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Public Storage Self-Storage Units at 2424 Holloway St, Durham, NC
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 20/mo
Small 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 20 /mo $ 25Best Price Label+ one-time $29 admin fee
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5'x7.5'Online only price$ 23/mo
Small 5'x7.5'- Climate Controlled
- Inside unit
- 1st Floor
$ 23 /mo $ 29Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 28/mo
Small 10'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 28 /mo $ 34Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 49/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 49 /mo $ 61Best Price Label+ one-time $29 admin fee
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10'x9'Online only price$ 53/mo
Medium 10'x9'- Climate Controlled
- Inside unit
- 1st Floor
$ 53 /mo $ 66Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 56/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 56 /mo $ 70Best Price Label+ one-time $29 admin fee
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8.5'x10'Online only price$ 57/mo
Medium 8.5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 57 /mo $ 71Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 75/mo
Large 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 75 /mo $ 93Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 148/mo
Large 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 148 /mo $ 185Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 181/mo
Large 10'x25'- Outside unit
- Drive-up access
$ 181 /mo $ 226Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 185/mo
Large 10'x25'- Climate Controlled
- Inside unit
- 1st Floor
$ 185 /mo $ 231Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 208/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 208 /mo $ 260Best Price Label+ one-time $29 admin fee
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15'x20'Online only price$ 212/mo
Large 15'x20'- Outside unit
- Drive-up access
$ 212 /mo $ 265Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Durham
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East Durham Storage Units Near Highway 70 and Route 98
Storage units in east Durham are available near Highway 70 and Route 98.
Don't let too much stuff trip you up! Doing what you love doesn't have to result in a cluttered house. Grab a 5x10 storage unit and store seasonal clothing and decor, instruments, tools, bicycles, and boating and camping gear to use at Rolling View State Recreation Area & Campground.
Students at nearby Durham Technical Community College and North Carolina Central University can use a10x10 storage units for keeping clutter out of sight and their minds on the books. With room for school supplies, extra furniture, and appliances, they make small space living a breeze.
It's easy to keep the whole house clean with a 10x15 storage unit. Whether you're downsizing, welcoming a new addition to the family, struggling with small space living, or just want to update your style, 10x10 storage units can get furniture, electronics, and large appliances off your hands and out of your way.
At this location, you can look forward to storing your stuff and catching a show at the Durham Performance Art Center, enjoy a stroll through the Sarah P. Duke Gardens, or check out the Durham Museum of Life and Science.
With both outdoor storage units and indoor climate controlled storage units, there's a storage solution for everyone at this location. Use our eRental program to book a contactless move-in today!
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 156)
Leslie is great! She is very knowledgeable and friendly, highly recommend this site.
Our organization has a unit here but the original staff person no longer works there. Sequoia was super helpful in getting our lock changed . Very friendly and professional, highly recommend!
I've been truly impressed with this Public Storage facility on Holloway Street. The property manager, Parbatee Yashin, has been incredibly helpful, knowledgeable, and professional. I'm very glad I picked Public Storage, and chose to store my things at this particular location.
This is a newer Public Storage location and they are currently still expanding with new units being built at this time. Teh location is clean and secure. The units are as well. Only bad part about this location is that nobody is in the office during regular business hours, so you better make an appointment if you need to see a manager! So why one star? Many of these national storage chains employ a "pricing strategy" that I would at least call unethical if not worse. Thye get you in at a one-month promotional rate, after the first month the rate you signed up for runs for about four to five months and then they jack up the rental rate by 30-50%. The story is always the same when you ask them: "Supply and demand is the reason and we can increase prices as we see fit". Well, that does not hold true because on the same day that they announced the price increase from about $98 to $140+ they offer 100% identical storage units for $55 plus tax, insurance etc. It is clear they figure once you got your items stored it is harder for you to move and they got you. It is a well-known fact that people store worthless stuff for expensive rent in these places. Additionally, you are forced to buy insurance for the items stored at $15/mo. or more. Unfortunately, we do not have any consumer protection laws in this country that prohibit this type of behavior. Just be advised that the above is rather common. It has happenden to me before in another Public Storage location.
