"Jenny" was very Professional and greeted me with welcome. She explained everything to me and answered all my questions. Jenny and James(District or Regional Manager) made moving -in very easy and Affordable and he also helped me on another moving-in situation coming from the other previous storage. Thanks for Everything.
Big Thanks Lyndon for the great help ! Very friendly guy & made this rental process easy as 1-2-3 ! Love the location as it is easy access to the highway.
Jenny was great very helpful
Excellent location, always has good stock of moving supplies and great customer service. Jenny is a five star employee. Professional, helpful and friendly. No need to go anywhere else for my clients needs! Thanks again!
Jen was amazing very helpful and pleasant definitely would recommend her customer service to friends
My experience today was pleasant,informative and helpful. Manager was through with me in details and explained everything I needed to know. Also added tips to help my moving into storage space easier.
Thank you Jenny P. so much look forward to moving my personal items in and feel safe&secure. Very well kept neat,clean environment as well!😉
Easy, Convenient, Affordable, and Amazing customer service
Storages are clean and customers service assurance was top line!! Definitely pick the right storage for my things.
Lyndon was the representative that helped me today with storage selection. He was professional, patient, and knowledgeable regarding services offered. He’s a keeper!!
Just rented from Public Storage (Lyndon). He was extremely helpful and knowledgeable. I also received a great rate for the size of the storage! The unit is exceptionally clean. I am pleased! Thank you!!!
Very unprofessional storage facility. Lack of customer service and no one attending lobby during lobby hours.
The staff there was very nice and helpful with all of my questions, they helped me choose to go with Public storage over anyone else.
This morning I stopped into this location to ask a few questions and Terick was excellent! He helped me with understanding how the storage process works and even took me out to see one of the units so i could get a first hand experience of the process of entering the property and unit.
Very helpful and nice people in the office, easy to work with and friendly. Nice facility, easy location.
Linda and shaquesha are the BOMB🔥🔥🔥
Roderick was amazing with listening and making sure my concerns were resolved timely! Absolutely the best!!
Staff is great, but they raise the rent too often!
Linda is Amazing, location is great and Conveniently located right off the highway!
Linda is so helpful! This is a great place to store.
I was at public storage where I couldn’t have access to the gate spoke with Mrs Linda who was
Most kind and very helpful in assisting me with my problem I thank her for going beyond and stepping right in thanks Mrs Linda once again job very done
Linda is amazing, her customer service is off the charts ans the Location is convenient right off the highway. I would recommend this facility
Linda was absolutely AWESOME!! She went above and beyond to help me.
They have kids partying inside the gates late at night. This was 1:30AM. Speakers on top of the car were insanely loud.
Liars and money trap. Read the fine print....
3.11.24 update - Public storage continues to provide great service for me over the years. Ms Linda is the absolute BEST!! She’s so patient and is very knowledgeable to explain things easily.
Great onboarding experience as a new customer. Angelique was amazing! Super nice and helpful.
Linda is the best manager. She always very helpful person. The property is clean and big. I recommend anyone to come and rent this storage.
I’ve been doing business with this location for over four years and Linda the property manager has been great to work with. Whenever I have an issue, I can bring it up to her and she’s able to work on it properly. This location physically is much nicer than a lot of the old Concrete block locations. This location has much wider open Isles. If you have a large vehicle, you won’t feel cramped maneuvering around this location!👍👍
Linda was awesome! She help me find a storage that would fit my needs and budget. She is a true blessing! I recommend working and storing with her!
Cleanest public storage in the triangle by far ... The property manager Ms Linda has A1 customer service skills & a heart of gold .
Highly recommend ⭐️⭐️⭐️⭐️⭐️‼️
Linda and Public Storage was a tremendous help to Servpro and took great care in providing assistance when we needed it most. We highly recommend this facility. Thanks Linda!
Our family was in a bind as we needed to find suitable storage and begin to store items like yesterday. Upon being contacted by a representative from the Commodity Parkway location, I was able to schedule an appointment, view and lease the unit within the next hour! I appreciate how pleasant she was and very considerate of my family's needs. She receives an A+ for her outstanding customer service from me.
