Most amazing staff. Tracye and Shamone are the bee's knees. I would definitely recommend this location to anyone needing help with storage!😁 thanks girls
Tracye is amazing 👏the whole team is great! Thanks for all the help
I really appreciate Jennifer and Shamone here at Public Storage. They were super helpful and very nice! They made the experience very smooth for me so I highly recommend!
Perfect service from the two lovely ladies a public storage took time to show me around before I purchased just to make sure I’m buying the right unit for what I had ! Love them ! ROSE & SHAMONE are amazing 10 out of 10 employees
Tracey is always helpful and friendly thanks for always smiling
I had the pleasure of working with Shamone at the self-storage facility, and she truly went above and beyond in providing excellent customer service. From the moment I arrived, Shamone greeted me warmly and took the time to understand my storage needs. She was knowledgeable about the different unit sizes and options available, and helped me choose the best one for my belongings.
Shamone was a great help I really appreciate her customer service
Tracey is the best great customer service always polite and very helpful always. Thank for ur great customer service!!!!
Tracy’s is always amazing that energy is priceless
Just left location it was amazing and easy process with shamone. She had very good energy and was amazing to work with. I will be referring all family and friends. Just amazing people to work with. Thank you again Christina
Shamone at the 1400 Capital Blvd location was so helpful and patient with me! Made the move in process so easy. Best costumer service I’ve had in a long time!
Rose & Shamone are the best!
Absolutely the best customer service at this storage..
..we need more people like Shamone and Rose these two women deserve 10stars if it was possible they are awesome and are great examples of what customer service should be.....thanks ladies from Prince and Shavoya
Rented out a storage that was never used , spoke with a worker and was able to close out storage so thanks for that being none complicated
Tracye was absolutely amazing! She answered all my questions and provided great customer service !!
Trayce is great! Excellent service!
Shamone was so helpful and got me the BEST deal! 10/10 highly recommended!
Shamone was a wonderful and great rep for the company and I love her
Tracey was amazing got my payment taken care of and my belongings are not at her locations great smile
Thanks Tracye for always having a great attitude and knowing your stuff
Rose and Trayce were terrific and went above and beyond in terms of support.
Friendly professional & will assist with any & everything pertaining to your storage needs especially Mrs. Tracye
Tracey and staff are some of the most lovely, helpful, wonderful people. Great location SPECIFICALLY because of them. Definitely recommend.
Shamone and Charlene were amazing.
I came in on Labor Day expecting to have a full sized unit that I rented online. When I arrived the unit was a 5x5. If wouldn’t fit my backpack let alone a full uhaul van full of stuff. I had the movers ready to move in all of my things. These two sweet ladies helped my mom and I right away. They found a bigger unit and helped update my rental offer within 10min, which was AMAZING since the movers were on the clock. Thankfully they found the perfect size unit for us. They were truly a blessing and were so patient with us. Thank you Shamone and Charlene ♥️
We recently got a unit set up at this location, and I just wanted to give a shout out to Charlene and Shamone in the office for all their help. They were both very kind and explained everything thoroughly. We were able to see the exact unit before we signed the lease, so that was a plus also. Thank you, Charlene and Shamone! I also want to add that our building was very clean and taken care of.
Shamone was amazing help !! She’s the best
Shamone and Charlene were great. Helped get setup. The unit was clean, air conditioned, no moisture. Exactly what you want from a storage unit
Tracye and Talya was very friendly and helpful
Tracy and talya were great
Shamone was very helpful in helping me find the perfect unit thanks
Shamone and Tracey are the best thanks for all the help and knowledge they provide
Tracye is awesome. Always helpful and friendly, glad to answer any questions regarding pricing, fees, and reassure her customers
Thank you Tracey for always smiling it brightens my day every time I come in to pay.
Shamone was amazing she knew everything about what I needed customer service was great thank you shamone
Shamone and Jeniffer are extremely kind and helpful to the customers. I had no issues whatsoever storing my stuff and the move-out was smooth and quick too.
100% recommend it.
Shamone its the great costumer service and so humble, and sweet person she really help me its my first time i get a storage and she was so profesional and kind to show me where's everthing and guide me, i love her. Thank you shamone☺️
Office lady was great, allowed me to park under covered area due to intense rain, and showed me exactly where my unit was and the closest path to elevator.
Sharon is great, she was very informative on how things worked and the pricing. She took the time out to show me around.
MRS TRACYE WAS AWESOME SHE WAS WITH US THE WHOLE WAS THROUGH THE PROCESS IF YOU NEED STORAGE MRS TRACYE TRAYCE TRACYE IS THE PLACE TO GO
Great staff, easy to work with and easy to complete registration program.
