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Public Storage Self-Storage Units at 8410 Broadband Dr, Frederick, MD
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
5'x5'Online only price$ 32/mo
Small 5'x5'- Outside unit
- Drive-up access
$ 32 /mo $ 34Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 32/mo
Small 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 32 /mo $ 34Best Price Label+ one-time $29 admin fee
-
5'x10'Online only price$ 48/mo
Small 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 48 /mo $ 55Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 90/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 90 /mo $ 115Best Price Label+ one-time $29 admin fee2 units left! -
10'x15'Online only price$ 129/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 129 /mo $ 158Best Price Label+ one-time $29 admin fee
-
10'x20'Online only price$ 153/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 153 /mo $ 204Best Price Label+ one-time $29 admin fee
-
10'x15'Online only price$ 156/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 156 /mo $ 190Best Price Label+ one-time $29 admin fee1 unit left! -
10'x30'Online only price$ 191/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 191 /mo $ 243Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Frederick
Resources from the Help Center
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 436)
I'm relocating and need storage while I navigate this move. Shamair was extremely helpful and provided information that put me at ease. I was nervous before speaking with her, now I know I at least have one thing on my checklist completed. (Sorry for asking how to spell your name btw Shamair, I just wanted to give proper kudos!)
Shamair takes care of me every time. Def recommend
Mice are rampant throughout building C. No remedy has been given or cleaning offered. Most of our stuff was ruined by mouse feces. We are being overcharged for a disgusting unit.
I like the staff and employees they've always been good to me and for that I rate them 4 Stars.... But!!! right now building C has a mice problem. I've been cleaning the past week and new mice droppings keep showing up. I finally saw two mice today while I was in my unit getting ride of items the mice have destroyed. If you are going to rent and use building C I suggest you use plastic sealed containers. Don't use boxes don't use a container that has an open top because even if they don't bite through mice urine and droppings can still fall into the containers. Just be careful. I tried to get a video of the second one but they move quickly through the corners of the storage units. I can adoubly hear them chewing on something right now in the unit next to me though.
Shamair is always good to me. Very helpful and amazing
Very pleasant
Shamair is personable and knowledgeable and makes storage rental a pleasant experience. She makes the extra effort to accommodate and answer any questions.
Update!! Shamair is the best continues to provide great customer service I like to stop by here and there just to talk sometimes and she is always providing the best service keep it up!
The property manager is EXCELLENT!!!
Property manager is very great & gives great information!
So far, top notch customer service and well maintained.
I moved my storage to Pulic Storage because the rates at my other storage were outrageous the staff was never in the office. I brought my own lock to Public Storage and was due a refund. I had the please of meeting Tracy who was happy to help me with the refund. Moving is a stressful thing Tracy made me feel better with her pleasant and helpful demeanor I would recommend anyone looking for storage to check out the Public Storage at 8410 Broadband
Five stars for Shamair, who provides a very high level of customer service, knowledge, and attention to detail. My observation over two consecutive days of moving boxes in and out of storage units is that she manages a number of responsibilities with a high degree of competence and professional courtesy.
Five stars.
Jenn & Shamair Are Great Managers! Thank You!
Shamar Is Great!
ShamairStorage is Excellent
Shamair is the epitome of customer service and leadership. Promote her now!!
I stored here for 6 ish years. Never had any issues, questions were always answered quickly, everything stayed safe and dry. Also, the ladies here are some of the kindest you'll ever meet. Definitely recommend!
Shamair is awesome! She helped me with all my inquiries and concerns. And with that I was able to lock in my storage space with confidence!
My wife rented here and the manager shamair was very helpful and gave great service
Shamair was awesome to work with. She made me feel comfortable and answered all my questions and any concerns I had. Great customer service
Shamair was an absolute pleasure to work with and handled my rental with great care. She was very personable and professional.
Had a very good experience here. Clean facility, great customer service. Every interaction with the manager Shamair has been pleasant.
shamair was very helpful and great to work with
Shamair was very kind to me when I rented would definitely recommend
Shamair was great
Shamair is Awesome!
Always great service by Shamair
good customer excellence person miss Shamair
Shamair helped me sign up for the app and was patient and awesome. Great service
Shamair is a delightful person and has been always helpful. I appreciate her for her expertise and I know with her there isn't a worry when it comes to my storage
Last minute rental was a breeze with the help of Shamair!
Shamair got me into the right size storage for my last-minute needs! without seeing the size of the storage space first, it would have been harder to make that decision. the location was also a plus! Thank you Shamair!
super easy to rent online, great communication and the associate was very helpful.
Bob was great! Easy access and great rates.
