It was very easy to rent a storage unit with the help of Theresa. She was so nice to work with. I highly recommend this storage facility. Thank you Theresa for all your help. PS: the storage units are VERY CLEAN
Wonderful customer service and a very clean facility. What more could you ask for?
Ms Teresa is the best and she was so helpful
Thank you so much Theresa for how accommodating and informative you were in helping me book and use my storage unit! Not to mention how clean they keep the property! If you need to use storage there’s no better place than here!
Theresa made it easy to sign up for a unit. She explained things clearly and was friendly and helpful. Unit is large and clean and the facilities are well taken care of.
Theresa was very helpful an polite and was very intentive
Tionna was amazing assisting me with my move! Definitely a delight!
Tiana was very nice. I needed to downsize my storage unit and I was told if I reserved the unit I wanted online I would be eligible for the online price.. But of course that didn't happen. Which was a great disappointment as I budgeted for the internet price. Outside of that I would definitely recommend this location it is always clean and safe.
Katherine is very professional and courteous!! Great job helping this nervous wreck who's moving after 34 years!! 🤣 (May 2022)
Thanks to Teresa for always being a great help! She and Katherine always brighten my day! (Sep 2024) 🌞
Kathy at Public Storage in Fuquay was so helpful and accommodating on a Saturday!
Ms.Katherine was absolutely amazing! She helped me find the right size unit and the ideal price! The facility is clean with awesome security
Katherine gave great customer service. Very responsive
Katherine was great and answered all our questions. She called us back immediately which we really appreciated. The facility was very clean and we feel very comfortable storing our
belongings here.
Katherine was great and very helpful !!
Katherine was amazing helping me with a crazy moving day….. extra unit really helps
The moving process can be long, difficult, and painful, but Katherine made moving into this storage unit so pleasant. She was extremely helpful and answered the 5,000 questions that I had, all while being patient and kind. On top of that, the facility is very clean and easily accessible. 10/10 recommend!
This Public Storage facility was the best place so far in our new hobby of acquiring abandoned storage units. Katherine is very friendly and made our experience hassle free. She was so helpful with sharing where the restroom was and the carts as well. Thank you Katherine, first impressions are crucial to a business that has the best customer service experience and she is an asset to this facility. I hope to do more business with you when we're in the area in the future.
The ladies are great!! Katherine and Tionna where great!
Kathrine was very helpful! Smooth transaction.
Katherine was awesome. Very helpful and pleasant to deal with!
Katherine was amazing and able to resolve an online glitch and save me a fortune. Great customer service, problem resolution, and wonderful smile. Thank you for making this hassle free!
Shaquesha was very polite and awesome today with helping my mom figure out what storage she should get and pricing . She went beyond her job description
Janell and Katherine were supper helpful!
Hello, I received great customer service from Katherine and the facility was very clean! Katherine is a great asset to your company.
The whole experience went very smoothly. Katherine was very professional and helpful.
Katherine at public storage in Fuquay-Varina is wonderful! She answered all my questions and her customer service is amazing! So thankful for her.
Katherine was super friendly. Customer service was great with a good clean facility.
Great service from Theresa. The facility is clean, climate controlled, and secure. I highly recommend using this facility if you have a need for storage.
Katherine is amazing. We appreciate all her help and how she answered all of our questions. She is so nice and is an asset to your company.
Amazing facility! Katherine amd Theresea are so friendly and helpful! Best storage facility we have ever used.
This storage facility is one of the cleanest I've ever been to anywhere. Loved the security and the very helpful manager, Katherine. Requested the unit online which was simple and then spoke to the manager with questions. Thank you Katherine for helping me thru the process!
Katherine went above and beyond to resolve a problem that had occurred while she was away. She is extremely cable. Thank you Katherine.
Clean facility. Excellent service from Katherine. Great security.
Katherine was amazing! Nice friendly and definitely a huge help! Great customer service!
Muy buen servicio y amable. Excelente instalaciones y fácil ingreso.
Katherine is the sweetest person ever! She helped us with explaining how everything works with the Storage! Thank you Katherine
Katherine is the best! Great customer service!
This facility is awesome! The units are so clean and bright. I felt very comfortable putting my things here. The facility is extremely secure. I always felt safe being there. Double/triple security checks for entrance. The manager Katherine represents the company in a very positive manner. She is extremely pleasant and helpful. She is very responsive to phone calls or questions. She is knowledgeable about her facility and quick to respond when needed. highly recommend this facility.