Rose and Shamone both helped me wonderfully today to fix an automated payment problem, they were both very kind courteous and helpful. Thank you
The lady checking me and setting up my account was very knowledgeable and helpful.
Mrs Traye was a pleasure meeting. The location was clean well light. Ms Tracye was very professional well informed and great at upsaleling. I would recommend this location for your rental need.
Excellent service from Miss Tracy she she is so nice and caring and responsible and we definitely definitely appreciate her services
Rose was awesome she knows her stuff.
Tracey was amazing they do not open until 9:30 and I had to go to work and she let me in and took my payment. Thank you so much I was not late
Shamone & Ms Tracey have been a great help customer service is the best.I recommend service here
Shamone and Tracye are the best property managers ever I will highly recommend them great people
Great facility, staff is fantastic, Mesha helped me out a whole lot - and with a kind smile the entire time. Brightened my week for sure. Definitely recommend.
Public Storage: the place where they get your reservation totally screwed. Call the number for Raleigh? They give you a reservation in Fuquay-Varina. Never mentioning anything about making your reservation in a different city. And so sorry, your $29 one-time fee is non-refundable. Need the reservation where you asked for it? They charge you another $29.
Tracy and Shamone helped me get a 5x10 for 44 a month . Both really outgoing and very good customer service. I recommend this place. The best deal ever. !!!
Tracye was extremely helpful and efficient. Great experience.
Excellent for college student to be able to store there items for three months
The staff at the facility were very friendly. The place is very clean, and temperature is well controlled. We certainly recommend this place.
Great experience with Trayce! Helped me get a bigger storage room when I ordered the wrong one. Very helpful and pleasant staff!
tracye very friendly and very helpful
My office had the pleasure of having an appointment with Public Storage yesterday to rent a unit for the storage of our office furniture. Shamone provided such great customer service and was a joy to work with! It is so refreshing to see such a friendly work place where people love their job and take such good care of their customers! I am so glad Shelby found Public Storage with such a clean facility, great location and great people to work with!
ive never had any problems with this location! ive stored here twice now and everything is easy and smooth. also, the staff is very friendly and i def recommend!
Mesha was a great help she walked with me to my storage room.
Mischa and company are awesome!
Tracye and Shamone are amazing! I love talking to them!
Tracye and Shamone are always such a pleasure to see - it’s so conveniently located for NC State students, and its always a pleasure to see everyone in the rental office!
Tracye was amazing! So helpful and fun!
Ms. Tracye and Ms. Amber has been such a great help.
Mesha was great! Go rent here!
Awesome experience....Tessa was very helpful.
Mesha helped me so much with my storage. Use for my restaurant!
Trayce is truly the best. I had a great experience with her and the other employees getting a storage unit.
Been renting from them for a while. Everyone is always really nice and patient. Amber was very accommodating. Thank you. Would recommend to anyone.
Mesha is working really hard and is making sure the property is clean! She deserves more than 5 stars
Mesha provided amazing service and she is a wonderful employee with a great vibe!
Great customer service especially by Ashley and Shamone on4-14-24. They were very helpful, courageous, and professional
Shamone and Ashley was awesome and I love how helpful this specific branch was at assisting all problems as best as they can.
Absolutely love Ms. Tracye
We love Mrs tracye she’s the best
Tracey is amazing her energy from start to visit was priceless
I’m relocating from Durham to Raleigh. I know this isn’t far. But I have to downgrade the size of my home but I’m still hesitant to get rid of some of my heirlooms that don’t fit in my new space. Tracye was amazing. I haven’t interacted with a more helpful, fun and efficient person in a very long time. I want to be Tracye’s new BFF. But I will settle with an efficient renting of a storage unit where someone actually is pleasant to me and not texting someone while talking to me. Public Storage—you have an utter diamond in Tracye. I hope you treat her as such!
Tracye is amazing, knowledgeable, and fabulous! 5 out of 5....I highly recommend. Customer service and price can't be beat!
Amazing staff! Thank you Tracye for the awesome experience!
Thank you Tracye for all your help made transfer real easy and helping me save money!!! She is Awesome!!!!!
Thank you Tracey for being amazing Everytime I come in. Wonderful smile
Miss Tracey is absolutely amazing and she deserves a promotion and a raise!
Love love love Trayce she is the absolute best! Such a pleasant help
Jennifer and Shamon were very helpful and knowledgeable. Both had great customer service.
