Ms.Barbara had was very nice and my made my experience at this storage unit as smooth as it possibly could be. I will definitely be renting again just because of this woman!!!!!
Great customer service. Barbara was great! Very helpful. Clean property.
GIVE BARBARA A HUGE RAISE!!!!
My concerns were addressed and I have been taken care of! Great place to rent! Thank you!
Barbara was very helpful and my moving out transition simple and easy!
Ms Barbara is always so kind, so helpful and so attentive to my needs. She is a genuine blessing every time I come here! It’s so nice and refreshing to have someone be so good to me!
Barbara was very helpful!
Barbara was so kind an helpful. The facility is super clean and well run. Easy access and reasonable prices!
Barbara was very helpful! She made the process very fast & very smoothly. I highly recommend this place if you’re in need of a storage unit.
Barbara was very kind and helped me get through the maze that is this storage unit complex. Her guidance made my day!
Ms. Barbara was amazing! She called to help me complete some paperwork I needed to sign and made the process quick and easy. She was professional, efficient, and went above and beyond to help. I truly appreciate her outstanding customer service.
Miss Barbara stayed behind late so she could make sure we got the storage we needed. She didn’t have to do this at all but when she heard we needed help she didn’t hesitate at all!! We’re very lucky to have worked somebody so wonderful! (:
Ms. Barbara is such a SWEET person and so incredibly helpful during a tough time in my life. She genuinely cares and even stayed to get us into a unit as soon as possible. Genuinely went above and beyond. If you are also looking for a storage unit, ask for Barbara!!
Everyone here is knowledgeable and the premises is very clean. Oh and ask for Ms. Barbara. She I’d truly a jewel. 💥💥💥💕
Dana is the most knowledgeable and able person at this location i would give 12 stars if i could
Great place to store all your equipment with great prices. Their customer service is amazing shoutout to Mrs. Barbara for all of her help in getting me set up and moved out. She was very good at explaining the process and showing me how easy it was. Look for her at the main office when you sign up for their services! Thank you Mrs. Barbara and Public storage for your help and kindness!
Barbara was very friendly and knowledgeable to my concerns.
She was very helpful throughout my process with storage units
I spoke with barbra for some information and she is very nice and very helpful!
My wife and I came by 2 look at your facility. Very nice young lady helped us. She said her name with Barbara
This storage facility in Statesboro, is awesome. I was very impressed with the cleanness of the entires facility to include the outside area. Ms Babra, customer and service was on point nice and courteous and very helpful. My opinion this storage 7079 Veteran s memorial Park Way, should be the model example for all public storage facilit. Customer service and maintain of the facility is beyond reproach. I would recommend this facility to anyone who Is seeking a clean well maintain facility and awesome customer service.
Barbara is a wonderful lady. I recommend you all to come to this location she has great customer service.
Barbara was such a charm! Very sweet and professional! She was very easy to talk to and helped a lot! Definitely recommended.
had an amazing experience at Public Storage thanks to Barbara! She was incredibly friendly, professional, and went above and beyond to help me with all of my storage needs. Barbara took the time to answer all of my questions, explain everything clearly, and made the entire process quick and stress-free. Her positive attitude and excellent customer service truly stood out. It’s rare to find someone who genuinely cares about helping customers the way she does. Thank you, Barbara, for making my experience such a great one! I highly recommend this Public Storage location because of her outstanding service.
Barbara was incredibly helpful and nice!
I'm a customer at Public Storage 7079 Veterans memorial. Miss Barbara, is very caring and helpful, we need more like Ms Barbara!
Mrs Barbara was more than helpful solving all my issues. She was extremely kind and helpful.
Ms. Barbara was so nice and helpful, she made the move-in very easy for us!
My experience was excellent experience with Barbara , will give my family information to come to see Barbara for all future storage needs
Experience was extremely good and professional, Barbara was a Charm
Barbara was so helpful and caring
Kim an Debbie was very kind and a great help with all my questions and providing information to help find the best size to fit my needs.
Amazing customer service from Jordan. She was very professional and helpful throughout the entire process. I came in to return a lock for a refund since I already had my own, and she made everything quick and easy. She clearly explained the move-in process and assisted with the key lock return without any issues. Really appreciated her positive attitude and professionalism.
