Rhonda was a great customer service lady very kind and helpful
Rhonda helped me regain access after I got a new phone;) So blessed to have someone knowledgeable to help me right away.
Best storage place! Rhonda was a dream to work with. I recommend this storage facility.
RHONDA IS information and protocols were well explained and professional, plus with a smile. lady Rhoda and lady tracy are queens of the castle
Rhonda is great on time and professional 10 stars
Tracy was a big help today showing me how to properly lock my unit
Rhonda was such a big help helping me through the process renting my unit she was so patient and kind she answered all our questions will recommend this facility great customer service
Tracy - knocked it out of the ball park!!!
She helped us out lots, she’s super knowledgeable, approachable and friendly.
Our unit when opened was spotless and our welcome package was there. The entires facility is spotless and smells great. I highly recommend this facility.
Rhonda is a gem! A really warm and funny person, who was so incredibly helpful with my moving issues. I preemptively booked a storage space and realized I needed to get one in another state for moving, so had to cancel this one. Left a voicemail and Rhonda called me back and was incredibly kind and personable. She helped me with my refund and saved me a trip to going to a PS in person by calling me and doing everything. She assured me that it wasn't uncommon and just had a great energy during the process.
There's customer service and then there's someone who is so helpful and kind that it brightens your week. Just like the other reviews say, Rhonda is a huge asset to this company and I'm sure anyone who comes here is going to be happy that they did. She's awesome!
Rhonda was the best she rented me a unit over the phone. She wasn’t even open yet very nice of her very kind. Best customer service very clean. Will recommend very nice person and friendly.
The new spot is so nice! Rhonda at the front desk was so helpful! She walked all the way up to my unit with me and made sure everything was all set. So kind!
Tracy thank you so much for showing me around the facility. This place is really nice and clean. I’m so glad that I rented a unit at this facility.
So glad to have found this storage place! Rhonda was very kind and professional! She gave a great tour and helped with how to use everything including the app.
Thank you so much Rhonda and for your help yesterday and calling letting me know that I did not have my unit locked right and thank you Rhonda for letting me know that my voicemail box was full love this facility. It’s so clean and well managed.10 stars
Rhonda was a big help today, first time using public storage ◡̈
Rhonda was a great help in renting me a unit best customer service
I have worked in customer service my entire adult life. Truth is… good customer service can be very hard to find. Rhonda at this Public Storage is probably the BEST customer service I have ever gotten as a customer EVER. She answers any questions you may have. She takes her time showing you the property. She goes out of her way making sure you leave happy. She’s an huge asset to the company, and I appreciated her help so much!
SIX STARS! Rhonda is the best of the BEST! I have never had a smoother process selecting and renting a storage locker. So happy they built this new facility. Everyone should run to get a unit. Ask for Rhonda. :) Best Customer Service in all of Chicago!
Had to move out of a place on really short notice and find a storage unit asap. Rhonda helped me so much in finding the best location for a unit, gave me lots of options, was very personable and relatable, and assured me that I would be seeing her personally when I go to see my unit. She made the process so quick and easy! I’d give her 10/10 stars!
Rhonda was really helpful and getting my rent lowered very nice young lady. Great customer service.
Rhonda was awesome help me with a great unit at the great price great customer service
Rhonda is so sweet and helpful!!!! thank you for helping me download the app and introducing me to my new unit and show me where everything was at this facility is nice and clean
With Miss Rhonda‘s Help signing up to rent the public storage location on Kenzie Avenue. The way she explain everything with the on line process way super easy? I am HAPPY that i choose this location for my storage needs.
Great customer service Rhonda. Thank you for showing me everything
Stacy was super helpful with getting my unit set up over the phone and letting my pick where my unit would be! The whole process took less than 10 minutes and I am able to move in at my convenience!
I was a little late on my payment this month and Rhonda was a doll , she made sure to call me bf late fees were applied and saved me some cash!! Thanks Rhonda ! 11/10!
Tracy was an outstanding helper . She deserves more than 5 stars for an amazing services she provided me . Way to go Tracy . :)
Tracy was A big help today show me where my unit was at. Show me how to properly lock my unit help me download the app great personality so glad I found this new facility will recommend a friends and family. Great customer service.
