel I didn't forget and must express how far and above excellent is your customer service and problem solving skills. We highly thank you and recommend if possible that you are the first contact someone seeks. Again thanks for your outstanding customer service in a world of as I say Azzzholes♥️♥️....Troy was exceptional and an expert in showing details and giving information,clean and excellent customer service...
October 13, 2023
Google Public Storage Domingo Gomez
Thank you Doug for helping me today
October 11, 2023
Google Public Storage Milton Wilson
Every time I come in here I'm greeted by a smiling face from Crystal T. Always amazing service!!
October 11, 2023
Google Public Storage Kris Bermudez
Doug is the best
October 11, 2023
Google Public Storage Nychelle Caquias
Crystal T. has amazing customer service and very informative. Clean location.
October 11, 2023
Google Public Storage Roberto Oropeza
Servicio brindado por Alma fue exelente
October 10, 2023
Google Public Storage rahemlamen drammeh
Doug is great!!
October 9, 2023
Google Public Storage Jasmine Edris
David is amazing. He was so personable and warm and helped me pick the perfect storage unit size
October 7, 2023
Google Public Storage Rashida Mcnish
Thank You Doug for an amazing customer service.. God Bless you
October 4, 2023
Google Public Storage Anrwy Polanco
excellent service from staff
October 3, 2023
Google Public Storage Isatu Sessy
Excellent service by Carolin, building is clean, music in the background, well lid, definitely recommend it.
October 1, 2023
Google Public Storage David Rivera
Doug T was very nice and helpful
September 30, 2023
Google Public Storage Gloria Ortiz
Exceptional service provided by the staff at this facility. Without a doubt, the team here is truly amazing. However, I must highlight Troy in particular for his outstanding assistance and attentiveness to our needs.Thank you once again for the remarkable service
September 29, 2023
Google Public Storage Josedavid Avila
Doug is always so helpful when I come
September 27, 2023
Google Public Storage Dulce Padua
As soon as I walked in I was welcomed and greeted by Alma. She found the exact size locker I was looking for and gave me all the information I needed. This location is super clean and I recommend for people to rent for their storage needs.
September 23, 2023
Google Public Storage Socorro Sosa
Siempre que vengo aquí, me siento tranquila por que mis cosas están en un lugar limpio y tranquilo. Carolin siempre tiene una sonrisa y es muy amable con todos sus clientes, me incluyo a mi misma.
September 22, 2023
Google Public Storage Felicity
Troy was the best help ! Definitely recommend!
September 21, 2023
Google Public Storage Shahina Salam
Great service 🐕‍🦺
September 21, 2023
Google Public Storage Nass
September 20, 2023
Google Public Storage Anthony Polanco
Amazing service from Crystal T, always!
September 19, 2023
Google Public Storage Prettysmile Gri
I had the pleasure of having Doug help me with my storage the day of move in. He was super helpful & patient & every time I go in he’s always available to help or answer any questions I have. Amazing customer service Doug!
September 17, 2023
Google Public Storage Miguel Ortiz
Doug was exceptionally helpful even at the eleventh hour with a lot of foot traffic at the storage. I appreciate his patience and kindness.
September 15, 2023
Google Public Storage Rodelio Garcia
Thanks Doug for helping me setup the app
September 14, 2023
Google Public Storage Ariel Quintanilla
Alma me brindo excelente servicio
September 9, 2023
Google Public Storage Jessica Capers
Amazing service from Crystal T. Always so helpful and kind
September 8, 2023
Google Public Storage DONALD PRINCE
Thank you Doug for helping me with the app
September 6, 2023
Google Public Storage henock tesfaye
Doug is great!
September 5, 2023
Google Public Storage Luis Acosta
Doug, was Amazing and exceptional. The level of customer service was top notch. He was able to answer every question and was able to get me the storage unit that I wanted.
September 5, 2023
Google Public Storage Kathleen Haskins
Doug and Carolin were exceptionally helpful!
September 5, 2023
Google Public Storage Hector Tolosa
Doug was great! Thank you for everything.
September 5, 2023
Google Public Storage Mrhumbleboss
Service was amazing and Alma was very professional!
September 3, 2023
Google Public Storage Eli Cruz
Alma was very helpful in helping us find the right storage unit for us! She took us on a tour to see the different sizes and gave us a lot of information on what renting would be like. She walked us through the entire process. Very lovely customer service.
September 2, 2023
Google Public Storage Sherri Parnell
Troy has provided me with excellent customer service on my first rental. I would highly recommend him
August 31, 2023
Google Public Storage Melissa Tarrab
Doug was extremely Helpful getting me set up for my storage unit and answering all my questions
August 28, 2023
Google Public Storage Desiree Mejia
Crystal was great! Very helpful at explaining everything. Best customer service I've received in a long time.
August 28, 2023
Google Public Storage Melissa M
Crystal was amazing. Very helpful and outstanding customer service.
August 27, 2023
Google Public Storage Russell Hay
Crystal was excellent. She helped me through the process of renting a space and was willing to go above and beyond to show me several units to find the one that met my needs best. Thank you, Crystal, for the friendly customer service!
August 27, 2023
Google Public Storage Katty Vasquez
Miguel was great a setting me up with my new storage unit he was fast and efficient thank you great customer service
August 26, 2023
Google Public Storage Adalgisa Payero
Great customer service by Doug. Excellent 😀
August 26, 2023
Google Public Storage UTANY
Great and pleasant customer service by Doug
August 26, 2023
Google Public Storage Eren Brock
Troy was spectacular and extremely thorough with assisting me in adjusting and securing my rental unit. 5 stars!!
August 26, 2023
Google Public Storage Nicholas Beltran
Crystal at Public Storage is the go-to person here at this location. She was very professional, helpful, knowledgeable & most importantly, a pleasure to work with! Thanks for your help Crystal you were awesome!!!
August 25, 2023
Google Public Storage Bao Vo
Troy was so helpful, over and beyond to get me set up. He was so pleasant and patient. I recommend him any time. Thank you Troy
August 22, 2023
Google Public Storage Rick Carrion
Thank you Doug for helping me set up my reservation!!
August 21, 2023
Google Public Storage Jose Gutierrez
Muy buena atencion departe de la senorita Alma
August 18, 2023
Google Public Storage Elpidio Rodriguez
This places its really nice and clean MY GUY Doug HELP me a lot with getting a storage place it was my first time doing it so he walk me through the steps to rent my storage I highly recommend this places for anyone ⭐️⭐️⭐️⭐️⭐️
August 17, 2023
Google Public Storage BlackGerryMander
Doug is great!!! Helped me soo much!!
August 15, 2023
Google Public Storage Maisam Rajaie
Doug was great and helped with the price!!
August 13, 2023
Google Public Storage Lamine Deme
Troy was very helpful during my rental process. I would recommend you go to him for assistance
August 12, 2023
Google Public Storage Been Trill
First time coming here. Thanks to troy for the great service!!
August 9, 2023
Google Public Storage Alex Cruz
Amazing service and customer service from Miguel as always. Friendly and efficient
August 9, 2023
Google Public Storage Ish Auto
Doug gave me great customer service and was very attentive
August 9, 2023
Google Public Storage William Rivera
Troy was excellent. The process was easy and he was very informative
August 8, 2023
Google Public Storage Efrain Ortiz
August 6, 2023
Google Public Storage Mamadou Souare
Amazing service from Crystal here at this location. She is always so welcoming and friendly. Keep it up!
August 5, 2023
Google Public Storage Piraña
Troy gave me great customer service
August 5, 2023
Google Public Storage Bintou Diallo
Went this morning to make a payment Carolin the manager always has a smile, took care of my payment, helped me to reset my password for the app. It's nice to start the day with a great customer service like hers.
August 4, 2023
Google Public Storage Joshua Oleh
Doug gave me a great experience, easy and fast
August 4, 2023
Google Public Storage Yaw Frimpong
I rented here in the past, entire time its been a great experience, and seeing manager Carolin there year after year is very pleasant. She is very knowledgeable and patient. Recommend it.
August 4, 2023
Google Public Storage Joey Lop
Doug was very helpful and I appreciate so much for his knowledge. And shout-out to Miguel for assisting me with the reservation.
August 4, 2023
Google Public Storage Francisco Alberto
Excellent customer service by Carolin she was very attentive and friendly, most importantly took her time to pay attention to all my storage needs. This location has great access, is very clean, I definitely recommend it.
August 4, 2023
Google Public Storage Jose ontaneda Ontaneda
August 2, 2023
Google Public Storage Belkis Wever
Excelente servicio por Carolin, me gusto mucho el edificio, esta muy limpio, y me aclararon todas mis dudas.
August 2, 2023
Google Public Storage Ansoumane Diaby
Great service provided by Alma
July 31, 2023
Google Public Storage info réwmi
Doug was great and very patient with us
July 31, 2023
Google Public Storage shareese bobbitt
David did an excellent job helping me with my problems online and also helping me with processing payment. He is awesome!!!
July 28, 2023
Google Public Storage Maribel Velez
Thalia was very helpful showing & explaining everything
July 25, 2023
Google Public Storage Kathy S.s
Doug was amazing helping with everything I highly recommended it
July 24, 2023
Google Public Storage Phee D.
Miguel was very warm and personable. He was informative and very clear and open with policies. He knew his job and was successful in verbalizing very point . So again thank you Miguel, For your help today . Bronx location on Gerrard Ave 10451
July 24, 2023
Google Public Storage Abou Samassa
Doug saved us time and was very helpful
July 24, 2023
Google Public Storage Cynthia Torres
Josh gave us excellent customer service, was very patient and was a pleasure being service by him.
