Tai was very helpful whenever I needed help to get to my storage, very nice person.
Tia was great!! Had an issue and she took care of it immediately with no delays. She gave me options and was a big a help.
Thanks Tia for everything.
Dino
Tai is wonderful. She is very professional and extremely knowledgeable. Was very helpful explaining everything so I can understand. Very polite. As you can see I can’t say enough good. A definite asset to PS. AShe is why I am staying with PS.
Tai was a great help guiding through my new space. Super friendly and all around nice to have this meeting. Customer service like hers is hard to find. Thanks Tai!😀
Tai’s customer service is exceptional. She is extremely patient and takes the time to answer any questions you might have. I highly recommend this location to anyone looking for a clean and well-maintained storage facility!
Tai was so sweet, her energy was so warm. I let her know that I was new to this so she walked me through everything. She took her time to make sure I understood everything.
You definitely have a quality employee so I hope Public Storage appreciates her!
Tai is very efficient and thorough. She delivered 5star customer service.
I had a great experience at this public storage location. Tai helped us out and she was so friendly and went above and beyond to help us out. If you need help with anything I would definitely ask for Tai!!! Thank you for everything.
Wanda was very helpful. I appreciated her.
Trina was very helpful and efficient. She showed me a few different size storage units to help me visualize what I needed. She also made sure I got a unit that was on a special holiday deal, cutting the cost in half. Security is strict and the property and facilities are very clean. I feel that my belongings will be very safe and protected. Thank you Trina!
Trina was wonderful. She made sure that I was taken care of and explained everything about the rental. Would recommend!
I Am Very Happy Customer with this Public Storage. Trina is the Best Customer Service Representative in this facility!!! I recommend her for all new customers! Thank you
Tai had GREAT customer service!
Great customer service, follow up even upon move out. Clean units and felt safe while moving items in and out of my storage unit.
Tai was awesome! Professional and friendly! Very helpful and allowed me to take care of business with no delay.
Trina is amazing such a blessing the facility is nice and clean and the staff is very friendly and responsive
Trina was very helpful. I really appreciate her to helping us . Thank you Trina😊
Trina was absolutely helpful and she did everything to do for us to be stressed free and absolutely easy thanks Trina
Worked with Trina on getting a unit. She was very knowledgeable and answered all my questions with ease. She was great and positive to be around.
I love me some Trina. She’s the best!!!!
Trina was really helpful, very nice person , she answered all my questions, and helped me to find the right unit,
I really recommend this place
Sandra was friendly, knowledgeable and helpful. Thank you for turning a stressful moving situation into something far more bearable, Sandra!!!
I needed a storage unit and found a great deal online at Public Storage on Riley St (near 215 fwy). I met with Trina, who is the property manager, and she helped me secure a unit that suited my needs. Trina was very welcoming, polite, and answered all my questions and also explained how downloading the app made things a lot easier --- paying bills, able to open gate with phone, etc. The property itself was very clean and seemed secure. Both buildings were locked at all times and require a separate key code for access. Additionally, unit renters from one building are not allowed entry to other building, another layer of security. They also have flatbed hand trucks available for use at each building. Overall, I'm happy with the service I received and feel this is a clean and secure location, I highly recommend.
We worked with Sandra and she was a great help for us…
STOP. Run away, do not rent from this place if the customer service representative (TRINA) accurately presents the values of this company, it totally lacks integrity. Never mind they upsell the lock you have to purchase from them, or the admin fee, but when asked what the monthly fee would be after the initial period she flippantly said it could go up 30 or 60 dollars, she had no idea. I expressed that I don’t feel that was ethical. She was rude, condescending, lacking in any type of people skills whatsoever. Told us that we didnt have to rent from there and leave but our card was hit and she wouldn’t offer us a refund. We asked for a corporate number and all we got was a number that routed us back to her voicemail.
Very helpful and and informative answered all questions and showed me multiple units 10/10 recommend Trina
Sandra was very nice and helpful 😁
I’m new to Vegas and I needed a storage unit to house all my unused things and I found this location on Google and the person that helped me. Her name is Sandra and she was very helpful. She help me look at the storage unit. She gave me all the pricing. She gave me all the information that I needed to make a choice if I wanted to pay in the store or if I wanted to pay online, she told me that the online prices were much better than the in-store Sandra was a really big help for me. She made it very easy for me to get a storage. She made it so easy that I was able to go in before I went to work. Look at the storage purchase storage and still get to work on time she was amazing thank you Sandra. So I was able to get my errands done in a timely matter on a Saturday so I didn’t have to postpone any errands because everything was done that day. Amazing.
My experience with Public Storage has been great. They are convenient, always clean, reasonable and great customer service. Trina always goes above and beyond to make sure I am happy with my unit and their services. I really appreciate her. She’s the best!
Trina made the whole process super simple. She really keeps the appearance of the property super clean.
This is a very clean location. The customer service is on another level. Extremely helpful and completely honest staff.
I love this location and Trina is phenomenal on keeping the property amazing.
This place is very big and could be confusing. But they have good directions inside the building how to get to where you need to be. The people are really nice, is very clean, and air conditioning feels good.
The lady at the front desk was being so helpful
Trina is an absolute legend!!
This place is the BEST! Trina is a life saver. Highly recommend.
