Aneshia was the BEST! She answered all my questions, gave me the best advice about my new unit. So happy I picked this location.
James was absolutely amazing. He helped me more than he had to and he was quick with his service. Big James šŖš¾šŖš¾
James is an awesome Employee he assisted me and gave information I needed in future rentals thank you highly recommended employee
James was very help n help in way more things that I expected. Great customer skills n im very satisfied with him.
James was awesome, a pleasure to do business with. He was very helpful. Thank You
I came in ask about my rate and both Chianti and Sherri put in a request for a rate reduction for 3 months and it was approved. They really helped me out. Please come see them for all your storage needs.
Update: 5 more Stars for Chianti, I had to leave due to expenses and she was more than accommodating if you need a place for storage see her at this location.
Clean facilities super professional! Thank you Deja!!!
Danni is amazing š She went above and beyond to help me get my storage set up and also checked on my unit to make sure it was locked while I was in the hospital. This location is clean , they offer you cold waters while your unloading your stuff
She even swept out my unit cause the previous owner left trash inside. Best customer service I jave ever received. Dani or Danni (not 100 on the spelling) deserves a raise! I am now recommending this storage site to all my friends! Amazing!
Im giving 5 stars to CAROL the property manager at the Arville location. She genuinely cared to help me and always return to my calls. She gives extreme care to the property. I'm very appreciative of her courtesy, professionalism, and attentiveness. Thank you for your service, Carol!
Aneshia did great showing me to my storage unit! Very fast and easy service
James was outstanding and very helpful. He made the experience very professional.
James and Marco Deja and Monet have been very helpful and life and time saving. Very great job
Just renting a storage unit.
From James the manager.
Just from knowing him 15 minutes I would recommend any of my friend to get a storage here.
Customer service was excellent and very precise and made sure to accommodate my needs and assisted with reservation
Marie is awesome! She is very helpful with all of my needs here at public storage. She got me the best deal available and is just so pleasant to interact with. Thanks Marie...
Muy bien trato ,rápido el servicio , personas , amigable lo
recomiendo !!!
Easy and convenient. Also the app that automatically opens the main door is very nice.
Deja was amazing keep up the good work thank you
Deja did amazing helping me complete my rental online facility looks clean and nice ! thanks deja !
Deja was amazing doing my rent by phone
Deja was very knowledgeable and very helpful with finding the unit I needed
Dominique, is such a sweet helpful young lady always having a smile with everyone, from the first time I seen her she would ask me am I okay do I need help with anything, I really appreciate wen I see her at work, I have seen her helping others calm respectful with that same smile and she knows her job very well, a very beautiful young lady that respects people. Believe me she should be a Manager for real. She gets 10 stars from me, you don't find many young people that helpful with a great smile and very respectful. Great worker
Deja was absolutely amazing throughout our entire process of obtaining a unit. She was knowledgeable, responsive, and made everything feel so smooth and stress free. She took the time to explain each step, answered all of our questions, and truly advocated for us from start to finish. We are so grateful for her support and guidance and would highly recommend her to anyone looking for a seamless and positive experience.
It was a bit of a rough start with the online set-up, but once I went onsite Joyce was able to help me and was so kind and patient. Thank you Joyce for your support, Public Storage is lucky to have you.
I just rented a space from this location and I had a great experience. I had no idea what size unit I needed and Joyce and Dominique took care of me so well. They showed me multiple units and different sizes to make sure it met my needs. Thank you guys so much for being so pleasant and patient. I highly recommend this location if you are looking for excellent service. Definitely rating 5 stars. āļøāļøāļøāļøāļø
James was hella supportive and understanding w my situation and was able to get me my unit w the little time I had left. The app and website was a bit buggy (proly on my part) but he guided me through the whole process. Super chill and supportive guy despite me coming in at closing time lolol. \m/
Very helpful called to reminde
Freya was a great help getting me everything I need to get a great start on moving into the storage.
Quick, painless, affordable storage. Incredibly helpful and knowledgeable staff.
Freya was superb, friendly service 5 star
EVERYONE at public Storage is always helpful and accommodating when possible. Of course issues may arrive from time to time, but the staff is always on it to try to rectify any problems that may have occurred outside of their control. Thanks James, Joyce and Marco! You make my storage experience easy.
Excellent customer service,James answers every question you may have and Dom is a great coworker too!