July 23, 2023
Google Public Storage IAMTANK FGI
Josh was excellent. Honestly exemplifies customer service and embodies what someone who actually enjoys there job is suppose to look like. Helped me throughout the entire process and was a pleasure to be helped by! Awesome job man!
July 23, 2023
Google Public Storage camila fernanda gil montaño
Alma was very kind and informative. Helped me with all my questions and everything I needed for my storage needs
July 22, 2023
Google Public Storage Sheena Ayala
David is awesome need more employees like him.
July 21, 2023
Google Public Storage eliana matos
David was amazing! Very clear and detailed and assisted me with my first storage location. I felt comfortable renting and storing!
July 21, 2023
Google Public Storage Janiya Cooper
Josh gave me excellent customer service, explained the full rental process, property features, and monthly payment process. Thank you, it's appreciated.
July 19, 2023
Google Public Storage Maria Dias
Troy is always amazing he always helps me on my rentals. He is truly my angel. I appreciate everything that he does for me. Thank you kindly my angel
July 19, 2023
Google Public Storage Jose Gonzalez
Doug was great!
July 19, 2023
Google Public Storage SOPROG TV
Doug was fantastic!!
July 18, 2023
Google Public Storage Maria de Jesus
Miguel was very helpful in showing us the facility and was very knowledgeable when it comes to the process of renting a unit. He also took an extra effort to make sure we get the best deal when it comes to the rent. I highly recommend this facility which is very clean and highly organized and is staffed by the most respectful and accommodating personnel.
July 17, 2023
Google Public Storage Fama Gueye
I was happy about Doug’s and Troys services he was patient and explain all the details
July 16, 2023
Google Public Storage Kay Henderson
Man I haven’t had such great kindness and superb customer service in a while , as I work in customer service and understand the importance of a review you always complain when it’s bad but not enough praise when it’s wonderful so ; David and josh at this location were awesome. they closed my sale helped with doors and stayed late so I could unload my car as doors were not accessible with code at 6pm. It was great with out them staying longer for me it would been another trip and another van fee I’m so grateful for them and I hope they read this Thank you so much
July 15, 2023
Google Public Storage Marouf Toutabizi
Josh great customer service. Appreciated
July 13, 2023
Google Public Storage Megan
Josh, Miguel, Troy, and Crystal are awesome! Customer service was on point. They answered all my questions with a smile. Amazing team work! I will definitely recommend to my friends and family!😊
July 13, 2023
Google Public Storage julisa hernandez
Josh was an amazing help 5+
July 12, 2023
Google Public Storage marian morel
Crystal T. Was amazing!!! Great cutomer service from beginning to end of the process. Crystal T. answered all of our questions and went the extra mile to help us find the best unit!! I would give her 6 stars if I could!!!!
July 12, 2023
Google Public Storage Harvey White
Josh gave me excellent Customer Service, I rented online and when I came to property the next day, he walked me through the property features and storage management.
July 12, 2023
Google Public Storage Ricky Wells
Alma and migual were helpful
July 10, 2023
Google Public Storage Alice Rodriguez
Alma and Josh was very good in there customer service
July 10, 2023
Google Public Storage Ajanique Santiago
July 9, 2023
Google Public Storage Kanye Peterson-Ridley
July 6, 2023
Google Public Storage Jaynices Colon
Josh gave me excellent service
July 6, 2023
Google Public Storage Lorraine Brown
I always have some kind of issue trying to get into my unit... smh
July 5, 2023
Google Public Storage Francine Dennis
I found Ms. Ashley to be very professional, effecient, kind and courteous. I highly recommend her to take care of any and all clients who come to your place of business. She is an asset that should be valued.
July 3, 2023
Google Public Storage Santiago Dides
July 1, 2023
Google Public Storage GARY MERVIN
Troy provided me with excellent service. I highly recommend.
June 30, 2023
Google Public Storage Tamir Z. Brown
Great customer care Doug!
June 29, 2023
Google Public Storage Carlo C.
Troy was the perfect professional, look forward to working with him again!
June 29, 2023
Google Public Storage T L
June 28, 2023
Google Public Storage Farouk Chemam
One of the best places for your belongings. Service is great when you move in and prices are competitive. Thank you, keep it up!
June 26, 2023
Google Public Storage Luis La paz
Doug is amazing!!
June 25, 2023
Google Public Storage Brinet Rosario
Thank you Josh for making my rental process easy! He showed me a sample unit and I made my choice! thank you again!!
June 21, 2023
Google Public Storage Yolanda Torres
Crystal T did an amazing job great customer service The rates are reasonable and I would highly recommend public storage
June 20, 2023
Google Public Storage Gonzalo Bloise
June 19, 2023
Google Public Storage Colman Glves
Very nice, respectful and quick service.
June 13, 2023
Google Public Storage aneury rivera
I went to this place about 2 weeks ago and was helped by Doug, he has great people skills and customer service. Thank you!
June 12, 2023
Google Public Storage mae revell
It's clean, nice, the staff is friendly. If you gotta use the bathroom, you must be there 30mins b4 closing. Other than that, it's great.
June 10, 2023
Google Public Storage Jasett Lewis
Crystal and Troy awesome customer service they desire a raise
June 9, 2023
Google Public Storage khacheyla travis
David was such a big help, very respectful, and the process went very quick and smoothly !
June 9, 2023
Google Public Storage Ebony Barnes
David was very helpful. He made renting a unit seem like a breeze. He explained everything thoroughly and answered all my questions. I really appreciate his attentiveness and patience. Thank you David for all your help.
June 8, 2023
Google Public Storage Diahanna Brown
David at the location of 385 Gerard Avenue, Bronx, NY was an absolute gem. He made my transition to downgrade a storage unit much less chaotic than it would have been without his help. Public Storage you have a winner on your team with David. Carolin was also very helpful during this process. I’m grateful they were on duty the day I came in. Thanks guys, job well done! 👍🏽
June 8, 2023
Google Public Storage Miriam Tepale
Alma helped me out with my new rental unit .. it was an amazing experience loved the way she explained how everything will be taken care of as well as giving detail for my rental unit definitely recommended you to stop by and enjoy your rental space Thank You Alma!!
June 4, 2023
Google Public Storage José Enrique Mejía
Doug is great!! Edit 06/04/2023 11:29 a.m. This happens when Doug take your phone to set the Public Store app and reviews that he is great. Damn Doug! You are a dog!
June 3, 2023
Google Public Storage Steven Cortez
It was my first-time experience with Public Storage and all I can say is I recommend them to everyone! It started with a phone call from Josh, the manager of the Public Storage I made a reservation with. He welcomed me for joining up and kindly explained the entire process. When I arrived I worked with Doug, another manager. He was excellent too! He showed me to several units snd helped me narrow it down to one that fit my needs. Thanks team, I’m glad I signed up at this Public Storage!
June 3, 2023
Google Public Storage TheRevenger Dreams (TheRevenger)
Quick application process. Only Con: bathrooms are always closed.
June 2, 2023
Google Public Storage Ricky Kwofi
Thank you Doug for going beyond to help me in this difficult time
June 2, 2023
Google Public Storage Lizzy Dinkins
Josh was a beautiful person he show me what was available.
June 2, 2023
Google Public Storage esther johnson
I went this morning for a rental, and the customer service by Carolin was excellent, storage is very clean. And Alfonso was very friendly too.
June 1, 2023
Google Public Storage Angelica Hernandez
El servicio brindado por Alma fue excelente
June 1, 2023
Google Public Storage Maria Groves
Carolin was great, building was very clean, 4 elevatorsand 2 big loading docks. I can't ask for more, Carolin was very pleasant to talk to, totally recommend it.
May 28, 2023
Google Public Storage Joseph Selch
Very friendly and helpful staff. Highly recommend this site. Safe and secure facility
May 27, 2023
Google Public Storage Tobi Ariyo
Seamless and hassle free service, Troy was also incredible and very friendly. 10/10
May 26, 2023
Google Public Storage Mastaneh Saadat
Doug and Carolin are great!!!
May 26, 2023
Google Public Storage Erick Pinedo
Wow! Typically a corporate office deals with their customers with empathy, and understanding. Unfortunately, this is not the case with Public Storage. Their saving grace are their employees. In specific, Carolin, Crystal and Douglas. They are all amazing and work impeccably as a team. When I ran into a problem with my reservation, They all took the time to hear my needs, emphasize with my situation, and make sure that I received the best unit to fill my needs. They all joined in together in resolving problems in making the reservation process less troublesome. They are true professionals and Public Storage is lucky to have them represent the company. If it weren't for them, I would have taken my business elsewhere. If you are going to rent from the Gerard Ave location, make sure to ask for them for your assistance.
May 26, 2023
Google Public Storage Yvette Rhymer
Troy has provided me with excellent customer service. I would recommend him to friends and family. He deserves a raise
May 23, 2023
Google Public Storage Fausto Jaramillo
Carolin's customer service was amazing, I had a great experience, building is in really good shape totally recommended it.
May 22, 2023
Google Public Storage Dalerie Wilson
Crystal T . Has been an amazing friend throughout this process both in November of 2020 and now May 2023.. very helpful super friendly & really took her time to help me out both times .. How lucky am I .. hope to see her grow in this company .. thank you so much love ..