I don't like the indoor storage facilities they're very hard to maneuver in. I'd recommend a storage facility that can be accessed from the outside.
Shamone was super helpful- she went above and beyond-excellent experience!
Shamone had great customer service. Very friendly and helpful and did everything she could to help us out!!! Her customer service really makes the difference.
Shamone was extremely helpful, thorough and pleasant.
This is a really unpleasant and unprofessional location. Then the customer service is never available nor do they work their jobs. I've never had to go through so much trouble with a company before highly disappointed. If I could rank it lower they wouldn't get 1star.
Great customer service love the ladies at public storage and Shamone is amazing as well as Tracye if your looking for storage please come to 1400 capital blvd
Tracye is amazing watched her handle 3 customers at 1 time and did not miss a beat with a smile. Made sure she acknowledged everyone when they came in the door
Thank you Tracey and shamone for being so sweet and always helpful .
Today I met Shamone and had the best experience imaginable! She took amazing care of me by: touring me into the facility to see the unit she recommended, after seeing the size of my largest items, then walking me through the renting process, graciously answering my questions and resolving my concern about insurance - all in less than 20 minutes! I am awed by kindness and professionalism every time I experience it - it never gets old - and today brought good fortune and my inspiration to have worked with Shamone. Also, what a relief to have a safe, clean, nearby place for my things.
Ms. Shamone was really helpful and absolutely wonderful.
Tracye was very helpful, Thank you for finding us a storage space with ease
Tracye was amazing. She had multiple people in office and never missed a beat acknowledging everyone. We got our space and everything was perfect
Just want to say thank you to Tracey and team for always being patient with me and my family. Always willing to help and she wears so many hats but always smiling
For The past year we have had the pleasure of working with Tracy. What a delightful young lady. Thanks for always, smiling.
Reviews have power… I’d like to give a huge shoutout and thank you to the DM of Public Storage, Jason. Not only was he able to correct the issue I had below he did it with respect and haste. My bill was able to be reduced for being a long time customer and they listened to my complaint and valued my opinion. I guess I don’t have to look any further than Public Storage!
Previous: I’d like to say after being a customer for almost 4 years my rent has gone from $60 a month to $165 a month! That’s more than my car insurance on a brand new vehicle!!! The prices and the up charge are ridiculous! They know how to get you in the door! Y’all should be ashamed! I used to be a happy customer, now I can’t wait to get my stuff outta here!
I just want to thank the lovely ladies Tracye and Shamone for always being patient and helpful. Great people and always smiling
Tracy and Shamone thank you for always having smiles when we come to office
Tracey the manager is the best there she is always very nice and welcoming.i wouldn't highly recommend this place for the price and amazing customer service
There front desk lady on Sundays is the RUDEST customer service associate I have ever spoken with.
Tracy and shamone were amazing. I was in a tight spot and they made my life easy. Got me in the right space and eased my mind that my stuff will be ok
I truly had the pleasure of meeting Shamone and she was amazing help me get the unit that I needed and her smile was amazing I would recommend this place
Shamone and Tee were amazing in setting up our unit. I was not an easy customer but they were so accommodating. Thank you!
Great customer service, Shamone made the transition smooth, and convenient for me. This is the best storage facilities by far.
Mike was awesome, best place to store in town
This place is 10/10. Highly recommend!
Best all around, Miss Tracye
Tracy and her team have been so great in accommodating our needs as an organization!!! Thank you for all your help and support!
Tracy is wonderful. Always smiling very friendly and helpful and knows her stuff these past few years with her have been nothing but delightful thanks for always being pleasant I owe you Chick-fil-A still. Thanks for being amazing
If I could give zero stars I would. STAY AWAY!!! I BEG OF YOU STAY AWAY! I've made all my payments on time and in full and they have charged my account with false charges and have marked my items to go to auction! I called to clarify things assuming it was a stupid mistake and the property manager screamed at me over and over how I never paid for August and how my stuff is going to auction because of my October payment..... um.... it's September!!!!!! Absolutely horrific how she treated me despite my kindness. After ending the call I went straight to the better business bureau! I urge you to do the same!!!! Get your stuff out now and run while you still can!!!!!!!!
Ebony was so knowledgeable and friendly!! I can’t recommend her enough!
I found this location after a quick Google search when another facility flaked out on me. Tracye & Travis worked with me and walked me through everything, ensuring that I was aware of everything & answered all my questions. The facility is very clean and looked well kept.
