Thank you Sabrina for the help on finding the perfect storage unit that fits accommodations.
E euro w is super friendly and helpful
Hi this is Dee and I’d like to thank Sabrina again for her professionalism and knowledge about me obtaining a storage space at the Lansing Illinois location. She was very helpful and thorough with the details and the way she explained things was really superb! She went above and beyond and I appreciate that. We need more Sabrina’s in the world. Thanks again.
Sabrina was absolutely perfect! My family and I made the move to Lansing, IL from Los Angeles and she helped us feel right at home. Very friendly and professional. Great Experian!
Sabrina was such a great help, she had all the answers i needed and even saved me money! Love this place.
Sabrina is the absolute best. She greeted me with open arms. It helped me through the whole process of getting my unit. I won on storage treasures. Hail extra space is the best period I would recommend this store's facility. To anyone, don't forget, let's root for extra space. The one mainly over here in Lansing. Have a groovy safe blessed day bye, from a happy customer
Sabrina was very helpful and knowledgeable about the storage plans. Thank you for the wonderful customer service!
Sabrina was very helpful and knowledgeable.
Sabrina is amazing she's attentive and has great customer service! She keeps the storage facility clean and is on top of her job.
I haven’t had any issues with my belongings. Therefore, I’m happy with my results & my stay w/ Extra Storage Space.
Very detailed and assisting
Excellent service and quality control.I would recommend this place to anyone interested.
This is my first time storing my possessions with the company. The storage rate is reasonable without all the hidden fees. In store Customer service was great.👍10x10
Very friendly and helpful, thank you!
I had to come on here and take the time to spotlight Sabrina. She was very helpful and knowledgeable over the phone. I appreciate her honesty and great customer service skills! Thanks Sabrina:)
Wow, I must spotlight Lauren and Alex on their quality customer service skills! Having a pleasant attitude in the morning is not always given in establishments, but they gave it effortlessly! So helpful, so quick and accommodating. I’ll definitely refer others to the Lansing location on Bernice in the future! Thanks guys, I appreciate you.
Amber was awesome. I had been frustrated with my experience over phone with various companies and intimidated by the whole offsite storage process. So glad I stopped in while she was here. I paid my deposit and will be able to start utilizing services asap. She explained everything thoroughly and made the process smooth as well as the decision to use this facility as “no-brainer”
Mrs Sebrina so helpful and so polite. Thanks for helping me get everything started. If I give her more stores I would. Such a wonderful
Store Manager Sebring Smith was very patient, great customer service, and ensured service was provided diligently!
The manager is polite and knowledgeable.
She was also very helpful.
Amber was very professional and extremely nice, she walked me over to the unit and explained everything to me in detail.
Excellent service and very clean
Great experience. Sabrina was so helpful and knowledgeable! Also, the facility was very clean!
I walked in without any idea of what size space I needed and Sabrina was awesome she recommended the perfect size rental process was easy fast and she was very nice
Absolutely love the clerk attitude she was filling in from another store she greeted me explained everything had a great personality even shook my hand before I left. Will definitely rent here if ever needed again we went to Publix storage first they were suppose open at 9 didn’t until 9:20 lady had short rude attitude for no reason made me go find another storage place because her attitude was sour but glad she did because I found extra space storage and their customer service is amazing thank you.
Susan Was A Great Representative She Took Good Care Of Me Very Nice & Respectable Great Service
Friendly staff and great rates!
Sabrina is the best, very knowledgeable and professional.
Sabrina helped me today! Very nice and polite and explained everything fully! Very fast and easy process! Highly recommend this location!
Great customer service and pricing.
Great space and storage for your items at a great cost the people here at very helpful
Sabrina was fantastic, THANKS
Great customer service when I called i spoke with Sabrina , I called to inquire about a unit in lansing as I will be relocating soon i wanted to know about the pricing on the units and also if they had any specials available I was told everything I needed to know thank you.
Very welcome. Help me with everything I need.Great Support she was great
The service is fast efficient and great pricing. Thank you for being in the community and off the 😑 highway.
Excellent service and issued resolved.
Today I visited Extra Storage Space in Lansing IL and had the pleasure of getting Sabrina to take care of all of my needs! She was very knowledgeable, sweet, and helpful with all of my concerns! If you ever need storage please contact Sabrina she is wonderful!
We have been a client of this Extra Space Storage in Lansing, IL, for sometime now. Today, I had to interact with the new manager, Sabrina, on some logistical issues. She was the most helpful, understanding, and accommodating professional I have had to deal with. She made our transaction seamless and with such a degree of care rarely seen. We feel so blessed to have someone with her caliber to work with. It is really a pleasure to have her as the new manager.
The manager was very helpful in accommodating my wishes to transfer from one unit to a smaller one. Excellent business!
Alex was very helpful and professional
My experience with Sebrina was Great. She explained everything well and I appreciate her taking the time to make sure I understood everything I needed to know
I was able to get the help I need it the staff is very helpful
Excellent service, well lit and friendly staff. Felt safe. Great pricing. Sabrina is just awesome!!
Sabrina is always wonderful , answer any questions and always friendly. Amazing customer service . Absolutely the reason I continue to do business here. Thank you
Sabrina had great and quick service!
I love this storage location its close, its convenient, love the customer service and Sebrina Smith is the best
Very helpful got everything I need for my move in date
Very helpful got right to the point help with everything I need.
Sebrina customer service was excellent! Very friendly, answered all my questions and the process was fast and easy. Thank you !!
Sabrina has great customer service wow we need more like her thank you
The facility was very clean, the office staff was friendly and professional
This storage place is very good , the lady that was working was amazing ! She was professional and very sweet , thank you sebrina smith !!
Services and cleanliness are excellent. Personnel friendly and professional! But I must admit your most recent increase was pretty steep! Still in sticker shock!
Cleanest, most price efficient, best Storage Facility in the surrounding area! Sabrina always helpful & patient! Would definitely recommend!
Arrived to extra space storage and received the most extraordinary customer service from Sabrina Smith. She walked me through the unit sizes. I saw a physical unit and she also went over all of my options with me.
Sabrina has great customer service
Ms. Sabrina was exceptional in her Storage/
Retail position. I’d like to also share this young lady knows all about the Extra Space
Storage and she helps make us customers
satisfied and happy. 👒’s off Ms. Sabrina❕
Sebrina was a awesome help I truly appreciate her excellent customer service