Jessica made it easy to sign up and a very clean place to store my trucks
Tiffany and team at Public Storage are wonderful and incredibly helpful. Great service, very competitive pricing for climate controlled units, very clean facility. Highly recommend this location!
I’ve been in here several times and needed help with the front desk and Jessica has always been super helpful and accommodating. We really appreciate her customer service.
Jessica helped us in a pinch and even stayed later than they were open. Customer service is unmatched!
Tracy helped me rent a space for our RV closer to home. She was fantastic. Took time to actually walk me out and show me what the sites were like. She answered all of my questions and was friendly, knowledgeable and efficient. Great experience!
Tracy is such a shining star! Her customer service was top notch! I walked in and she had a big smile on her face as she greeted me. I was running around in circles in a panic last minute trying to find somewhere I could store my things right away and she said “NO NEED TO WORRY” and was ready to answer any question I had and got me all set up! She was very helpful. The location was clean & spotless…very inviting! I will continue to recommend public storage and make sure to tell my friends to ask for Tracy—she’ll take good care of you!
The office staff are great! They were both friendly and helpful. It is rare these days to have someone who is busy with another customer actually acknowledge your presence and let you know they will be with you soon. This small gesture makes the wait feel shorter. Nice work ladies!
My husband says these gals rock! They helped me get my ap working and new leases all set! Thank you Tracy and Tiffany
I needed to store my things for a year while I decided where I wanted to move to... Access storage is clean, brightly lit and have elevators to get things to your unit with the carts they provide. They also helped me find a transport company who are taking my things from Ontario to British Columbia! The staff are helpful and friendly and I can't recommend them enough! 10 stars for this company!
Great service, Tracy is wonderful
Incredible service! Tracy and Tiffiny are so helpful! They made leasing a unit for my business seamless! Highly recommend!
Tracy went above and beyond helping my mother with disputed charges and had excellent service! Thanks!
Great Customer Service, Tracy is awesome!!!!
We had to sign a new contract since we were with the previous company, so I called in to get some assistance with getting that accomplished. A delightful person answered the phone and jumped right in to help! Tracy was amazingly patient as I navigated through the process. She knew enough about the website to know what I was seeing, and that's something I don't run across often. I really appreciated her cheerful spirit, and I look forward to meeting her in person sometime soon!
Tracy helped me with some technical issues with my account that she easily handled. Plus, I got a great rate. Thanks Tracy!
Tracey was such a great help!
Unwilling to work with us despite illness and disability. They are not disability accommodating as my blind friend is losing all his stuff and they refuse to work with him despite the fact they had him sign a contract he could not see. They have the wrong rate on my contract. They are breaking the law in regards to their timeline if being able to auction off the unit and charging fees not listed in their contract. Remotely owned out of, of course, California with a manager who has no ability to do anything. I would avoid this company because their remote corporate head quarters doesn't follow Idaho's law.