The service and price is fantastic. Dwayne and Chris are great. Dwayne is polite and a good listener. I really appreciate them and their friendly service.
Love this place. Dwayne is the BEST!!!! So very friendly and that is what more businesses need. FRIENDLY people. Dwayne is always most helpful and willing to make the visit pleasant. It just makes my day when I get to interact with him.
Ive rented a unit for the past two summers to store my kayak. Dwayne is the most down to earth guy, very helpful and has made storing my kayak a great experience.
Dwayne deserves a raise every single month. That man is the sole reason I’m leaving this 5 star review.
Dwayne is truly the definition of wonderful customer service!!
Update to add: Dwayne (new manager) is OUTSTANDING and he’s literally the *only* reason I have not moved out of both of my units at the hampstead location. I’m giving DWAYNE 5 STARS ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ but still, Public Storage as a whole is a price gouging corporation. Dwayne has been kind enough to try to help me with adjustments to the semiannual 30+% rate hikes (btw corporate, Blue Bird charges half as much as you, for the same thing). Dwayne is the only reason most people aren’t moving out. Show him that he’s valued, or a place like Blue Bird will!
David (manager) is beyond helpful and understanding. He gets 5 stars. But Public Storage corporate gets zero. The price hikes 2-3 times a year, at 30+% each time is absurd. I recommend you avoid this place. Once you have an entire unit filled with heavy furniture, it's difficult to just up and move it so they've got you by the grapes. David deserves better.
Met with Dwayne today to rent a storage unit. Extremely helpful and knowledgeable. Highly recommend.
I originally picked your facility because of an ad that made it the best deal around. Storage is storage right? Well, I was wrong. Yes the facility itself is spotless, well-kept, and secure, but it’s tha manager Wayne’s warmth and genuine care that really set this place apart. He was so attentive—even checked in with a friendly call when I didn’t move in on the date I’d planned. Truly next-level service - kinda the way every business should be run right?
Great Service, thanks D! Easy contract process, clean new facility, Nice app with gate open, reasonable price. This is my place.
Best storage facility in New Hampshire in my opinion 👌 Dwayne is a great manager always always doing something making sure everything's is running smooth and CLEAN SUPER CLEAN shout out to public storage hampstead NH keep up the good work
Clean facility, good location with easy access. The manager, Dwayne is great. I was in a rush to
put some stuff in storage then get out of town. He helped me get the rental contract completed and then I was on my way. I had some issues about 6 months into my stay and from 2700 miles away, he was the ONLY one in your company who was able to fix my issue. His dedication and care for his customers is a rare thing these days. I hope you value him as he made me feel valued by your company. If I need storage in the future this will be my first choice.
Thanks Dwayne for all your help!
Dwayne has made our storage rental experience smooth; he has been very responsive and timely whenever we've had questions.
I have been using Public Storage in Hampstead since 2020 and have always been impressed with how secure and clean the units are. I haven't had any serious issues at all, but once in a while something will come up. When it did, Chris and Dwayne were always available and really went to great efforts to address any concerns to perfectly satisfactory completion. I would highly recommend Public Storage to anyone in the greater Hampstead area. And if the other locations are operated as well and helpfully as Dwayne and Chris operate the Hampstead location, I would extend my recommendation to them as well.
Dwayne is super helpful, kind & cares about his job & customers! Highly recommended!
He went out of his way to assure everything was squared away when I was having problems with the autopay on the site. He informed me of some things that have worked for others when they had issues. He's super friendly, very helpful, and always kind. I think his name is Dan? Either way, I've used other public storage facilities and this is by far the cleanest and friendliest establishment
My first impression was warm and welcoming, I was greeted by an older gentleman. He was kind and very helpful, he was knowledgeable about the property and answered all my questions. This is the third property I went to and because of this man I got a unit. Customer service is EVERYTHING and this man brought that, a true gem 💎. He’s an employee you cherish and keep because genuine people are hard to come by. Thank you, I appreciate you !
