RENEE AMAZING GIRL SHE HELP ME STEP BY STEP! VERY CLEAR AND FRIENDLY SHOW ME AROUND AND HOW THE APP WORK.
Office personnel was very prompt and helpful with my questions, regarding my unit. I have used this facility for four years, and never disappointed.
Great Service! Really fast and super friendly! Love this place! Thank you, Renee for all your assistance and helping me make life easier.
Anita has always been very helpful and pleasant. The location is very convenient the only issue I have is Public storage raising to price after a few months for your loyal paying customers
Darren was very helpful. I needed a cart and he walked around the unit and was able to borrow one from someone long enough for me to get unloaded. That being said, they only have 4 carts. Not enough. Took a star off for that one.
Hello,
Renee it's very nice, it's a pleasant customer service
I got a great price online, the check in was easy and hassle-free, and the staff are super friendly!
Renee has being helpful when I had some question and getting my rate lowered
Renee was very helpful with answering all our questions and was very pleasant and patient
Renee is amazing
Very polite and helpful like people should be.
She is also very patient another wonderful trait to have when dealing with people.
Renee is always helpful and friendly and helps myself and my family
Renee was very helpful and very nice and is the best and she always makes us smile
Renee was extremely helpful guiding us in the process of moving and choosing a unit that would be best.
Horrible experience with this place idk how anyone is giving them 4-5 star ratings 🤦🏼♂️ my bill went up like 4 times and I only received 1 notice of bill increase which they supposably send it every time before the increase occurs to make sure we know but that didn’t happen.. I called and this place never has anyone to answer the phone never a manager available nothing.. then I talk with someone about leaving before the new month comes they tell me take out your stuff and remove your lock and you’ll be all set nothing to worry about after that YET I’m still receiving calls saying I owe for the month after I’ve already been out of there 🤦🏼♂️ just ridiculous service I received every time I had an issue.
Renee is very helpful and friendly and is always their to answer my questions and is the best
Renee was very helpful and need more people like her
Renee was very helpful and friendly
Staff was helpful and I’ve rented multiple units here. They help me transfer and always friendly
Renee Very nice people to help me out. Great place to keep your storage.
Great customer service at this location
Renee was very helpful and friendly
I can’t say enough about Renee!!! It’s hard putting my whole life into storage and felt uneasy about the space and size. I could not decide on a unit size and she worked with me every step of the way. Even when I thought I was being high maintenance (I know that I am) she was patient with me until we found the right size…all the way up until move in day!! THANK YOU SO MUCH!!
Renee was very fast and friendly and is the best
Renee was cery helpful and friendly
1 year back I signed for 10x15 storage at this location in Schaumburg. Price was: $118/month. Then 5 months later they changed it to $165/month. And now they have changed it to $212/month. So in approx 1 year price has increased by almost 80%. This business is fraud. They get you to signup for lower raters then keep increasing the rates. No one increases by 80%!Hope the govt starts to tackle these storage companies next. Will be filing a complaint with the govt.
Rene is awesome the best place around
Well spaced, and accommodating in keeping your stuffs safe.
Property is well maintained and very pleasant service. Renee
Renee did an outstanding job explaining and welcoming us to public storage 2400
Renee was extremely helpful in helping me get my locker and reservation made. Her expertise of the property helped confirm for me that I made the right choice in picking Public Storage and this facility specifically.
The facility is well kept and easy to navigate.
Renee was very helpful on the confirmation call and help me with all the questions that I had. Thank you very pleasant experience!!!
Renee was super helpful and got us taken care of right away.
Renee was very informative
Renee, exllent and very easy service.. she knows her work 100%
Renee is always helpful and friendly and always makes me smile because she always has a smile and cares for her customers, she helps me with my service pet 🦮
Thank you!
Renee was very helpful! Thank you!
Renee is the best property manger. I highly recommend seeing her. The facility was going to raise my rent but with her help she waived 3 months of higher prices. Got my rate lowered again!
Renee was very happy and friendly
renee is alwayshelpful andfriendly
Renee was amazing today!!!! I was having a rough day and she helped me tremendously!!!!
Renee was very helpful and friendly and explained that the bill was not paid and will be paying today property is always clean. She is so friendly she is the best
Renee was super helpful love the service and place is super clean totally recommend will tell about this place to all my friends and family thanks god bless
Excellent customer service. Seemless transition. Will rent again.
Renee was very helpful and friendly and is always helping her customers.
Awesome service, thank you!
Renee was very helpful and friendly
Staff was friendly and helpful
Samantha was super helpful!