May 21, 2023
Google Public Storage King Shawnie
Josh helped me & provided great customer service. Ran me down everything I needed to know about the company & storage unit. Five star male who is very friendly as well
May 18, 2023
Google Public Storage ahmed sambo
Doug was Very helpful and nice
May 17, 2023
Google Public Storage Kevin Jeffrey
Doug was an excellent host. Very informative as well as polite.
May 15, 2023
Google Public Storage sandra Sheard
Doug was fantastic!!
May 15, 2023
Google Public Storage Maria Dias
Alma provided me with an amazing service. Highly recommend this place
May 12, 2023
Google Public Storage Diogenes Molina
Troy was amazing. He is very knowledgable and I would recommend him to anyone
May 10, 2023
Google Public Storage Tanya Bynes
Alma is an excellent employee. She took her time with me & made sure everything was correct. She has superb customer service skills
May 10, 2023
Google Public Storage Jon Lee
Troy and Crystal T were very professional and helpful throughout the new rental process. They even helped transfer my old account on the PS App. Thank you again, I appreciate the help!
May 9, 2023
Google Public Storage Shelly Ann
Doug and Miguel are the best people to go to! They have helped me so much thru out my time at pubic storage
May 9, 2023
Google Public Storage Hortensia Anderson
Despite the numerous phone calls, I experienced the staff members Doug and Alma from Gerard Ave be patient, understanding and my time was treated with grace
May 7, 2023
Google Public Storage Patrick Okolo
Alma is a terrific induvidual with great customer service
May 6, 2023
Google Public Storage Kiara Saunders
David had 10/10 service was super helpful and kind. We wanted to move to a bigger storage unit and we was able to do it with no problem.Will recommend coming here.
May 5, 2023
Google Public Storage Brunilda Martinez
Doug gave great service!!!!
April 30, 2023
Google Public Storage Yuberkis Fermin
Josh gave me excellent customer service and made the rental process smooth and easy.
April 30, 2023
Google Public Storage Tiff M.
Josh was very helpful and answered all of my questions with grace and professionalism. I highly recommend the location.
April 30, 2023
Google Public Storage Anthony Gurley
Josh was excellent. Two thumbs up.
April 29, 2023
Google Public Storage JOYCE GRADY
April 29, 2023
Google Public Storage Jose Ramirez
I appreciate David for helping me get my unit. Very informative and helpful
April 29, 2023
Google Public Storage michael samuels
Alma, was a wonderful hostess, very helpful and knowledgeable she was clear and knows her process, I really enjoyed my signup experience
April 28, 2023
Google Public Storage Hannah Suping
Doug was great!!
April 28, 2023
Google Public Storage TIAMIYA ABDULLAHI
Troy has helped me rent two units today. his customer service skills are above and beyond. He was very informative. I would recommend him to anyone
April 28, 2023
Google Public Storage Monico Reynoso
Crystal T was amazing. I had a space here before but this was the best service I've ever received here. Got me a great space and the facility is so nice and clean
April 25, 2023
Google Public Storage Aida Cruz
Doug was great!!!! He helped so much!!!
April 25, 2023
Google Public Storage Nomad Guru
April 20, 2023
Google Public Storage treasure yinka
Josh. He gave me the best deal and honest offer to a new client. Great Service
April 20, 2023
Google Public Storage Azeez A Sikiru
Josh...I'm happy with the service and everything he gave me. Excellent job
April 19, 2023
Google Public Storage blue right
Doug was fantastic!!
April 18, 2023
Google Public Storage Richard Maddy
Doug was great and he gave fast service!!!!
April 16, 2023
Google Public Storage Araceli Márquez
Troy gave my husband great customer service
April 15, 2023
Google Public Storage Andrea Gallo
Ashly was extremely helpful from start to finish. She took her time and explained everything to me. She even helped me to find the perfect size unit for my need. I will definitely recommend her.
April 15, 2023
Google Public Storage Justin Bruno
Great customer service skills. Josh & Janeen where both very helpful.
April 15, 2023
Google Public Storage Khary Matthews
Troy gave us great service. He made everything quick and easy to understand. Thanks alot!
April 11, 2023
Google Public Storage Amer Homran
Doug was fantastic!!!
April 10, 2023
Google Public Storage Tashianie Payano
Doug is amazing!!!!
April 8, 2023
Google Public Storage Rama bayor
Ashly thank you for the storage you have given us.This was very good you were good.I loved the promo codes.
April 8, 2023
Google Public Storage Moussa B
Troy has provided excellent customer service. I would recommend him
April 8, 2023
Google Public Storage Corcel Wilson
Crystal is superb! Thanks very much made my life so easy customer service was just superb!
April 8, 2023
Google Public Storage Najee Warner
Doug was awesome! We were able to get a great unit at a great price within 15 minutes. Highly recommend!
April 8, 2023
Google Public Storage margarito marquez
Muy buen servicio de Crystal. Buen precios y muy limpio!
April 7, 2023
Google Public Storage Aaron Pagan
I keep having billing issues with this location and each time I call, there’s a runaround as to why it’s happening. On top of that, they decided to increase the cost out of nowhere. Don’t fall for their “special deals.” Original review was 5 stars: Josh was really helpful and knowledgeable - stellar customer service.
April 6, 2023
Google Public Storage lorena bravo
THANK You Crystal T for all you wonderful help.. 💛
April 6, 2023
Google Public Storage J. L
Crystal T was our rep she was extremely professional and helpful. She made the rental process easy to understand as a first-time renter. i really appreciate the help and thoroughness of how she explained everything. The storage building its self looked well maintained and clean. I definitely recommend this place to anyone looking to store anything.
April 3, 2023
Google Public Storage Jorge Matta
Doug was great
April 3, 2023
Google Public Storage aifoS Photography
My wife and I have rented a unit at This location for like 2/3 years and we have to leave because they keep raising the price way high every year. When you call to ask for a price adjustment they automatically assume that you don’t want to pay and they tell you “if you don’t pay the increase we will not give you access to the unit” This company raises their prices too fast and too much. Worst experience. My wife and I will Best use them again. Manhattan mini storage is way better. We had a unit with them for about 10 years and they will always treat you with respect.
April 3, 2023
Google Public Storage aifoS Films
Worst customer service experience I’ve ever had with a storage Company. They keep raising the unit price by 55% in like one year and when you call to complain they harass you and say “well, if you don’t pay we’ll not allow you access to your unit.” They automatically label you a delinquent when you’re just calling to inquire about the price increase. I’ll never deal with them. Ever!
April 2, 2023
Google Public Storage Fidele Seka
Alma provided me with excellent service
April 1, 2023
Google Public Storage Dan2blessed
Doug and Troy were great!!!!!!
April 1, 2023
Google Public Storage Adriel Mendez
Troy give good service 👏
April 1, 2023
Google Public Storage Khalil Dawood
Doug,Carolin and Troy save me big time!!! Thank you so much
March 31, 2023
Google Public Storage Jenniffer Lantigua
Carolin is always nice, very knowledgeable I’ve been coming here for a while, building is well led, bathrooms are always clean, staff is friendly and prices are very competitive.
March 31, 2023
Google Public Storage Janderson Cabreja
Carolin es excelente. Soy cliente fijo aquí. Excelente servicio. Edificio súper limpio.
March 31, 2023
Google Public Storage Lawrence Wiggins
Troy, Doug, Carolin and Crystal all amazing, great customer service.
March 31, 2023
Google Public Storage MartinAM VIVI
Excellent customer service by Carolin the best of the best. Clean storage, nice music I the background, very pleasant experience
March 30, 2023
Google Public Storage JMI CONTRACTING CORP
Douglas was excellent … took care of my needs and was very understanding and knowledgeable.
March 30, 2023
Google Public Storage A S
Update as 13 months into storing with Public Storage at this location -- from the first month of "normal fees" (i.e., not the "free month and discounted first month rates, but normal listed rates) to 13 months later, they have increased the monthly rate by 80%. Consider yourself warned. Avoid if you’re looking for long-term storage, as there’s a bait and switch with pricing. You move in, and four months later they increase your rate by 35% (or more). The representatives at the actual location can assist with delaying it by 3 months, but then the increase is applied again 3 months later. Efforts to email “wecare@publicstorage” are fruitless and ignored entirely. Contracts are month-to-month which is normal, but price increases within the first six months is absurd. There’s no incentive to stay long-term, just use them as a stopgap / short-term solution. On the upside, the staff is nice and the units and space are clean. They also have an app, which is helpful most of the time, but it’s buggy. Location services don’t always work to unlock the doors, and when trying to update a payment, I got errors, which then resulted in a late fee. After opening a ticket requesting a one-time courtesy refund of the late fee, it was denied by the “wecare” team. There’s definitely better storage solutions out there that will value customers long-term.
March 30, 2023
Google Public Storage Elaina Christian
Doug was amazing. He made the process do easy!!
March 28, 2023
Google Public Storage Sekou Luke
AMAZING CUSTOMER SERVICE from Josh and David. They made the process clear and easy. FULLY SATISFIED!!!
March 27, 2023
Google Public Storage Djeneba kamissoko
Doug did an amazing job
March 27, 2023
Google Public Storage Lisana Astacio
Went in just to compare prices and it was a no brained to stay. Troy was excellent. He was patient at showing us storage units until we found the right one. He was very clear and detailed with the rules and instructions for the facility, and he was the ultimate reason we ended up picking this storage facility. Great guy!