Shamair was so nice and helpful. The moving in process was so quick and easy. She had me in and out in 15 minutes. She was very easy to talk with and tell me all the ins and outs with renting here! Definitely recommend coming here and working with her!!
I pay my bill here and Shamair is always willing and helpful
Moved to Public Storage since it was closer to home & initially was better priced.
My monthly rate saw a $150 /mo increase without any notice (only found out because I checked the app). When I reached out to find out the reason for the increase I was told that the pricing was set by the location owner and nothing could be done.
When moving out I found multiple dead rodents and a majority of the items stored were chewed through or covered in mouse poop.
Not worth the almost $300 a month.
Great place and Bob is awesome. Very clean and easy to get to.
Very nice facility. Very nice staff that are very helpful.
I checked other storage places, trying to decide where to go. This Public Storage facility won my business because their facilities were spotlessly clean and well-maintained, and because the two people who helped me out, Bob and Shamair, were super kind, helpful, knowledgeable and friendly. They patiently answered all my questions and helped me find what worked best for me, and they gave me confidence that my belongings would be safe and that I would be well taken care of.
Great, quick, and friendly service by Jenn and Shamair. Everything was well explained and made easy.
Edit: Still here and still very happy with the service here. Shamair is incredibly helpful and I really appreciated her help today! As always, the folks here are generally friendlier and more on point than other places I’ve been.
Updated 11/10/23
I’ve been thrilled with the customer service at this location since I arrived, and haven’t been let down at any point. The folks here really are helpful and professional.
By far the best customer service I have had an any Public Storage, or any storage facility I’ve used. Jenn and Samantha are incredibly helpful, professional, and knowledgeable. Simply wonderful customer service.
On top of that, the facility is clean and well maintained. Some places really don’t take the time to keep the facility and grounds clean, but the effort really shows here.
The five stars are well earned and I am thankful to have found this location.
Public Storage on Broadband is exceptional. The storage unit is clean, secure, and easily accessible. Shamair was very helpful and friendly.
Shamair was awesome with helping me and my wife get a storage unit. Great service
Very clean, and very friendly
The storage manager was polite, efficient and knowledgeable. I would highly recommend using this location for your storage needs
I had a great experience with Tracy at Public Storage. She was very friendly, helpful, and professional. She showed me around the facility and explained the features and benefits of each unit. She also answered all my questions and gave me some useful tips on how to pack and store my belongings. She made the whole process easy and stress-free. I would highly recommend Tracy and Public Storage to anyone looking for a safe, clean, and affordable storage solution. Thank you, Tracy!
Jenn Shamair & Tracy Are The Best
My experience was average. The actual monthly rate was slightly higher than advertised in my online search. The clerk was incorrect on how I replace the provided insurance with my home owner's insurance. That being said, the unit rented met my temporary needs.
Shamair Is Great! She Always Helped With My Storage Needs.
Shamair is awesome. I come to see her every time I need storage. Even when I rent from a different public storage
Great customer service with Shamair! Total and complete friendly help always!
I've had to use a few storage companies growing up, but this Public Storage is by far the best I've ever been to. The reason why? The site manager Shamair. Not only is she such a joy to work with, she made the process so smooth and easy. When I mistakenly reserved a non-climate controlled unit, she gave me so much information and provided me with multiple options. She helped us through the process and was always available, in person and on the phone. With a manager this great it is no surprise the facility is run so smoothly! Also, it is super clean! If you are looking for a place to store your things, look no further! Great place, peace of mind, and the best staff! Thank you Shamair!
Shamair, Jenn, and Tracy were very helpful in giving lots of important information and answering every question.
Jenn and Shamair very professional and friendly.
The manager took her time helping me and my wife look at storage places at 2 locations.Her name is Shamair
Great service
The manager here is very supportive. She has great customer service.
Went in today to enquire about a storage unit as we already have one in Virginia but have moved to Frederick- we were pleasantly helped by Tracy! She was so kind to help us get situated here and also helped us with our vacating process for the storage unit we have in Virginia since we’ll no longer be using it. We are thankful she was there to walk us through the steps of the whole process!
Shamair was very professional and help me in finding and selecting everything that I needed. She is always helpful and very kind. Thanks Shamair for all your help!!!!!
Fantastic experience from start to finish. Tracy was fantastic! I wish more businesses were ran like this one!
Such an easy and seamless rental experience. A huge thanks to Tracy for being most helpful and accommodating!
Tracy was great to work with and accommodating. Great place to store all your stuff!
Tracy was great with the rental process
Wonderful service I felt helped and appreciated thank you
I ordered a space from Shamair today. Customer service was great. She was very helpful and knowledgeable. I would recommend this place to all my friends
Great customer service here
I rented a few units between 2 stores that the manager helped me with. Every time I need storage I come back to the same person. Always very helpful in the storage process
We just rented our first storage unit and had a very pleasant experience here. The facility is very clean and seems secure and safe. Shamair was extrremely helpful and friendly.