Tracy is the best she helped me get my rent lower today she also helped me fix my app on my phone she’s very patient and kind I would recommend that place to anyone and everyone she is the best
Rhonda and tracy are the best in explaining our options and keeping this facility nice and clean they are the best when it comes to customersservice
I got an email saying my rent was almost doubling. So I immediately called and spoke to Rhonda who told me to call back in March “and they would be able to fix it.” So I just called and spoke with Tracy who told me, “Your rent is below market so there’s nothing I can do.” Tracy is also maybe the least helpful, friendly, or professional person ever? Anyway, it’s a total bait and switch. Stay away.
Rhonda was incredibly helpful and patient. She guided me through some app issues, explained step-by-step how everything worked, and took me around the facility.
Rhonda was amazing, she helped me choose the rights size unit. Amazing person overall! Thank you again: )
Rhonda is the absolute best! From the moment we made our reservation online to the day we moved in to now when our items are securely in storage, she has been extremely helpful!
She keeps the place clean and running efficiently and has gone out of her way to ensure we have been taken care of and our items are safe.
Thanks Rhonda! Recommending this unit for use.
I signed up for a storage unit today, and had amazing service with Rhonda! She helped me with my reservation, size of unit and gave me a tour! Great service! Thank you.
Rhonda Brenda me tractor mui bien grasias
Rhonda WAS AMAZING!! walked me thru a couple of units to see what size I needed till I found the perfect one. Toured the facility and might I add it’s CLEAN! Will recommend to anyone looking for a storage unit
Rhonda’s a lot of help and very cheerful. Thank you for your assistance today!
Rhonda was a darling! She gave us all the info we needed and was very patient helping me get my app set up. The storage facility is also very clean and the prices are fair!
Really clean facility and Rhonda was super helpful and really informative. She was great!
Rhonda was great. She gave me a call. Let me know that my unit was not properly locked and she took care of me. Best customer service.
Rhonda was amazing and so helpful. Thank you so much!
Rhonda was awesome!! Very helpful and sweet! She made sure to make my moving process easy! Thank you!!
Rhonda excellent customer service help me with my unit
Tracy was very helpful in renting me a unit today she took me to my unit show me how to put my lock on nice clean unit brand new facility best customer service
Rhonda was a great help today. She rented me a nice big unit to suit my family needs. The facility is climate control very clean. Best customer service will recommend a family and friends.
Rhonda was super helpful and my storage space is very nice, clean, climate controlled, and secure!
Great facility and great service. Rhonda is great!
Thanks to Rhonda for providing great prices.
Rhonda was a wonderful customer service lady she really help me out best customer service
Rhonda is very friendly and efficient. She was able to help me get started with my storage space quickly and walked me through the entire process to ensure everything worked for me. Excellent work!!
Rhonda was extremely helpful, included insightful information regarding the insurance. The size of the door showed us different preferences. Rhonda showed us around the facility the security . Rhonda’s customer service is amazing. Keep this employee.
Passed by the office to ask some questions on my storage. Happy to say Tracy helped me out in a matter of minutes. The facility is always clean and organized whenever I come out. Pleased to say I will continue being with them for the coming months of winter! Ty
Rhonda was great! She greeted me and my husband with a warm smile, showed us around the facility and was more than accommodating! She was incredibly efficient and knowledgeable. She made the overall experience such a pleasure! Thank you again Rhonda!
Rhonda was so gracious. She was polite, professional, and took her time in showing my family different units. A huge help to us. Definitely recommend.
Rhonda the property manager was very professional and helpful . I recommend this place to everyone. Thank you Rhonda for being so informative and friendly welcoming a new customers
Rhonda was a big help today thank you for helping me with the ps app
Rhonda is the best she showed us our new unit. She showed us where the bathrooms were nice and clean facility. Best customer service.
Rhonda was really great today. She helped me find my unit showed me how to use my app. She took me on a tour of this new facility. Very happy that you guys built this facility. Close to my house nice and clean. Will recommend a family and friends.
Rhonda and Tracy customer service is stellar. I didn’t have any problems setting up my account. Great service. I highly recommend.
