Kristina was patient and wonderful.
Shawn is the best! Helped me out when I couldn’t get in!
My storage lady can beat up your storage lady! Christina knows the way of the Samurai. Everyone else is literally just fighting for second place when she’s around. Thank you for your help, and your genuine concern for not just me, but my property too. Because of you and your willingness to take the extra time (I’m not the easiest customer to deal with) you gave me a place I’m confident will care for and appreciate my business. If it were up to me you’d get promoted to owner. Thank you Christina.
I like this location, it is very safe, not just anyone can enter, thanks to the manager Cristina for her kindness and efficiency, she did not think twice to help us and went to our space to help us, thank you very much for your work and your customer service 100% recommend this location and Mrs. Cristina if you need help.
Shawn, very nice man. Very helpful makes the process very quick and easy
Marcia was so amazing. She answered all of my questions and helped me find the perfect unit.
MARTEZ WAS AMAZING! Great customer service!
I recently rented a storage unit at the Public Storage in Lenexa, KS. Shawn assisted me with some questions I had about the property. He was very knowledgeable and helpful!!!
I booked a storage unit at the Lenexa location on Sante Fe Trail Dr. The kind greeting and assistance I received from Martez was fantastic. It's always great to have a smiling face to answer your questions. Good work!!!
Shawn was an amazing help today. Thank you so much
Rental was easy and quick (all done on-line). The facility and unit are very clean. Super easy move in with use of the carts! This is a very nice, clean facility with easy access. Highly recommend!
Shawn provided excellent customer service and went above and beyond to fix the errors made by the phone representative. I am sincerely grateful to Shawn for his assistance.
The building and the space was immaculate. The space was ready for me. The online reservation system was easy. My problem is, there was no one in the office - locked and empty. And the restrooms were locked. I had a question when I arrived and I had to pee. I asked some other customers who were there and they said no one is every present at the building. Why is that? The unit I had in Denver was well staffed and customers were in the office quite a bit. Additionally, I encountered two people who were there for the first time to take over the storage they had booked online. I had to help them understand how the locks worked as they were initially confused.
Fulton helped when I was locked out. Great!
DJ is amazing! SO thorough in explaining everything.
Shawn was very good and very helpful
Byron provided an excellent customer service!
The staff here is very helpful. I came in with a problem and D.J. Gave me the solution. Thanks for your help!
Shawn is the best guy to work with. Easy and smooth process to get a storage.
Great service. Shawn was awesome and friendly
Thank you
I have rented many storage units across the country with Public Storage for years now. I must say this one so far is the best deal for a great location and even my unit is not too far from the entrance. Clean property. And DJ is very personable and friendly.
Marcia was veryhelpful and knowledgeable
Great location. Best prices around. Clean & new facility. I had a little trouble getting the code for my second unit to work but Marla went above & beyond to fix it in a flash!
DJ went above and beyond what was expected of him in helping me today. Great customer service!!!
Thank you Marla!! Great customer!!
Nice, new location. Good security measures.. but if you need to use the bathroom here you can’t. Both men’s and women’s are always locked. Either they’re cheap and don’t want to hire someone to clean them, so they lock it.. OR there’s a couple hobos living in the bathrooms. No reason they should be locked ALL THE TIME. Bout pissed my draws this morning because I was relying on Public Storage. One time it’s locked.. so be it. Two times it’s locked.. oh come on. 5th separate time it’s been locked.. you’re getting a review.
Marla did a fantastic job!!
Fulton was awesome! Was able to quickly help me figure out the issue with my account.
Byron was very helpful when our access code didn’t work.
Marla provided great customer service! She was thorough and knowledgeable. It was a wonderful experience!
Marla gave us a really good costumer service!!! Received us with a beautiful smile!! Recommend this place.
Renting the unit was all done on line. Flawless process. Met the onsite agent Marla today, who took care of my return of the lock provided at move in. She was friendly and accommodating. First class experience all around. Highly recommend.
Thank you to Marla and rob you guys were very helpful and resourceful. I appreciate the great service:)!
These two employees were excellent. I was not really ready to rent a unit, but after interacting with them, I felt good to move forward and rent the unit right way. The storage facility is very clean, no dust what so ever. Marla and Sean were great respectful and care a lot about their customers needs. They walked me through the process of finding what fits my needs
Marla showed me the different size unites, then helped me through the rental process, making it look very easy.
I recommend highly if you are in the market for a rental storage.
Shawn is awesome give him a raise
Shawn did a great job with helping me transfer units.
Marcia was very polite and helpful! Great customer service