Mrs. Barbara was super helpful and understanding. Overall pleasant experience.
Barbara with public storage is our hero!!!! After speaking with my son, who is a student at Georgia Southern University, while reminding him about securing the unit before leaving for the summer semester, well, unfortunately, he didn’t! After arriving home, which is 3 hours away, I was notified that the unit wasn’t locked!!!! Thanks to Barbara for assisting with securing the unit!!!
• An angel is always there for reassurance, and Barbara, represent that angel! Giving all thanks to “Barbara” for saving the day👏
Jordan was a great help !! loved her customer service
March 16th was my first ever time renting a storage unit and I just want to say Miss Barbara was amazing! The weather was terrible and kept messing with the internet connection but through her resiliency and commitment for her customers she was able to get me all logged in! If I ever need a storage unit in the future I’d want Miss Barbara’s help as I’ve seen she’ll do what it takes to get the job done!
Dana is the best she help me and my son with our unit and she always makes sure that we ok and that Everytime we come the property is clean and presentable and also Candie is great we need more people like them
Mrs. Barbra at the location across from Jimmy Britt was a gem! She explained everything I needed to know very thoroughly and was even willing to compare prices from the other building I have a unit at. Exceptional customer service!
First time here and Mrs. Debbie help out automatically. I love it here
Great staff and great prices!
Great place to rent from.
Just wanted to give Mrs Dana a big shout out. She’s a great woman and the service was great. She’s always happy to help with any ones concerns the property is kept nice and clean at all times.. She goes above and beyond to make sure you get what you are needing.. The best location in the area
Very nice, new facility. Office staff was very helpful and friendly! Even though it was Sunday!
Jordan was kind and extremely helpful. Facility appears to be very new and is super clean definitely recommend.
Debbie provided excellent customer service by quickly resolving an issue with my account and explaining everything clearly. Professional, efficient, and extremely helpful. Highly recommend this location.
Despite a very busy day at this location, Ms. Debbie provided outstanding service. She remained professional, efficient, and friendly while helping me get set up quickly. Ms. Debbie double-checked availability, found me a convenient unit, and made sure I understood all the details before leaving. It’s rare to receive such attentive service during peak hours, and it truly deserves five stars.
Five-star service from Ms. Debbie! She stayed patient and calm while answering all of my questions and clearly explained the rental terms and access procedures. She went out of her way to make sure I had an excellent experience!! Professional, friendly, and extremely helpful. HIGHLY recommend ⭐️⭐️⭐️⭐️⭐️
Debbie was very helpful with all my needs . I would recommend her and public storage unit.
Very friendly staff. The storage buildings and the storage units are extremely clean and well maintained.
Easy to use web site, unit was ready as stated in rental agreement, unit was clean and the storage facility has plenty of room for moving trucks which makes unloading and storing easy.
Dana is amazing! She is such a warm soul and was very knowledgeable. Definitely would recommend visiting here for storage.
My husband and I got a storage unit here! Dana was phenomenal. You can tell she loves her job. She was so pleasant and patient.
Came back from our overseas assignment and had a slight hiccup with paperwork, Deborah was able to help and get us squared away! Never had an issue the two years we had the unit! I still highly recommend for your storage needs! Especially if you have a student at Georgia Southern!!
The office manager was very helpful in helping me to obtain the right size unit we needed! The transaction over the phone was smooth and took mere minutes to complete! When our daughter went to put her items in the unit, the manager was more than happy to help her get started on what to do! Highly recommend Monster storage!!!
Lashanda answered all my questions. She was super nice,
The customer service from Candee was absolutely amazing! I came to rent a unit and was unsure of exactly what I needed. She took the time to show me various options and detailed the pros of each one. My little one was energetic and she interacted with her making the experience enjoyable for us. It’s very rare to find outstanding customer service nowadays and Candee is a rare gem. All the units were clean and prepped for rental. Thanks Candee for such a through job!