Katherine was a pleasure to work with, she was very helpful in explaining everything. Facility is very clean and nice! Happy I chose Public Storage
The assistance by Katherine was fantastic!!
Very helpful and got me situated seamlessly.
Catherine is absolutely professional, absolutely cordial, and absolutely delightful! She helps me tremendously and she’s very pretty in the face. I might just have to call somebody up in New York to set up a photo shoot for her. She should be a model!
Katherine made moving very smooth 👍🏽
Katherine: Thank you so much for your helpfulness, friendliness, and overall awesomeness! This was quick, easy, and relatively painless, lol.
Ms. Katherine of Fuquay Varina has alway been so pleasant with me and helped me with all my public storage issues. I love the office upkeep and how the storage facility stays nice and clean.
Staff is always welcoming and helpful every time I’m there and Ms Katherine went above and beyond to help me resolve an issue! Big shout out to the crew, Ms Theresa and Ms Arlene!!!
Theresa is the best.
She went above and beyond to help me with everything I needed and always had a smile while she did it .
Theresa is absolutely PHENOMENAL! Very accommodating and helpful. Facility bright and clean. Highly recommend! Could not ask for better staffing!
I had an awesome experience, Mrs. Theresa was wonderful and friendly. She took me and showed me storage options sizes. I really appreciated that and the storage units are clean and taken care of.
Stopped by to check out the facilities. Miss Theresa was very helpful and polite in explaining the rates and sizes of units available. It looked clean.
Katherine was great! She helped us work through a few issues and made the process very smooth. Highly recommended!
Dawn the manager was fantastic! She took care of all of the registration part for me. The price was great and it's easy in and easy out. Very clean units
Katherine was very friendly and helpful
Catherine, awesome service. Nice clean facility excellent. Customer service 10 stars.
Katherine walked me thru the entire process of getting my storage unit. She was a pleasure to work with.
Katherine was extremely helpful and gave us excellent customer service!
Katherine was very helpful showing me around and I saw that it was very clean , she was so helpful letting me know what all the prices are for the different size units. Will recommend to all my friends.
We were very pleased with the customer service! She was super helpful and friendly! Clean facility too!
Katherine was wonderful to work with. Very clean facility.
Miss Katherine took care of us above and beyond! She helped ease the transition between a large storage unit to a smaller one! Beyond friendly and made the entire experience AMAZING!!! Great communication and customer service, will always do business again!!
THANK YOU, KATHRINE!!!!!! We booked our unit online, and we're very pleased with how easy the process was. We showed up with our first load to discover the cleanest storage facility I've ever seen. This put me at ease knowing my belongings are taken care of. In regards to security, amazing. It's so secure that I had a hard time getting out the first visit. The phone call from Kathrine making sure that all of our questions were answered was an excellent added touch. So, again, thank you. We look forward to using your services.
Great place and Katherine is amazing so easy to work with and very nice will definitely recommend
I highly recommend Public Storage in Fuquay Varina, NC. They have been helpful in every way for this (my) first time experience with rental storage. They have promptly returned calls & answered my questions. They provide excellent customer service. Thank you, Public Storage!
The ladies at this unit are absolutely lovely to work with. Best customer service! Highly recommend!
KATHERINE was very helpful getting me set up in my space. Very professional. Nice clean facility with great security will recommend 👌
Katherine was amazing and the facility is aways nice & clean. Great place to rent a storage unit!
Theresa and Katherine are a great team that keeps the facility clean. So polite and kind.
Katherine was such a great help! I’ll definitely recommend this place to anyone!
Katherine was extremely helpful and very pleasant to work with. Facility was clean and very secure. Will recommend.
Katherine was Fantastic and she showed me around. Nice clean facility. Would recommend. Superb Customer Service
Kathrine was so nice. She opened up early for me, and made process easy
Katherine was great and helpful, clean facilty, will recommend
Katherine,awesome customer service,clean facility,great security. Highly recommend!
Katherine is always supportive and helpful. Lovely place. Clean and well lit.
Great customer service clean facilities
I have visited the storage facility in Fuquay-Varina, nc. And! The property manager: Catherine really helped me out. I really appreciated her service.
