The representative, John, at the Southborough MA Public Storage was very helpful, kind, polite and friendly. I had to make a payment for my storage unit at the Framingham facility, after my debit card was denied because it expired. He explained why the system couldn't take a certain form of payment and helped me with setting up a payment with a correct form of payment. He was informative and courteous. I would definitely recommend this facility to friends. I also noticed the place was clean. Thank you!
This experience was awesome! John was extremely professional and helpful today and I rented the second I came to the office! 5 stars for him and the building!
John was very polite and helpful! The facility is awesome and I recommend renting here! Great service!
John was incredibly informative today and I greatly apareciate his help!
John was very helpful in showing me the units, I recommend this facility because of him and how good the building is! Huge thank you!
I have had a great experience with Public Storage in Southborough, MA. The facility is very nice and accessible. The management is very friendly and they do an excellent job overseeing the property. It was a good decision to choose them for my storage needs and I highly recommend them!
John, the onsite manager at Public Storage, is incredibly helpful and professional. He quickly resolved my payment and rental unit issue with ease. His excellent customer service made a stressful situation much easier. Highly recommend!
John was incredibly helpful in the service and the move in process was seamless, I recommend this facility due to Johns professionalism and the cleanliness of the building! Such a good worker, there should be more like him!
This place is really good. John was very helpful today, and he helped me close my door to my unit. I recommend this storage facility because of the cleanliness, and the service! 5 stars for him!
John helped make our rental process and move in extremely easy and was very helpful. He answered all questions adequately and even helped us shut our unit door before leaving. After dealing with many issues at our last storage unit we were grateful for John being so kind and making the transition process smooth. I highly recommend public storage in Southborough. John and the convenience of facility has been the highlight of our stressful move. Thank you very much!!
John helped me, and he was extremely helpful, very knowledgeable of his field and his costumer service skills are unmatched! Will be using this as my go to storage unit going forward!
John was a great person provided grat service!
I looked around for storage in the area and this was by far the best. It is brand new and in fantastic shape. It is right off Route 9 and easily accessible to the Mass Pike. John was extremely helpful in answering all my questions. Check in was trouble free. This was my first experience with self storage and definitely a good one.
John was very helpful with renting me a storage unit and the service was exceptional, I highly recommend this storage facility based on the help John gave me and the cleanliness of the building, 5 stars!!!
I reserved a unit far too soon, one month later I asked to cancel my reservation….
And it was done without extra fees and with absolute kindness. I was pleasantly surprised!! Real people helping real people.
John was very helpful and informative. Straightforward process and nice facility.
John was super helpful in showing me the available units and the loading dock. He clearly explained how the facility works and when/how I can gain access to my storage unit. I put a reservation
in right away! Thank you, John!
We had a few questions and concerns that was well attended by John at the storage property. He was great and helped us with the service. The property is clean and we had no issues loading our goods
Thank you, Vanessa Attended all of my needs and help me through a very big problem excellent service super recommend thank you for your time and your service. I appreciate it very much !!! Muito obrigado 👍👍🇺🇸🇧🇷