Renee was such great help and was super friendly. 10/10 experience
Renee was very helpful and friendly
Renee is very helpful and friendly
Renee was very friendly and knows her stuff
After 5 months of using indoor storage suddenly received email that the storage rate is increasing next month to $165 from $118. That is increase of 39.83%!!! What a rip off and shaddy way of doing business. 2 starts because the facility is good.
Renee was helpful and friendly
I have never met a better customer service representative in all my 67 years. What would have frazzled three employees and caused others to lose their minds, Renee handled with professionalism, kindness and a sense of humor. I had a situation where there was a problem with my unit being reserved and Renee went out of her way to get it resolved. Because of her quick thinking and attention to detail, I am now a proud happy renter of two units. Whatever administration pays her, it is not enough. If you go into this Public Storage facility, you’ll be in good hands with Renee.
Renee is very knowledgeable and is very great at her job
Renee has been amazing!! I really appreciate her help. She was on time, giving great service, very thorough, and I really appreciate her.
Renee was very helpful and friendly and is very awesome
Super friendly and helpful staff!!
Renee was Very Friendly and Extremely Helpful!
An Awesome Property Manager!
Very Clean Facility.
Excellent Price compared to other storage properties in the area.
I would Highly Recommend this Property for Your Storage Needs!!! 👍
Renee was very helpful and great she is an amazing person to work here at public storage I will not deal with anyone else but her I’m only staying because of her
Renee is a gratis manera and always has a smile
Renee is very friendly and always has a great personality and smile
Renee is amazing!!! Always so helpful and goes above and beyond with her customer service!!!!!!! I HIGHLY RECCOMMEND GOING TO PALMER DRIVE PUBLIC STORAGE TO EXPERIENCE THE GREAT CUSTOMER SERVICE SHE OFFERS!!!!!!!!!!!!!!!!!!
Renee is very helpful. She always has the best actitud. She is alway ready to help!!
Awesome experience with Renee at Public Storage. Highly recommend using them for all your storage needs she knows her stuff
Renee was very helpful and personable.
Renee was very helpful and friendly and made my move super easy
Renee helps me a lot, she is awesome.
This storage place is fantastic, Renee is wonderful with helping me out. She is very nice
Renee was very helpful and friendly and always greets me with a smile
Renee was super helpful and friendly and and property is very clean
Renee and Dez were great! Great customer service, easy to set up
I’ve had the pleasure of working w Renee for the past several years. She continues to amaze me. Always smiling, friendly, courteous. Public Storage is fortunate to have on their team.
This manager here is opinionated, she's aggressive and passive in her insults. She is especially judgmental towards those who aren't white.
Renee was very helpful and friendly
Lydia was very helpful Saturday 😀
Renee was very nice and friendly
Renee is always helpful and friendly and always has a smile on her face. I will highly recommend this place to my friends and family because of Renee
Renee was helpful and friendly
Renee was helpful and friendly and professional
Unit leaked a few times this summer, figured it was because of extra heavy rainfall but was happy with the price and didn't want to move our boxes again.
However, the storage location raised prices 3 months in and customer service informed us they could raise prices every 30 days if they chose to.
There are other local storage companies and units that provide more value and better protect your belongings.
Had the pleasure of working with Renee in getting the rental of my storage unit set up. Very friendly and knowledgeable!
Renee is awesome on top of her game!
I went to visit this location and Renee was extremely helpful in navigating what my needs were. She was able to switch my unit due to my needs without any issues. She also was very thorough when explaining the polices and agreements.
Renee was very helpful and friendly
Renee is very helpful and friendly
Renee helped me do the online rental and made it very fast
The manager Renee was amazing to work with! She helped me quickly get a unit rented that met our needs.
caprice and renee was very helpful and friendly and always has a smile
Renee was very helpful and friendly
Lots of options and they are always running a decent special. Thanks for helping us get settled on a unit, Renee!
Renee was amazing like always.
No office just a unlocked "office" with kiosk and can't access bathroom now (my prego self needed to pee!)
Renee was very helpful and friendly and always makes me smile
Knowledgeable staff and clean facilities. Easy to get signed up at this location.
Renee was exceptionally helpful! And is always happy to help her customers and good customer service and always so welcoming
10/10 would recommend. The manager Renee, definitely knows what she's doing made it all quick and easy.
Good and friendly service!
Renee was very informative.
Renee was very helpful, facility well maintained and clean!
Renee and Sandy were very helpful resolving my issue. Both were very professional and friendly!
Renee was very my helpful