March 26, 2023
Google Public Storage Adalberto Yamaha R6
MI OPINIÓN PERSONAL, Es que Este Storege o Es el Mejor o Estan en Los Mejores, Tiene los mejores Empleados, Karolin y las Muchachas Son Amorosas y muy profecionales, Yo llevo Años Con Ellos, y CRÉEME LES INVITO A QUE SI NO TIENEN ESPACIO EN SUS APARTAMENTOS ALQUIELEN EN ESTE STOREGE DEL 380 de GERALD AVE EN EL BRONX! 🤞🏻🤝👍 LOS MEJORES!
March 26, 2023
Google Public Storage Lamont Addison
Josh was outstanding with setting up our storage space. He was extremely professional, polite and very detailed! He is an asset to your business!
March 23, 2023
Google Public Storage Nilaja Yarborough
How I appreciate the staff here! From Miguel who started me on my way a few years ago to Crystal T. and Troy making my transfer process seamless today. I can truly say I experience customer service that is rare these days. Keep up the good work guys!
March 22, 2023
Google Public Storage Ladybay
Troys customer service was great . Explained everything very well.
March 22, 2023
Google Public Storage Tara Fernandez
Miguel was wonderful!!!!
March 19, 2023
Google Public Storage Easy Goita
Troy is the best! Very helpful, highly recommend
March 18, 2023
Google Public Storage Jeremy YT
Excellent service from Crystal T. Facility is very clean and well lit. All staff was extremely nice and friendly!!
March 17, 2023
Google Public Storage Anthony Alston
Josh gave me excellent customer service! I appreciate his professionalism.
March 15, 2023
Google Public Storage Israel Quinones
The storage building is very nice and tech savvy. It's very simple to understand once understood and the units are very well maintained compared to most storage buildings I've been. The customer service that assisted me Troy was exceptional and explained in a very detailed manner that I cannot explain how appreciative I am to be able to receive the assistance he provided. Thank you Troy!
March 8, 2023
Google Public Storage Adolph Hayden
Alma was very helpful. She helped me setup the app for easier access and to manage my account..
March 8, 2023
Google Public Storage Salimata Diallo
Great service provided by Alma.Facility is very clean
March 7, 2023
Google Public Storage Patricia A. Charles
Josh It's my pleasure to speak highly of your helpful professional performance! You saw a Senior struggling in need of assistance; paying someone else's storage for 2 going on 3 years this 2023. I know this struggling man came out of a 10x10 space and I couldn't see high losing the rest of his personal property. I'm using my rent money to help him until we can get it moved into the building he resides in. I am paying out for 3 different storage spaces. You decided to go above and beyond from your heart. II want Public Storage to know how much of an Asset you are to their business. I appreciate your help and the staff that saw fit to help me with this matter! Still looking for assistance to recoup what I have put out. Thanking you all in advance!💖
March 7, 2023
Google Public Storage Carmen Rodriguez
Josh very pleasant and professional thanks for your help
March 5, 2023
Google Public Storage Edwards A son
Alma was so nice and warm Thank you
March 5, 2023
Google Public Storage Rosemary Orhue
Public storage is a great place to store your things. The security is good and the staff is friendly. Troy was helpful in helping me with the rental process.
March 4, 2023
Google Public Storage JOHANNA ROSARIO
First time renting a storage and Troy guided us through the process step by step. Troy was very helpful and answer all questions his customer service skills go above and beyond.
March 4, 2023
Google Public Storage Leonard Ayemere
Doug was fantastic!!
March 3, 2023
Google Public Storage GUILLEMO MARTINEZ
Doug is amazing!!
March 3, 2023
Google Public Storage Mary Ella
Troy went above and beyond customer service. He was very patient and imformat. Thank you so for your awesome service.
March 2, 2023
Google Public Storage Evany Hernandez
Troy helped me find a suitable unit after searching all day, he was patient with me and I appreciate it very much.
March 2, 2023
Google Public Storage CHRISTOPHER DAVIS
Public storage on Gerard ave has had great service. A guy by the name of Troy helped me and was able to speed up the process to open a unit. Very accurate with detail and also helpful. Thank you for supporting me with opening a unit. Shoutout to the staff there. Keep up the great work!
March 2, 2023
Google Public Storage tony calderon
Ms Alma has been a very Profesional customer service im very happy with the service that she provide I than her
March 2, 2023
Google Public Storage vicenta henriquez
Yes I'm very happy with the service that I receive from Ms Alma very Profesional and very polite
March 1, 2023
Google Public Storage Mayaba Beauty
Doug and Miguel see great!!!
March 1, 2023
Google Public Storage RaZorMomandLitBoyJay13 Christiani’s
Troy! Was such an amazing help today and was so easy to communicate with and very fast paper work I can say by far a dope experience and great help , went too 4 other places prior wish this was 1st choice . Thanks Public Storage !
February 26, 2023
Google Public Storage collins ifeanyi
Josh was excellent in setting up an account for me, well detailed and friendly. Thanks
February 25, 2023
Google Public Storage Ramon Caraballo
Excellent customer service by Carolin.
February 24, 2023
Google Public Storage Frank Colon
Excellent customer service Thank you JOSh
February 23, 2023
Google Public Storage Noon Yung
Great experience with Troy he thoroughly explained everything I needed to know about obtaining and keeping my storage unit thanks for the great service
February 19, 2023
Google Public Storage Alberto Perez
Hola muy buenos días y gracias por si exelente servicio Alma y Ashley ..
February 17, 2023
Google Public Storage Sophia Wagner
Affordable, clean and nearby facility. Ashley was friendly and helped me with finding the right storage for my needs.
February 12, 2023
Google Public Storage Rajiv Givans
Great service from Alma. Recommend
February 11, 2023
Google Public Storage jenniffer uribe
Carolin the best of the best 👌. Excellent service, building looks great, prices are very affordable, luv it.
February 11, 2023
Google Public Storage Lingth Titus
Amazing service from Crystal T. Got us an amazing price and was very quick and efficient
February 11, 2023
Google Public Storage Harry Serrano
I came to this location from out of state, and i do not regret it. The customer service provided by Carolin the property manager was excellent. I felt welcome but most importantly i felt my items were and will be safe here.
February 11, 2023
Google Public Storage Walberto Perez
Me gusto mucho trabajar con Carolin llegue a las 9am y me recibió con una sonrisa 😊? Aprecio mucho su servicio al cliente. El edifico es limpio y tiene buena iluminación.
February 11, 2023
Google Public Storage Orlando Rivera
Made a reservation at Gerard Ave, Carolin was so informative and I liked working with her, made me feel comfortable very pleasant and knows a lot about the business but the best thing was the customer service I would luv to get same customer service like hers everywhere I go. Totally recommend it
February 8, 2023
Google Public Storage Phillip Stark
Joshua, good job!
February 7, 2023
Google Public Storage Rony Cruz
Crystal S was the best her patience. and knowledge of what I needed as a client showed through and through. If I could give her 10 stars I would.
February 5, 2023
Google Public Storage Patricia Delarosa
Great customer service. Josh was very friendly and helpful!
February 5, 2023
Google Public Storage Moussa Kargougou
Troy has helped me rent a second space within two days. He is simply amazing and I appreciate his work ethic. Give him a promotion
February 4, 2023
Google Public Storage Juan Rosario
Siempre que vengo estoy muy a gusto. Carolin siempre tiene una sonrisa y siempre ayuda al cliente.
February 4, 2023
Google Public Storage Mil ciades
Carolin fue excelente, muy buen servicio, el edificio es impecable, me gustó muxho.
February 3, 2023
Google Public Storage Mahamadou Diop
Douglas was great!!
February 2, 2023
Google Public Storage Rafael Perez
Excellence service by Carolin, helped me to set up the app, gave me clear instructions, set up my auto pay , she is very knowledgeable, when you go there look for her.
February 1, 2023
Google Public Storage Angel Avery
Miguel was knowledgeable helpful and such a sweet soul. god bless him highly recommended. going to him leads to excellent service
January 31, 2023
Google Public Storage Tynisha Coleman
As my family and I walked in, we were greeted respectfully by Ms. Crystal. She was very attentive to our needs, she was full of energy and happy to service us. She was even patient with us purchasing our unit online in the store. She is definitely someone I would love to see again just because she’s very pleasant to work with. Glad there are people like her working for Public Storage. She was such a sweetheart.
January 30, 2023
Google Public Storage Mara I Vazquez
Doug was great!!
January 29, 2023
Google Public Storage Jam Service
Alma was very helpful
January 28, 2023
Google Public Storage Alberto Marte
Douglas was oustanding . He helped me and my friend out and saved us some money as well. He is amazing .
January 25, 2023
Google Public Storage sharon Simmons
Douglas was a great representative from the beginning of the transaction to the finalization, in every way possible he assisted with a individual who was handicapped
January 24, 2023
Google Public Storage Ali Abbadi
Douglss gave me great service
January 24, 2023
Google Public Storage CARAIB INT
The place is clean and great customer service.
January 22, 2023
Google Public Storage Judith Segarra
Josh was such a great help. He was so kind and extremely helpful. I’m so glad he works here!!!!! He gets 5 stars!!!
January 21, 2023
Google Public Storage Kimberly Borrero
Crystal showed me and my partner great service. She walked us through each unit to what would best fit my needs because my original choice was to small I loved that ! I look forward to having my unit here …. Thank you so much
January 21, 2023
Google Public Storage keith cuesta
Wonderful staff at this location crystal was outstanding and well explanatory about how this storage location works thanks for the easy experience.