Trina is the best very helpful an great customer service
We’ve been using Public Storage for almost 2 years and love the location and service. Trina is amazing and is always so incredibly helpful!
Amazing service trina helped threw an amazing experience
Nah don’t bother. Unless this is how storage units operate, they increase your cost every 6 months by $20-$30. And all they keep saying as excuse is “inflation”. What is inflating.. the doors and gates? Cause they look the same to me. Ridiculous.
Trina is Awesome!!!
Her customer Service is very professional and she knows her job well. Thank you Trina for being real all the time.
Happy New ‘s Year!!!
Trina was wonderful! She assisted me in completing my rental and she took the time to show me more convenient options to suit my needs. She answered all my questions and completed the process with me swiftly and smoothly. I appreciate her empathy when it comes to being a first time unit renter. I recommend 100%!
Great location, friendly staff, excellent clean storage facility. Secure, carefree and well maintained. Thank you for peace of mind and beautiful facility.
Karl. Is very nice excellent customer.service He explain everything to me. He made sure
The unit is a perfect. Size. Very helpful.
Thank you.
Maria.
Not good we rented on the 8th and today is the 7th and they won't let us in they don't give you full 30 days Unless they get paid
very friendly staff, quick, easy and painless
I had an amazing rental experience, thanks to the amazing manager Trina! The smooth transition of making an online reservation/completing paperwork, the front office following up via phone call (always pleasant and willing to help), and the maintenance of the facilities, made this the best experience possible. I would recommend this facility (especially any facility run by Trina) to everyone! Thank you Trina for your attention to detail and warm welcomes every time we visit.
Brian is absolutely amazing he has an amazing sense of humor and made renting smooth sailing
THANKS BRIAN
Parking stubs block the karts
Trina is TOP NOTCH! The place is clean, new and very easy to navigate. Trina makes the entire process a breeze. I highly recommend this as a go to place for storage.
The manager is great here and keeps the place super clean. She is very helpful and helped direct us to the best storage location size for our large move from California. Great local place in Centennial Hills if you need a local place for storage. Just off the 215 and North 95 intersection in Northwest Las Vegas, take Durango exit, across the street from Centennial Hills Hospital.
Had a wonderful experience at public storage. The units are climate controlled and the property is very clean. I had the pleasure of meeting a friendly staff member named Trina. She was more then helpful and went above and beyond. She was very professional and friendly.
Just spoke directly with Ms Trina and I have to tell you she is absolutely AMAZING!!! She immediately advised me of what was going on with my account and offered services to be able to assist and help me, I cant thank you enough for having thee most amazing customer service, you guys are kind and always willing to help...I have had nothing but an amazing experience with you all!!! DEFINITELY RECOMMEND RENTING ANYTHING FROM THEM❤️
Trina was so helpful today. She showed us a few units to help us decide what we needed and told us about the app that makes payments and access into the facility very convenient!
Trina was awesome! She was leaving for lunch as I showed up and she clocked back in to help me get signed up! Good customer service is hard to find these days and this place is top notch! Thank you Trina!
Ms. Trina is definition of professionalism! She went above and beyond by help me ensure me and my wife had the right size unit for our needs all the while taking into consideration our budget.
I would recommend to everyone they use public storage at North Riley St and to come and meet Ms. Trina.
Cheri was amazing!!! She gave so much information and was so helpful!!!
Clean! Very, very cle a n - Clean enough for "people" to be living in the unit!!! -Yikes🤯
Trina was such an amazing employee. She answered all my questions. I know i was very difficult in the beaning, but she answered all my questions and concerns before i left the location. I highly recommend renting at this location.
Trina was very helpful with the rental process and the facility is very clean.
Very friendly staff! Clean property and the move in was very easy! The front office lady was very nice and informative! Couldn’t be happier with the rental choice
WONDERFUL Facility. Trina is an AMAZING Manager. Very kind, caring, friendly, and knowledgeable. I HIGHLY recommend.
Very clean and well kept facility. Very accessible location for home and freeway. Manager is very friendly and is about handling her business. I recommend this facility for all your storage needs short and long term.
Good storage area, Trina is a great manager very clean and safe area and great deals!
Lei. She was so helpful. Took her time.. and was very respectful.. .. very good people skillls.
Store manager Lei was very nice and helpful..Very clean facility. And quick process.
Love that they have an app to open the gate
You guys need to give Trina a raise! She is the bee's knees! She's friendly, super helpful and she even cleaned the dust off the floor when I arrived to move my things in. She definitely goes above and beyond and she is very much an asset to Public Storage! Also, I love that I can use the app to get into the storage unit!!! The building itself is new, and thus, the storage units are in superb condition (and air conditioned!). I'm glad I made the choice to rent a unit here. I definitely recommend this location!
Absolutely love Maurilei she’s really works with you! Met her at another location, this new location is lucky as hell to have her
Lei was wonderful! She went above and beyond to help us. We had a mix up with the unit we were originally reserving and Lei worked her magic and got us want we needed and wanted. Property is SUPER CLEAN, lots of
and lots of carts. 100% I would recommend this property if you are thinking of storing you personal items or furniture!
Thank Lei!
Lei is really helpful. She took the time to explain everything and answer all of our questions. The storage are brand new! Great location! And great prices. 😍
Trina is fabulous so helpful...