Public Storage Self-Storage Units at 3871 Guess Rd, Durham, NC
of
6
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
-
5'x5'Online only price$ 40/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 40/mo $50Best Price Label -
10'x5'Online only price$ 72/moSmall 10'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 72/mo $90Best Price Label -
10'x10'Online only price$ 111/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 111/mo $139Best Price Label -
10'x20'Online only price$ 131/moLarge 10'x20'- Outside unit
- Drive-up access
$ 131/mo $163Best Price Label -
10'x15'Online only price$ 131/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 131/mo $163Best Price Label -
10'x20'Online only price$ 149/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 149/mo $186Best Price Label -
10'x25'Online only price$ 183/moLarge 10'x25'- Outside unit
- Drive-up access
$ 183/mo $229Best Price Label -
10'x30'Online only price$ 185/moLarge 10'x30'- Outside unit
- Drive-up access
$ 185/mo $231Best Price Label1 unit left! -
10'x25'Online only price$ 206/moLarge 10'x25'- Climate Controlled
- Inside unit
- 1st Floor
$ 206/mo $257Best Price Label -
20'x40'Online only price$ 211/moLarge 20'x40'- Outside unit
- Drive-up access
$ 211/mo $264Best Price Label -
10'x30'Online only price$ 236/moLarge 10'x30'- Climate Controlled
- Inside unit
- 1st Floor
$ 236/mo $295Best Price Label
Nearby Self-Storage Locations
Self Storage Near
3933 N Duke Street
Durham
NC
27704
Self Storage Near
3530 Wortham St
Durham
NC
27705
Self Storage Near
3600 Kangaroo Drive
Durham
NC
27705
Self Storage Near
3402 Ambridge Street
Durham
NC
27704
Self-Storage Near Durham
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Durham Storage Units Near Route 501 and I-85
Find Durham storage units can be found near Route 501 and I-85, with indoor, outdoor, and climate controlled storage units in a variety of sizes to fit any storage needs.
Small Durham Storage Units
Grab a 5x5 storage unit for golf club storage and swing by anytime you want to hit the green at Hillandale Golf Course.
Enjoy exploring the natural beauty of Eno River State Park or Falls Lake without the extra clutter in the garage when you store fishing and boating gear, camping supplies, mountain bikes, and more in a 5x10 storage unit.
Medium Durham Storage Units
Whether you live in an apartment, townhouse, or single family home, our 10x10 storage units can help you make the most of your space by getting extra couches, dining sets, and bedroom furniture out of the way.
Large Durham Storage Units
For oversized storage needs, including moves, renovations, and business storage solutions, our 10x20 storage units can help you get the biggest storage jobs done.
Climate Controlled Durham Storage Units
At this location, you can choose between indoor climate controlled storage units and outdoor storage units with drive-up access to suit your storage style.
Just minutes from Downtown Durham, this location is perfect for commuters, families, and anyone who wants to cut the clutter. For the most seamless self storage experience, use our eRental program to book a contactless move-in today!
We also have plenty of storage units available nearby on Wortham Drive or Duke Street if you're still looking for convenient storage solutions in the area.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 38)
Called quoting prices, and was unsure of where to start, Shannon helped out tremendously. Giving prices and details of the units and was very professional. She made suggestions based upon my need. Would highly recommend contacting Shannon if you need a unit.
Definitely the right place to go to. I thought it would be a little more confusing getting all of my stuff situated into a place, but the lady, Shannon, helped out tremendously. She was very friendly. If you go there, make sure to ask for her to assist you.
Leslie was great and taking care of my needs. Thx
Clean and easy to access. However, my rate is going up 32% after my first six months. I feel screwed. I thought I had a rental agreement for a year, but nope, the rental contract says they can change your rent at any time with 30 days' notice.
Shannon the property manager went over and above to do her job! She is patient, kind, and such a servant! Thank you for hiring her :) I encourage ones to rent here!
I had such a great experience with Danita. She let me know what deals I could use to save money. She was quick on her feet & Willing to work with me with a smile on her face. Danita got me the storage unit in under 30 minutes. Danita works efficiently & I really appreciate it! Thank you Danita
Terrible. Rate goes up every 6 months or less...it's now 10 months and it has ALREADY gone up 50%!
1st time using public storage. Danita was amazing. She also gave us insight on how beneficial the moisture absorber will be for our belongings! We look forward to further utilizing Public storage!
Danita at the Public Storage on Guess Road is amazing, she goes above and beyond - service with a smile. Thank you Danita.
If you have any storage needs I highly recommend this place ! Daniel is absolutely amazing ! He helped me make everything go so smooth !! The units are super clean and all my questions and concerns were answered ..
Public Storage website and Google both indicate the "property is open" until 9pm. The outgoing message when you call does not provide hours that the location is staffed. Needed to visit the location in person and arrived only to find the office locked for the day, which was incredibly frustrating. Office hours are also not posted on the storefront. Please correct your hours online and onsite so folks don't make needless trips.
Local property management made it super easy to transfer units on short notice, but the call center sales rep left out no shortage of additional fees when we were getting started.