Thank you Katherine for helping me today get everything set up for storage. You're amazing!
Katherine very helpful in giving us the information needed to get everything setup, place is well maintained.
Katherine was great customer service and nice clean facilities
Katherine was a great help!
Katherine was amazing and very helpful making my storage rental process a breeze!!!
Katherine was awesome! Great customer service and gave me the best deal possible! Thank you!
Awesome customer service by Katherine!!!
Katherine was very helpful in showing the facilities and getting me set up. The storage facility is new, spacious, and clean. She explained the terms and access and had me sent up in no time.
Catherine gave excellent service today!! Very 😊
Katherine is fantastic has a great personality and is very knowledgeable
Great service. Clean and secure.
Catherine was very nice and professional
Great customer service. Nice clean facility from Ms.Katherine
Katherine was very exceptional with her service! She managed to get me a whole new reservation when my previous was acting strange and I am overly appreciative!
Katherine was amazing! She was such a great help, being both friendly and well-versed in everything the storage facility had to offer. She was able to help me locate and secure a unit right beside one of the entrances instead of the 2nd floor, middle of the building, original unit that I had booked online. The entire process was a breeze and saved me HOURS of extra work! 5 ★★★★★ for Katherine and 5 ☆☆☆☆☆ for Public Storage! Definite recommendation 👍
Great staff, helpful and friendly. Super clean inside!
Katherine was amazing with her service today. She made it very quick and easy. I would recommend her. Nice and clean facility.
Katherine was awesome with the check in process. Facility is extremely clean and neat. I would highly recommend.
Katerine was wonderful in walking through the process and setting up the account online.Also clearly explained in details about storage units.
Very easy checking. Theresa was very helpful.
Mrs Katherine took great care of us! Super clean facility and great customer service! Free mints were a plus!
Katherine is amazing to work with. Her patience is unparalleled and she has been a great help with my storage units here. It is so clean and neat here it’s worth the money. Perfect establishment!!
Great staff and it’s always clean!
Katherine was very pleasant and she took care of us and set us up with our unit. Thank you
Staff is amazing nice and clean love it so much!!
Katherine was super pleasant and professional.
Kathryn gave us great customer service and very helpful. Clean facility!
This is a great place. Nice amenities, good ac. No bugs or rodents. Catherine has been super helpful. I have used this place now multiple times and have never had an issue.
The app is no silver bullet but I am pleased to provide a high review because of how easy and useful it is. The staff are great!
Katherine is the best!!!!
Katherine provided exceptional customer service. She was super knowledgeable and pleasant. Would actually give her 10 stars!!
Katherine was great! She was very helpful and made the process super easy!
Katherine gave great customer service.
Katherine great and wonderful personality outstanding person.
Above excellent customer service, friendly and very helpful explaining process. Nice clean facility and very comfortable.
Great management. Extremely clean. Keep up the great work.
Katherine was very professional and had knowledge of what my needs were. She was a very helpful and professional. I would always want to do business with her.
I miss the Lakeside Storage off 55. Before it was Public Storage, it was always clean and well kept. Today they are losing a yearly customer.
I run a Christmas lighting company, storing our seasonal inventory at the aforementioned Public Storage. We’ve seen this establishment degrade over time with broken doors and non-functioning elevators.
The tipping point: last night we pulled all our inventory to begin setting up for the year, cleaned out our unit, and left. This morning we are accused of leaving a mattress near a dumpster where there are no cameras and no proof of us doing so. The only deduction made by Public storage was that we are the only ones to move out and therefore we put the mattress there. Sherlock, put in some effort before pointing fingers.
Attached is a photo of our unit that we just to happened to take for a fun social media post about gearing up for the holiday season. You tell me do you see a mattress?
Highly recommended! Laurah has always been proactive and available anytime I've needed her. Outstanding customer service from day one. Thank you Laurah!!!
kathrine was fantastic!!!
Katherine was FANTASTIC....SOLVED our problem acquiring the BEST unit!!!!
Katherine. Great service. Direct and clear
Miss Katherine was fantastic!!!! Thanks for everything!
Katherine was terrific. I needed a second unit while the movers were standing outside tired and hungry and she made it effortless to get another space to drop my stuff.
Katherine gave GREAT customer service! 😁
This site has been wonderful. Katherine has been extremely helpful whenever I visit the office and site!
