Great Location and stuff , Diane did great job helping me with reservation and questions I. Had regarding my storage Unit .
This public storage is very clean and well maintained. Storage manager Diane helps me with all questions and needs for my space. I 100% recommend this location.
I had a question with my storage unit and Diane got back to me immediately and resolved the issue..Highly Recommended!
Diane was extremely helpful setting up my storage unit for my Firebird. She was able to give me a spot with more room and better access to fit such a large vehicle. Same price and everything! If you're having trouble finding a good place to store your performance car for the winter, this is the place to be
Diane was very helpful and very nice today. Great customer service. Thank you
Diane is wonderful and so polite thank you so much for helping me 😁
Great space. Clean and organized. Diane the manager is increadibly helpful. Highly recommend.
Great service, they are so friendly and helpful here. I most definitely will use this service location again.
Getting this task done was a piece of cake; Thank you Sooo much Diane because you are GREAT at what you do! Huge thanks ! 😊
Was here four years ago briefly been trying out other facilities for the past few years and they've never felt welcoming instantly Diane over here at public storage made us feel right at home great to be back never should've left
This Public Storage was wonderful. There is easy access to the unit and an app that allows you to open the gate from your car as you approach the entrance. Best of all are the staff who are very helpful and friendly. Diane, the manager, is great. She is fun to work with, quickly responds, and wants you to have a good experience. When I was ready to move out she came out and asked if she could do anything for me. I was a little nervous working with the movers. She was very reassuring and helpful!!! I will go back if I ever have another need for a storage unit.
Your young lady who manages the storage is just wonderful she always helps me out. Her Name is Diane Dolton. Nice to have someone on site All of your sites should have someone on duty to help all clients.
They are always kind and always smiling, we have been working with them for years and will be with them for many more years. Diane is kind and I am honored to work with her, She deserve 5 star
Diane is a wonderful and keeps the property clean and well managed! I highly recommend storing here!
Super clean property with great storage units! Diane, the property manager, was so helpful as well!
Lucy was great and fast doing my rental
Very charismatic and knowledgeable . Even though she was about to close the office she attended my needs like I was very important to her! Thank you so much for your attention and help.
Lucy was super nice. Even though I end up canceling my rental she was great with suggestions and stayed positive and was helpful
Thank you !
Wow, Diane's customer service is unmatched. I was very happy with my experience. This isn't even the closest location to me, but I am willing to drive the extra mile. Once I talked to her over the phone, I knew I'd leave happy. She even helped me problem-solve!
Diane.... She is awesome and wonderful!! She runs the Lombard site and the one next door on North Ave. She has been so helpful since I got in my unit last fall. I cannot say enough great things about her!! If you are trying to decide which storage facility to use, pick this one. She is great!
Diane’s dedication to duty and insurance to helping her customers is above and beyond reproach. Anyone in need of storage. This is most definitely a friendly trustworthy establishment!!!🤙
Diane really helped me out, I needed a storage unit last minute, and nearby places didn’t have the space I was looking for.
Thank you!
Luccia was great very helpful
Diane was absolutely a gem. She helped us during a stressful moving time to get me a unit perfect for my needs. Highly recommended and ask for Diane !
Great prices great customer service very friendly 👍 👏 👌
Diane was so wonderful showing us the storage units and very helpful! It was our first time here and we are now definitely staying costumers for a very long time I hope!
Hello I want to say it's a great place! Diane helped us my family and I feel welcoming !
Very good service best experience ever with Storge company especially the manager Diane she is the best
Made very good job experienced and professional wish her the best for sure I’m coming back
Great service. Diane really helped me out.
Diane was very helpful with the transfer of my larger unit to a more adorable and better sized unit.
Great customer service! Very helpful and kind! Clean place! Would recommend!
Diane is such wonderful help known her for ten years amazing person
Diane the manager was of tremendous help when choosing my first storage unit. She made very easy and quick for me. Thank you very much Diane.
I was greeted by Stephanie today as a walk-in, her service was amazing! I have been a tenant for a year now and have always received amazing customer support. Keep up the great work.
Diane was the one to lead me to find a storage spot that fit my needs to a tee! Very pleasant person and friendly. Thank you!
Diane helped me with all the questions I had being a first time customer.
Diane the manager, was so helpful with me moving to store my sports car. She is very personable and people oriented and is a very good representation of Public Storage.
Diane was excellent! Quick and convenient service. 5 stars!!
Diane the operations manager goes above and beyond for her customers. I am happy to be a customer with public storage for over a year now. She deserves a raise! Thank you for all your help.
Diane helped us out! She was very helpful & very friendly.....wonderful to talk too. The place is very clean...& smells nice!!.
Diane is super to work with. Great experience.
Very friendly manager; and super helpful with payments!
Diane very friendly, happy and good customer service..
Diane help me out, professional job.
Thank you
I have done to other storage facilities other than this public storage on North Avenue I will never go anywhere else again the clerk Diane was so helpful and always pleasant with a smile she seems to know all of her customers. The cleanliness was such a find site to see many places don't have that all around clean which means someone is paying attention and I appreciate that I know my belongings are safe and I am beyond satisfied with yours facility thank you. I highly recommend
Diane was super helpful. She’s showed me the unit and was able to get me signed up and out the door in short period of time. The facility was clean and well cared for. I feel very comfortable storing my things here! Top notch!!!!
This is a great location if you are looking for a storage space . Clean , spacious , easy access and the staff is super helpful. Diane assisted me with my unit she was very professional , friendly and answered all the questions I had .
Awesome customer service Diane!!!!