Dwayne is awesome Great guy to deal with Very helpful I’ll only store my stuff here because of him
Good location. Easy access, smooth service. And Dwayne is pretty damn aweome, AAA+ service like previously mentioned… great customer service, nice communication, helpful, goes above and beyond, and hilarious… A real asset to the location and company! Don’t forgot to reboot your phone haha -K
Dwayne is amazing not too many good people like him left on the planet he makes sure his customers are in good standing and it’s great a pleasure to work with for sure !
Excellent service nice clean facility
Always a great experience talking with Dwayne. If you need a storage unit definitely come here.
Hands down the best storage facility around. The building is extremely clean as well as the property. And the service from Dwayne is AAA+. He is extremely friendly and helpful and has outstanding customer service skills. I would highly recommend Public Storage.
Dwayne is stellar, he is very friendly, helpful, and kind. If I could give him more that 5 stars I would.
Dwayne was incredible. He went above and beyond anything I would have ever expected. This man was the most helpful person I have ever dealt with.
First off look for a guy named Dwayne who has helped me from day one with questions I had. Dwayne’s customer service is top notch! I have been renting a unit here for well over a year. I didn’t really like the location in building and decided to try and move for a wider door option for me to get my items in or out easier. Dwayne again helped me out today to find the new unit by month end!
I've been with them for a couple of years and their service is amazing. Always clean and easy access.
Dwayne is the only reason theyre getting a 5 star review. He was very kind when I closed my unit out.
Recently started renting from Public Storage in Hampstead and we were so thankful for the excellent customer service provided by Dewayne. We Highly recommend this location!!
I called Duane with a problem, and he handled it extremely well! Thank you Duane for the great customer service!
Very, very nice people to deal with the manager Dwayne goes the extra mile for you all the time the place is always clean and convenient. Check it out if you were looking for a place to rent for Storage, you will not be disappointed.👍😊
Dwayne was wonderful and accomadating, he took the time to fix my account and help us get what we needed. Highly recommend.
Dwayne was very helpful.. great customer service and quick
When we were trying to downsize our storage unit online, we could not get past a certain screen without assistance. Duane was fantastic and very helpful. When he could not figure out the problem, he contacted his manager who was also very helpful.
I appreciated Duane going the extra mile in getting us set up with our new unit. Customer service is what its all about today and Duane is a fine example of how customer service is supposed to be!
-Ken & Mary B.
Very easy move in and move out. I did everything from the website and app. Friendly staff and clean space, felt comfortable with my stuff there.
Will use them again
We have been renting a unit in Hampstead for the last 7 months and are so grateful to the staff for all their help especially Dwayne who we worked close with. He is very friendly and knowledgeable and made this an easy move. Units and building are well maintained and very clean.
Great so far. Texting to open the door does not work, I will give 5 stars when it does.
went smooth & easy and with good humor. A plus
Had a great experience in Hampstead location. All my questions were answered by Dwayne and he found the best unit for my needs.
I have used a few other Public Storage facilities in different states. This facility is the cleanest Public Storage I have used so far. It's easy to find off of street, clean and well-lit even inside the storage unit. Dwayne was super helpful when I called in to make changes to the unit I want to rent. Highly recommend this location.
Linda did a great job thank you !!
Dwayne gave me the best service, I asked him a few questions about my new storage unit and about the Bluetooth access and he gave me all the information needed possible and he was just so nice and very respectful about everything! 10 out of 10 best service
Great customer service fast and friendly employees. Thank you Dwayne.
it wasn't stated on the website that i was renting a unit that was a dock plate 4 feet off the ground and they wont reimburse me the fee because i didn't look at the unit first even though i went there 20 minutes laster and they had no other units available to rent me. simply bad business and i was also told i would get all my money back at the time. update your website and stop making it the customers problem! absolutely ridiculous it not alot of money to have just reimburse me and did nothing but waste my time and give me the run around. thanks for nothing
Very clean and well lit. Easy access via app. Manager Dwayne very helpful on the phone and in person. He worked with me to determine correct unit size. And again when I had an issue with the lock.