Tracy was such a great help!! She went out of her way to make sure that I understood everything clearly and she was such a sweetheart! Thanks for the excellent service!
I don't normally take the time to write a review unless I'm extremely happy or extremely unhappy. :) Well, Tracy was so helpful, informative, patient, sweet. I'd go out of my way just to keep working with her.
Thank you Tracy for being helpful and answering all of my questions. My mom was really impressed with your attitude and looks forward to being a customer.
Tracy was really sweet and awesome help
RHONDA IS AWESOME! She is super attentive, great customer service and keeps the place tidy. She was quick to resolve my insurance coverage issue i had when moving into the space. Thanks Rhonda!!! This location is super clean also. Def recommend this location if ur looking for convenient access etc.
Ronda was a big help today! She was very nice and seemed really interested on why we wanted the space and what the plans were for us in the future.
Rhonda was a great help today. She walked me to my unit. Explain the hours to me help me set up the app and help me set up my auto pay. Nice clean facility. Climate control was just perfect. Rhonda was very nice. Great personality will recommend to friends and family.
Ronda was excellent on the phone and helping in person
Rhonda was so helpful! Thanks again!
This place is basically brand new as of January 2025. Super clean and feels very secure. Rhonda was so gracious helping us get set up! We felt very cared for.
Rhonda has been the absolute best. From her exceptional customer service to the way she’s went above and beyond to help her customers. If I could give her 10 stars I would. Thank you so much Rhonda for being an amazing person.
Rhonda has an amazing energy she helped me rite away I do approve and appreciate her. I would 100% say this is the best storage to come too she was busy but she cares for her clients and takes her time I will be back again doing business with her thank you so much -Ruby :)
Rhonda was so very helpful in renting a unit at Public Storage in another facility. She went and above and beyond of what she could have done. Thank you, Rhonda!
Rhonda was a great help great customer service
Rhonda was awesome! Very helpful with our issue!
Rhonda was a great help today helping me with my unit needs show me how to put the lock on and help me set up auto pay. I appreciate the customer service I got here.
Rhonda was a great help. She walked through the whole process. Very helpful and nice. 👍
Tracy and Rhonda are rock stars Best Customer Service we have ever had
Neleh was very helpful, and patient. She answered all our questions regarding pricing the sizes storage units.
Amazing experience! Very easy to access, to sign up and access our unit! My wife and I were very pleased. Neleh was especially helpful, especially since this was our first time ever using a storage facility. Thank you team!
New facility (as of 2024) so everything is clean and modern. Rhonda in the office is wonderful. She helped me get the Public Storage app working correctly so I could access the doors via Bluetooth on my phone. Enclosed garage to park and unload stuff. Clean bathrooms. Well lit.
Rhonda gave us excellant service. She helped us get set and introduced us to our new unit. The facilities are clear, and conveniently located
Rhonda helped me with the process of renting a storage unit. She was very friendly and helpful. She made it easy and explained all the important details. I was very grateful for her guidance. Moving can be very stressful and Rhonda made it easy!
Rhonda was a big help such a patient person love my new unit best customer service
Rhonda was very helpful in showing me were my space was show me were wash rooms were everything was at best customer service
Rhonda was very helpful and did a great Job with helping with everything I needed
Rhonda was wonderful. She helped me transfer to another unit that suited my needs better. Somebody needs to give this nice lady a raise.
Rhonda was a great help she took me to my unit showed me where it was at. Help me download the Public Storage app what great customer service the best.
Rhonda did a great job taking care of us, helping us find the right space that was a good deal plus spacious enough for our needs! Thank you!
Rhonda was a great help. She helped me get my rent lowered. She’s very patient. Great customer service. I highly recommend this climate control facility.
Rhonda was a wonderful help today she helped me get my rent lowered and help me download the PS app. Best customer service.
Tracy was a great help great customer service
Tracy helped me with my second storage space at the property today she is awesome she helped me get a great space at a great price thanks
Rhonda is the best! She was very welcoming and patient. The location is clean and fully secured!
This storage unit is clean and staffed with amazing staff! Thanks Rhonda for your help today!
