The young man named Theo was very helpful patient and kind. He had no problem answering all my questions and I really appreciate his patience.
JOANN DID A GREAT JOB HELPING ME OUT TY.
Joann was amazing thanks for the help
Joann was such great help I appreciate the great customer service
Came in Joann was absolutely helpful to my cause. She walked me through the steps and I was easily able to secure a unit. Thanks for your help.
Joann provided me with the best customer service. She also helped me save money. Highly recommend this location!
Alex was very professional and did a great job in helping us select the right size of storage unit.
Joann is very nice did a nice job
Joann was super helpful !! I was so lost coming in & i also ended up needing a bigger space. She helped everything go so smoothly ! Very professional, she needs a raise ASAP Lbs i really appreciate her
Joann did a very nice job and we even share the same last name!!!!
Joann was very helpfull ty
Very good clean place JOANN was really helpful here at the calumet city location highly recommended
Joann is very pleasant n help me out
Joann is very helpful great customer service
I had an amazing experience here worked really well and communicated very well explained the locks and much more . I will always pick this place to store my home items .. my customer service Rep was amazing THANK YOU JOANN
Joann is awesome!!!!!! She deserves 10 stars 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 she cares about the customers. I appreciate her so much 🫶🏾
Joane was very nice and polite and very helpful
JoAnn is a wonderful customer service rep. Friendly and relatable. She makes you feel welcomed
JoAnn has always been AMAZING!
Joann is the best I wanted to upgrade my unit she made everything go well fast and smooth I definitely recommend going to her location everything was a breeze thanks again
Joann was great a extremely helpful, A great asset to the company, She always polite and gives a great service
Talk about knowing her stuff, JOANNE is the Best! Any storage questions, Joanne @ Public Storage has the answers.
Joanne was very nice. She walked me thru everything in detail. Everything was smooth sailing. Happy to have her help me.
Joann did a great job helping me
Easy check in. Joann had exceptional service
JoAnn was so polite and informative. Her customer service was amazing! If I could give her more than five stars I would because she truly deserves it.
Jo Ann was great very helpful and nice I definitely recommend this storage company 10/10 recommend!!!
Joanne was great! she explained alllll policies and procedures to a T. She has made my renting experience amazing. Will be back if need be in the future! Thank you so much Joanne !!
Joann was very helpful ty
JOANN was very helpful and she did a awesome job walking me through the steps of the storage unit process. I recommend everyone come see her for your storage needs.
Joann was a wonderful lady, she is so good at her job, she is so awesome, she is so helpful. Very nice , smily, and jovial👌 👏
JoAnn has great customer service she is very helpful. Ty JoAnn
Joann helped us she did good
Best experience!! Joann went above and beyond to help me with my unit !! Definitely recommend !
Joann was very friendly and did a greatjob. She is the best I have seen ty.
Ms Joann was the best she help us very well and was very sweet thank you!!!☺️
Joann was very kind and was a great help!
JoAnn was awesome. Very patient and helpful. I'll suggest this storage facility to anyone
MOVE OUT SCAM!! I utilized this storage facility for almost 2 years and never had a problem until check out.
I cleaned my unit a few days before my check out date. Went in on the check out date to grab the last of my items.
I called the facility to say hey I moved out thank you! I received my check out email saying that I had no balance.
I then received a voicemail stating that I had placed items in the dumpster and that I had 24 hours to empty the things out that I had put in or be charged $200.00 cleaning fee!!
Well here’s the kicker. I don’t even know where the dumpster is located and had placed no items in it.
I called and I was told that they have me on camera loading things into the dumpster. That I was the only person on the premises at the time this dumpster was filled. I said impossible. I was only on the premises for less than 20 min and I don’t know where your dumpsters are located. I requested that the footage of me placing things in the dumpster be sent to me or I can come in to view the footage. I was told NO! That a GM will give me a call.
Unbelievable!!!
Excellent service was provide very friendly informative staff. Nathan and JoAnn was a great duo. Recommend Highly
Appreciated JoAnn and Nate's help and suggestions. They did some brainstorming to help me. Awesome customer service!!
Storage unit is leaking, and they went up on the prices.
Joann helped me out so much she the best
Joan did a great job helping me
Jo Ann was excellent she very knowledgeable about the system she helped me when I was completely lost thank you again
I have to say the reviews about JoAnn at Public Storage in Calumet City are true. I just leased a storage space JoAnn found a better rate and a larger unit on line while I was there, she walked me thru the procedures and I was all set with the PS APP and started moving in. For once I felt like someone was truly there to help when I needed it and not about the money. Thanks JoAnn for your patronage I will refer friends and family,
Joann was amazing she’s very kind and helped out a lot!
Angela was the young lady who helped me very polite professional did everything with a Smile she was great 👍
Tina went beyond the call and she really solve the issue for me Tina kept calm, cool, and collective. I give 5 stars! Thank Tina !
I worked with jade she was so helpful very sweet helped me so much.
Joann was very very helpful and very polite and professional give her a raise she deserve it
Joann was great she helped with everything I needed her to
In the customer service business being friendly should be the
Rule not the exception.
Especially if your in leadership. Managers how can we set the expectations if we our selves don't practice it.
i was here with my grandpa and we had some questions about our payment and joann gladly answered our questions, not to mention how clean it was in the building,10/10 would come back
They are busy but do great work.
Joann was very excellent with helping me with my storage needs. Thank you so much!
JoAnn had the best customer service. Very nice lady. She greeted me as soon as i walked through the door with a beautiful smile on her face! She helped me with everything i needed! I would definitely recommend this public storage location! Thank you JoAnn!
I would definitely recommend public storage because if you have a lot things that you need to put away, that’s a place that you can put your stuff.
Very clean space and if I ever have any questions joann always helps and never gives any complaints
Joann was very nice and welcoming
My experience here was awesome Joann helped me fina where my unit was And she was very welcoming
Joann was very helpful with questions when me and my grandma were there
JoAnn is awesome go to woman
Joann really helped me out with my move Ty
excellent and accommodating service
I have dealt with karen she was very profesional and good .
Joanne had great customer service
Very very excellent customer service from JoAnn. Would definitely recommend this location.
I love this place JoAnn was really helpful and really nice she made our experience very easy
JoAnn was really helpful. She made everything faster and easy.
Karen and Michelle were the best!
Joann took good care of me I love it
Customer service was great Joann was awesome only deal with her
Joann was polite and attentive
Joann was helpful and very polite, great worker
Joann was very attentive and was a great helper
Joann has the best service!
joann had great service definitely recommend!!
Joann was super polite and helpful, made ny experience go so much smoother
Joann help me thru did a good job
Joann was extremely helpful an very kind. Had a very good experience with her
Customer service was very helpful, Joann was friendly and hard working from what I’ve seen
Very polite and attentive worker
JoAnna was very kind and helpful with me Ursula Mannning.
I took the time to give this review on Joanne excellent customer service. I was extremely satisfied with her going over and beyond to accommodate me as a satisfied customer. I was literally leaving out because of the pricing but she was extremely apologetic on the pricing and made me feel comfortable with staying to rent with you guys
Karen was great and helpful!
Joanne has excellent customer service skills. If you looking for someone to help and service you with great potential. That’s her
JoAnn Saenz is amazing at her job. She is always so helpful. What I love the most is coming in there and she knows who I am and has everything payment wise ready.
I’m new to this facility and received a courtesy call from Joann while I was trying to sign up and pay. She was so help and friendly. She walked me thru what to do and followed up afterwards to let me know it was all set. I will definitely use this place for all my storage needs.