January 21, 2023
Google Public Storage Peter Bedjean
Troy assisted me with my rental and made it very easy and understandable. I would highly recommend him to anyone. He deserves a raise for his amazing customer service
January 20, 2023
Google Public Storage Puro_ Hueso_94
I rented at Gerard today , it was great Carolin helped me a lot, guided me all the way through. Recommend it 100%
January 19, 2023
Google Public Storage MQ SR
Excelente servicio, por parte de Carolin, edificio es limpio, bien iluminado, muchos parqueos, estoy muy a gusto.
January 17, 2023
Google Public Storage Glennys Marte
Excellent service! Carolyn and Cristaly
January 16, 2023
Google Public Storage Kay Porter
Thank you Public storage my move was easy and convenient thanks to Miguel and Troy great customer service I recommend:)
January 15, 2023
Google Public Storage Night Watchers
Usually very good but the person I dealt with today not very good @ customer service s bit obnoxious. Would not accommodate my move in. I came early lots of carts refused to let me use 2. Then when I saw other using 2. After 2 trips. I was able to get a second cart. I wrote this 2 years ago.. Since then change of staff. The good stayed the not so nice no longer there
January 13, 2023
Google Public Storage Elah Wells
JOSH is very respectful, great worker, he goes out of his way to make sure I'm a happy customer.
January 12, 2023
Google Public Storage Sange P.
Highly recommend this location. Great service! Alma made the process so easy and pleasurable. Promote her!!
January 2, 2023
Google Public Storage Hector Martinez
December 30, 2022
Google Public Storage Elizabeth Jones
I came into public storage with my elderly aunt today who could not remember her room number or code. Troy was very patient with assisting us with all of our needs. He is a kind respectful gentlemen. I would recommend him to anyone.
December 30, 2022
Google Public Storage Martha Simmons
Amazing service as always from the closing team. Shootouts to Troy Miguel and crystal. Always attentive and willing to help me out
December 30, 2022
Google Public Storage Nicole LR
Krystal T. Provide us an excellent service .
December 29, 2022
Google Public Storage Selvin A. Perez
December 29, 2022
Google Public Storage Edgard Minier
I rented a Space with Troy. He was so patient showing me múltiple spaces and found the perfect size. I recommend him to anyone.
December 29, 2022
Google Public Storage Paris Guy
Troy answered all my questions, was speedy and got me set up with a storage unit.
December 28, 2022
Google Public Storage Hamady Gassama
Very Happy with the service provided from Alma. She was excellent
December 28, 2022
Google Public Storage Willie Castro
She was amazing!!!
December 28, 2022
Google Public Storage Veronica Jones
Very clean place! Alma was very helpful with assisting me with an issue I had.
December 27, 2022
Google Public Storage Lori Kessler
Just wanted to share - and don’t often do this - that the people at public storage Gerard Avenue are great, knowledgeable and attentive. Miguel, Josh and John all went above and beyond helping me get my unit chosen and set up. Would definitely recommend storing here.
December 14, 2022
Google Public Storage Abdoul Sawadogo
Amazing service from the staff always. Specifically the ones who are always there when I need anything. Shout outs to Crystal and Miguel!!! Always happy to see Alma and Carolin too. Thank you always
December 11, 2022
Google Public Storage Monica Butler
December 10, 2022
Google Public Storage Allison Booker
Troy was very helpful and courteous. He made renting an easy experience.
December 6, 2022
Google Public Storage Milton Washington
John was extremely helpful and kind. Good peeps, great service.
December 5, 2022
Google Public Storage Shirley Rivera
The staff was on point! Thank you so much, John, for making this experience easy for me! The facility is bright and clean. I'm happy I chose this place. Thanks again!
December 4, 2022
Google Public Storage Jazmin Rivera
Very clean and the customer service was very helpful.
December 4, 2022
Google Public Storage Gabriela Almazo
Muy recomendable,el servicio al cliente por parte de Alma fue excelente,muy amable,nos atendio de una manera muy profesional y respetuosa,el lugar es limpio y siempre hay alguien que ayuda,muchas Gracias
December 4, 2022
Google Public Storage Rose Green
John was extremely helpful. He showed us around happily and very professionally.
November 30, 2022
Google Public Storage Luisa Garcia
Caroline was a great help. She is very polite and professional.
November 25, 2022
Google Public Storage Dominique Garcia
Troy was extremely helpful and detailed with the process of me getting a storage unit
November 22, 2022
Google Public Storage JIMMY Santos
Amazing young man with great customer service. Something that people have lost long ago this young man will go a long way and the company should appreciate him. Joshua is his name … inform e me of all my options and all the companies regulations with no pressure to do anything o didn’t agree on .
November 20, 2022
Google Public Storage Chef and the Girl
Unfortunately I cannot give a good rating because Public Storage changes the price anywhere from 6 months to a year from the introductory price. And it keeps going up. Public Storage neglects to tell you this. The other problem is the hours of operation. They close at 7pm weekdays and 6pm weekends. For people who work, it is very difficult to get here. The hours should be extended to at least 8pm. Sadly I can't change my review. The hours are too short. On a positive note, the staff are helpful and polite.
November 16, 2022
Google Public Storage Chris
I was helped by Troy and was provided detailed information in a timely manner. One of the most polite person I've ever met.
November 15, 2022
Google Public Storage Salima Cassanova
Excellent service by Carolin, totally recommend it.
November 13, 2022
Google Public Storage RICARDO DIAZ (DJ GFE)
WOW!! LA MEJOR ATENCION QUE ME HAN DADO, MIL GRACIAS ALMA, OJALA TE VALOREN Y SOBRE TODO ESTE COMENTARIO TE AYUDE CON UNA BUENA REMUNERACION EN TU TRABAJO, BENDICIONES Y MUCH AS GRACIAS. NOTA: DENLE MAS HORAS, HASE UN MAGNIFICO TRABAJO.
November 12, 2022
Google Public Storage Milagros Henriquez
I have been storing in this facility for the longest, is always so pleasant to work with Carolin and Crystal they are literally the dream team, to me they are the face of that location, sweet, and charming ladies, very knowledgeable, I recommend this location to everyone. Ask for them when you go.
November 11, 2022
Google Public Storage Yovanka Abreu
Excelente servicio al cliente Carolin me ayudó bastante. Aprecio mucho el servicio.
November 11, 2022
Google Public Storage Wilson Ramos
November 10, 2022
Google Public Storage Nilsa Aybar
Muy buen servicio que hay aquí de Carolin, Crystal y Miguel. Siempre me tratan muy bonito. Le agradezco todo que hacen por mi.
November 9, 2022
Google Public Storage Elizabeth Pagan
Carolin gave me Great customer service help me find a good Price and a good unit
November 9, 2022
Google Public Storage Manicito
Wanted to state that the following two workers Miguel & Crystal were the absolute best at my visit to Public Storage. They made the experience smooth and even explained certain questions I had. It's people like them that make people's days better. Thank you again Miguel and Crystal for the assistance!
November 8, 2022
Google Public Storage Franklin Gomez
Siempre he rentado en esta locación y el servicio al cliente es excelente. Carolin la manager tiene muchos conocimientos y siempre ne ayuda con cualquier duda. Es un edificio muy limpio y seguro. Lo recomiendo
November 8, 2022
Google Public Storage Gortaire _
Alma es un amor para atender al cliente, excelente servicio
November 5, 2022
Google Public Storage Jochi Garcia
I rented a space today, Carolin and John were great, asked me everything needed to place me on the right space. I liked how detail oriented they are. They made me feel comfortable and relax in the middle of how stressful a move can be. I recommended it to everyone.
November 5, 2022
Google Public Storage CV Micropen
I have been a customer of this LOCATION for a while now. And the customer service is great. Everyone is very welcoming, Carolin the manager is being there for a long time and is always nice to see her, and knowing that my ítems are in a secure Space in a place where everytime I go they treat me like family.
November 5, 2022
Google Public Storage samuel en la casa
Excelente locación, limpio, organizado,el servicio al cliente es excelente, Carolin y Crystal me recibieron con una sonrisa y fueron muy amables. Lo recomiendo.
November 4, 2022
Google Public Storage Gary Faison
November 2, 2022
Google Public Storage Jose Toribio
He sido cliente de esta locacion por mucho tiempo y siempre he estado satisfecho con el servicio. Carolin la property manager es excelente no hay ninguna pregunta que ella no te pueda responder. El building es muy limpio bien iluminado y tienen musica de fondo. Lo recomiendo al ciento por ciento.
November 2, 2022
Google Public Storage Antonio Castillo
I went inside the facility with difficulties in my payment Carolin was great by helping me install the app and set up my payment method. She was very knowledgeable and her customer service was 100%. Totally recommended.
November 2, 2022
Google Public Storage Reyna Ruiz
El servicio es excelente, el edificio super limpio, Carolin me ayudó con todas mis necesidades, se los recomiendo.
October 30, 2022
Google Public Storage jeffrey rosado
Great Customer service Carolin the Manager was knowledgeable and helpful Not expensive and it's a pretty Secure Facility.
October 29, 2022
Google Public Storage Shakira Robinson
October 28, 2022
Google Public Storage Miguel Cruz
October 23, 2022
Google Public Storage Alonzo Floyd
Was greeted by Troy when I came in for my reservation, he was well mannered and well spoken, I did not feel rushed or annoyed; He was also able to help me select the perfect size unit for storage and also help me save extra $$$ from promotions.