Thank you to Rhonda for the help today! The rates are very fair here.
Thank you Rhonda for all your help and patience !
Rhonda helped me out so much. I received a call earlier that my unit was not locked and when I got there Rhonda reminded me how to properly lock my unit and was supper friendly.
Rhonda was amazing! Give her a raise!
Rhonda was really nice and helpful to show me around and find a storage space for me.
Ronda was a great help! She answered all of my questions and was able to assist with everything I needed. Definitely recommend working with her!
Rhonda was very helful helping me with my unit place is very clean
The best, and Rhonda was very helpful and kind, absolutely amazing experience!
Had a wonderful experience here with Rhonda.
Rhonda helped me move in!!! She was amazing! Very friendly and knowledgeable.
I had a fantastic experience renting a storage unit thanks to Rhonda. She was incredibly helpful and went above and beyond to ensure I found the right unit to meet my needs. Her friendly and professional demeanor made the whole process smooth and stress-free. She patiently answered all my questions and provided clear instructions for accessing the unit. I truly appreciate her assistance and would highly recommend working with her if you need a storage solution!
Rhonda was amazing!! Correction: is amazing!
Great customer service with Tracy. She was very helpful in answering all my questions. People like Tracy deserve to be recognized for their work and their kindness to others.
I would like to thank Rhonda! She is truly a gem she take care of me with compassion which is rare to find nowadays. Thank you so much Rhonda God bless you!
Rhonda was a great help she helped me get my rent lower best customer service
I was thinking of moving my current storage space to this facility and I had some questions before I did, as its closer to my house. I went into the office, spoke to Rhonda, and she was excellent. She was very helpful, answered all my questions, and gave me some excellent recommendations. The facility is newly built as well.
Rhonda was extremely helpful and friendly. First day moving in and I’m already happy with my decision to use Public storage for my storage needs.
Ronda is the nicest representative I have had all week!
Rhonda was really helpful. Showed me how to operate the elevator
Rhonda stayed during her lunch to help us get our stuff in on our first day. Had a great experience!
Ronda was extremely helpful and knowledgeable. Storage is brand new, bathrooms available for customers while in the storage area. Elevator is available as well. Super excited to have this place so close to home.
I had an amazing experience at Public Storage on Kedzie, thanks to Rhonda! She was incredibly professional, helpful, and friendly throughout the entire process. Rhonda went above and beyond to ensure I understood all my options, helped me select the perfect storage unit for my needs, and made the whole process seamless. The facility is clean, secure, and well-maintained, which gave me peace of mind about storing my belongings here. Customer service like this is rare, and Rhonda truly sets the standard! Highly recommend this location to anyone in need of storage.
Rhonda was extremely helpful! Highly recommend this storage unit (:
Rhonda was a very special customer service lady she rented me a unit I couldn't be happier thank you
Tracy was awesome showed me 2 spaces and gave me a great price come see her
Customer service was phenomenal! Tracy was a Rockstar. Rhonda over the phone provided incredible customer service. The facility is clean and well maintained. HIGHLY RECOMMEND!
I spoke with Rhonda and got the information that I needed. And she's just a very young professional kind and friendly person to deal with I. Highly recommend this facility and rhonda
I had an amazing experience! I was having issues with my phone/app and Rhonda helped me get checked in with no problem. She showed me how to work the elevator and showed me how to make sure my storage locker is locked as secure as possible. Thank you so much Rhonda!!
Rhonda was a wonderful Host she found me the best unit What a great facility great customer service nice and clean so glad I found this place I will recommend to friends wonderful customer service
Rhonda was a very big help she found me the perfect unit she set me up with the whole nine yards very nice best customer service will recommend a friend and family.
Rhonda is amazing CSA, she is helpful.
Rhonda was a great help today she showed me a couple units. Help me make up my mind of what's size? We would need great customer service.
Very friendly very patient
Tracy was wonderful thank you for making everything so easy and fast climate control can't beat the price Come see Tracy if you need a storage unit
Tracy was amazing. Tracy helped me get a new storage unit and was very detailed and patient through the whole process. I highly recommend her service
Tracy ,she is very nice whit me and also she is nice helping about my new storage
Very clean very respectful and very helpful thanks for the good service... Tracy!!!