Terrible service I’ve been a long term customer for over 2 years and over the 2 years they kept raising my promised rate just for me to call and have it reduced to the agreed on price when “being helped” by the very rude and unprofessional employee who “tried to help me” which was just telling me to try and fit my full unit into a smaller one at a lower rage 🤣 jus overall a scam and unprofessional their reason for raising the rate was “due to the economy” like the economy isn’t hard on us too🤣🤣
Diane the manager helped me out, answered all my questions and eased my mind. I would surely recommend this place to rent
I recommend this s y storage units gret price and service. Thanks Diane.
Diane helped me and she is great the property is clean and I had an amazing experience. Thanks Diane
Please come to this location jace is really friendly and super great. Thank you so much for helping me out and getting situated.
Jace was great with helping me get started up with a storage locker here, thank you!
Diane was wonderful!! Beautiful new office:). Excellent customer service!! Highly recommend
Really Great Customer Service High energy and very helpful :)
Returning customer Diane was very helpful. Would highly recommend. Thanks for all your help
Diane you are awesome! Clean property and very helpful•. I highly recommend storing here!
Diane was very helpful and I enjoyed my experience
Well,I’m a return cust.from when Diane would fill out paper leases and flip phones ,
I’m coming from lemont il to this storage only because I found out she was still the property manager.
I passed about 3/4 storage locations to get here , so that says a lot about the place and Diane ….
Great service and really friendly. 10/10 would recommend.
Diane was very helpful, knowledgeable and quick!
Rented a unit today at this location today. The manager Diane was very professional! She made everything easy! Highly recommended! Tyler H.
Diane was a great help to getting my storage unit. Had all the information and was very polite and patient. Definitely recommend this place.
Diane is a great friendly manager. Helped me out a lot. I recommend this place to everybody.
Went to a few storage locations today and saw this place on my way home and decided to stop by just to get information. Diane was very pleasant and informative. She asked me a few questions and suggested a unit size. I decided to rent the 10x10 unit. I actually passed this one up and went to the other location down the street, however to my dismay it was just a kiosk rental and no one to talk to. So glad I decided to make the u-turn and come back to this location that I passed. The employee was very helpful and knowledgeable. Made this task quick and painless. Will definitely recommend this place to others.
Diane was wonderful and so accommodating! The location is convenient and clean.
Diane was so helpful know s her Job very well. I wish we had more people like Diane well recommended
Diane is amazing!!!! Very kind and helpful. She really went out of her way to help us. She is the definition of awesome customer service. Thank you so much!!! 🙂
Diane was very helpful returning costumer
Exceptional customer service by Diane. Answered all my questions and was extremely professional.
Great Experience! Diane the manager was extremely attentive and helpful in addition to being friendly. Recommended 100% got a 10x30 spot for a great price.
nice place to storage Diane help me a lot to find the right storage unit for my stuff thanks a lot.
Quick and simple when you book with Diane. Thank you!
Nice place, Daine the manager is very efficient and flexible to meet customer needs
Diane is awesome. Please reach out if you need a storage space.
Had great experience with Diane the manager.
I Highly recommend this location for your storage needs. Diane is a superior human and very caring.
diane was wonderful and welcoming. great customer service.
Diane at this public storage is amazing!! Always willing to help out and has great communication and customer service :)
Awesome experience here!
Need a unit? talk to Diane !!
Super friendly and welcoming👍👍👍
Today is one of those days we're everything that can go wrong go's wrong 😪😪,until I came to public storage, they have some of the best people working for them😁😁😁 Dian treat me with respect and with dignity, she went up and above, I would give her a 10 stars, very very satisfied
Property manager more than helpful kind and courteous Diane property manager
Diane was great, understanding and very professional! I definitely recommended talking to her if you’re interested in a storage room.
Property 20262; service provided by Melanie was quick with great service.
5.31.22: I'm changing my rating because I've been given a rate increase too consistently. I could see if it were 2x a year, but to receive a rate increase in October, January then this morning is unnecessary especially when this isn't the type of business that incurs that much substational increases in costs to do business - very standard management of property. Customers who are long-term and consistent should not be receiving rate increases this frequently and for more than a fraction of the base rent. I feel they are taking advantage of the fact that IL has regulations regarding this. It's difficult to budget for the rent when you don't know if it will double or triple within the next 3 to 6 months.
Diane is an awesome property manager. Always on top of things extremely helpful above and beyond. Highly recommend for all your Storage needs
I just met Diane and I can tell right away that she knew what she was doing just from the phone call to the in-person visit, she was very knowledgeable, friendly and very funny , I'd say she's an asset to the company. Signing up with quick and painless and she even walk me to the storage and gave me a tour, she's awesome!
Diane was here to help me out . Really Really nice leady and property was clean . Five star 🌟 service. I recommend this place for storage at first pla e . Don't go anywhere try it first.
Diane was the best a real keeper.
Diane went over and above and deserves a raise. Kudos to Miss Diane.
MANAGER DIANE IS ALWAYS HELPFUL AND THE PROPERTY ALWAYS CLEAN, GREAT EXPERIENCE AND WOULD RECOMMEND STORING HERE.! I have come back now that spring is here, as this is the ideal place for storage
I am a returning customer as of 3 19 22 because this property is always clean and well kept and especially because of DIANE the property manager who is always kind and helpful.
Laura was absolutely wonderful!
Totally recommend this storage and the manager diane was real nice
Diane has been very helpful in finding a unit! Location is great, property well-kept, and has a bathroom available for use, which is a great amenity if necessary!!
Diane is truly one of a kind. Very friendly and helpful. She is an asset to Public Storage. Thank you.
This place will make you pay them even if you never used the space and wanted to cancel two days after you rented. Such a hassle they will call and talk to you like they are enforcement from the police department lol
Diane has always been great
Diane was great helping get a unit setup.
Diane was super helpful explaining how the pricing works as well as how easy it is to rent a storage unit. 10/10 would recommend this place to anyone now :)