Tionna was very helpful made sure the space was right for me and also had excellent customer service. Thank you for everything
Shamone and Tracye were great they showed me everything that I need to move in and Shamone made my day by remembering the name this location I would recommend thank you Ps
Thank you so much Shamone, you are so kind and friendly. Highly recommend this location for your storage needs. Very affordable and clean facilities.
The Public Storage at 1400 Capital Boulevard in Raleigh is convenient, clean and well-maintained. The people there are also provide great customer service, with Rose in particular being especially helpful. She helped my son and me move in his school stuff during the summer and she really helped us at the beginning of the fall semester when my wife vacuumed out the car the night before we left and unwittingly vacuumed up the locker keys. We spoke to Rose while on the road (with the keys well in the rear view mirror) and Rose helped us get the lock removed and replaced before we arrived. She then helped us access the locker the next day to make for a smooth move-out. There’s no question where we’ll store stuff again at the end of this school year.
Shamone was very helpful I truly appreciate her customer service
Excellent service! Shamone was efficient, clear, concise, courteous, and handled my concerns with extra care
Trayce was amazingly helpful and friendly. Great place to keep me and friends stuff and great prices. Easy access.
Tracye is always friendly and professional love that smile.
Please let me brag on Tracy and Shamone they are the most respectful and professional workers at this establishment. They are both always courteous and the facility is always clean. We always have been extremely satisfied doing business with these ladies at all his public storage!
Mrs Shamone smile makes you smile! And her customer service is phenomenal! Kudos to her 😁
AMAZING!!! Tracye and Shamone are A-MAZING!!! They helped myself and my sister with SO much! They don’t n ow how thankful we are!
Public Storage on Capital Blvd helped me out TREMENDOUSLY!! From searching for a unit, helping with my delivery to my unit. Tracye and Shamone helped me and my sister with everything from start to finish! Love it!! Thanks guys!!
Ms shamone is amazing at what she does very professional and I would recommend her services to anyone
Tracye and Ms. Rose was awesome. They got me the right size space and was very patient with me never having done this before. What great smiles. Thanks ladies
I recently had the pleasure of renting a storage unit, and I must say, it exceeded my expectations in every way. From the moment I stepped foot on their premises, I felt confident that my belongings would be safe and well taken care of. Thank you Ms. Shamone for the wonderful customer service
The ladies at the front was very helpful Rose and Shamone. I came in to change my locker date and they were more than helpful. Even walked me to my locker to show me how to get there. This was my first time renting a locker unit and if I ever need one again I’ll be sure to come here.
Ms Shamone is a great woman, very patient, and easy to deal with. She made me feel great about my situation in my time of need. I would highly recommend that anyone who is in need of a storage unit try out this specific location. I can guarantee that she will find a way to brighten up your day as she assist you through the process of finding that perfect storage unit for you. She has made me a loyal customer.
Rose is an excellent employee works very hard and loves working for Public Storage
This Public Storage is the best in the entire
NC. Thanks to Ms Shamone, that lady has the brightest smile and she is always very helpful when I go there. I recommend this storage to everyone. It’s clean and safe.
Ms Shamone is awesome I’d definitely recommend using this storage facility
Stopped by the storage with my cousin to help with her moving process and we all know moving can be very hectic, but when arriving Tracye was very welcoming to us and made us feel at ease knowing that my cousin storage needs were top priority. Definitely will be bringing my business here for my future move!
Recently stop by the location to pay a bill for my Aunt and was greeted by Tracye and Rose! Both of these ladies were so helpful and provided me with information to tell my aunt of how to pay her bill via the storage app in the future. Thanks again ladies!
Shamone showed me great customer service. I wanted to give her a BIG SHOUTOUT! Thanks for your help and time .
Shamone is a very nice lady i wanted to rent but she was very helpful to let me know where one was located near my home
Miss Shamone was very helpful and knowledgeable. I would recommend this location to anyone.
Shamone has a great personality and i love her to death would recommend her to everyone that comes there
Rose as real pleasant and helpful and help me decided what I needed
Tracy and Laquanda the building managers is off the chart excellent Dynamite personable kind accommodating and everything else beyond that that is positive always has a happy face on always helpful and I don't want to leave here because of Tracy. My friends that have met Tracy that have helped me in my storage unit have been blown away but her kindness and her tentativeness ❤... I am blessed to know her as a wonderful manager!!! And now has become a wonderful friend lovely at that I'm blessed to know her!!!
Laquanda and tracye are such sweethearts. Nice and clean units. And customer service was the best I have received in a long time
Laquanda and Tracye were so nice and pleasant. Very clean storage units.
Rose was a amazing! She had a smile and very helpful. Great costumer service.