Rhonda was very helpful both in phone and in person. She’s very kind and pleasant to interact with. She does an excellent job!!!
Rhonda was a great help very kind she rented me a unit made ie easy and fast I will recommend to family and friends
Rhonda is absolutely wonderful and very patient in walking you the process as well as proficiently getting you set up in a reasonably quick manner. She's a good spirited amazing woman with a fun and cheerful attitude. Go say hello she's a bundle of sunshine 🌞 and joy.
P.s sorry I had to hangup, I have to get ready for work. Happy Holidays to you and yours Rhonda! :)
Rhonda was wonderful today. She helped me get my unit set up. She walked me to my unit. She helped me download the Public Storage app. What a great experience. The place is nice and clean and the climate control is a bonus. I will recommend a friends and family.
Rhonda is a great person helped me with everything and showed me around. very friendly I recommend coming here.
Rhonda was a big help today she was very nice and help me get a storage that I really needed Thank you
Ronda was really helpful she got me the right size unit. Thank you!
5 star is not enough to explain how Rhonda was amazing and helpful. She walked me to my unit and gave me good explanation on how to open and close my unit. She also assisted me downloading the app!
I had the greatest experience with Rhonda. She was awesome. She did go above and beyond to help me with my new unit.
Rhonda Was a great help. She helped me get my rate reduced.
Rhonda was a great help. She helped me find the perfect fit of a unit that I need it. She walked me to my unit help me set up the Public Storage app and auto pay nice clean facility will recommend friends and family.
Here’s a sample Google review for a public storage unit:
⭐⭐⭐⭐⭐
I’ve had an excellent experience with Public Storage. The facility is clean, secure, and well-maintained. The staff is incredibly professional and helpful—especially Rhonda who went above and beyond to make sure all my questions were answered and I got the right storage unit for my needs.
Accessing the unit is easy, and the security measures (like cameras and gated access) give me peace of mind knowing my belongings are safe. The climate-controlled units are a big plus, ensuring that my items stay in great condition.
Overall, highly recommend this storage facility to anyone looking for a reliable and hassle-free experience.
Rhonda was a great help. She walked me to my unit. She explained the process the hours made everything easy. What a great experience. She was nice love my new unit. The place is very clean. I would recommend this facility to friends and family. Thank you.
Ronda was very helpful and knowledgeable about storage opinions.
Walked into this location and clueless 🫣 Thank you sooooo much to Tracy who went thru the steps with us and listened to exactly what we were looking for. Haven’t had to rent a storage space in about 18years and her knowledge definitely made this an easy process for us :)
Rhonda was fab! A lovely facility and even better staff. I would HIGHLY recommend.
Rhonda Ok thank You si heary mi vergot
The facility is extremely clean and easy to access. Rhonda was very nice and an incredible help with getting everything set up.
Rhonda is very patient and her presentation was excellent
Rhonda was such a great help today she showed me my new unit very professional love the new facility nice and clean appreciate the bathrooms being clean
Rhonda was a very polite while we were there and helped us out a lot. End story she is a delight
Rhonda was a great help. This is a great location! Very clean as well
Rhonda was super helpful, she showed us our unit and the rest of the facility. This building is super clean. Highly recommend!
Rhonda very helpful, very professional, she explained the public storage app and that was very helpful. She took us up to the unit. Explain the hours great experience love the new facility.
Rhonda is wonderful. Great customer service, she walked me right to my unit made it so easy!!
When I was in need of help Rhonda stepped up and provided me excellent customer service. She was patient and informative. Rhonda had all the right answers and made sure I understood the process of what I was doing. Thank you!!
Had a great experience at this Public Storage. Tracy was super helpful, setting me up quickly and making sure I knew how everything worked. The facility is clean and secure, and the process was smooth. Highly recommend!
Tracy was a great help today. She helped me with my unit also showed me how to download the public storage app. Very clean place and convenient. Thank you for the great customer service.