I appreciate the help provided by the Staff today. I have been using this facility to store items for over 6 years and I would recommend Commodity Pkwy location without hesitation. 5 stars!
Linda was awesome! Phenomenal help! Thank you!
Rent had shot up over ~30%. Left a review, a nice manager called me a bit later and said it was caused by some automatic algorithm and was a mistake. A few months later, rent is just short of twice of what it used to be. Thanks y'all.
I recently had the pleasure of utilizing the services at the Public Storage location on 4121 Commodity Pkwy in Raleigh, NC, and my experience was nothing short of exceptional.
First and foremost, the accessibility of the facility is outstanding. Conveniently located off the highway, finding the place was a breeze. The wide-open space around the storage units made maneuvering in and out effortless.
What truly set this experience apart, however, was the incredible assistance I received from Linda. Her dedication to resolving an issue I encountered was outstanding. Linda's professionalism, knowledge, and friendly demeanor made the entire process smooth and stress-free.
I highly recommend this Public Storage location to anyone in need of reliable and customer-oriented storage solutions. The combination of a convenient location, spacious layout, and the outstanding assistance from Linda makes it a top choice for all your storage needs.
Kudos to the team at Public Storage, especially Linda, for providing such a positive and efficient experience!
Update: Sept '23 I have changed my rating from a 4 to a 1 for the following reasons.
First impressions or, in this case, a business deal can be deceiving. I couldn't begin to tell you all the issues I had with Public Storage on Commodity Pkwy. I will tell you that when the air conditioner in the building my unit was in stopped working it was not repaired. I, speaking only for myself, was not informed right away or given options. Bottom line I rented and paid monthly for a "climate controlled" storage unit and that was not the service I received for a good portion of the year that I rented the unit. I would tell you it was resolved in the end but that would be a lie. No one from the property manager to the regional vice president did a damn thing to resolve the issue.
2022: The ladies, Linda and Teresa, at the Commodity Pkwy location are very nice, friendly, knowledgeable and their facility is well maintained. The whole process from the beginning online to the move in was pretty painless. I did everything on my time and at my convenience. I would recommend that location to anyone looking for climate controlled clean storage units.
The team here is great! I accidentally booked the wrong type of unit online and Linda helped me get it all sorted out on our moving day. She was great and I appreciate all the help!
At Servpro Southwest Raleigh, we use a lot of storage facilities. Linda at the Commodity Pkwy. location is spectacular! So accommodating and a great attitude. Their facilities are fantastic and I would highly recommend using them.
Linda is an excellent manager who always provides us with quality service and a positive attitude. She is friendly, helpful and professional and is skilled at providing creative solutions. She keeps the storage facility clean, secure, and well-maintained. We have rented storage space from her for the past 13 months and we are very satisfied with our experience. We highly recommend Linda and her facility to anyone who needs storage solutions.
Linda was very helpful! She was knowledgeable and went the extra mile to assist me! Thanks again!!!
Linda and Lyndon were both great. Linda was able to answers all my questions while I was in the office and Lyndon was able to do the same as he toured me in the unit. I would like to thank them for their and patience.
I came back to get another storage from this exact location due to my excellent experience with Mrs. Linda from the last time I rented for over 3 years.
I have had the best experience here at the Commodity Parkway storage facility. Linda is so friendly and accommodating. Her professionalism makes it worth the price. BEST place to do business!!! I highly recommend doing business here, would not go any other place!
Dawn was really professional friendly super fast and knew what she was doing very nice great personality
Mrs Linda for me in and out. Great rate also. Thank you.
Dawn is the best. Love this place. Come and get yourself a unit asap. Clean and professional. Lots of space. Great prices.
Ms .Linda was very patient helpful thanks for your service .
Theresa Helped Me , Nice And Fast Customer Service !
Linda at the commodity drive property was very helpful and went above an beyond to make sure I was satisfied with my experience with her and the property.