Dwayne was very friendly and helpful getting me a storage unit set up.
Facilty is clean, secure, and perfect for long term storage. Dwayne was a pleasure to work with and made move in and out so incredibly easy! Rent was reasonable for a storage unit in a pinch.
Dwayne wa very helpful and made my moveout go smoothly.
Clean facility, Dwayne is always super helpful!
Would recommend Public Storage! Dwayne was so helpful and kind.
Fantastic place and really tall guy who helped us, and I was so happy with how clean this place is..
OMG! How amazing and sweet is Dwayne. He is so helpful, kind, knowledgeable, and willing to help all his customers! He even gave me Dairy Queen coupons for my kiddos. He is not only an asset to the company but to the community. Thank you Dwayne!
Dwayne is the best. Very friendly helpful to me. The move in went smoothly as did the move out
Thanks for all you've done
Needed help Dwayne was so fast to help us made us feel comfortable for the help !!! Great guy 5 star !
Dwayne is the best best customer service so helpful and nice im happy I picked this location !!!!!
Dwayne is fantastic! So helpful & knowledgeable! Very easy to talk to!! ?
Great customer service and very clean facilities
Dwayne is wonderful, so helpful & very knowledgeable.
Staff has always been knowledgeable and helpful. Today I had a question about my unit and the staff person was attentive and addressed my needs. I am very satisfied.
Dwyane was super helpful and friendly.
Dwayne is great! He helped us selecting a convenient locker, and walked us through our options for the amount of stuff we needed to store so we could choose our best option.
Dwayne, is amazing. He help get a second unit that was close to our original. He told us everything we needed to do to help our smooth house move. I recommend this storage location for anything you need!
Dwayne was very personable, extremely helpful and made great suggestions.
Great service...especially Wayne, very helpful and calls to remind me stuff
Love coming here ever time I come in I have to go see Dwayne in the office and say hi he’s always smiling and always helpful.
Top notch service from Dwayne! He’s an asset to your organization! He deserves a raise!
Dwayne provided great service.
After many experiences over the years with different companies, I always enjoy working with Duane at this hampstead location when I needed the service! Friendly and helpful. A+ for locational customer service, and with positive exaggeration, B- for the folks behind the curtain.
Corporate is corporate, but The people at the front are the face of the business, and go the extra mile. Thank you!
The property manager here is an absolute definition of a people person. He really makes you feel comfortable and he goes above and beyond. I don't like the corporate hub-bub that makes you feel little and useless. Dwayne over here in Hampstead makes me forget it's a corp company and more like a family member 'you like' storing your belongings at their home.
I have had two units at Public Storage in Hampstead. They are always clean, the motion sensor lights keep the area well lit. I have never had any bud or rodent issues with my climate controlled units. I just finished needing one of my units and the manager Dwyane was wonderful. Very kind and helpful.
Great experience! Desk is very helpful!
Extremely easy check out process
I received 5 star service at the Public Storage facility in Hampstead NH when I had an urgent storage need - just hours before a winter Nor’easter was expected to hit with a foot of snow. Dwayne made the whole thing go so smoothly. I was in - with exactly what I needed - in a flash. I can’t imagine a more efficient and pleasant transaction. If you seek clean dry secure storage, go see Dwayne C. at Public Storage on Route 111 in Hampstead, NH
Friendly Manager and great service!!
Dwayne is the man !!!!! He really deserves a raise ! HIGHLY RECOMMEND ⭐⭐⭐⭐⭐
Dwayne from Hampstead NH storage is so helpful and friendly. He is always a pleasure when I call with questions or need assistance. He is a value to your company!
Dwayne is fantastic! He is super knowledgeable and has great customer service as well as kept the things clean organized, highly recommended!