Tracy was great help today Great customer service I will be recommending to friends this new storage facility is perfect
Rhonda was very helpful and nice. Very informative. The facility was very clean and it’s rare to see such great customer service.
Tracy was outstanding in assisting us with our rental. She was very friendly and knowledgeable. Thank you Tracy for your outstanding service!
Thank you so much Jim for taking me for the walk through this beautiful new place. It was everything I wanted. The right size will be telling everybody about this property.
Rhonda ans Tracy were a big help thanks for about Unit you guys are the best
Tracy and Rhonda Nos ayudo a rentar nuestro nuevo storage..fueron muy agradables y atentas..super limpio..muchas gracias!
Rhonda and Tracy were super helpful and sweet! The facility is brand new and beautiful!
Tracy and Ronda great service
Very help full
Thank you ladies.
Great service.
Very nice ladies.
Great walk thru.
Rhonda was a total pro and so helpful. With employees like her , I would highly recommend this facility.
Rhonda and Tracy was awesome they got my a unit for a great price. The property was clean and girls are very friendly they made sure I knew where to go they walked me to the space and taught me how to lock the lock correctly thanks again ladies
Big thanks to Rhonda and the facility for taking good care of my unit.
Tracy was a great help and provided excellent customer service. Tracy was able to assist me in changing my move date without a hassle and made my move in to my storage a breeze! Thanks Tracy, you’re awesome!
Tracy and Rhonda ,very nice, helpful, informative & Professional. Good choice, glade I came in. It was like visting good friends.
Praise God for Rhonda and Tracy they took very good care of me! I am currently paying $293 for the same size at a competitor for only $80 bucks! Can’t complain!
Rhonda and Tracy were very helpful answering all our questions and doubts. Very nice and helpful trying their best to accommodate our needs 😊😊
Rhonda and Tracy were very kind and professional. The facility is very clean. Thank you Rhonda for walking me to my unit.
I was storing at Honore most recently not because I liked it ( you can see my review for Honore Lawrence if you go to their page) but because it was convenient for my team. I was so happy to see Public Storage building a new location on Kedzie. It's clean, well-lit, well- staffed and less than half of what I was paying at Honore. Mind you, I have used a number of storage facilities for my business for a number of years and honestly most are poorly managed but I've had a personal experience using Public Storage before and they are the best managed storage company I've encountered. Tracy behind the desk is super helpful and capable and I feel like I am finally in good hands!
Tracy is the best she help out so much
Hi I visited public storage on kedzie and Foster this evening and I had double the fun with Tracy and with Rhonda two very very very nice ladies if you want to rent there this is these this is the place to come. Please come and see Tracy or come and see Rhonda they were both help you and Laura Laura's another good one So thank you.
Tracey and Rhonda were very helpful! Great service :)
Rhonda and Tracy were great today. They showed me a unit that was a perfect fit for me. They set me up with auto pay. What a great experience great customer service.
I was using another storage space for more than double the price, and it was far less convenient! The units are clean, you always see someone cleaning or helping someone, it's really perfect.
Tracy helped me find the perfect size. It was quick and easy getting a space and probably my most positive storage experience after decades of using them. Obviously I'll highly recommend them :)
Jim was the best! Me and my daughter came in today to finish signing up. He was patient with any question I had. We’re at peace of mind knowing everything will be perfectly stored this winter. The process from reserving online, to signing up in person was quick and easy. I would highly recommend PUBLIC STORAGE on Kedzie to anyone in the area or Afar.
Shout out to Tracy for being accommodating and making sure I got the best deal for a unit to my liking.
This place is wonderful. Very clean and professional with excellent service and reasonable prices.
Went and made a payment today and Tracy was a great help very nice facility
Tracy and Laura are awesome I was the first customer these ladies were awesome very friendly. Except they forgot to mention there are no carts to help with the move into the space
It was a pleasure meeting Tracy today she was helpful and professional I rented a unit today I'm very happy
I recently rented out a unit to use while I am between apartments and was very pleased with this facility. It is new, clean, and secure. Pat was a HUGE help in showing me unit options and getting me signed up, answered all of my questions and overall was just the nicest person to work with. Glad I was able to get a spot here!
Tracy and Laura were a huge help!