The Property Manager Parbatee, was so very helpful she saved me 3 months increase on my unit and very polite good customer service and her knowledge was spot on. She deserves a pay raise. Good help with customer relations skills is very hard to come by these. I also had a good experience with the last manager Tia . Thank you for allowing me to store my property at Public storage.
Parbatee, the property manager was very helpful in reducing my rate and stetting up the app, thank you, and I love her demeanor.
A quite good place for storage at reasonable price. The manager is always kind and helpful. I would like to suggest this place for your next storage.
Had an issue with ants in my storage unit the lady told me that she would take care of it came back today to pay my storage unit opened it up looked inside it’s ants crawling all over my clothes and pile of ants in the middle of my storage unit
I have been renting a space here for almost a year now. I have only had a positive experience here. When we original made a reservation for a unit online,everything went smoothly. The unit was clean and the key was accessible. Since, we have added a second outdoor unit and transferred our original unit to a larger one. The manager, Parbatee, really made this process seemless and did it with a smile! Thank you!
Very nice and polite
This location is a SCAM!!!!!
The property manager is horrible, the district manager is unprofessional and the company as a whole is freaking awful! Long story short, they are not the best place to leave your items because they couldn’t care less about CUSTOMER SERVICE or making sure that your items are safe at this location. Do yourself a favor and AVOID THEM AT ALL COSTS!!!
Ms.tia here at public storage is awesome…I wouldn’t go to any other storage!!!
The only reason I am giving a 5 star review is because of Leslie. She was the only person to help me. I called multiple times for a code to a lock on my unit. I called everyday for 3 days talked to multiple people left multiple messages and Leslie was the only one to help me. She is the only reason you get a 5 star review. Other wise you'd get a 0. She provided outstanding customer service through the whole process even after so many other let me down. Your district manager doesn't answer their phone. You store manager doesn't answer. It's like you have one person working to actually make a difference.
Tia was so helpful in letting me understand the pricing and how the storage size differ from each other great patience with my questions excellent customer service help
Gave me the wrong space number I did not find out until arrival and bringing all my things into the building. It’s 98 degrees out here and customer service tells me oh well move your stuff again to a whole different building even though the fault was theirs!!! Rio and Esh are who I spoke with and would not transfer me to the manager at all!!!!! I had to leave my things in the hallway because I did not have the strength to move it again!!! What kind of customer service is this!!!!
Climate-controlled must mean ambient temperature. If you are considering an inside unit hoping to move your stuff in non-sweltering temperatures, then look elsewhere. It is humid and hot inside.
Tia is great, really easy process!
I would like to thank Ms. Tia for my experience at this property. She is good, you all better keep her 💯💪
Tia was great today. The unit I needed wasn’t at her property and she drove me to 70 because I didn’t know my way to get a unit. She went above and beyond. Thanks Tia.
I just want give a BIG SHOUT to your employee Tia, she was great. Her customer service is top notch and she is very knowledgeable of the site. I give her 5 stars!!!!
I’m so grateful that you have Tia as a leader on site. She is very professional and went far and beyond to assist my college student to ensure all valuables were secure. We will utilize this location again.
Came in last minute and Tia was a doll. She helped me find an affordable unit. The property is clean and the office smelled good. Excellent customer service.
Very professional, polite and facility was very clean. Very knowledgeable.
I almost didn't get a unit but Tia helped me to find just what I needed, she was very helpful 10/10 customer service!
Came in this morning with little to no time but Tia was great.Thank you Tia.
Tia has great customer service. She helped me in no time
Tia was nice and helpful when I rented a unit today.Excellect customer service.
Tia and Mareshah were very helpful finding me the correct size unit
Tia was very nice when I stopped in to inquire about a rental space.
Ms. Leslie assisted me with locking my storage unit this morning and while it felt like a silly request, she was super patient with me. Thank you!
Climate controled
I came in confused and running low on time. Tia has been absolutely amazing. She was very patient and helpful. She took the time to show me the unit and educate me on the deals that they have. I really appreciate her hospitality. I will be a customer here anytime I’m in need of storage. Five star service thank you Tia. 😌
From the start Kennedy made the move in process quick and easy. When it was time to move out my furniture all I had to do was make it known and Danita confirmed all and assured me my card would not be charged any further that was reassuring to me. If I ever need to store again I definitely will feel confident to do so.
