Everything was proper and clean. The staff was friendly and respectful. Public storage is a great space for your stuff.
Outstanding service!! Jeff was able to assist me with upsizing my unit when I realized it was to small. He quickly cleaned the larger unit in the rain and I was able to place my items right away! Thanks again Jeff!!
Was very friendly and professional
Hands-down, great customer service thank you, Jeff and Patrick
Jeff is a wonderful person, treated me with respect, and he has great patience with. Elderly people 😬
Dee was really good to us
Jeff did a great job making the move in process great. We needed more space and things went so smoothly. Highly recommended.
Melissa is always very helpful. The public storage app rocks.
Melissa is so very nice. She helped me rent my space in about 15 minutes.
Melissa helps me alot. She has great customer service. she's always nice and helpful.
I thought I had a big problem accessing my space but the employee there, Melissa, found a solution easy as could be. I am very thankful for the help she provided. It made everything so much easier.
I’ve been keeping my stuff here since the beginning of the year and the staff has been very helpful. Jeff is one of the people that has helped me with any questions or concerns I have.
Melissa is always very helpful in taking my payments. She always have a smile on her face and makes the office inviting!
Excellent experience
I store all my undesirables in there, thousands of dollars wasted in Funko Pops and Beanie Babies. Susan doesn't understand they're worth money, but someday. By golly someday all our troubles will be solved you'll see.
Everyone there is always super nice and helpful.
I reached out to this public storage location yesterday to ask question pertaining to using this facility. Melissa was great at answering my questions and had patience with my confusion. I appreciate your help and I look forward to working with you on my storage needs.
My parents and I wanted to upgrade to a larger storage space. An associate named Jeffery made it super easy and gave us great service.
Jeff check us in the morning really took care of us definitely be coming back thank you
I took a friend they to clean up the storage
Moving out after many years, good place
Easy and very accessible,needs a bigger parking lot.
Melissa has great customer service 😀
Erynn is great so helpful
I would definitely like to say Melissa was the best representative for me she helped me out in more ways than once I would give her 10 Stars if I had
Always helpful and friendly phone staff! Absolutely great rates and willingness to have your business.
Erynn was awesome will definitely rent here again!
I want to Thank Eyrnn for turning my day around. I was having a bad day with all the moving around. She was just so understanding and helpful. She explained every detail and answered all my questions. Definitely turned my day around! Amazing Customer service! Thank you again!
Erryn is so nice and helpful! I just love her. I would definitely recommend her to anyone who wants to rent storage.
Erynn and Melissa was a great help highly recommend
Great service and friendly people 🙂
Do not use this storage company, awful service and staff
Erynn is the best and has wonderful customer service love her
A few years ago when my grandparents passed away we were left with no choice to put their things in storage. Erynn has been an absolute angel with any questions or concerns we have had. She is always 100 percent professional. I highly recommend the public storage on Jefferson!
Many years ago i used public storage in another town and i wasn’t happy about it but when i moved to Joliet i was hesitant about using them again but i have had a excellent experience thanks to Erynn. Always has the answers to my questions and great customer service. I will definitely recomend using public storage
Tim was nice. Very helpful
Erynn is the most helpful customer service reps EVER!!! I have had my things in storage for years and she has been most kind, and courteous! Thank you for all your help girl, you ROCK!!!
Erryn is nice and friendly she is helpful too
Craig service was FANTASTIC!
I paid my September rent on 9/1/22 and moved out of the unit on 9/5/22 and they refused to provide a prorated refund. I've been in the unit for almost a year and can't believe they will not refund the 25 days of storage not used. Be aware, they will keep your money when no service is provided. I have never dealt with a company that keeps your money when providing no service. Really unbelievable!
Craig showed me how to use my public storage app very professional and courteous highly recommended Craig services
The fact they have an app makes this so much easier. Its. A bit more expensove then other places by 50-100 bucks for same size units but your valuables seem well protected. I like they have their units raise to help prevent flood damage. Recommend, no problems, very convenient
Cost too damn much went from 129.00 to 200.00
Transferred spaces Erynn was great.
Erynn is great is great, friendly.Always greets me when i come to my unit.Always keeps updates with any changes!
Erynn is awesome always helpful
Erynn is very helpful. Great experience.
Came in today & met Craig ..... a very pleasant man I told him about the movie Friday u asked where wad day day
Service was great.ERRYN is the one to go to shes definitely polite and explains everything thoroughly.
Traci is nice and helpful we really appreciate her
Both properties are great!