Public storage has definitely proved me wrong and taught me how the world of storage facilities actually work. I updated my review because I decided to check out the online deals and rent another storage unit and learn more about how things work and I took a closer look at how Public storage helps their customers. I was amazed, delighted and extremely satisfied with the customer service representative name Aida because she was patient with me, she helped me understand and she explained the rules and regulations to me step by step!!! Aida was understanding, informative, very kind and she has a positive attitude.
I also noticed how neat and clean this storage facility is and how the customer service was on top of things. I feel much better now about storing my items there and if I have questions I feel comfortable calling them. I appreciate Aida and another rep name Theresa. I definitely will recommend family and friends to this facility. They sure took a huge load off of my back and eliminated some of the stress in my life.... And I thank Public Storage and the great customer service for all your help and guidance for my storage needs. Thank You so much!!!
Leticia was so kind and helpful - she answered all my questions and made my experience a great one - thank you ms Leticia
Made my payment here Shronda delivered quick courteous service I appreciate managers that make me feel good while I'm spending my money
I received great service from Ms. Aida, she was very helpful and has a great personality. She went over and beyond to make my move in go smoothly. Thank you !
Shronda was extremely helpful she assisted with helping me get back online with the app
Shronda assisted with my rental she was just awesome and patient I appreciated her expertise I am satisfied
Great customer service. Very helpful and friendly. Thanks Aida for assisting us with our needs.
I visited this storage facility and was greeted by a nice lady name Aida. She was very helpful and knowledgeable, but most importantly professional. She explained the best storage units based on my needs and I would definitely visit this location again. Thank you so much, because you don't get this type of service at all locations.
Friendly service clean space
Easy streamlined and great customer service
I am not a customer, but would choose this location if I ever need their services after my experience with Aida.
I was in the middle of an emergency with my vehicle and pulled into the Public Storage parking area. Aida quickly walked out to check on me and see if she could help. We need more good people like her in the world today. Thank you for your concern and help, Aida!
Aida was such a great help! She worked with me in a timely manner I was able to view the storage space, and she was very welcoming. I highly recommend this location when trying to find a storage space.
Aida at the South Chicago public storage was very helpful and kind. I highly recommend this business.
Shronda was very nice and assisted with my rental
I had a great experience at public storage. I came in a little bit stressful, Ms. Aida who waited on me. Was very helpful and made the storage purchase a breeze. Thanks!
Today I went to the storage on 84th and South Chicago, a young lady by the name of Aida assist me and help me with everything I needed. It was a fresh breath air I was already stressing. She was there to assist me when I needed it. Most definitely will come back here.
It was a pleasant experience to come back and store my items,at this location the bonus is the manager Shronda with her award winning personality!!!!
Amazing customer service! Friendly, attentive. Aita is awesome!! I can’t say enough about how happy I am to be renting with this public storage facility! Highly recommend!