Great and very helpful staff. Access 24/7. Good value and safe!
Chanti helped us today., was very helpful, informative and personable..
Joyce was the lady who helped me with everything today..
She is an amazing employee her at public storage.
I thought I wasn’t you go go be able to rent my space and she made it happen!
Thank you Joyce now I got all of my stuff up in on Ed spot!! Your the best
Excelente opción para guardar sus cosas y la atención de James es excelente ya que comprende y te explica el proceso de alquilar con paciencia y dedicación a su trabajo.
James was so helpful and kindness to every customer!
The management is so awesome and so nice all of the staff this is a very very helpful clean storage /environment and your belongings is definitely safe :) also James and Joyce are amazzzziiinnggggg
Talk about service! James went above and beyond what anyone could hope to experience. We were literally on our way out of state on a tight business deadline when we learned we had to move our vehicle to a new location before leaving town. Thank goodness James was working! We made it into his office 5 minutes before closing so he was technically still open. However, due to the normal rental process, coupled with technical difficulties beyond James' control, it took well over an hour. James not only never complained about staying late with a family waiting at home, he was an absolute delight and a life-saver for us business-wise. He should be highly commended!
Great customer service by Jaymes showed up last minute. He helped me find the right unit thank you so much.!
Amazing service!
James was very informative and helpful with setting us up a unit at a reasonable rate.
James was a super big help!!
Appreciate him
Manager is very friendly and said all my questions and it’s pretty affordable. Even though there’s people here during the day, it looks like it’s pretty secure and inside the storage unit it looks pretty clean
Easy to use service and affordable! No complaints! Extremely convenient if you have a lot of clothes, or furniture but might not have the room for everything.
James did an excellent job taking care of all my storage concerns. 5 stars āļø
Nice clean storage complex. James was very helpful. Well managed and easy process.
Marina was amazing best ever sad to her go to another state
My lady & I have moved to Vegas & just drove up over night. After getting our place, this Public Storage was the closest one to our location that was still open.
Upon arriving, Marina was such a diligent worker she took the time to explain to people waiting that she had to complete another task for an upset individual prior.
Once we had our turn,
She was VERY welcoming, courteous, accommodating and knowledgeable.
Our rental unit went SO smoothly and was a positive experience.
I wish ALL locations had an employee like MARINA.
Hope she has nothing but success & I look forward to seeing her at the location again.
Joycemarie is amazing and did an amazing job great customer service ever very professional and speaks well with customer as I was waiting listening to her talk with other people is A+ a great asset to your team
Marina was amazing! Her customer service and attitude really helped me thru this stressful time! 100%
Marina is super wonderful and very helpful great customer service for sure
Came to the public storage place to rent a storage unit and Marina was very helpful! She showed us multiple units and the process was very simple. Thanks marina!
Marina is amazing person very helpful
Marina was amazing she help with the app and showed me an easier way to open the doors
Marina customer service was great
Marina was very helpful! I highly recommend
What I like most about the public Storage facility on Maryland Parkway, at the Boulevard Mall, is the service.
All of the employees are VERY courteous, attentive, and always ready to help out.
In particular, I HAVE to mention Joy. She was EXTREMELY helpful, she communicated with me EVERY STEP OF THE WAY. She caused me to feel happy, as well as secure, with ANYTHING that I needed. Now THERE is a lady who knows a thing or two about customer service, AND satisfaction.
Great service and very friendly
Stopped in to look at property and different size units with prices, and Marina was very helpful and professional. She listened to all my needs and concerns and made me feel confident my belongings would be safe and secure at this facility. When I am ready to rent a unit this will be my first and only stop
Marina is super helpful and knowledgeable! You have to ask for her if you're in the area, she's a true asset to the company!! Thank you Marina š
customer service is impeccable, fast, friendly, and extremely efficient. Highly recommend.
I was helped by marina. She said she was a new employee. Great job helping me.
I had a wonderful experience with Marina . Very personable, good person.