Teresa was very helpful. Very clean and spacious.
Katherine was such a friendly person
Showed us how we could get in and out thank you so much for your help
This place is simply outstanding! The effort that went into keeping this place secure is well worth it. You can download an app to access the gates and doors. Or use the pin that comes in text. I applied for a unit online payed online. The process is simple. The manager kathrine was a joy to work with. Knowledgeable, understanding and helped me resolve my issues. Also, they put the stickers on the locks for security. They know that it’s your lock and you can ask the manager specifically, but do not pull the stickers off. It actually makes sense why they put the stickers on your locks. The cleanliness of the building and attention to detail is noticed good management and team. I love the place first time there and it was a great experience A+.
Mrs Katherine was very nice and shows me everything and was very easy on everything
Katherine, was great. She explained everything to me. Thank you for helping Katherine.
Great place to rent storage space! This property is extremely clean and well maintained. Theresa made the entire process fast and easy- extremely grateful for all her help!
Katherine gave great customer service!
Katherine gave great customer service! Nice clean facility will recommend
Excellent service provided by Beyonce, assisted me well in a timely manner. Place was cleaned well.
Very clean site I’ve gone to, Beyonce provided great customer service, if there was a location I could recommend it would be Fuquay!
Great service from Katherine!! Thank you!!
Amazing service! Friendly and easy sign up process
Katherine the property manager was absolutely 100% SO helpful. The property itself was clean and I felt extremely comfortable using this location to keep my belongings. She was very sweet and I will recommend this place and her to anyone of my family and friends!!! ❤️
Katherine was very helpful .and explained everything about the facility.
Katherine was very helpful and made the process easy
I came in to Public Storage in Fuquay Varina and Katherine was working and she was very professional and went over everything in detail. Great personality keep this woman
Mrs.Theresa was very friendly and helpful it’s people like her that makes moving very Easy if you need a storage go see Mrs.Theresa
Booked on line last week for a move from out of state next month. In town for a quick visit this weekend and stopped by to visit facility. Very clean and Katherine ( and other gentleman on duty) were nice, polite, and helpful. Katherine was also very friendly and provided helpful answers to my questions to help me decide what i needed when I was shopping around for a storage facility and called. So far so good. Trust they will remain 5 star over the coming months. Stay tuned.
Katherine was very kind and professional! Loved the space and how clean it was and how easy everything is to access!!
Katherine was so polite and friendly and make my time purchasing a storage unit so great!
Katherine gave great service showed us the facility and close the deal quickly.
Katherine mAde my first rental perfect
Katherine great customer service! Nice clean facility!
Very happy with my decision to store my items at the Public Storage facility in Fuquay Varina. The rental process was a breeze considering I rented the unit while living out of state. Kathy provides exceptional service. She is very accommodating and works to resolve any issue that arises.
I received great customer service from Katherine. Very satisfying and happy with the new storage.
Katherine she was amazing . Walked me thru everything . I had some difficulties and she made it so simple . Thank you so much .
Well I did rate this 5 stars bc of the place and the person that rented the unit. Now I'm editing bc as of Feb 1st I was out of my unit called up to the manager the following day to make sure we were settled and to let her know if she needed to go check I left everything clean and took my lock I purchased. Well now it's May and I receive a collections bill in the mail for one months rent. Like I said everything else was great before this, but when you actually take the time to call to make sure they know you're out to go check the unit you would think now we are settled money and all, bc I never made a payment late. There's locked gates where ur code I would imagine would stop working bc at 9:01 when they'd close at 9pm it was locked from letting myself in with my code, so I do believe it would stop a day late. I dont understand why I have a collections bill without one phone call text or email when I have all the same information and I have never once been contacted about having a leftover bill since I called the next day to make sure that it was taken care of and the manager said yes. With it being a manager I never assumed I needed to follow up again. Why was there no contacting me? I called after receiving this and the manager said oh that was where I refunded you money. I said well I wasn't owed money but ok. She said not refunded but credited your account and it wouldn't. I asked why she wouldn't let me know that before sending it to collections and she said I would have to call her GM Jeff, did that, left a message and no response so most def bad business practice to me and still no resolution.
Katherine was GREAT! Such a sweetie pie!
Great service!! Katherine was extremely helpful in the process! 5+ stars!