My husband and I were lucky to meet with Rose. She was very helpful and answered all the questions we had about a storage unit. We were unsure of what we needed going there and Rose listened to our needs was able to guide us through our decision. She made the experience fun!!! We enjoyed just talking to her. We will definitely recommend Rose (Public Storage in Raleigh) to everyone.
Rose was very generous and helpful! She politely answered any questions I had and gave me so much useful information! I will be recommending this location to everyone and sending them to Rose!
I tell you what that Rose was simply phenomenal. She was so informative and helpful to us and very polite. She made the whole experience pleasant. 10 out of 5 stars for this young lady.
Trayce is such a sweetheart !!! Always presents you warmest smile and greeting!! I wish every one meet gives you a smile and experience you can remember!!! Tim Patterson
Tracye thank you for all your help!!!
Thanks Tracy’s for always being awesome
Thanks Rose. Your customer service was excellent.
Woooooowwwww great service! Tracye and Shamone are great to work with. Thank you!!
Tracye, shamone and laquanda were great.
The ladies Rose and Shamone were very helpful, they stay extra to help us out
Met Tracey today what a delightful young lady. Thanks for being amazing and knowing your stuff
If I could give a 10 star review, I would! I’ve had such a great experience with this location! Tracye & Ebony were amazing! Tracye was so helpful & knowledgeable, she handled everything so quickly from the locksmith to upgrading me to a larger unit ALL WITHIN A DAY! The professionalism & attentive care was beyond any experience I’ve had since moving to North Carolina. She & Ebony are truly the best in the customer service industry, I wish them all the best & their help was enough to make me write a review for the FIRST time ever, a truly rememberable experience. If I ever had a business, I’d hire them immediately! I hope their corporate office sees this and gives them a trophy, I’ll be recommending my colleagues to use this Public Storage from now on.
I wish to thank Tracy and Ebony for a great experience. They were very friendly and knowledgeable about the storage business. What great personalities in these young ladies. And they have snacks if you need storage and wanna good laugh, stop by and see these ladies.
I just had a 6 out of 5 star experience with this wonderful human being named Tracy who runs the public storage on capital boulevard. For my tech friends moving from the west coast, hit her up! $30 dollar promo for a month. Thanks Tracy!
Tracy and Shamone where awesome. Always with a smile and a pleasant thank you. If you need storage stop by and see these ladies. They have snacks
Tracye did such a great job assisting me!
The employees here are nice and professional and the facility is clean. However, I would not recommend this company. I have been a customer for a little over a year and they have raised my rent at least 3 times going from $70+ to $110+. Unfortunately, you can't just up and move your items and this company takes every advantage in capitalizing off its customers. As soon as I can, I will be moving my things.
Working on a solar installation at this site and wanted to mention how professional and charismatic that the staff is here. Shamone, Tracye and Rose have been super helpful with any issues that arise and the cleanliness of this business is unsurpassable! Thank you for the enjoyable experience!👍
Great facility close to my apartment! Rose and Shamone were very friendly and helped me move into the space.
Great customer service from Tracye and the others that were there!!
first time renting and Tracey and Shamone made it so easy. see you in august
Amazing customer service from Shamone and Tracye git my daughter all taken care if fir college
Tracye was amazing and very helpful and friendly!
Tracye was an excellent customer representative. I’m satisfied with her service
Tracye has a very out going personality. Was beyond helpful and a blessing in a time of need and I am very thankful for her
Tracye was amazing! Wonderful service!!!
Very great service from tracye
Great customer service! Tracy , Antonio and rose were great 👍🏽
Tracye was so kind and informative!!!
Tracye is the best!!!!!! She was so helpful.
Tracye was totally awesome sauce!!
The Ladies at 1400 capital Blvd were very helpful today Shamone and Tiffany were great with the help in showing me everything I needed to get my unit and information thank you
Great Experience!! I worked with Ebony to get set up with my storage unit. She was so extremely kind from the first phone call. She was so efficient and knowledgeable in helping me set my account up, picking my unit, download the app, and placing my items in storage. The unit and entire facility are very clean. Very happy with our decision to store our items here!
Very smooth and expedited move-in process! The front desk was super helpful as well.
Tracye was a big help. I will recommend this storage and telling everyone to go to her
Wow we meet Ms. T today and she really knows her stuff. What a wonderful personality. The facility was immaculate.