Shamir is awesome very helpful
The manager, Shamair, was very patient with me explaining every detail and assisting me with the apps. It's nice to know that if I have a question , all I have to do is call.
We used this storage unit for 6 months and has a good experience. The unit was easy to access using the mobile app. The interactions we had with staff were always very friendly. The move in/out process was very simple. I’d recommend for any storage needs.
Excellent service, the only reason why I’m stopping this service is beacsue I’m moving to a house with a Garage. Thanks Shamair for being so helpful!
The manager was very nice and helped me rent storage
Wonderful customer service reps. Shamair is very friendly
I was charged for the month after unit was cleaned and emptied. $244.00. Poor customer service.
Avoid renting from Public Storage! As soon as you rent a storage unit from them, they will significantly raise your monthly rent. Highly unethical.
Shamair is the Best!!!
Kristen was amazing!! She help me with renting a storage room, fast and friendly service.
Jenn was amazing at the other location!!!
Cost keeps increasing. Just got an email saying it's going up over $30 more per month. Time to find another facility. Tired of the increases.
Shamain at the front desk was amazingly helpful, friendly and knowledgeable.
Shamair was very helpful and found me the unit I needed. Thank you.
Thanks great job !!!!! Shamair.
Top notch service. One of two public storage facilities I use. Couldn’t be happier to store my stuff at both locations. Thank you, Kristen and team.
DO NOT RENT HERE! They incorrectly charged my credit card over $200. I called multiple times, left multiple messages and no one ever called me back. I then had to talk to the corporate office multiple times, and they kept telling me they had to contact the property to issue a refund. After MANY phone calls over TWO MONTHS, someone in the corporate customer service finally issued me a refund for the WRONG amount. I'm still missing $21.19, and although that isn't a large amount, the fact I have spent HOURS on the phone with their very poor customer service, I want every penny that they stole. This place is an absolute joke. IF THEY INCORRECTLY CHARGE YOU, YOU WILL SPEND MONTHS TRYING TO GET IT BACK.
Segurança bom trabalhador
Shamair made our storage rental very easy and pleasant. She was welcoming and understanding of our needs. Very patiently she walked us to the two units that suited our storage space. Shamair was also very knowledgeable of the administrative steps to rent a unit from beginning to end. The cleanliness of the units and common spaces is notable. I was very happy to meet such a kind person on my third day of stay in Frederick, she was a kind and smiling ambassador to this city.
Shamair was very nice and helpful
Good service
Kristen at the Broadband Public Storage has been so helpful and very accommodating. She promptly calls back to answer any and all questions.
We paid almost 400 dollars a month for a temperature controlled unit to avoid mold. We ended up having 1800 junk come and take away out sectional couch, a king size bed, and more... because it was all ruined with mold.
We had insurance on the unit. However after reading the fine print, they would only pay up to 250 for property damage due to mold (if they even assumed the responsibility for it) and that's after a possible 100 dollar deductible. So 150 for my $1750 couch and $2500 bed... and I haven't even gone through linens and clothing yet.
DO NOT USE them... or don't pay for temp controlled because it's pointless. As soon as you walked into the building, all you smelled was mildew.
Excellent service and the manager, Shamair, was extremely helpful and courteous. I would highly recommend this location if you are in need of storage!
Been here for 6 months or so and they just jacked the price another $100. Cannot access at night and the climate control does nothing fir moisture
Kristen was super helpful and absolutely delightful! A Godsend. Everyone at Public Storage has been kind, professional and a joy to work with especially in a stressful time. Shout out to Jennifer at the Grove Rd. location also!
Kristen Was Very Nice When I Came In For Pricing! Thanks For Your Help.
Kristen is a very respectful manager and was very helpful when I came to pay
I had the best experience at this store. The property manager Kristen is great she provides great customer service and she keeps the property very clean. Need storage this is the place.
This location is awesome! Starting with Kristen, who provides phenomenal customer service to the overall cleanliness of the property, I give this location 5 stars! If you want the best in first class service, go see Kristen because she exemplifies what great customer service should look like!!
Great customer service. I recommend to come here for the best experience.
The facility is always clean and orderly. Kristen is always friendly and helpful.
Christine was very helpful in ensuring I could make a payment and not incur additional charges for my unit. She was professional, wonderfully efficient, and an overall delight. She is definitely a credit to Public Storage.
Clean and easy. The Staff were incredibly nice and helpful.
Kristen was extremely pleasant and helpful. She explained our lease agreement very thoroughly and was a pleasure to talk to.