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Public Storage Self-Storage Units at 11230 Mastin Street, Overland Park, KS
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 18/mo
Small 5'x5'- Outside unit
- Drive-up access
$ 18 /mo $ 24Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 27/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 27 /mo $ 36Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 30/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 30 /mo $ 40Best Price Label+ one-time $29 admin fee
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4'x10'Online only price$ 31/mo
Small 4'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 31 /mo $ 42Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 41/mo
Small 5'x10'- Climate Controlled
- Upstairs/elevator
$ 41 /mo $ 55Best Price Label+ one-time $29 admin fee
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7'x10'Online only price$ 44/mo
Medium 7'x10'- Climate Controlled
- Upstairs/elevator
$ 44 /mo $ 58Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 56/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 56 /mo $ 74Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 72/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 72 /mo $ 96Best Price Label+ one-time $29 admin feeHurry! -
10'x15'Online only price$ 106/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 106 /mo $ 141Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 117/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 117 /mo $ 156Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 145/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 145 /mo $ 193Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 184/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 184 /mo $ 246Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Overland Park
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 356)
Amanda was very kind and concise. Gina, Kodi, and Ashley were also kind. Keep it up!
Place is great! Got all set up same day and it was suoer easy to do through the app.
The employees are super nice and very knowledgeable and efficient. I’m really glad I chose Public Storage.
Ashley was great. Convenient spot
When I tell you Ms Ashley took care of me took her less than 15mins. She made my stressed and hectic Monday morning,Sunshine and Lilly Flowers. Thank you Ashley, you totally rock!! 🌺☺️
Ashley helped me during a difficult time, she was very nice about and knowledgeable… She’s great!!
Initially, I wrote a bad review, but I am changing it due to a manager calling me and fixing an issue I had. I had an initially set up auto pay, but then was charged a late fee which he is now going to remove. I appreciate that and I think that is the way you should do business. Thanks!
I was showed one unit and then given another, that is way back in a corner with leaves and spiders everywhere. There was no notice, so I couldn't change storage companies and nothing else was available for the size I needed. The front desk clerk acted as if I was bothering him by just being there. It has been a very unpleasant experience.
Ashley is awesome! She resolved my problem in 5 minutes. Highly recommend.
Jim was great! Super helper and brought good energy to sign up process.
Ashley was awesome 😀😀😀
Helpful and Attentive!
Very clean and great location tucked away so not much foot traffic
Ashley and Jim were so friendly when I stopped by today and helped to resolve all my issues. Thank you!
Ashley was very friendly and helpful.
Jim was awesome 👌
Amanda has given me the most professional help in the many years that I've received. Thank you for your help and being with public storage I will remain a loyal customer.
Thank you Amanda for helping me today . I came in a bit discouraged and confused Not only were you able to fix the situation but handled it in such a kind and professional way . You were a pleasure . I really appreciate it!
Ashley at the front desk was very helpful and efficient in setting us up. Great service. Thank you.
Ashley was very helpful 🫶🏾🫶
Amanda the property manager called us when we left our unit open and placed a new lock until we could get there. Then went out of her way to help us lower our rent for six months. She has amazing customer service and I’m thankful she went out of her way to make sure our unit was safe. Glad to be at this location.
I went there to check on my stuff and the key wasn't working for my unit. There was absolutely no way of talking to a real person, no one was in the office and it was the middle of the day. I left a VM for the manager to call because I needed onsite help and no one returned my call. Very frustrating to have driven all the way there and no one is there to help.
We are down sizing and need a place for things we have no room for but want to keep. Your agent (Denell) was so helpful in suggesting to storage unit that best fit our needs. She was professional and courteous though all my questions and concerns.
Thank you Denell
Came by with a friend, suppose to be open. But nope, they are closed. Even though it says they are suppose to be open. The number to call is a joke, it's automated no way to contact a real person.
Richard did great!
Noone to ask a question. No way to drop off a payment. Very user unfriendly. A few weeks ago I did pay with an agent, because no way to drop off a payment. That pay through a person must have been eliminated. But agent promised I would not be charged, but of course they did. Looks like they want to give me a credit to next month, even though I said I was moving out.
Richard was very insightful. Gave plenty of helpful information.
Richard is soo extremely helpful and answered all of my questions that I had about the storages.
Great service and very informative helped a lot think I’ll be getting another unit soon!!!
Richard was a great help and very professional
Went in to check the place out and to possibly rent a storage unit and Ms. Denell was absolutely amazing! So kind and courteous and the place was very nice and clean would definitely recommend for anyone looking for a place to store there things for sure!
Well kept facility and when I had a problem with my lock Richard came straight out and fixed it!
This place is horribly infested with mice. I had my things stored for less than 6 months and all my belongings were covered in droppings. It’s near impossible to reach property management and the office is always empty. Don’t recommend. They need some serious pest control.
They need to tear down this site. My unit never opened unless I had a hammer to to adjust the lock. There was no one at the store when I needed help. Not a great place and rates are higher than other storage units that are air conditioned.