Tracye has been so helpful since day one. She's such a nice person ,and she has a great sense of humor.. I would recommend everyone to come to this location.. Tracye thank you so much again for everything!!! 😊😊
Usually, my highest score for companies and employees is four stars. That's bcs I want to be able to give an extra star to people like Ebony at Capital Blvd Public Storage. I could write a very long, super positive detailed review of her. She scored A+ on every detail of her service to me. If I still had my company, I wd try to make her an offer she cdnt refuse to come to work for me. She earns every molecule of FIVE STARS. If u go there and she's behind the counter, BE HAPPY, for u will b n the presence of a super star
Tracye and Rose were a huge help this morning and throughout the rental process. They restored confidence and peace in a distressing situation. Thank you so much.
Just want to say thank you to Traci for the amazing customer service that we received today. What a wonderful smile great attitude.
Tracey and shamone was amazing. Although I did not rent with them they got me to the right location to rent. What a lovely bunch of ladies
Walked in today looking for a storage space today and got helped with the very best customer service from Amani & Tracye. I recommend you come to public storage and ask for them!
Tracye gave me the best service ever!!! Highly recommended
Nice clean facility, very friendly and helpful staff, especially Rose!
Tracye and shamone was so great and helping me set up my public storage app and what a world of a difference.... thanks guys 👍🏿
What a great experience! Tracye is super amazing to work with. Highly recommend 😁
what a pleasure it was meeting tracye. She made the process very easy. What a wonderful personality
Rose is amazing a huge help.. awesome experience and happy with my choice of storage space. Thank you Rose
Awesome energy! Great location! Tracy, Shimona and Rose are beyond helpful! Thank you!
Tracye and our DM are awesome love to work for them great team
Shamone has been wonderful she showed me everything I needed and then some I truly appreciated my experience at Ps with thanks again Shamone
Ms. Tracey is AMAZING! So knowledgeable, fast paced, no time wasted. The absolute best experience and customer service. She took her time to find us the best deal/unit to fit our needs. I appreciate her caring about the customer more than just the sale!
Trayce was beyond amazing I was in a rush and she made it fast easy and I rented on the spot she got me a great deal she didn’t rush to clean me out ! her customer service was top tier and she has a wonderful personal over all a lovely experience trayce thank you so much for all your help
Tracye was quick, attentive, and wonderful to speak with! We appreciated her delightful demeanor as she helped us with all of our needs.
I had the pleasure of meeting
Tracye when I need to come and rent a storage unit. These ladies here are a life saver. Great customer service, nice and clean storage units, Climate control, the bathroom were so clean you would think they were cleaned every hr. The love and compassion for what they do shows not only in the presentation of the storage space . You can see/feel the love through their smile even with their mask on.
Tracy is amazing very friendly and helpful .always with a smile on her face
Tracy and Shamone were awesome. Forgot to place lock on door and they called me to let me know. Thanks ladies
Tracye is amazing 🤩 and every helpful and friendly
Tracye and Ebony are a welcome relief after a long travel. I was at my wits end at that point and my day was instantly turned around by these two wonderful people. They are funny, warm, and ever so accommodating. They took time to find the most convenient unit for my needs. Then we did a dry run so I would not get lost! I will definitely be dropping by the office to say hi every time I am here.
Tracye was amazing she knows her stuff
I want to give high praise to Tracye for always being attentive and providing great customer service. No matter the issue she always have a SOLUTION! ♡
I had the pleasure of meeting Tracy today and oh what a delight she is. As soon as I walked in I was greeted with a great big welcome to public storage and a very friendly smile she made sure that all my questions were answered and before I got my storage she showed me the space to make sure it would all fit . That is great customer service with a smile 😃
Tracye and the ladies are great, amazing, and know there stuff. Thanks for always being pleasant see you next month
I wish to think Tracy for her amazing customer service. What a bubbly personality and she knows her job. She made me laugh. Put a big smile on my face. She knows her stuff! She got you if you need storage or just a smile
Came in shamone is the best worker y’all have she so helpful I came in and was out in minutes helps u understand everything u need more of ms shamone
Thanks Tracye you're the most knowledgeable, kind, and helpful person. It's been a blessing coming in and talking with you for the past 4 years!
Just want to say thank you to Tracy for the amazing customer service. Last minute move and she made things shake bake for me. She is funny to
Laquanda and Tracye were very informative and helpful while I was in search of a storage unit. I’ll be moving soon and will definitely use their services.
Clean storage area, clean bathrooms, very nice women laquanda and Tracye
Clean storage units, clean office, nice people happy I rented here. Tracye and laquanda were awesome.
What more is there to say other then Tracye and laquanda presented the best customer service I ever experience.
