Excellent Customer service! Very happy with our experience with Whitney!
Whitney was a great help really recommend!!!
Whitney was a great help, I had some transfer questions she helped and guided me through and even showed me how to navigate the mobile app I recommend using location 414 in Fuquay Varina
I have been a customer at this location twice now. First when I moved to Fuquay-Varina over 3 years ago, (2022)and for the last few weeks this year, Nov. - Dec. 2025, and probably longer.
She is very professional & helpful, and has a terrific personality and sense of humor, which is so helpful to customers like myself, who may be going through a sudden, unexpected reason to have to move, and put our cherished & personal belongings into a building while we transition into a new home & chapter in our lives.
Thanks so much, Whitney!
You are very much appreciated!
I wish I could give you a 100 ⭐️ “Rating”!
Sincerely,
Diane 😊
Whitney gives Great service to me and my family
can’t say enough about how grateful I am for the team at Public Storage. Last week, I paid another storage company to store my vehicle, and at the very last minute they canceled after taking my money saying they had no units available. I called five different storage places after that, and every experience was either rude, unhelpful, or I couldn’t get anyone to answer the phone.
But Public Storage was the complete opposite. Their customer service made the entire process smooth, simple, and stress-free. By the end of one phone call, I already had my gate code, my unit number, and everything I needed. The process was contactless, and when I arrived, my agreement was already waiting inside the unit. It was quick, organized, and hassle free exactly what I needed during an already stressful situation.
Their kindness, professionalism, and efficiency were truly a life saver. They turned a frustrating week into a moment of relief, and I’m so thankful for the way they handled everything. I highly recommend Public Storage to anyone who wants a company that actually cares and delivers on their promises.
Whitney was incredible!! She took the time to answer all of my questions, show me a smaller storage unit for a lower price, and suggest some great ideas going forward. She managed to keep my monthly payment the same for the next three months because I am a loyal customer. Excellent customer service!!!
Whitney was very helpful with all of my questions.
I spoke with a young lady Whitney who was beyond helpful. She was able to answer all my questions and had even gave us some awesome referrals for things to do in the area since we're new in town (we LOVED the Farmers Market restaurant she suggested!!)We were highly impressed by the customer service shown and how personable she is and look forward to working with her more in the future.
Had a great experience here! Whitney helped inform me of all the services y’all have to offer! She was very knowledgeable and polite! It’s nice to talk to an employee that truly cares and wants to help the customer! Thanks again Whitney!
Whitney was very kind and helpful. She made it super easy to set up and get me straight!
This is not the first storage I’ve had to rent. The rules have changed some on how they charge. I became quite frustrated and Whitney was there to help me understand how the charges would increase. She calmed me down and explained everything in detail. Thank you Whitney for your patience. I’m not sure about the storage just yet, but I am sure if I have an issue with anything, Whitney will help me to understand. I wish I had a customer service job opening because I would recruit Whitney away from this place.
This company has a great staff. Whitney went above and beyond to help me out and answer all my questions! I’m moving to the area and downsizing, I appreciate her knowledge and patience with me as we navigate to find the right unit size for my family.
Whitney Popperwill is the absolute best ! Her customer service is beyond anything you can find ! She’s the best !
I appreciate Whitney so much! She was great to work with and super knowledgeable! Its so nice to receive exemplary customer service in a time where it seems fewer people provide great customer service!
Whitney Popperwill is a rockstar at Public Storage! Professional, knowledgable, courteous!!
Whitney was so kind, answered all my questions and made the experience so easy to set up my storage unit.
Clean, close, and affordable.
Arlene was super helpful!
Great service and very well kept.
Customer service was very helpful and nice
Great location. Fair pricing. Safe location with secure access.
Arlene was such a delight to work with! Amazing customer service and very helpful. Clean units and facility! Well run.
Arlene was great. We rented a unit online and realized it was smaller than what we needed. Arlene got us switched to a bigger unit quickly and seamlessly. She was great with a great personality also. Highly recommend dealing with this public storage facility.
Arlene Winters is truly a professional, passionate about her customers.
Arlene was very knowledgeable and nice to deal with.excelant service
I was taken care of by Arlene Winters. She was very professional and friendly. She helped me find the right storage for my needs and the price was really good. I would definitely recommend using this site and asking for Arlene if you need help.
Terick was wonderful to work with. Very helpful and answered all my questions.
Terick was amazing! Highly recommend this place for all your storage needs. You'll be in good hands!
Arlene was very helpful today and helped me find the right storage space for my business! Very pleased!
Arlene was so kind and helpful for me today! She answered all of my questions and took her time explaining everything to me!! The facility is clean and safe. Highly recommend.
Terick Nelsol Was very professional and very helpful! Even though it was a day after Christmas he had a really good attitude! Will definitely recommend!
Terick is just amazing!!! He’s VERY helpful and kind.
Arlene answered all of my questions, and she was very helpful!
Terick is awesome! He was so helpful and professional with an online issue I had during my reservation. He went above and beyond! So rare that you see that level of customer service these days! Thank you Terick!
Terrick was super helpful getting me through the rental process. He was informative, quick, professional and friendly!
Terick helped our nonprofit switch from a personal storage account to a business account. He was friendly, professional and helped us find the best price, like taking advantage of our business insurance to get a discount on the storage unit.
Terry is the BEST!! Always helpful, always happy, always kind. Couldn’t ask for a better manager.
definitely one of the best interactions I’ve had with public storage…I had a question about the security features and Terrick didn’t just explain them to me he showed me how secure the facility was and explained why their locks are better than the common lock you buy from the stores. Thank you Terrick!!!
Terick and Arlene are amazing…I called the wrong property by accident and they still took the time to help me with my questions…if it wasn’t so far I’d rent there just for them !
The management has helped me by being understanding and kind. Terick Nelson has been helpful with making my payments. The Facility is clean and has clean bathrooms. And location is convenient. Thanks for the assistance.
Thank you to Terick Nelson for five star service when having to transfer units! I originally purchased a unit that was too small and Terick responded to me same day within a couple of hours to help me through a transfer on a Saturday afternoon!
Terick and Arlene was very helpful in helping me into a unit and made me feel welcome. Also very positive attitude
Terrick Nelson was great in taking the time to help set up our account and app update
Thank you sir