October 20, 2022
Google Public Storage Kate Landon
We needed to find a a storage unit to hold a bunch of furniture while we deal with moving, and Troy who helped us was great - knowledgeable, efficient, and courteous. We have used Uhaul in the past but are happy with switching to Public Storage. Moving is stressful but people like Troy make it manageable.
October 9, 2022
Google Public Storage Vianka Diaz
Servicio muy bueno y eficiente. Los precios asequibles para nosotros los clientes. Es un lugar muy higiénico y seguro .. gracias alma por tus atenciones. Ella es la persona que me atendió.
October 8, 2022
Google Public Storage Eureca Morti
Caroline really came through for us today. She went up and beyond for us
October 7, 2022
Google Public Storage Johnny Oquendo
Easy
October 6, 2022
Google Public Storage Yaniris paulino
October 4, 2022
Google Public Storage Leslie Casanova
I had such a positive experience at Public Storage, thanks to Troy. He was very professional from start to finish of the initial appointment and viewing of my reserved storage unit as well as the rental process that was quick and easy.
October 3, 2022
Google Public Storage teira empress
October 2, 2022
Google Public Storage Kimberly Hicks
My first time with public storage went so smooth and amazing thanks to Troy. He let me know everything I needed and was so kind! Thank you Troy!
October 2, 2022
Google Public Storage Ryan Santiago
Troy very helpful
September 24, 2022
Google Public Storage craig spencer
Dealt with Troy and he was very helpful and professional. Great job!
September 19, 2022
Google Public Storage Massoud Mian
I visited PS and Troy greeted, provided detailed information on availability, pricing, add-ons, showing around, and finalizing the closing deal in very efficient way. I have rented! Troy’s customer service was excellent, very professional, polite yet determined not to lose the customer. His attention to detail was excellent. PS is in good hands!
September 18, 2022
Google Public Storage Jerald Levine
Both John and Crystal managers are excellent, knowledgeable and made our rental storage a pleasure. Highly recommend and very professional
September 17, 2022
Google Public Storage Cynthia Colon
Troy was awesome extremely helpful and gave me all the info I needed I would definitely recommend him for help hes awesome great worker he deserves a raise
September 15, 2022
Google Public Storage Tina B
Amazing customer service I was in and out in 30 minutes of booking a spot and they give you a great price and recommendations
September 14, 2022
Google Public Storage Shannon Julius
While visiting CubeSmart, I decided to come by and compare prices here. I was greeted by John who showed me the perfect size. Between John and Crystal I got the perfect space for an amazing rate. The facility is so clean and the staff is amazing. I would recommend this place to anyone who asks.
September 1, 2022
Google Public Storage Sharon Godfrey
I was robbed at 385 Gerald ave location. It was a set up. They took all the security from the entrance door where you need to use your key code to get in the building. The door open all that week I was told from another person who stores there. They also had someone riding the the elevator allowing people to get accessto every floor without enteringa code. It was a black man claiming he was security. The security was taken away allowing anyone to come into the building. There are 4 large elevators and they all were in use in the moring. I left out to go get something to eat and by the time I came back they shut down 3 elevators with a piece of paper saying out of order. It was the end of the month when people are moving in and out. I had things moved from one unit to another whereas most of my boxes never made it there. The people who help me move was part of the set up. It took almost 20 minutes to get the elevator and when it came they were crowded. It was an awful experience. I notice a few months before every time I would go to my unit someone from the office would show up on the floor. I now realized my coming and going was being monitored by the staff. All my personal items and family history was wiped out. They had to worked with the people who was help me. As long as I stored there it was never a security problem or anyone riding the elevator giving any and everybody access. This was a crime. I would suggest you not storage here. These people are crooks they aided and abetted. This was a deliberate act of criminal activity. Everyone one who was on duty on this day is also guilty heinous crime.
August 26, 2022
Google Public Storage Ebony Tucker
Troy gave me great service ..
August 24, 2022
Google Public Storage Malynthia Speights-Nash
Facility was great, Carolin customer service was excellent. Made me feel welcome, and comfortable but more importantly I feel my items are in a safe place
August 22, 2022
Google Public Storage Mel Comeau
this place is a blessing. Moving sucks, particularly if you’re trying to save costs and do it yourself, but they have made it about as easy as possible even super last minute like my situation. While I wish they were open a little later to help avoid rush hour traffic in the evening, otherwise I’m very happy with this place. They have enough people on staff at all times that you don’t wait around and everyone is no frills but helpful, and the units are pretty reliable and clean. Their loading dock is clutch without a lot of road congestion.
August 18, 2022
Google Public Storage Sleepless Motion
Douglas was so informative the other day. Our band is looking to store with a storage company, and he told us all the benefits to store with public storage.
August 15, 2022
Google Public Storage German Morales
Great service by josh
August 14, 2022
Google Public Storage Adam Segal
Troy was very helpful and clear with everything. Thanks!
August 13, 2022
Google Public Storage John Jordan
August 11, 2022
Google Public Storage Skye Laboy
August 9, 2022
Google Public Storage Clinton Winth
Joshua we very much helpful
August 9, 2022
Google Public Storage Eloy Ruiz
Un buen lugar muy amables
August 5, 2022
Google Public Storage Cynthia Smart
I came into the office and Carolin and Troy were amazing. They helped me recover my password and set up my public storage account. They were very patient and helped me with all my needs. The facility is very clean I would recommend to friends an Family. If you decide to rent here ask for Carolin or Troy they are the best
August 4, 2022
Google Public Storage M&R Used Car Sales
Carolin was absolutely amazing. Very helpful and informative.
August 2, 2022
Google Public Storage Aleksei Lebedev (Al Bread)
Low clearance for truck
July 31, 2022
Google Public Storage Yulia Shevts
It was a good experience after all with Troy. Thanks
July 31, 2022
Google Public Storage Henriette H Rieffel
special thanks to Troy, who was instrumental in helping me finding just the right space for me and provided first class customer service, while dealing with data correction. highly recommend you to call on Troy for all of your storage needs. Miguel, the manager, handled and instructed difficult transactions with ease. i appreciate his patience and excellent customer service. people like Troy and Miguel makes a huge difference.
July 29, 2022
Google Public Storage Miguel Ramon Herrera Brito
Siempre me ha gustado este Public Storage, encuentro que está muy bien localizado, las horas son excelentes, Carolina es excelente. Me encanta mucho el servicio al cliente.
July 27, 2022
Google Public Storage mike kun
Troy gave Great customer service, one of the best. And very clear on renting process
July 23, 2022
Google Public Storage Judy Freeman
Crystal was amazing. I came in to see a space and she got me to rent on the spot. She also helped me secure an amazing price . The building is clean and well lit and the customer service here was fantastic l. Highly recommend. She even got me to get a bigger space because the prices were so great. Thank you again!
July 23, 2022
Google Public Storage Rocio Romero
I love the customer service here. They are very helpful , respectful and kind.Thank you Mr. troy.
July 22, 2022
Google Public Storage jayvon mcintosh
Very good customer service highly recommend
July 14, 2022
Google Public Storage eddyb1883
Great staff Douglas was very knowledgeable and helpful in assisting me with getting the correct unit for my needs and I’m truly grateful
July 12, 2022
Google Public Storage Riko Guzman
Alma was amazing and knowledgeable on products and services
July 9, 2022
Google Public Storage Aquapay Ashley
Krystal help Med me….Excellent Service! Attentive. Detailed! Caring
July 7, 2022
Google Public Storage Gineiris Garcia
I had the best storage experience with the Gerard Ave location. Will definitely be returning for future storage needs. Special shout-out to the employees Crystal, Malik, Troy and Miguel who made my moving out experience way less stressful than it could have been! Idk what they're getting paid, but the great service they provided definitely warrants a raise!
July 6, 2022
Google Public Storage maria de la rosa
They're horrible I've been with them for several years started at 150$ now I'm actually paying more than my car insurance it's crazy how they treat their so called valued loyal customers
July 1, 2022
Google Public Storage Eternity Richardson
Great customer service
June 30, 2022
Google Public Storage Jasmin Ortiz
I have my stuff there
June 26, 2022
Google Public Storage Alexa Hernandez
I had a seamless experience at this location. Troy was so helpful, he answered all my questions. He was informative and explained the entire process for me. He had great customer service skills. All and all my experience was amazing. I recommend this facility and look for Troy to help you get started.
June 21, 2022
Google Public Storage Millie Semidey
June 17, 2022
Google Public Storage DON SIRE
This place is under construction so when i got there nobody was home it is truly vacant they are not in service. Drive past this Public Storage.
June 13, 2022
Google Public Storage Ivan Segura
Nice and clean storage
June 9, 2022
Google Public Storage Wheeler C. Dudley
I wanna thank Majick for his patience with me , he helped me find a space cheaper than what I reserved. This brother assisted me like no other & felt like my business was much appreciated. Thank you for making things easy for me.
June 7, 2022
Google Public Storage emily johnson
Clean, very nice workers
June 1, 2022
Google Public Storage Barry Shark
Joshua gave my family Excellent customer service
May 31, 2022
Google Public Storage Grady Thompson
Troy gave me great customer service.....