Tracye and the staff are fantastic and very helpful, great attitudes and very polite....
I had the best experience. Tracye and Laquanda were the best,they helped me with the paperwork and took me to see my unit.. I recommend this place to everybody.
Laquanda and tracye where amazing!!!!! Best customer service that we have ever had in any storage management.
PLEASE PLEASE PLEASE come here. Don’t hesitate. Ms. Tracye and Laquanda were INCREDIBLE. We had a heavy item that we weren’t able to get down into the storage unit, and they JUMPED into action. Got numerous people to help us in 10 minutes, so friendly and quick with their service. I cannot stress how much they made our day, INCREDIBLE CUSTOMER SERVICE. 1000000/10. Infinity out of 10.
Tracey and Laquanda were absolute lifesavers!!! I got the wrong size storage space online and they helped me easily transfer it to a bigger size. We didn’t come prepared to move our piano into the space and they got people to help us lift it!! I have never had a more wonderful experience in my entire life!!!
Tracye is a delight in the office and made my experience seamless. She has helped me to select a unit and gave me what I needed on the first floor. The unit was renovated and the floor was redone in my unit prior to my move in.
Been renting with Tracy for 3 years now and always a pleasure to see her smiling face. What a positive person
TRACYE AND LAQUANDA ARE LOVELY. VERY NICE LADIES. VERY CLEAN STORAGE UNITS. ALWAYS FRIENDLY READY TO HELP
Tracye and Laquanda where amazing
Tracye and Laquanda where amazing and a great help
Tracye and the team were great and very helpful. They even aided in rearranging things in my car to ensure I could safely drive. The rates went up a couple times over the last two years, but it was still more affordable than most places. Recommend!
Erica did a wonderful job giving us a tour of this facility, and we were successful in finding a proper fit for our needs.
Ebony was AMAZING! So helpful and kind. Would recommend!
Great service from Ebony and her colleague (sorry, I forget her name!). Clean and safe location.
Ebony was great she was very nice and helpful I recommend anyone needing assistance go here to get a storage
shaquonda & jaramani was very helpful on giving me more information on my storage space that i need at the end of the month!! love the teamwork .
I stopped by to look at a space downtown. Shaqounda and Jaramani were very informational and helpful.
I had a great experience at this storage facility🤗! Thank you Miss Tracye for the WARM WELCOMED 🙏🏾 and all of your help! God blessed you🤎!
(I hope I don’t spell your name wrong 😬)
I want to thank Trayce and Shaquonda for being so awesome... making everything easy and smooth. Moving is very stressful and these ladies made is very pleasant they even gave my guys water. Who knew getting storage here would be fun. Thanks for all the smiles and the granola bar.
I wish to thank the lovely ladies of public storage for being amazing it has been a very tedious week at trying to move and Tracy and Shaquanda made my life a little bit easier thank you. I ended up having to get a second unit and they were able to keep it in the same building thank you for being patient and understanding no longer pulling my hair out
Wish to think Tracy for everything that she has done for me what a wonderful person a beautiful smile she will always make you laugh to no matter how bad of a day.
Trayce the store manager was fantastic, she was so friendly and helpful with my move in. I booked the wrong store and she helped me in every way possible. If you need a storage place in Raleigh just call this store and ask for Trayce. The relief manager Shay was right there too helping us figure out the move in. Best customer service I have ever had.
Mr Tracye was amazing and awesome, she was patient, she went above and beyond, Truly great customer service
Laquanda customer service skills were excellent. Helped me find the perfect storage unit for my items. Very nice and friend lady. And the storage was nice and clean.
Shaqonda helped me with my space very clean and very affordable.
Shaqounda was such a great help
Nice storage area but the prices repeatedly went up from the contract price every month. I never had a problem with safety, but did have a problem with inconsistent pricing.
Very clean and climate controlled
Absolutely amazing service from Tracye, everytime we come here we look for her because she makes sure you have the best service possible. She goes out of her way to make renting a storage unit a breeze. Highly recommend coming here for storage rental.
Tracye is the BEST!!!! Her outgoing personality is awesome!!!!
I am leaving because these prices are going up sooooo much but I will truly miss her!!!!
Tracye Gave amazing customer service I am from California and she made sure I got the right space even though I am not renting with her I am going to another location.
RENT WITH TRACYE!! absolute gem.
Tracye is the sweetest. My renting experience was great here.
Tracye and the staff are by far the best in the business. I’m forever thankful and grateful for their professionalism and hospitality.