Convenient location. Friendly staff.
Staff member (Tia or Mia, I couldn’t remember) very nice and good communication, as well as customer service.
I had to leave a voicemail message because no one is on-site I couldn’t find my unit and no one ever returned my calls to help me.
This is a great place to get storage from , Tia the customer service worker she is great and she is amazing and she fixed my situation with no problem and she always helps me when I️ need it
Tia has been very helpful to me at Public Storage. I am from out of town and it is nice to be treated so well. Thanks Tia.
Tia was very helpful with my lost key situation
Tia provided excellent customer service while dealing with an issue. So thankful for her help.
Office staff is nice and it the place is clean
I'm not sure if I'm consistently coming by at the wrong time or what, because the positive customer service experiences other reviewers have had is not at all the experience that I've had. I live paycheck to paycheck and have been a few days late on payment multiple times, but I always pay it + the late fee. When I'm late on payment, they put their own lock on the unit in addition to the lock I have my key for. makes sense! But they don't take it off until I go to them and ask them to, which makes no sense to me; why not take it off when the account has been paid? The difficulty caused by that is compounded by my next complaint:
I have had a difficult time getting ahold of someone 100% of the times I've needed someone. Twice, I could see through the window of the locked door someone behind the desk. I knock and knock, she doesn't come. I call, nobody answers. I think the first time it happened she answered the phone after I called twice, and the second time, she never got up to answer the phone or the door. Many times, they're open, and there's no sign of anybody working here. no car in the lot or anything, nobody inside, nobody answering the phone. It's kind of insane tbh, and it seems like there's no accountability.
Mi primera vez k guardo mis cosas en un 🏬 y aqui me encontré a Joselín me iso creer ser una buena persona pero me engaño yo asia los pagos y eya no los metía al sistema cuando pregunte aparesia k yo no pagaba
I appreciate the knowledge and professionalism Tia portrayed while answering my questions. She was very thorough and polite! Great overall experience!!!
It was wonderful the service was great the manager Tia help me find the proper size storage unit it's hard to find great hospitality and service like this anymore
Easy rental process for my niece, very tidy property, plus getting the welcoming call from Tia was such a nice way to check in on their customers. I recommend this storage place 10 times out of 10.
Tia has great customer service skills and she has a very professional attitude towards doing her job well. Keep up the good work!
Tia was very polite and willing to answer all my questions
Tia was so helpful and kind. She answered my questions and now I finally think I'm ready to switch to public storage!
I was satisfied with my service Tia was very helpful and professional
Very helpful service from the manager Tia!
Great place to rent from! The young lady Tia was so polite and helpful! Highly recommend
Tia- was very professional and helpful I was very satisfied with the service provided I will be back and refer friends and family keep up the good work
Great customer service! Tia was super helpful.
Spoke with Ms. Tia Hoyt about the services offered and she was more than helpful. I will definitely be using this place in the near future and spreading the word to others!
Miss Hoyt help me out when no one else would, I’m 63 years old an in all my life never have I gotten service like that.
Very clean and well maintained. I appreciate the way this business is run.
I had a great experience. The managers were of so much help. She made great conversation and helped me with all of my questions being that I was a new customer.
Pia was a great help!
Tia was very nice and she helped with my concerns. Excellent customer service.
Jocelyn was a big help today she helped me get a unit and she showed me how to use my app. Thanks a lot!
HOY 2 DE ENERO FUI EN BUSQUEDA DE MI AUTION Y ME DICEN QUE LO CANCELARON PORQUE NO LO BUSQUE, CUANDO LO GANE EL DIA VIERNES 30 EN LA NOCHE ESTABA CERRADO Y EL 31 LLAME Y NO CONTESTARON, CUANDO FUI EL DIA 1 ESTABA CERRADO NUEVAMENTE Y EL DIA 2 CUANDO LLEGUE ME DICEN QUE PORQUE YO NO LO BUSQUE ME LO CANCELARON 😵💫🤭 ESTAN LOCOS !!! TRABAJAR PARA LOS PUBLIC STORAGES ES DE LOCOS !!! Y DESPUES ME LLAMAN PARA QUE ARREGLE MIS POSTS. NAA
Tiffany was amazing 🤩
Jocelyn was a big help. She made sure I got my unit and showed me where it was as well. She was perfect!
