Great people to do business with will return.
I am so very happy on today Celina the property manager at the Lansing office was so very helpful to me I had a mishap in the Griffin office and they took my rent money. Off autopay and I was very upset, I called the customer service with hopes of help but did not receive any but Celina, was very patient with me and took her time to find me a solution and for that on today I am so grateful to her.
No hassel, upfront easy to obtain prices! Friendly staff! Takes your mind off the other issues at hand!
Celina was very helpful. I will be returning to this location.
Celina was so amazing she helped me with everything I needed
Celina is a great help and is always so kind.
Great facility! Everything has been amazing so far.
The manager, Celina, is absolutely amazing!! Her professionalism along with a friendly attitude and helpfulness keeps me coming back to this location for my storage needs!
Price increased 8x within 2yrs. I went from paying $51/month to $172/month
amazing customer service. celina was great help
Celina was such great help
Celina was very helpful, thanks for the great customer service
Celina was such great help thanks for the great customer service
Celina was very helpful and useful she answered all of my questions and I had no problems with her.
They raised prices at the beginning of the year. A bit expensive for a 10x10 unit.
Celina did a great job thanks for the help
Awful location!!! There's no one to man the office (except for by appointment, smh) but all sorts of issues that require assistance. The security gate was hanging open, the unit was hidden (I'm still not convinced it existed) what your reservation says is not what you experience and when you report all of this to property managers, it's no big deal to them. They'll even lie straight to your face about making a return call that you requested to set a time to see a propertyv manager in person. I vacated the property without ever moving in. I wasted about $100 so that hopefully someone else won't have to!
The girls at the front desk are super helpful!
I got a storage, had rat droppings in a drawer when I moved out less than a month later, then got a rude and short response from the ladies at the desk when I questioned the lock policy. I will not be going here again if I need storage.
Would never recommend renting from this place! Cockroach infestation location! Horrible customer service! Knew of cockroaches in lockers and it was still sold to the public!! Avoid for your family to stay bug and pest free.
My experience with Public Storage was excellent. The ladies at the front desk were a pleasure to do business with.
Great place, clean and very professional. 10/10 will recommend
This place has great customer service. Place looks nice after the remodel very clean and modern. Good job!!
Customer service was great.
This location was convenient for me but anytime I needed to talk to someone nobody was in the office. Using the app to get in and out love it. Will rent again if I need to.
Celina was AWESOME !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Great Customer Service and Very Professional , Very Friendly Staff. I would recommend going there for your storage
Celina was great help at the public storage.
Celina was amazing!!! Thanks for the help.
Thanks appreciate the help in finding my storage unit. Super nice customer service!
Great staff…clean store! They made me feel welcome!
Little confusing of a parking lot but overall okay
Great customer service. Mike was very nice and polite .
Excellent service and communication
Mike the employee here was phenomenal from beginning to end. He exceeded my expectations every time I needed assistance he went above and beyond the call of customer service. I hope to never need public storage again in the future but if I do I will definitely be back to this location and I will be sure to spread the word to anyone looking for this type of service !! Ask for MIKE !! Very impressive
Mike is an excellent customer service representative. He provides Customer Support to the optimistic level and is well appreciate by loyal customers. Thanks, Mike for going beyond the call of customer service duty 😊
Mike was always a great help! Very kind and always gives the best customer service! He made my experience wonderful!
Mike was very I appreciate his service
Great customer service from Mike. He was very helpful and informative
I was very pleased with the service that I had gotten with Mike he was a very informative he made sure we knew everything he was very patient as well He has a professional demeanor about his self naturally so keep up the good work and thanks for