During our recent encounter to view a unit, the interaction was below average due to the agent’s poor customer service. It was a weird situation due to the agent initially behaving as though they didn’t want to assist - which is nonsensical. My first inclination afterward was to go to another location, but we chose to rent in spite of the experience (mainly because of the necessity and to save time that day). I can’t wholehearted recommend that others do the same.
Sherita was a great help. She helped me with my payment as well as got me signed up with the app. The property is well kept and I have enjoyed being a customer.
Great experience, everything was smooth.
Great service, people is very nice and welcoming.
Currently sitting outside the parking lot after 4 calls to customer service. Was told that a district manager would be calling back shortly and that was about 10m ago. Two other cars are here, apparently on hold as well. Calling again and again and constantly transferred to customer service who does not pick up and leaves me on hold repeatedly. This is absolutely ridiculous that a beautiful Saturday in May that is perfect for accessing one's self storage has no one onsite at noon. What a joke.
New to Durham and yes southern hospitality at its finest. Sherita and Daniel are friendly, knowledgeable and I enjoyed the interaction with them.
I would recommend renting from this public storage. The store employee Daniel was very helpful and patient with me when I asked a bunch of questions. The units are nice and clean.
Sherita was Awesome! She made made my experience so easy. I'm glad that I selected this location. Thanks so much for ALL your help!
Do not rent from this facility. Their staff are thoughtless and incompetent. When I received an alert about an issue with my unit, not only was it impossible to speak to anyone who could assist me for over 12 hours, when I finally did speak to someone, they wasted my time and did not make rectifying their own mistake a priority. If you do rent here - be sure to check and double check any info they give you. They will surely have made some transcription errors due to their incompetence.
Cannot recommend. No one in office during posted hours. No one present during scheduled appointment. Longer review - Ghost town here when I visited during business hours. As other reviewers have mentioned, the place doesn't seem staffed. Customer service agent said appointments were required because "otherwise it would be too busy and the customer would be waiting too long." So when did they have appointments? Anytime starting at 9:30 am, because it isn't actually busy. Why the whole rigmarole? Well, they required I give them personal info and sales info. Maybe customers are less likely to shop competitors after a soft reservation over the phone? Maybe they don't want to pay anyone to come in unless there are set appointments. The "we are too busy" line seems... Unlikely. I scheduled an appointment. Now back the next day. Of course no one showed up. I called customer service - they couldn't tell me where the owners were, assured me I could rent sight unseen and they would send me access to it over email. No apologies for absentee owners that missed the appt.
I don't care for the staff. I took my stuff out in the middle of the month they still charged for the full month and charged an extra 15$late fee and wouldn't refund me. Bring your own lock there's is 25$. I tried to call the 800 number but couldn't get through. I would NOT RECOMMEND THIS LOCATION!
1/23/23**It would be fair for me to post an update to my original review** After ALL the below chaos, Public Storage finally got some people on site!! They were very courteous and helpful and performed a great recovery effort from the initial interaction. Thank you. 😊 I'm now satisfied!! This is the absolute worst place to rent a storage unit AND IT'S NEW!!!! It started off great, came to the facility, looked at a unit, changed to a unit more accommodating and told him I would return if I needed to adjust move in. Showed up 1/18 @ 200 sat there 30 minutes. Called multiple people to find out where this person was because according to them, someone should have been here. Call escalated, she called District Manager twice, they didn't answer! Had to change my reservation to next morning 930am(today). I'm here, where is the staff member? It's now 10:17!!! Made more calls. This lady says, this facility is by appointment only..it's not on the door signage or a voice-mail so who did you advertise that to??? Lady says, I'll call AROUND to the other facilities and see if someone can come assist you. She called ONE PLACE to a person who just got back from a leave and was working BY HERSELF and had her call me to tell me this, and to also state the person was in the emergency room!! SINCE YESTERDAY?? No sign on the door to let people know what the hell is going on. And you're taking up MY TIME and wow I don't think I'll be giving you my money. Disrespectful of people and their time. These people are giving you their business! Show some respect!
Great experience with customer service. Daniel and Kim were unbelievably helpful, they made the whole experience much easier. They are great examples of who you want facing your customers. We had a few run arounds from other storage units in the area, and did not feel that at all here. Upfront, helpful, and answered all of our questions without feeling like we were being taken advantage of. Thanks again!
Great customer service!!!! Daryl was excellent and helpful!!! He was most helpful!!!!
The Manager was amazing had a big semi load for an individual . Took all day but he was kind and full of grace . Real gentleman here in Durham , North Carolina
New facility so it looks nice. I had storage area outside so it was like any other storage facility. It has a slide lock so they have to provide a lock when you move in.
Facility was clean and the unit was a great size for our needs. The staff was very helpful.
Nice new facility. Great storage units. Competitive prices. Onsite people very friendly & helpful.
Experience a warm and pleasant greetings, very professional
Pam, thank you for helping me today with getting a storage. Thank you so much Pam. Great customer service.
Very nice