I had a unit I purchased through Monster back in May that was bought out by Public Storage over the summer. I was very concerned that I wouldn't receive the same level of customer service from a larger company but Ms. Dana and Mr. Barry quickly eased my mind. I even experienced a lockout and Ms. Dana went above and beyond to help me find a locksmith and I am eternally grateful to them both!
Ms. Dana has the best customer service ever in my experience of getting storage. She’s has an outgoing personality that’s makes it easy of getting along with. If anyone need a storage come talk to Ms Dana at public storage statesboro
wonderful experience, from the customer service from the property manager, Dana, to the well kept climate storage areas. Highly recommended!!
If I could title this post, it would be called...We Made A Friend!! My husband and I recently moved to Statesboro and needed a large, inside & climate controlled unit. Monster Storage was very recently bought out by Public Storage and was literally in the process of passing the baton the day we walked in and met Ms. Dana. Let me just preface my comment with this...PHENOMENAL!!! If I could give her more than 5 🌟s, it still wouldn't be enough!! In a time where great customer service is almost extinct, it was so refreshing to meet someone who not only loves her job but also is genuinely concerned for and appreciates her customers. Ms. Dana, thank you for not only making us feel special, but working so hard to ensure that our needs were met and even at a great price. I saw where one customer had a bad experience during what appears to be the timeframe of the change over. I rarely do reviews but after working with Ms. Dana, I can't imagine Public Storage was at fault...give them another visit. Once again, OUTSTANDING!! My husband calls her, Ms. "Git-er-done" Dana 😂
Great service. Fast and friendly
Monster storage is a clean, well kept, secure storage facility. We needed to rent 2 units and Tracy was a great help. He was efficient, very friendly, and very helpful. Thanks, Tracy! (Thanks, Emma Grace, also!)
Had a great experience with Emma Grace and Tracy, they were very friendly, helpful, and made the process super easy! Highly recommend!
Tracy and Emma were very helpful and very easy to work with. I would highly recommend Monster Self Storage!
I was greeted by Dawn and she really helped me understand how these units work because I've never used one before. My first experience was great. And thank you also to Tracy who helped. Thank you Monster Storage Unit in Statesboro Ga. Love these climate controlled units
Phenomenal service, staff is very helpful. Go to them for any storage needs
The process of getting my storage unit was super quick and simple! They answered all my questions and were super resourceful. I’ve never had a storage unit, so they took the time to show me how the lock worked. Michael and Trevor were super nice!!! Highly recommend.
Tracy was great to work with and helped us pick out the right unit for our needs. It’s a very nice complex, and after touring it, we feel very comfortable leaving our belongings there.
Manager Tracy Brown is great job at his job. He do to make sure I was comfortable with my unit. He was always available if I any questions.
Tracy is very Personable and helpful! Great service at this location.
We had a unit at mobster that we bought ,
Tracy was very outstanding in helping us. He’s one of the most customer service persons that I have dealt with. He was so helpful, polite, and went above and beyond to help us . Tracy is a great asset to Monster , maybe I’ll get to work with him again. Other storage unit people could take a lesson from Tracy . Thank you so much !
I’ve been using this storage unit for over two years now, and it’s always been well-kept and clean. My items are still in good condition, and I’m very satisfied with my experience.
Great Customer Service Tracy made me feel comfortable with choice and had good patience. I will always choose Monster Storage for all my storage needs.
We had great customer service and Tracy was so personable and thorough in explaining everything! I would definitely use Monster Self Storage again
Decided to buy a unit for a few months and the service was amazing! The property manger (I believe) was the one to help me and he was very nice, showed us a unit, and gave us so much information about the unit and how everything works! The store units were clean on the inside and outside tbh. Overall 10/10
The man who helped us, Tracy, was very informative and polite. I ended up finding exactly what I needed!
Tracy Brown was very good. He was very patient. He waited until I got here after hours.
Tracy was great! Professional!
The young gentleman named Tracy Brown that was there was a great wonderful dude. Help me out. I mean it was awesome attitude was on point. Was a great guy. He saved me a lot of money
Appreciate the Great help and assistance provided by team member Tracy. Clean store and great rates
Tracey was definitely very helpful i pick a unit to small he helped me upgrade units had outstanding customer service and very friendly as well