Public Storage Self-Storage Units at 2028 S Willow Street, Manchester, NH

5+ stars! Demi was so helpful and quickly and efficiently had me in my unit. Best of all, she is the epitome of service with a smile. The sweetest!

I'm not one to post many reviews but I needed to go out of my way to do this I was intended by a young lady named Linda at the South Willow Street office she was phenomenal thorough answered all questions and even doubt with me being partially late I appreciate your company and your service

I want to say Demi at your Manchester location is truly an asset to your company. She always has a smile on her face and a positive attitude! The only reason why I stay with your company is because of her.

Demi, is very professional, courteous, polite, knowledgeable & a keeper . Thank You .🇺🇸😎👍

Demi is a friendly property manager. I would rent here anytime highly recommended.

Had amazing service from Demi at the Manchester New Hampshire location and Eric from the Danvers Massachusetts location to come together and help me effortlessly take care of what I needed. Great customer service and very easy to do business with.

Demi is a hard worker who helps out anyone who needs it. She is always positive with her job. We should have a lot more people like her in this world.

Demi is #1 with great customer service working for you! Don't loose this one!

Been to 4 storage facilities and this is by far the best! Demi and the other linda who work here are the best! They make sure you come here and it's safe and clean and prepped for your things before you arrive! They are Ultra helpful and because of them this place has a feel like family is taking care of you. Place is clean and units are well kept! And maintained constantly! I Just don't like how every 6 months your rates go up! If this is a big problem for you they try to work with you to find a middle ground to keep you as a customer! Been here a year now and the only thing that will make me leave here is if it gets too expensive! I'd rather down size and throw out some of my things to get a smaller space and save money so I don't have to go someplace els if I can help it! I love it here!

Demi is a wonderful manager. She makes your storage experience go as smooth as possible. She is always so polite and charming. She's always beeb available to me to answer any questions ive had and is always there to answer the phone and help you any way she can. If ypu miss her, dont worry she always calls you back right away! I've rented from her for 8 months so far this time around and still there! I would recommend her storage facility above all else! Great service, friendly staff, organized facility, app works great. All around great experience! 😄

Linda has excellent customer service thanks public storage

Linda helped me with a new unit today. Absolute pleasure and was able to find me the perfect fit! Great service !

Thanks Linda! Quick and easy setup - prices are a little high

Demi was very nice, personable and wonderful throughout the entire process of renting out a unit here. Thank you so much!!!

Demi is fantastic! She set me up with the proper unit to best fit my needs. Making the process quick and easy while serving great hospitality.

Carvell did a wonderful job helping us out!

Demi and Linda are amazing. They are both so friendly and helpful. And the place is always spotless.

My storage unit went from $107/month to $268/month in 3 years. Planned to empty storage unit at end of month so I could rent a truck. Got covid so I had to delay by 5 days. That put me at th 2nd of the month. Emptied unit but because it was 2 days into the month they are forcing me to pay for the entire month. I should have gone while I was quarantined with covid. There was more but i don't want to get into it here. Ps. My stuff from storage had so many mice that moved with my boxes. Now I have to deal with getting rid of the mice.

Convenient, secure, priced well

The location clerk was very nice had some laughs very knowledgeable about the rental process great place great employee South Willow st location

Jackie and Alicia are very personable and easy to work with. Place is well kept.

Love this place. App is amazing You don't even have to punch in your code just click the app and the gate opens.

Nice big. Quiet.

Thank you Demi for a great experience. I know my things are safe in your hands. PUBLIC STORAGE ROCKS !!

Demi is AMAZING. She helped us with everything we needed. Shes still a pleasure when go there. The prices are so much lower. My old storage on Wellington Rd didnt even have a light inside. Made it difficult. Now I can see what Im looking for.

Demi here at the South Willow site is a fantastic employee. She always has a smile and is always positive. She is definitely a hard worker and I will steal her if I can.