May 29, 2022
Google Public Storage Ronald Kirby
I would like to thank Majick for amazing service , patient easy to talk to & smart I see he knows the ins & out of the storage business . Thanks again
May 28, 2022
Google Public Storage Courtney Wilkins
Thanks Majick that was the fastest rental I appreciate you .
May 28, 2022
Google Public Storage The_Smooth_Play
Very clean and safe!
May 25, 2022
Google Public Storage cortney gardner
Today I received great service from Troy. He is very knowledgeable on the business as well as very patient with me during my inquiry. I would recommend this location.
May 23, 2022
Google Public Storage Ashley G.
I wanna thank Majick & his amazing friendly staff for such wonderful service. He was patient & informative on policy , clean facility as well.
May 22, 2022
Google Public Storage Emily Mateo
Troy provided amazing service to my mom and I! He explained all of the information in great detail and we feel confident renting here.
May 22, 2022
Google Public Storage Latisha Mcdonald
I wanna thank Majick for his amazing service , he was patient with me & it meant a lot to me . Thanks so much you were really helpful & informative.
May 19, 2022
Google Public Storage Elsie Carrero
10 stars! Customer service here is amazing. Troy was very kind and patient with me. He helped me find the perfect unit size for my furniture.
May 15, 2022
Google Public Storage Samad Khaliq
Quick and easy service provided by Troy. The facility is clean and rooms are clean as wel. This storage unit is centrally located near multiple highways and pathways.
May 15, 2022
Google Public Storage Raul Avila
Josh gave me excellent service! Would recommended this location
May 15, 2022
Google Public Storage josue aloy
Mr Troy provided great customer service and was very attentive. Will definitely recommend to a family member or friend.
May 13, 2022
Google Public Storage Jill Mill
May 11, 2022
Google Public Storage Saul carmona
Excelente servicio de Carolin, nos dio mucha información, el storage es limpio, tiene buena luz, musica de fondo, el servicio al cliente es excelente.
May 8, 2022
Google Public Storage Ara Santiago
When you start with them everything is awesome, then six months later they increase your rent by $50 dollars! Something that is not mention when you rent the space, without previous notices. Since my rent payment is deducted from my bank account is very easy just to take the money. Very bad practice just tell you when you call to ask for the increase.
May 4, 2022
Google Public Storage Antonio Thompson
The service from Troy was good & very easy setting up my account with his help
May 2, 2022
Google Public Storage Jeanmar Antoine
May 2, 2022
Google Public Storage Chantel Mensah
Convenient location. Ask for Majick, he was knowledgeable & professional. He also showed me the space difference between the two I was inquiring of from the company website and answered all my questions. With his help, I now have the best sized unit.
May 1, 2022
Google Public Storage Jason Wimbish
Thanks Majick for being so helpful in a stressful situation , we came with 20 mins left & it was a seamless transition much appreciated .
May 1, 2022
Google Public Storage Edgardo Marcano Jr
i would like to thank Majick for assisting me with finding the right space for a good price , he was helpful.
May 1, 2022
Google Public Storage Veronique Zogle
The service there is great and troy help me a lot to understand everything
April 28, 2022
Google Public Storage Nellie Harris
Thank you Majick for being such a great help, you were excellent !!
April 26, 2022
Google Public Storage Hannah Smith
Erica is amazing! I had a very stressful week, and going to rent a storage unit was the last thing I wanted to do. She made it a breeze and answered all of my questions before I even asked them. I definitely recommend Erica if you need to rent a unit!
April 26, 2022
Google Public Storage Austin Bullard
Erica was extremely helpful and informative
April 26, 2022
Google Public Storage Britney Aroca
I am very pleased and content with the service here! The staff made sure to answer all my questions and made me feel like I fit in. Victor played a really big part in helping me get the right sized unit, for a reasonable price! Great location, I recommend storing your stuff here!
April 24, 2022
Google Public Storage Laila Khory
Absolutely great experience working with Troy to set up my storage unit. Super easy process and great service with a smile!
April 24, 2022
Google Public Storage JAY DEE
Nice service
April 23, 2022
Google Public Storage tahirih branch
Arelin is a wonderful employee
April 23, 2022
Google Public Storage chris dilligard
Thank you Arelin for the wonderful service
April 23, 2022
Google Public Storage cheez loops
Thanks arelin for everything
April 23, 2022
Google Public Storage Cassie Rosario
Great service thank you Arelin and crystal
April 23, 2022
Google Public Storage Toya Dilligard
Very friendly. Very helpful and efficient. I would recommend.
April 23, 2022
Google Public Storage Crystal McKenzie Incorporated
Extremely helpful staff.
April 23, 2022
Google Public Storage Rebecca Molina
I came in with a friend who is an existing costumer and we needed some help with a few things and Troy was very kind and a great help
April 21, 2022
Google Public Storage liminal lane
i was in need of storage space and Doug came through for me in a big way! he was welcoming, and very patient with me as i asked a million questions lol! i will be recommending this place to my sister for her storage needs. tysm for the excellent service Doug! 💖
April 16, 2022
Google Public Storage wendy knox
Crystal was amazing. I already have a space and was paying too much for my budget. She helped me get something perfect for my items within my budget and in a timely manner.
April 15, 2022
Google Public Storage Meljez
Staff is helpful. Clean. Thank you
April 15, 2022
Google Public Storage Henry Brito
Siempre tengo un buen tiempo cuando estoy aquí! Crystal siempre con un buen servicio!
April 15, 2022
Google Public Storage Anniexo C
Crystal and Miguel are amazing!!!!!
April 15, 2022
Google Public Storage Aboubacar Amadi
Amazing service all the time from Crystal and Miguel! I love it here.
April 15, 2022
Google Public Storage Michael Santana
Amazing place! Have rented multiple times here and recommend to everyone I know. Always happy with the service. Shout-out to Crystal for the amazing service!!
April 15, 2022
Google Public Storage Jos V
Had a great experience setting up my new storage unit. Troy was very helpful & informative. Showed me me the unit prior to confirming to make sure it was the right fit. Amazing customer service!!
April 15, 2022
Google Public Storage Benzo Young
April 15, 2022
Google Public Storage Thatiana Nolasco
Perfect Assistance from Carolina & John & Douglas the best of the best ! I have been with them since 2019 and they are awesome !
April 15, 2022
Google Public Storage Alfredo Cuello
Very good customer services by Troy and John. I am very satisfy with the treatment.
April 15, 2022
Google Public Storage Bruce Campbell
Customer service was amazing, Carolin went through all that I was storing, situated me at the right space based on my needs, John was great too helped me set the app on my phone in the meantime Carolin finalized paperwork with me, they were both great. Totally recommend it.
April 14, 2022
Google Public Storage Loko Okol
Above and beyond! I spoke with Doug he was patient with me asking 10000 questions, I stressed I was worried about storing my deceased grandfather belongings someplace while we figure out what to do with it all his stuff. Doug was efficient and thorough it was good to have his help as you can imagine my brain was foggy with the loss but I know Doug set me up correctly. If I you need to store anything away for a time period this is the place.
April 13, 2022
Google Public Storage Loyda Irizarry
Beyond amazing, Carolin was phenomenal, very knowledgeable, knows business inside out, situated me where I needed, took her time to make sure I was situated in the space that fits my needs. More importantly her customer service was great. I felt welcome. Thanks so much for having people like her around.
April 13, 2022
Google Public Storage Jacinto Malespin
Excelente servicio, Carolin nos explicó todo, fue muy atenta y cordial, este es el lugar número 1 para guardar tus cosas.
April 12, 2022
Google Public Storage rolando paulino
Carolin la mejor, aclaro todas mis dudas. Excelente servicio
April 9, 2022
Google Public Storage Rachel Osborne
Carolin, the manager, is super! She helped me with my unit, was patient and so easy to work with. Thanks for making things a bit easier under difficult circumstances.
April 3, 2022
Google Public Storage Madeline Rivera
It was nice meeting Majick he was a perfect gentleman, he serviced my husband & I with ease. I understood everything he explained the policy perfectly.
April 2, 2022
Google Public Storage A Acosta
Received excellent service from staff member Troy ! Very helpful and informative on all my public storage needs
April 1, 2022
Google Public Storage Ethel Moran
March 30, 2022
Google Public Storage KING MAINE
Congested not enough parking space and the Resellers be hogging up or the loading dock space in the back have to carry items from a far distance just to get to my unit
March 28, 2022
Google Public Storage Kim Adama
I wanna thank Majick for encouraging me to find my key. I thought I lost it and completely gave up but his kind words motivated me to keep looking for it. When I saw him today I had to thank him because I was able to find the key. Thank you so much for helping me out & giving me suggestive tips on how to find my key to the unit.
March 26, 2022
Google Public Storage Malick Fall
I wanna thank Majick for being a great help to my wife & I with his service. I decided to keep the storage space instead of vacating , he was very informative and it made sense to keep the space since my wife still needs it. He was very kind thanks again bro
March 26, 2022
Google Public Storage A Davis
Troy & Carolin we’re great! Excellent service.
March 25, 2022
Google Public Storage Isaac Nortey
Today is my first time getting a space & wanted to thank Majick for amazing service , much appreciated he was quick , fast & professional.
March 25, 2022
Google Public Storage Dwayne Kennedy
Crystal was absolutely amazing. I came in not knowing what I needed but she assisted me immediately and got me a great space for an amazing price. We got everything done quick and efficiently. Amazing service and amazing building!
March 24, 2022
Google Public Storage Keita Erskine
Clean location and friendly staff
March 22, 2022
Google Public Storage keyana johnson
Troy’s customer service was awesome!