Have rented a space here for over two years. Yesterday I needed to upgrade to a larger unit last minute. Denell helped me out! I went into the office and she set me up right away! Very helpful, happy to keep renting here.
Rented a storage unit for 60 days and was infested with mice which destroyed all of my property, which in the clause of insurance does not cover more than $250. This place was infested prior to my move-in. There is there’s no evidence of any intervention with pest control, such as outdoor receptacles. The management was not helpful did not pick up the phone did not come to the unit I was forced to deal with all of it by myself I would never rent here ever again or any other public storage. There is evidence of people living in units full-time, which could be part of the problem as to why it’s infested with mice being as that there’s food I was unaware when I rented. Pictures included.
Ms. Denell at the Mastin location in Overland Park was very patient and professional. Very much appreciated her assistance in getting my account started and units accessed. Well done!
Denell was very helpful and pleasant!
Richard is the best!!!! So helpful!!!
We vacated in plenty of time but yet they still charged me for another month. Owner Claimed they only had one number on file but yet when calling to complain about the overcharge I used another number and the system recognized my account. You would think after being a customer for 2.5 yrs they would be more respectful but owner kept going back to a rental agreement that I had to give 2 days notice (which I gave in early June but owner claims there are no notes available - very convenient). And the owner hung up on me. Use at your own risk.
I have had a unit at this location for almost a year, being my first time needing a storage unit ever. From my first interaction with Richard to now, I have been absolutely amazed. His customer service is truly wonderful and so very appreciated. He has always been kind, respectful, helpful and extremely knowledgeable. I have needed assistance with various things and he went above and beyond on all of them to make sure I was taken care of. This is the type of employee that any business would greatly benefit from having. Thank you Richard, for not only being an awesome employee, but for being an AMAZING person!!!
Brandon was great! Helped us with our storage unit and also helped me become proficient in playing the violin and cursive. 5 billion stars out of 10 recommend.
Amanda was great!
Brandon was phenomenal. He was very helpful and explained everything really well. 10/10.
Brandon and Richard were very professional, highly recommend THIS location.
Excellent Service from Richard
I wanted to Thank the Property Manager Richard, at the Mastin Overland Park location, for being a delightful person. He is always pleasant and helpful, that means a lot, in the world we live in today. So Thank You Richard, for all that you do.
Richard helped me by answering my questions about my storage needs
RICHARD is cool
Very helpful
Awesome service, Richard was beyond helpful!!!
I recently had an error with my account so I drove to the storage facility. It was a few minutes after closing but Richard opened up and helped me. He was patient and sorted every thing out. This isn't the first time he's come to the rescue. I appreciate it when he goes above and beyond. Thank you!
Richard was great help and the property was well maintained.
Richard was a great help when questioned about the property and prices
Richard was exceptional working with us to get everything updated that we needed!
Richard is the best very helpful and honest 10 outta 10 definitely recommend doing business here
Richard was beyond helpful, great communication and beyond helpful with my unit. He walked me through the unit and how to use the lock! Highly recommend!
The desk person was super helpful , I was a pain in the butt client but he helped me get everything I needed all within a very short amount of time while being super nice. Thanks Brandon
Predictable, convenient
Took a friend there with more of their stuff to put in storage. Super nice facility and it wasn't crowded busy, so we got in & out.
Richard was great. Great service. I’m not a very technical guy and he took lots of time helping me. Thank you so much
Brandon the storage manager is always helpful, didn't have any weird charges or issues either.
Richard was extremely helpful with the multiple units my company had. He assisted is in getting it all taken care of in an orderly manner!
This particular location is very clean and professionally well run. The site manager Richard is very patient, helpful and knowledgeable. All companies should hire someone like him to run their businesses as it would make the customer service experience a whole lot easier and much more pleasant. Whatever they're paying him is not enough. 5 stars.
update—-problem solved. Manager had an out of state emergency. Fill in was great
Good location, the prices were a little high but the security was ery good.
I had an appointment at 10am. When I got there, there was a sign saying there was a staff meeting and it wouldn't open till 11am. Really? If you had a staff meeting why wasn't I told about it. I had setup an appointment a day before. I understand when meetings are last minute or you know things happen but I took time off work to come. Or just a call would have been nice too.
Outstanding customer service. Easy access to location and storage units. Space was great. So grateful for everything that they did to help me.
I have reserved storage units at this location on several different occasions since 2004! This location is kept clean and I have never felt unsafe no matter what time I am accessing my rented unit. When I first rented space Terry (and his wife, Brenda) were the site manager team. They were AWESOME, personable, yet exuded business CUSTOMER SERVICE like none other! And today 15 years later, Terry keeps the bar set high as he has for the past 15 years that I have done business with them. I HIGHLY recommend if you need storage unit space this is the location you need to go to!
Still renting space here after 18 years and now Richard is here now and the Customer Service model is still being carried out!