I came in the store to pay my bill Mrs Aida help me out she showed me how too down load the app she was very helpful
Ms Aida was public storage Mgr very helpful keep up the good work
Chebrah has great customer service she assisted me with renting online
Shronda was patient helping with my storage needs
Chebrah is a great worker she help me through my rental process thanks chebrah
Shronda helped my move in go smoothly I recommend this location
Chebrah is a great worker she help me with my rental process thanks chebrah
Chebrah has great customer service she help me with e-rental and downloaded the ps app on my phone for my use thanks Chebrah
Chebrah is soooo nice she was very helpful when I asked for assistance to find my space
Chebrah has great customer service thanks chebrah
Chebrah has great customer service she has been amazing today
Chebrah has been amazing in helping me rent my space thanks chebrah
Chebrah was very helpful she help me through my rental process and made it very easy I will recommend public storage to my family members and the prices are unbeatable thanks chebrah
Shronda had excellent customer service she xplained the e rental process and assisted with the app
Chebrah was very kind and she help me download the ps app thanks chebrah
Shronda made this process easy and simple thanks so much for your help
Chebrah was awesome very polite young lady thanks for everything
Chebrah was very helpful in helping me find my space and Shrewsbury professional I would recommend people to rent with public storage
Chebrah was so very helpful assisting me in getting my storage unit she was very professional with the process and the customer service I will recommend other to rent with public storage
Shrouds was very professional. She showed me some nice clean spaces and very knowledgeable and informative this is where I will place my belongings yes this is the place to be I'm pleased
Shrionda was a great help, great job keep up the great work
Chebrah was very helpful in assiting me with renting my space she was very kind sweet and polite I would recommend anyone to come to this location to rent thanks so much 10 stars
Shronda was nice and helped us with our storage needs
Shronda was patient and very helpful I am happy she was here to assist with my storage needs
Ms Pat was welcoming as soon as I walked through the door. She was polite and showed the different size storages so I could compare sizes. She went above and beyond and remained professional. Thank You💜
They stole my television out my storage place I told them they replied I’m the only one with keys to a lock I purchased from them filed a police report and did a claim a waste of time the claims said they couldn’t do anything to pay me for my television cause my unit didn’t have a force entry so why pay I insurance? They say they can’t cover for my television they got inside thieves at this facility don’t store anything here
This place is amazing all the managers that work here service is very excellent the new renovation makes the store looks wonderful
The worst most ghettoest public storage of ever been to had an appointment to see two units I get there I'm told I cannot see them because they're tagged and she cannot retag. And customer service was an even bigger 🤣
Shronda was very kind and helpful thank you for being so polite
Tennille and Shronda and Cabera were great they have great customer service and was very helpful even tho the office at location is being remodeled. I wanna give 10 stars
Bianca has always been attentive during my stay
Bianca was great and very efficient.
Nice Ms Bianca did a very good step by step good job
Bianca gave excellent service
My service from Bianca was great
Bianca is a wonder personal at this location. She has a very listening ear, very helpful and made sure I got the best service. I recommend this location for your public storage needs and ask for Bianca because with her, you will get the best service you are seeking. 😊😊 😊
Always quick easy and professional! BIANCA,S smile helps me to not notice the heavy lifting. Always friendly.
Shronda helped me with my storage and email she was very sweet
Bianca was able to help me save some money by transferring to a new space. Great service
Pat and Beonica made my move out and move in very easy the storage unit was clean and the staff was very attentive I will rent from them again thank you for your help appreciate you 2 very much
Bianca and Pat were awesome. They need to train the business world in customer service. They helped me to transition to the correct storage location for my needs. 5 stars is an understatement!!
Ms.Pat was very helpful and informative about the space and policy
Pat was very polite and helpful. I prefer using this storage facility because of her. Thank you Pat!!!!
Babyyyyyyyyyyy Ms Pat is the best from north south east and west!!!!! The most helpful and courteous individual I have ever met!!!! Ms Pat and Ms Bianca!!!! They really went above and beyond to help me secure a storage unit and I’m so grateful to them!!!!! If you’re in need of a storage PLEASE GO TO PUBLIC STORAGE ON 84TH AND SOUTH CHICAGO AND GET THE BEST CUSTOMER SERVICE IN THE WORLD!!!! Make sure you look for MS PAT OR MS BIANCA BECAUSE YOU WON’T GO WRONG!!!!!! Thanks again ladies!!!!!
Bianca is awesome. From my first visit and getting information to move from one unit to another she was very kind and very helpful. Her smile lights up your day on these stressful situations. I recommend her as a professional and compassionate employee highly.
When I open up my storage in April shronda was very helpful and made sure I was comfortable with my things being inside a storage was safe! Ms Bianca was beyond helpful make sure i understood the final process of closing the bill!
Bianca was the best customer service rep I’ve ever ran across…thanks for your service
Bianca was absolutely accommodation and had excellent customer service 👏
Thank you.
Great service. Used them many years. Bianca is the best.
This place is awesome. My favorite employee was Bianca, she was always helpful and friendly. She answered all my questions. I definitely had a good experience. I'll use this storage again. Thanks for everything.
Bianca was very helpful in helping me understand this process in renting space. Professional and courteous; the way I like to do business!
