Public Storage Self-Storage Units at 309 US Highway 70 E, Garner, NC

Very curious.

I had a fantastic experience with Public Storage! From the moment I walked in, I was greeted by friendly and knowledgeable staff. Patrice was wonderful she made the entire process smooth and stress-free. The facility is impeccably clean, well-maintained, and secure, giving me complete peace of mind about storing my belongings there. The variety of storage unit sizes and the flexibility of the rental terms were exactly what I needed. The staff went above and beyond to ensure I had the perfect unit for my needs, and they were always available to answer any questions or provide assistance. Additionally, the convenience of their online services made managing my account a breeze. I highly recommend Public Storage to anyone looking for a reliable, safe, and customer-focused storage solution. They truly exceeded my expectations in every way!

Rented for fours years, had insurance. All items was trashed to mold and rodents

I made a reservation here. It cost then any of the other units I have at life storage. I canceled in 24 hours. Never stored anything here. They keep the money. I will discredit the brand name with the buro. They will never get another dollar out of me.

They were very helpful and they understood what I needed

I had a move out date of 9/27/23(which I have screenshots), then received a call from a very rude employee named DOT(Who also refused to give last name or initual but willing to give out district managers first and last name Jason lambart or tanbart)on 9/28/23 past the move out date. She informed me that I had to keep a lock on my storage. To wich I informed her that in the front of the store there is a whit box that stated to return the lock (wich I did and took pictures of) she stated that it should be commen sense for me to take the lock with me (basically calling me stupid )then proceeds to tell me she put a company lock on it nd that I need to remove all my stuff. I informed her that all the stuff was damaged from RAT POOP AND PEE ( mind you the first time I did mention something about the rats the only thing they did was give me a rat poisoning to put in the storage a year before I moved out) I'm receiving a call after the move out date stating that I still need to keep a lock on a storage that no longer belongs to me where all my stuff was damaged with rat poop and pee (wich I have pictures of all the rat droppings)I called this district manager Jason Lambert on September 28th at 9:41 a.m. and have yet to receive a call back from their district manager and they are still trying to charge me for the month of October even though they put a company lock on it that I don't have the key to so even if I wanted to go get the stuff that is damaged all by rat poop and pee I wouldn't be able to even after the move out date now they are continuing to send me bills and text messages saying that I still owe for the storage I should not have to owe anything after all my stuff was damaged they put a company lock on it that cannot be removed by me and on top of that very rude customer service to call somebody basically stupid I would not recommend this place and I would never come back and I called the manager again today October 5th 23,hopefully someone calls me back because I have pictures to back up everything I have put in this review ,eventually they're going to get a lawsuit taking peoples money

Theresa is very helpful and professional

While I was moving out, they locked my unit, it has been weeks now and I can’t get anyone to come out to take the lock off. I have never missed a payment. They have held my things hostage for WEEKS. I’ve been charged for another month. Honestly, go down the street and pay less for the space and get a/c and actual people. If I could give negative stars I would.

Theresa was super nice and helpful. 5 stars!

theresa was very helpful so glad she here

Atención rápida

Recently had to get a unit and chose Public Storage, very easy process from start. I am pleased with the unit as well as the customer service received. Dottie is very professional.

I'm so please with the customer service I received from Teresa at the Public Storage on HWY. Excellent person to work with!!

Teresa was very nice and helpful with showing me a unit i was looking to rent. She also assisted me with my rental and made it quick and easy!

Theresa was so helpful and knowledgeable. A++ Customer service

Theresa has been a delightful manager and very helpful

Teresa at the Garner location has been helpful and courteous. My unit has been well taken care of at my request. I am not local but due to the customer service I receive, I am quite satisfied with keeping my belongings at this location and have done so for over a year. -Kimberly W,

Theresa was very helpful

There's was awesome

Teresa was wonderful. She really helped me with the vacating process. I appreciate her time & patience

Theresa was very nice. She was very patient and informal about my unit.

Very pleasant to talk to and deal with. Always pleasant when we talk

Deborah was amazing and kind and super helpful shes made my day with her smile

Last March, I opened an account at the Garner, NC, Public Storage location on NC Highway 70 in Garner, NC. Setting up my account was handled very professionally. Upon returning to my vehicle, it would not start. Katherine and another female employee there were extremely helpful to me personally. In addition to my truck not starting, my cell phone had lost power. They allowed me to use the office phone to call my son-in-law. We ultimately had to call a towing service to tow my truck to my son-in-law's house several miles away. Much appreciation to Katherine and her coworker for service above and beyond the call of duty!

Great customer service !!!!!

Theresa is such a wonderful person. She's very helpful. That's my girl

Theresa was amazing!!

If you are looking for a storage facility. Look no further! Theresa provides the best customer service! She was very friendly and helpful, answering all of my questions. Thank you so much Theresa.

Theresa is amazing!!! She has been an absolute gem to work with since we’ve had our unit!

Theresa very profesional. Person. An excellent job

Thank you Theresa with the help of correcting a billing error and the follow up phone calls. Great facility along with great service!!!

Theresa is so helpful

I really love Ms.Teresa... She is the most pleasant person to talk to and despite my issues with not always being able to pay on time, she has remained so professional, kind and firm. Ms. Teresa has a way of making me feel the need to get it right because it's very obvious that she cares about her customers. Some folks just aren't cut out for customer service...she can certainly give them lessons Thanks again, Ms. Teresa. Great job 👍

I had a wonderful experience with Theresa. She was very helpful and polite.

The staff here is awesome! Theresa has always been very helpful with anything that I have ever needed. I highly recommend this storage facility if you want people who genuinely care about you and your items.

Teresa has always been friendly and helpful over the phone and in person…She is Awesome!!

Teresa was very helpful and the process was extremely easy

FANTASTIC 😇😀

I am moving out of Raleigh to Garner and need a place to store some of my stuff and found public storage in Garner, and Theresa was there to show me some of the outside small units and how to get into the gate. She was very helpful And answers all my questions. I told her I would be back.

Theresa was great! Theresa provided excellent customer service. Thank you Theresa!!

I stopped by Public storage today to check out the the facility, Looks well ran and Ms.Theresa was outstanding in answering all my questions.

Teresa was great! Amazing customer service and very helpful.

Hey My Name Is Taneika Lee ..I’ve been using public Storage On And Off For Years ..Mrs Theresa Is Awesome And Have Great Customer Service!! And She Greet U With A Smile And Over All She is The Best !!Thanks Mrs Theresa!!

Service was great

The manager, Victoria, goes above and beyond to help my storage needs. Go rent a space with her now!

Was shopping prices in the area today and Amanda made it easy to get all the information needed for me to make a good decision. Will definitely be calling back closer to our move.

Katherine was so great!!! I had reserved a 10×20 at another location but when I arrived at 1:00 PM the office was closed. My movers were due to arrived in 1 hr. I called Russ at customer service . He found another location called that location stayed on the line until Katherine was online with me. Even though she was due to leave. She stayed and checked me ln at the other location even after she had to stay past her shift!!! She Was very pleasant and efficient. I made it back to meet the movers with about 4 minutes to spare thanks to Katherine!!

Stopped by garner and met Katherine she was so helpful. She was able to answer all my questions about what I will need including packing materials. I was really impressed and will definitely set up a reservation at that location when I am ready to move.

Great staff. Thank you for all of the help especially around the holidays.