Stopped by to inquire about a unit and getting some boxes the manager Jesse was extremely nice and helpful.
Very nice staff, nice clean property, will definitely recommend to my friends.
Horrible customer customer service. Lady was rude and had the cops called on me for using there restroom. Lady was rude and talked to me as if I was a peasant. Do not rent from here
Maintenence issues in the unit, and being pretty basic, this means the drywall is coming down and water seemed to be able to get under the door. Unit smelled a little damp. Ended up not renting due to price vs condition at the time.
Tina and Jessie very helpful and explained things well and well articulated the company’s procedures and processes
Jessie is absolutely the best and extremely knowledgeable. Go see her for all your storage needs!
The customer service was amazing!! Jessie was the most helpful and very informative. I would definitely recommend this location to anyone due to the helpfulness and kindness Jessie provided. Facility was very clean.
Jessie was amazing 👏
Tina was a great and wonderful help
The manager at this location is very friendly.
Both of the women I worked with (first one on the phone in Lawrence office, and second one on-site) were EXCEPTIONAL!!!
Went in to inquire about a unit, and Jessie was very kind and answered all of my questions. The place was very clean and I would recommend to a friend!
Went there talked to Connie she was great!!
Jesse was extremely helpful and supportive. A great help!
Staff was very helpful and friendly made me feel welcome highly recommend!😊
Definitely worth the 5 stars Jessie is dedicated and hardworking.
Wonderful location and Jessie the manager is absolutely amazing!! Recommending to all I know!
Thanks Jessie!
Good price, secure area, outstanding customer service.
Got screwed out of 53.00 while attempting to make a deposit on a storage unit. ADMINISTRATION FEE.
I used to work at Public Storage. It takes a dedicated person to do all that is required. Jessie has been at her location for years and is professional, kind and very helpful.
Tina was a great help when i came in! Very kind and very respectful! I look forward to coming back
This is a good place to store your belongings. The manager Jessie on site is a sweetheart and easy to get along with. She cares and is always willing to work with you. I appreciate everything she has done for me!
Horribly ran, I pay several days before the first of the month and it still takes the facility a week to complete the transaction which results in banking problems.
Terrible experience when they increased rent without notice.
Great customer service, friendly and helpful.
This place is an absolute gem great prices awesome customer service we'll be staying here for awhile.
Great Experience with Public Storage, Had No issues. Jessie was Amazing with answering my Questions. I'll Definitely be Back if needed, Thank You.
Have used this location for business storage on and off the last few years. They have been amazing. The management is super friendly and professional! The spaces are the most reasonably priced in town and it was nice for what I needed.
Kinda expensive. Loves to hit you with late fees the minute you miss a payment.
Jessie the manager is always kind and professional. The locks that are used for the storage units are excellent and it's always clean
Very nice and clean place to store our family's off season and heirloom possessions. Mgmt, Jessie, is always greeting with a smile and very watchful of who comes around. Makes us feel more secure knowing she cares about our stuff as much as we do.
I called for availability for storage on someone else's behalf. I found they had a unit. But price was to high. HUNG UP. THEN THEY TEXTED A RESERVATION FOR ME I CLEARLY DID NOT MAKE.
Why are my reviews being removed. I purchased a unit at auction. It's infested with cockroaches. I advised staff because I was worried about the roaches scattering to other units. Public storage said to clean it out. Doesn't that defeat the purpose of me requesting their assistance. Believe me I can write a review everyday. Public Storage offered no help. Kept my money. I'm not endangering other units. So you can stick that unit where the sun don't shine. Horrible place
So where did my previous review go? Obviously public storage doesn't want people to know about their cockroaches. Then don't put a unit up for auction that is infested.
Connie showed me a unit that will work for me size and price wise
The security of public storage is less than most of the storage facilities around town. Other places are easily half their price with more security. And their late fees aren't $40+. And most don't have an additional 10 -15 dollars convenience fee if pair by card. Prime example of bare minimum with maximum charge.
Expensive but hey it works
Rachel On 41st Street Was A Great Help & Great Customer Service.
The manager Jesse is an absolute Sweetheart. Highly recommend If you ever need storage.