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My mother passed last year in oct while I was waiting for my inheritance and the money from the life insurance I needed a place to store all my mothers things there is a gentleman by the name of Dwayne that works for this facility. I can honestly say that Dwayne was always there working diligently to make sure the place was clean he was also very helpful and kind this is what we all need from a pace like this because of this gentleman if there was every a need to store my belongings again I would only trust and store my things there. Thank you Dwayne for all of the great conversations we had while I was there you are a great employee and a great person!! Highly recommended!!!
Dwayne is awesome he took care of my concerns and answered all my questions for me he is very knowledgeable as well as Kind I highly recommend! Thank you Dwayne!
Duane was extremely helpful in setting me up with a storage space. A+
Duane was extremely helpful in setting me up with a storage space. A+
Dwayne is a perfect gentleman. So helpful and is an asset for the facility.
Dwayne was great. The computer and online system take alot of time. It was frustrating for it to take over an hour to get everything set up. I think the Administrative fee of $29. should be credited to my account due to the inefficiency.
Dwayne was very helpful when we were getting our unit! Very friendly and knowledgeable!
Super great customer service by Dwayne the manager. Has always been super helpful since day one in answering all my questions and concerns. Super grateful for him!
Overall a great experience. Dwayne was extremely friendly and assisted me in finding my unit, showing me how to operate the door etc. Highly recommend!
Wonderful facility. The manager, Dwayne, was courteous and friendly. It was incredibly easy to set up and the locker was clean and ready when we arrived.
Dwayne was very helpful and friendly, and above and beyond expectations!
The rates are fair, the units are clean and no moisture. Dwayne at the front desk is extremely friendly and helpful! I recommend.
Dwayne is so helpful and provides great customer service!
Dwayne was so nice and super helpful, great service and great place to store what you need, highly recommend Public Storage.
Dwayne is outstanding. You are extremely lucky to have a dedicated employee. He should always be recognized for his commitment to the job. Guys like him are hard to come by. Take care of him or someone else will.
Dwayne is so responsive and responsible.
He keeps this place do clean and secure.
I will always use this facility regardless of drive
Save secure and clean
Dwayne the manager is one of the nicest humans I have ever come across. And the property is exquisitely kept. Always clean and accessible
Dwayne was awesome!! Nice guy! Helped us with picking a storage unit and make it all so simple and easy
Dwayne was so friendly and helpful! I had locked myself out and he went through all the proper security measures to ensure my property was safe.
Fantastic spot. Very well run. Dwayne is an absolute rockstar and makes my life much easier.
Dwayne was great! Best customer service was with him. Super easy to do business with. Payment went up about $8 in the 7 months we were there, but still best prices we could find around. Highly recommend!
Dwayne was awesome! He went out of his way to help with everything I needed. There was a few issues I had and he had them all taken care of. Very happy to be in business with them.
Had no issue here, very smooth moving stuff in and out. Dwayne was great, very friendly made sure I was taken care of and if I needed any help!
There was a mix up with the size of the storage unit I rented online compared to the one they assigned me, Dwayne was super helpful and efficient in getting everything sorted out with minimal hassle, thanks Dwayne for all your help
Lots of storage options. Wayne, the property manager, was great and very helpful.
This place is very clean very knowledgeable people lovely people very pleasant to do business with I'd rate this storage 110% as a great place to go I was only there short time but they treat you like you're somebody not a customer it's you like a friend Linda she's a very sweet person she does does a great job helping people out I would go back there if I needed storage again but I don't and they're very nice people to deal with so people if you live in the Salem New Hampshire Hampton area you need a storage please go to Self Storage Hampstead on 111 you won't be disappointed
If you need a storage place than Public storage in Hampstead is the place to go. Clean facility very friendly staff that are very helpful. I Accidentally put in for the wrong unit online but Dwayne was very helpful at getting me the right unit that I needed. Its to bad that he is leaveing cause they are losing a very helpful person.