Erica was too good!!!! Showed me around and let me know how everything works here. 10/10 and Trayce is the bing diggity
Jaramani is a trainee. He was very friendly, knowledgeable and collaborative with his Manager Mrs. TRACYE!! Excellent Customer Service!
I had a wonderful experience! I love the team up here Jaramani the trainee helped me out! He was a great help to me! Provided a lot of information and was nice and friendly the whole time! Thanks to Ms Tracey too she a real one! Love public storage! ❤️
This is our second year storing my daughter's things here for the summer. Both times Tracy has been wonderful with move-in help. This Public Storage is clean and safe, with awesome customer service.
Thanks Tracye for always smiling when I see you. Thanks for the help
Wow great customer service in Tracye what a pretty smile
Tracey was awesome got me a great deal even though it was last minute
Thanks Tracey for being awesome and always smiling.
Tracye and Cookie are phenomenal! They are extremely professional and have outstanding customer service. My experience at this location has been absolutely outstanding!!!!. Will rent no where else!!!!!! They are extremely knowledgeable and helpful!!!
Very friendly but mostly very very helpful
Miss Tracye was awesome always a great help. Love coming to this location and look forward to her helping us out from the Brewsters
Tracye was extremely helpful, enthusiastic, and patient despite it being close to closing time.
Miss Tracye made the whole process way easier than I expected it to be, she was so sweet and greeted us with such warmth & kindness!
Laquanda was great with getting me my storage unit
I had no clue what I was doing and Mrs. Tracye made me feel at ease. From the first time I spoke with her on the phone you could her the smile in her voice to her making sure I got my boxes and mattress covers. THANKS A BUNCHES SEE YOU IN 2 WEEKS . Tracye is still amazing came back after 5 months just because of Mrs Tracye
Tracee is Amazing 👏 😍keep smiling
Tracye was awesome she really knows here stuff. Thanks for your help
Tracye and Luke were very helpful on assisting me on my first day of moving in.
Very good customer service. The lady’s that was working was amazing there energy was on a different level!!! Love it
Tracye was a kind worker she gave us water & food while unloading at the storage .highly recommend!
Tracye was awesome. Thank you for treating us good and giving us water and granola bars!!!!
Wonderful place to store your items, very friendly Tracy was amazing thanks for the water
This is the best company ever I have been trained by the Public Storage superhero of the year Tracye is the bomb
Miss Tiffany was excellent at her job and made the whole process very pleasant and easy. She was very knowledgeable and informative as well as attentive and accommodating. Huge thank you to both Tiffany and Tracye! Great customer service doesn't begin to describe what y'all provide. You both went above and beyond and really made us feel like we knew y'all for years. Keep up the amazing work! In today's world top notch customer care seems to be fleeting, y'all are special!
Laquanda, Tracye, and Tiffany are the best
Tracye, laquanda, and Tiffany were so nice and helpful.
Mackenzie is a knowledgeable & kind employee who is always willing to help everyone! You all are very lucky to have her working for you!
Tracye was amazing very helpful and friendly
Tracey is the bomb she needs a raise
Tracye and laquanda are the bomb.com, Awesome customer service, clean facility, and GREAT PRICE.
Laquanda and Tracye are awesome. Clean storage units, great customer service.
Tracye and Laquanda are awesome. Everytime I come here the ladies make me feel like family i know my stuff is in great hands. FYI bathrooms are always clean
The company set a rate and then hiked the price by a huge amount shortly after moving in. I contacted them to see if anything could be done and they stated rates are subject to change at any time. I asked about why the rates were increasing and they said it was to adjust to the market. Other nearby companies aren’t charging rates this high.
This location has amazing staff that will guide you through every step of the process and help you in any way they can. I am new to storage facilities and Tracye and Laquanda were patient, helped me through the reservation process, and were there to greet me with friendly service the day I moved in. The two of them are amazing and very excellent.
Let me tell you about my girls at Public Storage! Tracye and Laquanda go above helping me every time! I have had strokes and these girls are patient, caring, and def have the humor I need to get through what I’m going through by answering all my questions! They are the BEST!!!
Tracye and laquanda are the Best
Laquanda and Tracye are the best.
Laquand and Tracye are so nice the storage unit is very clean you can tell that is climate control the customer service was excellent there's nothing like feeling like family. If you need storage come see these ladies
Jennifer was very helpful with switching my unit after I realized I needed a bigger size!
As mini-storage locations go, this is better than most I've used (and I've used at least a half dozen). I like the internal access and door code security, even on the elevator. The only complaint I have is that the access is from a very busy road, which can be challenging when you are hauling a trailer.