I thought it was very clean facility and the manager Demi was very professional and kind

Demi is a great help and always has a great attitude

Great place to get storage. The customer rep was absolutely amazing. She was super helpful with finishing to set up storage for me. Great service.

I don't like that they increased the fees by a fairly large amount. They have now priced me out of their facility. Meaning that their price for my unit is no longer affordable. No discounts allowed. I guess that they need my unit rapidly.

Beware! Don’t go here!!! If I could rate a negative 10 I would - Horrible customer service -You cannot get a live person to tell you why The rent suddenly increases by $30/month??!! And if you do get someone they are rude and horrible to deal with & if they double bill you on auto pay they will not refund!! You’ll be sorry if you rent from these scum bags

My rental rate was increased by 29% and I posted a 1-star review. However I was contacted by someone who corrected the increase and set it back to where it was with a guarantee the rate won't increase for 3-6 months. The rate may fluctuate after that depending on the local real estate market, but at least now I understand that's possible. Not too often a company actually resolves a customer complaint after a review online, so I'm happy to recommend to others and appreciate the help and explanation. I'll make it a five star once rental rates stay locked in instead of changing, since my contract is to pay what is agreed, and I still feel as though when I pay that amount your contractual agreement should not be changed either. Contracts are supposed to resolve this, not change after a period of time. But thank you still for helping this, hopefully your corporate offices stop the rate changes before other customers find different places to store their belongings.

So, the staff there is amazing; I cannot stress this enough! But, Corporate is losing business because they raise rates constantly. They also keep your money even if you leave early, and their billing system is completely broken, causing fees that should never have been assessed. Totally a cesspit of a company!

I would like to share that the office lady Demi is outstanding and great.. Anytime I have ever had an issue she has been quick to try and help and solve the situation.

Everything at this point in time is going very well I have nothing but good things to say about public storage.

Price has went up and service has went down!!!! There never open on the weekend and agent is lazy, trash is all over the property with big holes in the Fence . Will be calling corporate on Monday and filling a formal complaint!!!

Demi is friendly and Professional I would recommend going to Manchester anytime I would recommend going to Manchester anytime

Love that this place has extra security and affordable

Please look somewhere else! Yes public storage may look nice, but they will rip you off! My rent cost is increasing again next month (June 2022)! It’s gone from 58$ to 100$ in a little under 2 years. This is only for a 5x10! Please don’t give public storage your money, try to find a more reputable storage company- even a locally owned one. You will be taken advantage of. Just like gasoline, groceries, vehicles, electronics, etc, public storage has jumped on the bandwagon of scalping folks and taking advantage of them in this time of inflation. Please do not use public storage!

The manager is super nice and helpful and the operation hours are great. Would definitely buy an auction unit there again!!

My boyfriend and I each have a storage unit located at public storage in Manchester. Whenever I stop by to grab something from my unit, I'm always greeted by Demi who is an absolute sweetheart. When I bought the unit she went above and beyond to make sure I got a great deal. I work for a rescue and just needed a small storage unit to store donations. She was very personable and made sure I was well taken care of and I always look forward to seeing her. Now a days, in some businesses I've noticed good customer service isn't always the first priority, but Demi makes sure to take the extra steps, and its the little things like that, that mean a lot and I take notice of. So I decided she deserves a shout out! (Maybe even a raise 😉😂 lol)

Demi is one of the best storage managers around. Demi makes sure you are taken care of and the property is clean and neat! Demi answers and questions you may have and is always polite and kind. I highly recommend public storage (specifically Demi’s store). :)

Demitria was great she was very helpful and answered all my questions I had for her

I went to public storage and was helped by Demi, she was very knowledgeable and personable. Would definitely suggest others to come here.

Went to check out a few units, property looks clean, and the lady was super nice and showed us one of every size unit she had available. Will def be storing here when I move

Demi's professionalism and knowledge are fantastic. 10/10. Will recommend.