Public Storage Self-Storage Units at 8201 159th Street, Tinley Park, IL

I was at this location today to help my mom move. Sony was very helpful. She is so nice and accommodating. Very professional and went above and beyond for us! Thank you Sony!

Tim was very helpful with me. He came from his location to my location after I waited 3 hours. Thank you so much and you need to get more people like him.

Sony was great and vey professional !!!

Sony has great customer service and properly is very clean

Sony great person to work with patience knowledgeable very helpful great customer service

Doubled my rent after 2 months.

!!!!🤍🤍Sony was the best

Sony was great very good customer service

Brenda is so nice! She explained everything well, and even checked on us when we were moving in!

Stopped in for pricing and sizes, Jennifer was so knowledgeable and kind, she really took her time with me , such a great employee

Sony and Brenda. Wonderful customer experience. Patient in answering all questions, thoroughly. Very knowledgeable of all units available. Did not oversell more than what I needed. Couldn’t ask for more. Come see and ask for them, they’ll take great care of you.

Got a space with Katie, great help and experience.

Sony is oneof public storage best employees with great customer service and the property is always clean

Nice lady 👍

Nice lady who is very polite to

Rented 2nd floor unit at a reasonable price. They tried increasing the rent but luckily I was stopping my renting right as they were going to increase mine. Elevator was out half of the time that I was there however it was fixed fairly quickly. The main reason for my 1 star, and why I won't rent here again, is because I was harassed nearly every time that I was there by the girl driving the white Volkswagon Taos SUV. She always had her car double parked and would run out yelling at me to move my car out from the parking space, that it's employees only. I told her there's no sign and where are customers supposed to park. She said she didn't care but not in the actual designated parking spaces. So when I was there I had to go move my car and block another customers unit with my car. The last two times i just ignored her and wasn't going to potentially inconvenience another paying customer by blocking their rented space just to not park near her beloved, double parked car. One of the times I was there she was in the lot and running to go yell at another customer for whatever reason. The point being her actions and behavior are going to drive business away.

My rent was doubled throughout the course of one year of renting at this storage space. When I called customer service I was offered no help. I personally will never be renting with Public Storage again Original review: Easy to set up, with reasonable rates. Customer service was great, Sony made it easy and was quick to respond to my calls. Would recommend renting here

Amazing customer service

Sony as great customer service. Very respectfully and helpful.

Sony was very helpful, knowledgeable and with great customer service

Friendly staff.

Sony has great customer service and clean property

Can not say enough about what a scam PS is...my storage units have doubled from just a Few years ago. And they will just keep raising it to infinity because they can. A complete racket! No to mention the customer support infrastructure sucks. My advice is if you need a storage unit for longer than few months...you might as well just sell or junk your stuff because by the time you get done with PS....you will have been able to buy what you are storing there twice over! Wish I could give them negative stars!!!!!!!

Sony was so nice kind and very clear with everything!! Such a fast simple easy process with Sony!!

The landlord of this facility gave me the best service,highly recommended

Muy bien.

Sony was very professional and pleasant to me and my wife, that I had to write a review about her services when I came into the establishment. I love personality and character, and she has it all. She was very informative and efficient. Thank you again for your service and kindness.

Sony and Jameson thank you for all your help!!!

Sony was the best!!!

Sony was a great help walked me through everything step by step and everything ran very smoothly! Great customer service!!!

Sony. had great customer service

Katie was very helpful and found me a location near by that would fit my needs. Thanks for your help.

Sony was so cheerful and polite upon entering the facility. She helped me beyond measures. Lord knows I needed her this morning! ♥️

This is a clean place with reasonable prices. Easy in and out with the app. Could be better if carts were available for moving stuff to the indoor and second floor units.

Hello,, Your representative Sony was very professional and courteous. She was a great help. Thank You

Sony had the best customer service, property was clean as a whistle.

I received awesome professional service from Sony. I would recommend Public Storage to everyone.

Sony is the best. She’ll take care of you!

The young lady was extremely professional and had a complete understanding of my needs was eager to assist my family's transition to the south suburbs!

Sony is amazing!!! She’s helpful and very friendly. She is definitely an asset to this company

Very clean property

Sony helped us out with our storage unit she gave outstanding service and was very kind. Highly recommend this place.