Very clean, customer service is amazing. You have a gate code to get into your storage unit also clean. And the customer service representative ended up helping me get my microwave out of my car because I’m injured at the moment and I thought that was very sweet of her. Thank you so much for helping me
Joyce is amazing and has great customer service and is so kind she deserve a rasie
Very friendly and professional front Desk person great service Joice great service front desk
Marina is super amazing and is an awesome add to your team she already making a difference at this store she deserves a 10 star for sure
Marina and Joyce are awesome staff and very help
Marina is super amazing she is new to the state and she is doing amazing for her first few days in the state she deserves a10 star
Very clean and very nice staff
Tai did an exceptional job amazing to work with
Would like to say me entering the office was a pleasant welcoming from jarvis and mick , great customer service and helpful. Thank you so much for your help guys.. š
First time dealing with this location and the auction system and I have to say by far the best experience I have had doing them Andrea (I hope I got your name rightš)was just the sweetest and most helpful you deserve a raise š thank you for a great experience and helping me so much keep up the great work ššŖ
What wonderful service from Andrea
This place is a very clean place for how big it is Andrea was very helpful when I needed help with how pulic storage works again I was amaze how clean and organized thus place is I will be passing on to other people to go here to rent 5 stars šÆ located Maryland pwk and Dessert inn
Really Thankful & Grateful To The Staff At Public Storage. They’ve Been Most Helpful In My Transition To Moving & I Am So Thankful That I Found A Facility That Is Clean & Professional. Big Thanks To Andrea Who Is The Absolute Best In Helping You Store Your Belongings & Memorable Keepsakes. She Rocks!!!
Andra is a outstanding person who knows how to treat people and do her job very well. Thank you Andrea
Thank you Andrea at Location Maryland Pkwy. She did a great job on our reservation. Very knowledgeable and Friendly. You guys are so lucky for having her. I will send you more customers. Have a great weekend Andrea.
Brian was such a big help an very patient with assisting me , helped me an answered all the questions I needed to know I left happy an left with a unit
Brian did an amazing job today. Amazing customer service!
Brian was so helpful with everything! He's the man
Painless and easy experience! Brian is the go to guy. He made my move in easy and let me know all I needed to know.
Brian gave the best customer service made renting my storage super easy and fast he’s awesome!
Thanks again Brian
The property manager Brian was extremely helpful and knowledgeable. Renting a new space with him was a breeze. Highly recommend this location
Brian was very helpful it was great!
Staff here is great very helpful
I want to thank Brian for welcoming me to Public Storage. I signed up online but he received me in person. Showed me the place and helped me find the best way to find my unit and unload. He explained the entry process and made it as smooth as possible.
Bryan was very professional and very helpful!!
Just recently made use of this facility, the manager on property, Brian, was incredibly informative and courteous in meeting my needs for a storage locker. The property was very clean, well lit, and under full video surveillance security as well as manned security from the neighboring mall. It's also very cool inside, with air conditioned climate control.
Ask for brain he well take good care of you super good guy
Great place and even better prices and in you run into brian he well take great care of you ps hes cute too
Brian definitely deserves a five star. His customer service was excellent
Brian was friendly and very knowledgeable.
Huge s/o to Brian for making the process as sooth as possible! He was respectful, kind, and patient!
He was great and very helpful.
Came in for storage space and Brian helped me out tremendously. Explained everything to a T and made sure I understood the policies and rules.
Thank Brian for your professionalism and for being so helpful and courteous. I will come back to this facility again if needed because of Brian.
The gentleman was very helpful and knowledgeable about his job and good.
Brian Brian - Superstar Employee! Made my paper work and Moved in a breeze!!! Thanks so much for your patience!
Excellent customer service Brian had a very positive attitude very helpful was a pleasure doing business at this location recommend this place for all your storage needs
Brian was so helpful would recommend to anyone
Brian it the best employee helped me with everything I needed and more great service
Brian was very helpful, helped out with whatever questions we had he had excellent customer service. It was also very clean.
AwesomeBrian was great helping me rent this space
My experience with public storage was amazing Chlyde was out of this world!
Brian was very helpful and informative. Clean facility.
Brian provided excellent customer service patience courteous provided
Kudos for keeping Vegas beautiful š
Even on a windy day you've got an employee picking up the trash using the wind in their favor blowing most of it to the block walls. Picking up empty drink cups left behind sitting on the light posts. Thanks again!
Great service. E-rental was extremely easy to use. Hassle free.
I was here for several months and let me just say my experience was great. I can’t say enough good things about Courtney. She gets back to people so quick. She’s so professional and so friendly. I was actually sad to say goodbye. If you want a good renting experience where they know your name and they are easy to deal with and things run smoothly then get your space here. I’ll definitely be back if I ever need to store again.