Theresa was INCREDIBLY helpful! She walked me thru the entire rental process - including getting the $1 first month rate. Super excellent experience and highly recommend this particular site. KATHERINE has a 5 Star personality and was incredibly knowledgeable. This is the best storage unit where I've ever rented!
Had an appointment to meet and sign up to rent a unit and sat and waited for more than an hour and attempted to get somebody on the phone. Finally was guided to complete process online and was sent entrance code information via text message. Once process was started it was all fairly straightforward. I want to clarify that my aunt is the one who actually rented the unit, I was accompanying her to assist unloading boxes. The location popped up on my google reviews and I wanted to review our experience. The location is extremely clean and appears to be safe and top notch secure. The miscommunication with whomever my aunt originally spoke with is the only issue we had. Overall, I would recommend this place to friends and family without a doubt.
Katherine awesome customer service nice clean facility
Beyonce and Katherine great customer service!!
Katherine was very helpful! Excited to store my items here.
Katherine was an absolute pleasure! She was able to secure the unit that I wanted and walked me through the entire process. She made a potentially stressful situation a breeze! I truly appreciated her assistance! Thank you!
Katherine was excellent in helping with renting a storage unit. She helped with all our needs. Highly recommend!
Katherine gave us exceptional and very professional service. Clean and secure facility. Definitely recommend!
Katherine was the best! Very efficient service when applying for my new unit. The unit is indoors and climate controlled, thank you.
Catherine gave great customer service. She help me set up at the app so I can get in and out of the gates and make my payments. Catherine gave great customer service she help me set up at the app so I can get in and out of the gate to make my payments Nice clean facility I will definitely recommendCatherine gave great customer service. She help me set up at the app so I can get in and out of the gates and make my payments nice clean facility. I will definitely recommend.
Catherine gay wonderful service nice clean facility wonderful service
Theresa was super helpful! She helped us look for the storage room we needed
Katherine and Theresa are awesome people. They go out of their way to help. Also, the units are immaculate. Very clean.
Catherine gave great customer service nice clean facilities, walked me through several units Awesome will recommend
Catherine is the bomb!!!!! The best customer service and what a clean facility!!!!!! Love her!!!!
Katherine was great! She quickly helped us get the extra storage space that we needed.
Great service, very clean, easy access. Catherine was a wonderful helper.
Katherine was super kind and helpful, very friendly and informative!
This place was formerly Lakeside storage and was a much better place, staff was much more friendlier too. Wish they had never got bought out. Public Storage has gone up on rent several times in a year. I was in the process of cleaning out my unit anyway (clothes I had been storing for mom) and I left at 9:15pm Saturday night. 8:30am Sunday morning I get an intimidating email telling me that they noticed I left the facility after hours and after hour exits were not allowed. What a freaking joke. At Lakeside you never had to enter a code to exit. BTW:Manager, if your reading this, "opportunity" is spelled wrong in that automated message. They also keep putting their stickers on my lock even though that was my personal lock. I've scrapped it off several times just to find it replaced again. It doesn't have a barcode or any other identifying markings on it so I never understood it's purpose. It was my lock and not their property. At Ample storage on Lake Wheeler Rd where I have some more stuff at you have access up until 10pm and can leave whenever you like. I'm also curious if that exit gate opens automatically if the fire alarm system goes into alarm. Would be a big lawsuit for them if the place catches fire and someone gets hurt because they are having an anxiety attack and can't enter their code to exit. If you don't want to deal with rate hikes plus them keeping track of your every move I'd suggest finding somewhere else.
Katherine was a great and friendly consumer service... also a nice clean facility
Katherine was very kind and knowledgeable in her duties.
My experience at public Storage of Fuquay-Varina Was Awesome With Katherine !!! She’s very welcoming & made sure I was very comfortable with my decision of the storage unit I chose! She gave me a tour & told me everything I needed to know while renting! I’m very satisfied
Horrible horrible horrible!!!!! Would NOT RECOMMEND!!! When I first paid for the unit it was in my name. Few months later, it was all of a sudden in my boyfriends name. No one could tell me how that happened. Then they started charging me insurance which I NEVER agreed to. I called and spoke with Teresa, she said after someone doesn’t sign up for it after the first month PS automatically adds it on to your bill, with NO warning. That should be ILLEGAL!!! My payment was supposed to be $128 a month, it hasn’t been that since I’ve been there. When I tried to call and complain I was given the wrong number by Teresa. She is the most RUDEST customer service person I’ve had to deal with.