Jocelyne was outstanding she assist me the entire process
Thank you. Give her a RAISE!!!!
Jocelyn helped me find my unit and showed me how everything works. Thanks
Jocelyne excelente servicio al cliente ella es muy amable y muy servicial
Fui aeste store en busca de una unidad y la verdad aqui esta la mejor atención cn joselin satisfecho cn la atención la admiro k dios la bendiga
Jocelyne was AWESOME she helped through the entire process and I appreciate it. Thanks.
Sherita was very helpful and I couldn't have gotten better customer service from anyone else. Very knowledgeable and professional.
Jocelyn is great. Thanks for your help.
Jocelyne was a great help and a joy
Jocelyn is so wonderful. She helped me the entire time and I greatly appreciate her.
Jocelyne was very helpful!!
Jaseline has been very helpful and understanding of our needs
Jocelyne is AMAZING she assisted me with all my needs and answered all my questions. Thanks.
Jocelyn was great! Very professional and friendly. Will definitely do more business with this location.
I had to take the time out my day to leave a review to brag on the CUSTOMER SERVICE that I received while inquiring about a unit. JOCELYNE in all caps went above and beyond to answers all my questions and resolve any concerns that I had. These days good customer service is rare. I was greeted with a warm smile, positive energy, and professional attitude! If nobody tell you JOCELYNE, I appreciated you and any buisness is lucky to have you. Your kindness spoke volumes!
I had a wonderful experience today with Jocelyne. She was very professional and had great customer service.
I am in the process of moving and went to this location to see about storage. Jocelyne was super helpful in helping me find the right size storage for my valuables. She was very professional and answered my questions. Thank you so much!
The repugnant over the phone interactions that I've experienced from Ms. Jocelyn at Public Storage on Holloway street has been overwhelming dreadful. As a traveling Nurse I frequently use a storage unit. As a Nurse providing a patient or a client with a great experience is always a priority. Miss Jocelyn demeanor via phone is always uncooperative, immature, angry, unfriendly and uninterested, whenever we converse. In the past, I've spoken with another lady, I believes she works at another location and she's always helpful. Perhaps it’s because she doesn't come across as entitled or feels like she has to be overly aggressive to show authority. True authority looks like; level headed, helpful, courteous etc. Sadly, i've left VM's on the General or Region Manager's VM regarding my interactions with Jocelyn, but to no avail. The reason for my review is to inform my fellow traveling healthcare professionals about my true experience.
Best.
Jocelyne was excellent at helping me and very attentive and very nice and made me feel appreciated. Great customer service!
Jocelyne was a bright star of my day. I was going through a very stressful time, and she helped make this process flow perfectly.
11/10 would recommend this storage facility by their professionalism, cleanliness, and top-quality customer service.
Jocelyne and Ebone were great!
Best experience ever !!
Jocelyne and Ebone were a very great help super helpful with getting me my space. I will definitely be recommending this property to everyone I know . Thanks you guys !
Jocelyne was super sweet and helped me move things into my locker. Explained well and the locker is also very clean!
Enjoyed my time at Publoc Storage. Jocelyn is so amazing and helpful. Thank you.
Jocelyne was a pleasure to work with, very professional and a good memory :)
Jocelyn was incredible and super helpful!
They do not honor reservations
I had the most amazing experience with Miss Jocelyn! She was so attentive, helpful, and such a sweetheart. Her positive attitude was infectious to everyone around. Give her a raise!
the time needs to be fixed on the code box...I was there at 645 and the box said 545...so I couldn't get in. the time has sprung forward. please fix that. thank you
Jocelyn was super helpful and very pleasant to deal with.
Jocelyne was amazing, she worked with me every step of the way. Thank you.
Excelente costumer service, Jocelyne very friendly and sweet recommend 100%
This place is nice, and the proccess is simple.Ask for jocelyne, she's the best!.
We are moving to the area and need more than one unit for a few months while we find our “forever home”! Jocelyn was outstanding, helping me multiple times to secure our storage units while being several states away. Her professionalism, her kindness and her guidance helped every step of the way. It is obvious she cares and takes pride in her role. I highly recommend this facility based on Jocelyn’s exceptional customer service.