Dwayne is the man. Helped us straighten out a reservation mixup in no time!
Wayne was super helpful, friendly and courteous.
Dwayne was incredibly helpful in finding me the right unit. He even stayed late on a Friday night to get it done! Highly recommend
Dwayne is one of the most lovely, helpful, kind souls you could ever meet and he made the storage space rental process a breeze!! Best of the best! Thank you so much!!
All the people I've worked with there have been great and helpful. My stuff is secure, the building has a good temperature in summer and winter. Been storing there for about a year, no problems.
Tim was amazing and very friendly and knowledgeable
Samatha was so helpful and accommodating. Such a pleasant rental experience at the Hampstead NH facility
First of all let me say this is not about this actual location because the people that work at this location were wonderful it’s about the GREEDY corporation. We were already a customer in the Hollis location for around a year paying almost $300 a month to store wanted to move our storage because we moved the company wanted to charge us another 29.99 ADMIN FEE WHY??? They already had our info plus I did everything on line why charge me another 29.99 GREED that’s why also we were going to Move out of Hollis location on Nov 3 they wanted us to pay for the full month another $289 for 3 days. This company only cares about money not about its customers find someone else to store with
Clean and well kept facility inside. You may notice trash and discarded belonging in some areas. The climate control is a little light. Warmer weather is not so bad, but even cooler, not cold, weather and you'll need a hoodie if you are in the buildings for any amount of time. Carts are sometimes anywhere, but near the doors.
Sammi and David are both great folks to work with. The fill-in folks are also good, but key word: fill-ins, for when the regular staff are out. They may not know the in and outs of this particular facility. Don't pester them if you need a specific question answered. Still, they are good folks.
Corporate is less than helpful. Rents are in a word, weird. Talking with other renters, you will see a wide range of rents for the same units. Even next to each other. I have the feeling corporate will get you when they can get you on the rent. Keep an eye on it if you are going to be a long term renter. Ask questions annually, if not quarterly on deals.
The app is buggy on Android at this site. It is often just faster to key your code. I assume it is the actually connections here as the app works well at other facilities.
For some areas, be careful if you don not drive a commercial truck regularly. There are some tight spots. If folks are parking around you and you have to move a large truck, worse a trailer, you may be sitting for a little bit unless you know how to drive in Boston the day all the college kids are moving in. ;)
Our experience with Sammi has been quite positive. She exercised patience and a willingness to help us map our our storage needs, providing very useful assistance as we narrowed in our selections. Thank you!
Im giving this place a 3 star strictly on the fact that i started there 3 years ago and every year it increased.. the first within months of moving in..i believe it changed names a few times and not once was i offered i lower rate for staying there but instead my rent increased. So when i advise them of a check out date for end of the month and they send me a sorry to see your leaving email offering if you stay another 6 months we will lower your rate to $134.40 from the $168.00 i currently pay...well hell i would have told you I was leaving 6 months ago if i knew it be cheaper the last 6 months..how about you retroactive that! So all in all place served its purpose and my belongings werent dusty, moldy, damp or smelly so it was a clean storage environment I guess they can have that. Side bar..if you havent used anything in your storage for last 3 years is it really that important to hold onto..i asked myself that question and put everything in that storage on my font lawn with a free sign..people love free shitz and im about to be $168 richer each month and the smiles from the takers of the goods on the lawn was worth more then any money. ✌️❤️🐾🎤
I cannot believe how this place rip up people and the governor let it happen how can you pay $900 a month for three units storage it's like paying a mortgage for a house and it's so wrong how the governor of the United States and the president that's the stuff happened to people this is like Robin somebody blind without a gun
Facility is very clean. David was a pleasure to work with.
Easy staff to work with,had multiple units the size I wanted .
Tom was super helpful and informative, making the process of renting a unit easy and enjoyable! Lenore was also in the front office and was very friendly and kind! Highly recommend working with either of them
I worked with Tom C he was wonderful and very helpful.