Sony was great taking care of my storage needs and the property was very clean, this is the place to store

Sony been very helpful and patient with me she showed me everything and explained everything that I need to know

Sony was incredible and very professional!

Sony had great custom service.

Sony is amazing. She is always so helpful and friendly. I have been coming here a little over a year. She is truly a gem!

Sony was very helpful. Thank you.

Thank you for making our experience easy and quick

Sony was very helpful and professional as well as knowledgeable and friendly .....Thank you so much for your help

Sony is great customer service 👏

Sony was a very knowledgeable and pleasant assistant. She assisted and help us view units available at the location same day. She also advised us to go online because the promotions are only available there. Thanks Sony

Sony was great.

Very easy to rent storage units. Very clean too.

Excellent Customer Service provided by Sony Great experience with her.

Sony was awesome. She helped us get it all done and got our storage

Worst place ever. Never willing to work with u if u fall behind just put your stuff right into auction. Recommend uhaul storage instead i have them as well and they are so much nicer and understanding and willing to work with u if u have hard times and fall behind unlike this place who puts your stuff up for auction right away.

Sony the front desk clerk was very kind she made the move in process quick and easy. She is literally one of the most kindest most patient people I’ve ever met.

Sony is the best store manager, she goes way and beyond to fullfill your needs, we need more people like her in this world

Great service from Sony. Was super helpful!! Greatly appreciate this storage facility and her help today.

Excellent service with Sony , I really recommend this to my family and friend, a great place to store

Sony has always be very helpful since I've been renting here

Sony out here helping to the utmost value. Thank you all.

Very helpful

Great staff. Customer service was on point. Very kind and helpful..

Sony your the best to have business with thank u for customer service

I left my truck in front loading up another one and the attendant walked down to the end to make sure it was mine great security

Sony was very friendly and extremely helpful. Made setting up storage super quick and easy

Sony was great! She made everything easy and quick! She was fun too! Thank you!

I had great customer experience doing business with them. Here is what happened, I closed two days after due date, but the lady forgave me, It's people like her why public storage stays in business! good luck

Soni was so helpful and professional

Sony was very very friendly when I first walked in I couldn't find my number because I'm not at that location and she was willing to look and help me find my unit always have a smile when I come in I'm very pleased to have met her and always come there and my payment

Super friendly very helpful

Had very great experience renting a unit. Very good consumer service

Sony was amazing! She gave great customer service and had a great attitude!

Thank you Ms. Sony for the excellent customer service. This company should be proud to have someone of your caliber. This world needs more people like yourself. Me and my son left with with smiles on our face and in our hearts.

I would like to thank Salvador, District Manager for resolving an issue I had. He was very professional and helpful. If I need storage again I will certainly use Pubic storage again. I recommend them for all your storage needs!

Had a wonderful and great experience with the team service was amazing and quick.

Sincerely, Sony is awesome! Her patience, courtesy and respect began before we met, as I navigated through Technical questions over several phone calls. Her positive demeanor never changed as we worked through the process in person. She's genuine and a rare gem for sure! This is one satisfied customer! Thank you!

Customer service was outstanding!

Public storage must be paying for ratings. I attempted to get a storage unit there but the place is a dump. Building is antiquated, they do not have hand carts and the gate only opens after you type the code in 3 to 5 times. Take your storage needs elsewhere.

Great customer help! Sony was a huge help!! Thanks again!!

This store has very good customer service, each time I come.

Our stay here was great, and staff was excellent!

Great customer service! The manager was so great and super sweet! Highly recommend.

At the 8201 W. 159th Street location, Sony gave exceptional service. She was patient enough to work through a slight technical issue, and got me on into my unit with no problem. Courteous, polite, and you can tell she appreciates and takes her work seriously!

Sony was amazing. She helped out with my unit and was very help and kind. Great service!

Sony had very good customer service

Sony has excellent, couteous customer service

Sony was very helpful! Very clean storage units. Definitely recommend.

Thanks to the manager Janine for taking her time explaining everything on the phone with my mom! It’s greatly appreciated!

Sony has been greatly helpful at the Tinley Park location. She saved the day for me.

Sony had Wonderful Customer Service. Property is very clean. Will definitely recommend. Felt very safe. Sony is very accommodating. Warm atmosphere.