March 22, 2022
Google Public Storage Za'Niyah Davis
Troy Hazel has offered beautiful service. He’s patient, understanding and gets the job done !
March 22, 2022
Google Public Storage Patrick Horn
Such a welcoming team. Very clean facility. I was extremely impressed all around.
March 22, 2022
Google Public Storage Carolina Ortiz
Super please with the help I received from Miguel at the public storage very insightful and informative very glad he was able to give me all the details I needed to make well informed decision truly appreciated
March 22, 2022
Google Public Storage Steven Vazquez
Doug was great with helping me to find the right size storage for my needs. He is great with customer service and very helpful. I highly recommend anyone to go to him for help.
March 17, 2022
Google Public Storage Rodolfo Mercedez
Amazing experience with Troy! Excellent customer service made everything easy to understand.
March 16, 2022
Google Public Storage Sanydee Myers
The manager was so pleasant. I was given a unit in my price range, and I am happy.
March 14, 2022
Google Public Storage Nome Noee
Thank you so much Doug was very helpful and very nice easy to deal with and very fast lucky to have have him help and they gave me a promotion deal that really save me money please give them a try
March 6, 2022
Google Public Storage Melissa Gomez
March 4, 2022
Google Public Storage F Mena
This is my first time coming to store & I had a warm welcome from Majick. He knew exactly what I needed & he was kool to talk to very informative . I appreciate his help hopefully these damp checks take care of my items lol much appreciated man thanks again
March 3, 2022
Google Public Storage Malika Lee Whitney
I wanna thank Majick for always being a gentleman. He is always kind & helpful, he is the reason I continue to store with public storage !! The best guy I ever been assisted by .
March 3, 2022
Google Public Storage Nelson Padilla
I would like to thank Majick for great service , first time meeting him & it was a positive experience . His attitude was good to me & my mother was even satisfied with his service provided , thank you bro for everything .
February 28, 2022
Google Public Storage Carlos D
Elevator is always out of service
February 27, 2022
Google Public Storage OLDSKOOLNYC2
Highly DISGUSTED! I had a high opinion of the place when I initially moved in 6 months ago and had no issues until I moved out. Only 1 elevator was working on 2/27. This is the last weekend of the month and traffic is always high on these days, it in totally inexcusable to have this poor service during these times. I spent 4 hours waiting for elevators to take things to the truck or come back up for more. Many times the elevator was naturally full with other customers. The staff did nothing but make announcements about being patient and, even spoke over my wife when she tried to give suggestions like have a staff member man the elevator. I was moving into a new place and no longer needed the storage but, this validated my decision and will gladly not spend another dime with this place! The rates went up 33% after the initial 6 months so, my decision was easy but, this was the cherry on top.
February 27, 2022
Google Public Storage Thierno Ibrahima Diallo
February 22, 2022
Google Public Storage Ethan Diaz
February 22, 2022
Google Public Storage Vasnee Walker
February 14, 2022
Google Public Storage Ernesto Colon
Hi I have rent storage unit form different company. I could said that public is one of the worst storage company I have dealt with. I have made a reservation online put the day to move in and circumstance was not able to move in and got charge 37.00 for no reason and when I call the store they told me that it could not refund and the lock that I didn’t pick up could not get refund. I would NEVER Recommend People to use public storage
February 12, 2022
Google Public Storage Joseph McCabe
I go in, I go out. Never an issue unless you get there close to closing time. That's when most carts are in use, and elevators are busy.
February 9, 2022
Google Public Storage Bilsia Castillo
Excellent place, great customer service, Carolin the manager was great, place is clean and well lid, nice music on background too.
February 9, 2022
Google Public Storage Steph J-F
I have great experience there ,very professional and clean Nice gentleman name Troy . Lol 😆 I found my crush 😍
February 7, 2022
Google Public Storage Derek Wilson
The staff was nice but most of all the place is very clean.
February 7, 2022
Google Public Storage samuel gordon
The Staffs were extremely helpful, Especially Josh is great. He walked us to our unit showed how to navigate the system. He is a great asset to the company. As well Ms. Stephanie. All very pleasant.
February 7, 2022
Google Public Storage Robert Ramsome
I just open up account today and Jessica,The young lady that works there was very helpful. And well mannere.
February 6, 2022
Google Public Storage Pascual Reyes
Excelente storage, carolin la manager tiene un servicio excepcional, y tiene mucho conocimiento. Lo recomiendo al 100%.
February 5, 2022
Google Public Storage F Portillo
Excellent service. Jessica was great from beginning to finish. Clean facility.
February 5, 2022
Google Public Storage mariama bah
I initially booked online and Troy gave me a call to complete the process and once I came in to the storage place he was very pleasant and took the time to answer all my questions. Definitely helped me with my decision process to be met with such hospitality.
February 4, 2022
Google Public Storage Yourwaveyness 7i8
I like the people there and it’s always someone around to help you… they never make you feel alone
February 2, 2022
Google Public Storage Florence Elie
To all concern, Thank you "VICTOR!!!" You are truly the best in customer hospitality. In my moment of crisis, you patiently helped me navigate step by steps the labyrinth of "Senior Citizen Status;" Clueless maneuvering the high technology world. You actually made it stress free to understand getting things done to fruition. My gratitude to the staff on Gerard. Please keep up your excellent work, your customer "Bienvenido" atmosphere!!! All my family and friends will follow me to you. Warm wishes for the new year.
February 2, 2022
Google Public Storage RA Agiwei
Big shout out Carylin who helped be back in Fall of 2021. She was very patient and helpful with my storage unit downsizing transfer. She had thoroughly detailed everything that I needed to do in order to have a seamless transition, and her due diligence was and is appreciated. Thank you Carylin for your amazing customer service!
February 1, 2022
Google Public Storage Taleah Smith
Today is my first month so far so good. Mr. John was very accurate and informative about the storage facility and the do's and donts. He took his time in explaining and making sure everything was great yo go before I left. Great help dont come easy Mr. John you are an amazing example of that. Such a peaceful experience.
February 1, 2022
Google Public Storage Carmen Arroyo
Me gusta el storage lo único que no le doy las 5 estrellas es porque si uno paga antes del último día no hay problema pero si pagas al otro día del último pago te cobran como una mensualidad de tarjeta de crédito $25.60 y creo que es demaciado estabien que cobren $5 por cada día de atraso pero $25.60 es demaciado y suben la renta todos los años a $40.00 más y eso no es justo como va a ser que un cuarto 5×10 pague $184 ese es el pago de un 10×10 de verdad que public storage son unos ladrones
February 1, 2022
Google Public Storage Carlos Jaquez
I had a great experience, Carolin and Joshua were amazing, took their time to show me and explain me how everything works, moving process is always stressful but I forgot about that as soon as I put a step into this facility, they made me feel welcome and that my items were secured. Nice and clean place. Definitely recommend it.
January 30, 2022
Google Public Storage Yvette D Shark
John
January 30, 2022
Google Public Storage Gifty Ansah
Thank you John for the quick and efficient service this was stress free and your a great people person.
January 29, 2022
Google Public Storage Marie Duran
My man Troy is the best!!! Showed us two units and helped us decide if it works for us. Explained everything and made the process super easy!! The best ever!! Also his 5’s are fire!!
January 28, 2022
Google Public Storage Edwin Melo
Víctor was great. I’d give this place 10 stars if I could.
January 24, 2022
Google Public Storage Wanda Torres
January 24, 2022
Google Public Storage Cesar Perez
Many thanks to John (employee) for quick and informative support in opening a new account. I needed a storage room and was able to have one opened in less than 20 mins, John showed me what rooms were available and at what pricing. I can’t stress this enough, I had the keys in less than 20 mins!!! Happy customer!
January 23, 2022
Google Public Storage michael arrastia
Troy was very helpful & polite would defently recommend him if you need any help
January 23, 2022
Google Public Storage Tonya Holley
John was helpful and customer service was awesome..
January 14, 2022
Google Public Storage Maurice Evan
Very professional good job
January 14, 2022
Google Public Storage Erickson Reyes07
Tienen un buen personal... Y estan bien ordenado diferente a otros..
January 11, 2022
Google Public Storage Jerome Jackson
Erica was amazing always willing to help and very knowledgeable of her job will definitely recommend this place to others
January 11, 2022
Google Public Storage Jack Mack
I started renting with this place two days ago. The employee by the name of Troy was such great help. He was very nice and professional and he explained everything to where I understood from registration, to renting a space, to accessing my unit from the app and more. I suggest dealing with Troy when you go to this location. He’s very understanding and helpful. Thank you so much for your help Troy.
January 9, 2022
Google Public Storage Marlene Peralta
Troy was the person That helped with my storage space he was Extremely knowledgeable And great customer service
January 7, 2022
Google Public Storage Serafina Pena
Crystal & Miguel were helpful with all my storage needs; great customer service. The unit I purchased from them was the perfect size, and for a great price within my budget. Property well kept, great staff! I recommend for sure.
January 7, 2022
Google Public Storage Tishana Jackson
I had a wonderfully experience over here very polite one of the staffs name Troy deserves a raise
January 7, 2022
Google Public Storage Jamie Young
What excellent service i received from John at customer service. He made me feel comfortable with getting my first storage space. He explained everything to me to make me feel comfortable with using the storage company. It was a pleasure doing business with him👍🏾
January 2, 2022
Google Public Storage Emely G