I love coming to this location spending my money with Shronda she is such a delightful knowledgeable young lady
Shronda was very patient and helpful
Bianca provided the best customer service I’ve ever experienced on the south side of Chicago since 1989.
Shronda had exceptional customer service she made this process fun quick and easy
This is my second time renting and I always have a great experience The manager Bianca is great
Bianca and Kiara were absolutely Amazing they completely made my day and make sure that everything was perfect
Ms. Bianca & Ms. Kiara was so helpful. They assist you right away and make sure to answer all of your questions. Thank you ladies for your great customer service.
So grateful for Bianca And kiara today . Assistance was straight perfection. No complaints. Need more woman like this in the field.
Bianca was very intelligent kind and professional and and gave me a
Merry Christmas.
Ms. Bianca she’s one of the most helpful workers at this location she’s always pleasant eager to help and make renting here a Great Experience always
Shronda was so helpful ,she gave me a tour of the facility and explained the process which made me very secure with storing my belongings!
Bianca and staff are wonderful! Will definitely use this facility again!
Bianca is greatest her service was wonderful
*""I DO BUSINESS HERE AT THIS-PS-LOCATION EVERYMONTH REGARDING A 5X10-SPACE THAT I HAVERENTED-SINCE 2019, ""SHARONDA, ""ONE OF THEANGENTS AT THIS-OFFICE-LOCATION-ASSISTED ME ON A MONTHLY-RENTAL OF WHICH I THOUGHT-WAS RELATIVELY-HIGH IN PRICE, ""GOOD-CUSTOMER SERVICE AND GREAT-REPRESENTATION WAS-ANDMINISTERED BY SHARONDA TO ASSIST ME IN LOWERING THEPAYMENT FORTHAT-MONTH, ""I AM VERYGRACIOUS-THAT SHARONDA WASTHERE AT THETIME, ""YOUNEVER-KNOWWHEN YOUMAY-NEED TO CALL ON SOMEONE FOR-ASSISTANCE, ""GOODCUSTOMER-SERVICE GOES A LONGWAY, ""THANKYOU-SHARONDA ONCE AGAIN""!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!*
Stacy was so friendly and professional! Highly recommended!
Bianca and Garbby,great ladies ,very comfort service. Nice clean environment
Bianca gave excellent service
Bianca helped me find the perfect storage unit and helped me navigate payment. Very friendly and professional. I’ll definitely be back when I need a storage solution.
Facility is in great location and they know how to make you feel confident to rent as Shronda made my day providing great customer service with a smile!
I can’t say enough good things about my experience with Shronda , she is very thoughtful, courteous, kind and patient, my dad loved his experience and we highly recommend this facility
Great clean and very professional location! Bianca was superb in accommodating my needs. Alleviated all my concerns. You guys rock. Thank you
Bianca was very helpful with my rental n very patient with me being my first time renting from this company. I will definitely recommend this location to others
Bianca was extremely attentive on a Saturday morning to help me get a storage space
I stopped into the office to update my account and Bianca walk me through and help me download the PS app. She made everything so much easier
I came in for a storage aid was greeted with smile. The manager Bianca was great
My service was great Bianca the manger was very informative
Bianca was able to help me from the beginning and end
This place is a gem on the south side, the staff is always kind , the property is clean , and they have a variety of merchandise to protect your beloved belongings
I have been a client of public storage for a few months now and if I could marry the manager Beeonca Ward I would she is awesome I give her 10 stars
Had a great experience. The manager Bianca help me out with everything from start to finish
I had a good experience. The very friendly manager Bianca assisted me. I would recommend this place great service
Great service always product reasonable price
Bianca was very professional and very friendly I can surely trust her. Thanks so much for my storage unit andaking me feel comfortable about storing my stuff
I enjoyed my Public Storage experience. It was well maintained & the Lady on duty was very nice. I would recommend to my friends & family.
I just rented a space and I had a great experience with no exceptions
So far I've had a very good serviceAnd I with that advertises play for most of my friends
Shronda was a delight to work with, it was below 0 outside and she had no problem showing me the storage spaces I was interested in the facility was clean and well lit