NO STARS, this place sucks!! GO SOMEWHERE ELSE!! Trust me you’ll be glad you did.
Katherine was very nice! Great customer service! Nice facility!!
Katherine have amazing service!
Katherine gave me great service nice clean facilities
Katherine has been very professional and helpful. Have a problem she there for you, will recommend highly. Great facility.
Ms Katherine has excellent customer service skills. I just love her . She will get the job done!!
Mrs. Katherine was wonderful to work with! Very helpful and walked me through everything! Definitely recommend!
Katherine was awesome customer service. Great facility. Will recommend to my friends and family
Great service by Kathryn, nice facility.
Katherine was very friendly and helpful. Clean facility!
Katherine rocks and is amazing!! You will love working with her!!
Theresa was very helpful with the move in process and answering all my questions.
Katherine was fantastic!! She got me set up super fast and was very helpful.
Katherine gave great customer service. Clean facility and I will always recommend them in the future.
Catherine was great with customer service
Nice clean facility
Great customer service from Katherine! Clean facility will recommend,
Mrs Katherine gave me wonderful service today very helpful!!!
Great service by Katherine definitely recommend!
Katherine gave excellent customer service and the facility was nice and clean. I would recommend Public Storage any day!
Theresa was a very nice lady and customer friendly.
Love this place. Very clean. Very very clean. Good staff. Easy access. Very easy access in and out of the place. Love the elevators and the carts provided for hauling items makes my unloading or loading much easier And I just love that you can access the gates and the doors by the touch of a phone or from your phone I should say
Katherine was very helpful. We had a terrific experience.
Had a great experience with renting a new unit. Very professional.
Facility is very clean and organized. Mrs. Katherine was EXCELLENT!! She helped us in no time and even resolved an extra issue after. Definitely recommend this place for your storage needs. 👌
I loved the service and the cleanliness of the facility
Katherine was very knowledgeable and helpful.
Super clean facility, excellent customer service, convenient location, easy access to the units. Very happy customer!
Katherine is the best. Took time to show us the different sized rentals. The place is super clean and the security is very good.
Katherine was exceptional. She was pleasant and professional.
Katherine was very helpful and gave us the best customer service ever!
Staff is kind and courteous. Would recommend
Great service and clean facility, would recommend.
Katherine was fabulous and super friendly! The place is clean and very easy to use. She walked us through the building and gave us a tour. Made us feel very comfortable renting here. Thank you !
Katherine is a pleasure. She goes the extra mile. Exceptional customer service.
This is a very clean facility and Katherine was excellent from helping us secure our unit through all questions and concerns we've had to date - Highly recommended!
Katherine has been awesome from the first day of our rental throughout our continued rental process. Professional, courteous and always helpful no matter what the issue!!!!
Stopped by this location today, looking for a unit for when we move and was very impressed . The manager on site Katherine was awesome. She walked us around , took her time to show us the different units and was very polite throughout the entire process. This place is beyond clean, everything smelled and looked brand new. Will definitely be using and recommending!
Katherine was awesome and extremely helpful.
Kathryn, the manager is very nice and cheerful! The storage units are affordable new and spacious we love the air-conditioning! She is always very up beat and helpful.
Christa, the Manger at the Fuquay-Varina, N.C location and the 1-800 Customer Care Center was very helpful to me. Great customer service 😀! I have dealt with the company for at least 7 years in Philadelphia, Pa. I definitely would recommend them, when in need of a space to rent. 👍😊
Clean facility and great customer service from Katherine was excellent!
Katherine was extremely helpful and got me a great rate. The office was super clean! Definitely recommend!!
The move in process wasn’t bad. I had a slight inconvenience today but Katherine was great helping me through my dilemma. Thank you so much for your great customer service!
Wonderful assistance. Very clean and cool indoors.
Katherine was super kind and helpful!! Great service!
This was my first time using a storage unit and Katherine was very helpful! She step walked me through everything and the storage unit is great! Thanks Public Storage
Very clean, secure, and great climate control.
Catherine went above and beyond helping us movie in.
Used to be Lakeside storage. Better carts but facility is dirtier. Access is easy and plenty of room to maneuver carts
Katherine was awesome! I love my space. She made my day thanks so much.
