Sam was very strong. And a representation for the company very helpful and I enjoyed doing business. With her know, she's fantastic.
Come on
The lady behind the counter is always great. Very helpful! Secret facility and kept clean
Customer service non-existence. Arrogant manager with absolutely zero people skills. Definitely would not recommend.
Not happy at all! Beware renting here. They raised my rent on a 10x20 from 250 a month to 350 a month. I’ve been there less than a year.
Reserved a unit online and they called me to set up an appointment to view and sign the agreement. I scheduled it during my lunch break as they said they are only there till 1pm. Showed up and no one was there. Knocked on the door and called their direct office number and left a voicemail 3 times and no one answered or called back. Tried calling their customer service as well to get assistance and their answer was "what do you want me to do about it, I live in Cali". Can not recommend after this experience.
Mark Cole was a lifesaver! Thank you! 👍
Sam was great helping me get checked in. Very friendly and explained everything
Easy, simple, and great customer service.
Sam was very helpful and a great employee
Michele made my move an Ease from beginning to end she's an absolute angel 😇
Staff barley does they're job. No one is there ever, and nobody answers the phone. Also have a cockroach and homeless/theft problem
Stay away from this storage place. Literally had someone smoking meth or some sort of drugs In the unit next to me as I was getting my stuff. Staff is in unresponsive. No one ever answers the phone and takes 3-5 days for someone to reply to your voicemail. Electric wires hanging and exposed in from of unit door and told just to ignore it when asked about it. Rent at your own risk
So far it seems like a decent place.
Good location. Bad "SHORT" hours.
On 01/11/2024. Andrea is so helpful, knowledgeable with all public storage rates, discounts and pricing. She professional quick and awesome. Thank you Andrea!!!
I really like the employees at Boulder Hwy Public Storage. Samantha, Property Manager, was very knowledgeable and friendly and explained the multiple options for that site. I love my unit and feel confident that my stored items are secure!
Why is there noone in the office?
Highly recommend this facility. Sam, was very professional and friendly. Facilty was very clean.
Chanti help me with new unit very helpful
Yesenia is 💯 the BEST!!! She helped my VIP customer named Judy recently get a storage unit on extremely short notice! She did it with a smile 🙂 and with courtesy and professionalism that was GREATLY appreciated! Thank you Yesenia for the awesome job...you were delightful and get 5-Stars ⭐⭐⭐⭐⭐ James Roth
"Lyft 🏋️ Jim", US Navy Veteran ⚓🇺🇲⛓️
I've always loved this place ❤
Sam made the process so easy and quick, and she was pleasant ! Thank you Sam.
I rented twice -
1) One floor, drive up unit was nice. Security entrance and exit. They don't let customers use the dumpster (??), so there was trash everywhere. Price was the least expensive, but the price went up to average after the first month (??). We were charged a cleaning fee while the stuff was stored (??) and no one knew why, but they couldn't fix it. A person not on the agreement was able to change my gate code through the office (??) now I can't enter until I change code through the office.
2) We started moving in on the 3rd and we were thrown out on the 7th because we accidentally backed the trailer into the wall, leaving a 3" hole in the drywall. We offered to repair the hole, but were told that it broke the contract and we had to move. Four days, no refund. Plus, we weren't allowed on property or in our unit and in order to move out we had to have an escort on the property.
Was w/ a friend who has a couple storages here
It's a great place, just verify that you have a pull string on the light. For some reason it's a big deal here to make the light usable.
Won an auction here very helpful
Clean and air temp controlled. Good price
The locks are hard to use.
Good location friendly staff
Would highly recommend this place scared is awesome and it's gated. They just don't let anybody in there which is awesome willing to negotiate. If you can't afford to pay rent at that point in time would highly recommend this place.
Sam was excellent triple A 110%
Sherrlle assisted with our move she was a great help
Sam was an excent help for me today
Terrible customer service manager was extremely rude
All automated and the migration is awesome!
Karen was super helpful and super kind
Remodeled, clean and bright storage units.
Sam is always kind and quick to help us.
Wall everything was okay , but all our staff got dusty, started falling apart so when we got our staff out after paying for year or so we just had to through everything away my bed, couches, all my 3 bedroom staff was of no use even though I paid my insurance but nothing was in good condition to keep them so I threw them away 😩😫now I have nothing in my apartment .
Hours at this storage facility just don't work people are just getting off work and rushing through traffic and by the time you get there the place is closed Saturday and Sunday they close even earlier so go figure how do I get to deal with my belongings and have enough time to get it done when they close so early I think I should find something cheaper and longer hours for my convenience when I pay too much in the first place
Good coustomer service fast help tukoya was a great help.
Tuko ya is so professional,very kind, understanding, and sweet. She showed us several Units with a smile the entire time 😊👍 Explained everything ☺️I will definitely recommend this business to everyone, and then some❤️Thank you Tuko ya
Put our stuff in there 2 1/2 years ago been back to check on it periodically it was a rather large unit finally went to clean it out and realize the place is infested with cockroaches, they completely ruined a mattress and made a long term home out of one of my new couches, for the record I’m a clean person I have clean things and this review is in no way some type of revenge to get back at the business owner, also found rat droppings Over quite a bit of my stuff, While their rates may be very competitive I would not recommend using this public storage
Debbie was so helpful and went above a beyond to help me
Employees very nice and helpful. Units very clean.