First of all, great service. I wanted to rent a space for a relatively short time ( 9 days only) for a 40 ft trailer and was told by the property manager that they have a promotion for first time renters, 1 $ for the first month and 29$ admin fees only. I was assisted during the registration process.
Very professional and courteous.
Would definitely recommend this storage location. 24hr secure access.
The place was clean and organized. Service from Lyndon the manager was fast and professional
Lyndon was very attentive as i walked to great care of my needs definitely am going to recommend him to everyone I know thanks again!! Stay amazed 💛✨
Perfect customer service! Lynden met all of my needs today. Thank you so much!!!!!
I went there on 11-11-22 to pay for my storage for the first time. A lady by the name Ms. Linda help me that day. I just want to say she was very nice and helpful. The storages there are in excellent condition. I recommend this place to be a excellent storage place to keep your belongings.
Lyndon was great took time with me and walk me through the whole process with Lyndon on your team you can’t go wrong thanks Lyndon we need more like you🤗🤗🤗
Excellent Customer Service
Clean facility
I just want to make sure I say Thank You to Lyndon. He was amazing in providing me the information and also just being patient with me. I’m so happy Lyndon was able to make this process for me short and simple!
Ms. Linda was, and Still is VERY helpful; also a really nice person to work with.
It's the employees that differentiate an average company from an outstanding company. Beyond professionalism and efficient service, stellar employees function as company ambassadors. We chose to do business with Public Storage because of employee Sarah R. Sarah's engaging personality, professionalism, and can-do attitude is why we chose Public Storage over a competitor. Many thanks Sarah R for your excellent service with a smile! --E&K
We came in today for a 10x20 space and Danielle had just sold the last one she had she offered us so many different options that we were impressed! Although yall didn't have the size we wanted we left knowing we would store at that exact location so we reserved a smaller space and she called us back within minutes. The best customer service I've received at any storage facility!
I just moved from TN and purchased a unit at this location. Linda was very friendly and helpful. She is knowledgeable and she helped me with my purchase. Onsite is very clean and I feel comfortable with my items stored here. Thanks Linda for a positive experience!!!
Clean, efficient, nice staff. Would recommend them to anyone using storage in the area.
I love everything about this place.. Danielle Leary is the best.. she deserves a big bonus..
Really great storage facility, great staff especially Danielle who was the friendly face that greeted me. Would recommend for all your storage needs!
Called over the phone today and talk to a young lady by the name of Danielle to get some pricing on different units I was comparing from another storage facility and she was very helpful very professional and very detailed on the prices and units. Thanks for the great customer service.
Thank you to Sarah for helping me understand my acct and helped me!
Linda was super helpful! I was able to reserve my space on their website really easily but I’ve been so busy packing that I missed my move in date.Called Linda and she fixed it over the phone and helped me when I got there as well.
I stay at this location for about 1 year and half and never encounter issues. From the first day set up to today my last day I received great service!. Kudos to Ms Linda! She is a great asset for the company!
Lina and Katherine was very nice today and also help me with all my needs today. They were very fun to get service from. So if your in the area check these ladies out. Thanks
Very helpful staff onsite, especially Sarah, very clean, easy access. The parking area for larger vehicles (Boats, trailers, RVs) is well kept, and clearly labeled, not full of missing asphalt like other storage facilities I've used.
Linda is awesome and very courteous! Please go see her for your moving needs, you won't regret it!!
Linda is one of the most helpful, kind individuals I've had the pleasure of meeting.
Linda is great, going above and beyond to help me out even at the last minute before closing. Thank you
Called and spoke to Linda about my storage needs. She was very thorough with her information and extremely helpful. She gave me the specs I was looking for and had open availability for the size unit that I needed. Thank you!
Linda is the most helpful, kind and professional individual I've ever had the pleasure to meet. She was super informative and had answers to every question I asked. This is the only location I would ever consider as long as Linda is working here.
This public storage location was really professional and clean: the security was great didn’t have any problems with theft. Linda was so helpful and polite. Will definitely be coming back to this location in the future! ☺️