Customer service was great, facility clean, in and out in no time.
Laran was absolutely amazing. She went out of her way to help. I messed up on getting too small of a space that she warned me. After seeing she was right immediately corrected it and on her busy day. She was awesome. Thank you so much.
Katherine was amazing! Great customer service.
Katherine was great very helpful and sweet.
Catherine was so helpful and helped me through the process! She is the best!!!
Katherine was great on the phone and in person. Your web site has the wrong address, so when I called her she gave me the right place to go. Service was GREAT!
Katherine was very helpful today. Great customer service! Nice clean facility, easy access. Definitely would recommend when need a space to rent!
Katherine did a great job servicing me today! The facility was in pristine condition and had great rates.
Katherine did a great job. Excellent customer service! Friendly and professional!
Came in to do an upgrade. Katherine was very helpful and great to work with. Easy. Love it here.
Update: Public Storage bought this storage facility and instead of giving what I would term myself to be a "NEW customer" the current special move in rate of $1 a month storage price nope the customer service lady told me I was an "EXISTING" customer because I was converted when they bought the facility.
I NEVER signed the Public Storage lease and moved my stuff to a CHEAPER AND LARGER storage unit at Piney Grove Storage right before you get to Fuquay-Varina near church on the corner of Rawls Church Road.
Found this place when I won a gift card off of their Facebook contest on their Facebook page. I needed a storage unit and they had a great move in rate. Nice folks friendly and helpful. Only thing I’d like better would be if I could have access longer than just 9pm. It’d be good if I could have access up until midnight.
Kathrine great service today!
Stopped in to rent a unit. Katherine was so sweet and patient with us as we rented our unit! Definitely recommend!!
Excellent service. Buildings always clean, temperature good in all seasons, staff helpful. I appreciated the lighting system - conserving energy for lights that are motion activated. The platform carts were invaluable. I recommend them highly. I've used other storage places before, but will always use Public Storage in the future.
Katherine was very helpful and friendly. Excellent customer service!
Katherine was so helpful getting me set up with a new storage unit. Felt welcomed & Made the process so easy!
Katherine gave great customer service and support
Customer service was amazing!!! Such a great help and so kind!!!
Service was quick and hassle free...rep was katherine
Katherine had wonderful customer service!
Katherine was awesome. She was a great help.
Excellent customer service. Very precise and clear about the details about our new space.
Katherine was very helpful, fast and friendly! Thank you!
I received professional and excellent service. Thanks Katherine!
Great service very nice person very professional
Katherine gave excellent customer service and explained and processed the transaction in a very professional manner. Rent storage here!!
Katherine was very professional and helpful! Super quick and easy rental process!
Rented a unit from Kathrine and got excellent customer service
Katherine was so great !!!
Stop in too see Katherine great customer service!!!!!
Katherine was so helpful and super friendly! Very inviting and clean facility! Highly recommend them for your storage needs!
Had the privilege of talking with Ms.Katherine and securing a unit.
She is definitely a people person and has a wonderful personality!! Your company needs more like her!!
Mrs Katherine gave me great customer service today. She helped me figure out just what I needed.
Katherine was very courteous and professional
Katherine helped me with my access code due to being new customer. Gave great customer service
Stopped in to rent a storage unit today. Katherine was especially professional and courteous. I would recommend this facility for anyone that needs storage space!
Had a super easy and awesome check-in and rental with Katherine! Would definitely recommend!
What a fantastic experience, Catherine was an absolute angle with all the help she offered!!
Katherine was super helpful in getting us transitioned from Lakeside Storage to Public Storage. Thanks!
I have had a unit here for over a year and just recently have updated with another unit in order to reorganize and de clutter. This facility is always clean and everything is always n working order. The staff is very helpful and always friendly! The layout is great and they have a great variety of sizes and layouts to choose from so even the smaller units can be easy to access. I’m very happy with my experiences with Lakeside Storage!
This is the only climate controlled storage facility that I trust, is super clean, I would recommend to friends and family
Very clean facility, and staff is very kind!
Convenient, clean and temperature for storage is great. Front desk associates were helpful and knowledgeable.
Great storage facility. People are very nice and the facility is clean and I think a fair price.
Liking the location, the service is personal and friendly. Carts posted at each entrance are useful. Very satisfied with this storage facility.