Christine and Reba are so kind and helpful- I’ve known them for over a year now- helping my family move homes, myself included and etc. This location is awesome! It’s Clean, simple to navigate, and I’ve had both exterior large units and all size interior (upstairs and ground level) units — all have been secure, no leaks or other climate issues! Thank Goodness! All the items remain in perfect condition. I’m so thankful for this location’s staff and its facility— seriously!!! 😄
Kristin was such a great help! So polite and helpful when showing me to my space
Reba and the staff at Public Storage Tinton Falls are great. Always accessible and ready to assist.
Reba was so helpful and professional, very clean facility, 10 stars!!
Amazing facility absolutely the best storage facility in the area hands down I completely recommend it
Reba is very friendly, and the facility is very clean
Was in need of a storage unit because an offer for an apartment fell through. I ended up calling 2days after the move in date (never even went to location, didn’t grab the lock, didn’t move anything in). 2 days after the move in date the apartment complex called me saying that they had another unit available for September 1st. I immediately called the same day to cancel the rental and see if I could get a refund because it was $200 and they refused.
Great service. Office people at the site are excellent. CJ was wonderful—very helpful, polite and professional in assisting me in re-gaining access to my locker.
As a first time storage rental individual, I came to the Public Storage in Tinton Falls and worked with CJ. He was super helpful and explained everything to me. Definitely go in person if you are unsure of the size. Would definitely recommend for anyone!!!
Reba at facilty was so helpful when issue got it taken
Great service
Mr was a great guy
Pleasure to do BUISNESS with him
Reba was terrific, great experience
The employees have always been very helpful especially Reba, CJ who now works at a different location, and Brian, they have all been terrific. I didn't give a 5 star just because I think the prices per month can be more affordable, and when changing to a smaller unit, I had hoped to get the 1st month free at that time, since I had switched from my deceased husband's name to my own. So that's it, the place is always clean and the people are friendly and kind. Thank you, be well, take good care. Cynthia Lalley McGrath
Cookie cutter storage. Prices ok, but rooms seemed small. Access to some individual spaces isnt staight-in easy - so be sure to look at the specific space before you commit.
My rent increased to nearly 4 times what I originally signed at 3 years ago! I started at about $100 per month for a 10x10 outside unit and now I'm being charged $375 per month! And the same exact unit on their site are listed for $150. After being "reviewed by the district manager" they came back with $300 a month for 6 months, then back up to nearly $400, which is still 3 times higher than my new locker!
Disgusting filthy storage units. The price was raised nearly, double in less than 10 months. They wait until you have all your stuff there, with a reasonable introductory price. Then take advantage and gauge the price a ridiculous amount, becausethey can. Greedy slime. Especially since the unit looks like a dirty, dusty, bug infested garage. I am disabled and dont have a truck, and my elderly parents had to move their belongings and move out with short notice. I saw the introductory price, and regretingly agreed to rent a storage unit. I was greeted with a filthy, dusty, abandoned beehive, cpbwebs everywhere, absolutely dispicable. If I could give this place 0 stars I would.
I recently came in to get information about this storage facility. I have never rented a storage unit before and had A LOT of questions. The employee there was extremely helpful and patient with all my concerns. CJ was polite, friendly and informative. Also, I was quite impressed how clean the facility was!! I highly recommend Public Storage.
i was there for less than a year. After a few months they randomly raised the rent and when i asked why or as there a notification, they said “just an increase in prices” and “it was sent in the mail” which it was not. So i was already paying rent for a pretty small storage and then they raised the rent about 30 dollars “just because”.
A few months later and it’s time to leave, so i’m calling asking questions trying to situate my stuff and myself, I spoke to the property manager, Brian who is very rude and unhelpful.. I tried to leave the place after the first friday in a month and i asked if could pay for that month, my response was “no that’s our policy, after the first you have to pay for the entire month” Some places do since a storsge rent is not a contract.. Aftwr a week of moving double time, i called again just to see if o could get A DAY into the following month, so that o could get the last big stuff out… “no, the 31st only. Once the first comes, you’ll be charged” .. again this is the same person, Brian who is the property manager..
The other employees aren’t nearly as rude and inhelpful but i also didn’t see them working as much as Brian.
Just don’t bring your stuff there, even if it’s cheap at the moment, they’ll raise your rent just becuase.
Went to storage to ask about units. Reba was really informative and kinda. Definitely plan on renting with the company. Would recommend.
It's a great place to store your junk or any house goods or if your moving or just have no room for something public storage is the great place to go !!
I stopped by today to ask some questions. Tina was such an amazing help!! She was so nice, helpful and answered every question i had. She made me feel a lot less stressed about moving! I will 100% be coming back here.
Great location, and great customer service!! A lady by name of Tina was extremely helpful!!
Very friendly helpful and informative .
had a fantastic experience with public storage. Needed a short-term storage solution; CJ and Reba were super helpful and friendly. Facility was very clean. Access etc. was super easy to manage. Very pleased and would definitely use them again!
CJ was extremely helpful and answered all my questions. Keep up the great work!
Reba is wonderful! I hate moving but she has put my mine at ease with this part of it all
Great service, Tina in front desk was so helpful and wonderful for helping me with storage space.
Wow What worker they have there John was incredibly helpful. Nice gentleman help me tremendously today. Made it moving. Much easier.
Very much appreciating my experience with Reba, who has been wonderful-friendly, accommodating and supportive. They are lucky to have her!
While the storage itself was fine, in the just over two years I was renting the price of my small room went up 3 times - to be well over twice as costly. Not worth it!
I think they know it's a pain to move stuff out, and they price gouge on increases. The third price increase was about 65%.
highly Recommend!!! I was having such a hard time trying to find a storage unit, until I came to Public Storage. Reba was wonderful with helping me find the right size unit for a great price!!! GREAT PLACE!!
Reba in the Shrewsbury location is great. Really knows her stuff. Very personable. Shes a gem!!