Best employee ever! Thanks, Jocelyne!
Jocelyne was amazing and did a great job getting us moved in. Her service was friendly and helpful.
This is my first time storing my belongings, so I was nervous, but Public Storage was great! Specifically, Jocelyn was incredibly accommodating and helped me book a space for an affordable price even when my original spaces were already booked. She was so kind and friendly, and I was really touched by her service. Would definitely recommend this place for the service and professionalism!
Jocelyne was very helpful
We had a fantastic experience at Publix Storage! Jocelyne helped guide us through the process, explaining each step and charge to our account in a way that made sense to even the most novice storage user. Thank you so much!
Jocelyn was a great help, very nice and understanding. Would give 6 stars if possible
Jocelyne and the team are all super accommodating and friendly. Great deals and a great space!
Having to move abruptly is stressful but Sherita and Jocelyn made this part easier and smooth. I am pleased with the property and I look forward to my time here. I appreciate the great service and I will be recommending this location.
My reservation was cancelled a day before I was set to receive my unit. After countless calls and 3 voicemails to the property manager I’ve received no communication or assistance.
Dash is the best, made it super easy to get moved in and fix a mistake I made. If you have anything you need help with, talk to Dash. Really easy to setup online, and then you can just show up on your move in date and have no contact with people at all. The climate control is nice and the storage units very clean.
It is my pleasure to leave a brief message in reference to my experience renting a unit. I had the honor to work with one of your managers. Dash made my rental process a breeze.
Thanks Dash
Nice and helpful staff. Would recommend!
Demi was very professional and helpful!
I called today to ask about leasing a unit. Dash answered the phone and gave excellent customer service! She was very thorough and gave great descriptions of what was available. She is definitely an asset to your team!
This is my first time using Public Storage and I was pleasantly surprised with both the service I received and the condition of the storage unit. The facility looks new and is well maintained. The property and the inside unit I selected were both clean and well lit. The customer service person, named Dash, helped me register and was super pleasant and helpful. I had trouble with the online registration but she took care of everything for me and walked me thru the process. Dash helped me get into my unit and lock things up. I could not have asked for a better first time experience. Thank you so much for help and big smile, it made my day a little bit easier!
Dash was extremely helpful and full of enthusiasm made my experience great
Had a wonderful experience at this location. Very clean and inviting. Dash was very professional and answered all of my questions. She showed us the units without hesitation and explained everything very well. And the price fit right into our budget! Would definitely recommend this place to my friends and family.
Dash was amazing, helped me and my friend with our storage facility and picking the right size storage space!
Dash was really nice and kind
Renting here at Public Storage is great. The facility, deals, and staff are fantastic. Dash and Tamra have been very helpful with everything i've needed.
Dash was very helpful & good customer service
Recommend this location!
Tamra was awesome, the unit was clean, and the service professional!
Tamra was very helpful
Sherita and Dash provided great service. The process was very smooth and easy. The property is in a very convenient location and well kept. I look forward to my time with Public Storage.
Tamra is wonderful and so patient. She found me the exact unit I needed. Your the best Tamra!
Visited there today, Tamra helped me to find a perfect storage room to fit my furniture and my car! Nice person, perfect place
Ms.Tamara was extremely helpful, excellent customer service and made the process so simple and easy. Will definitely recommend to friends.
Great management!
Dash had exceptional customer service! I will recommend this location for service!
Sherita was a tremendous help today.She made the process so easy and simple. I was very pleased with my service and I definitely recommend this convenient location.
Sherita made my rental so smooth and quick. The property was easy to access and she even walked me to my space to ensure I knew where it was. I look forward to my time here with Public Storage.
Dash is AMAZING! I thought good customer service was going extinct, but she renewed my faith in the industry. I was a customer of CubeSmart & the merger/take over put a cramp in my plans with my payment date changing amongst other things. Fortunately, Dash made this hiccup as painless as possible, lending me an ear on a day when everything seemed to go wrong & offering her physical help actually moving my things when she noticed that I had no help of my own. When I think of renting another storage unit in the future, I will definitely think of Public Storage. Thank you SOOOOO much Dash-you went above & beyond & you didnt have to. I wanna be like you when I grow up! 😁 (PS Im 38 ☺️)