Public Storage Self-Storage Units at 4400 Lawrenceville Hwy, Lilburn, GA

Great staff Dolly was patient and help to customers and nice environment

Amazing staff and management. DM Jeff, Dolly and Doreen of Lilburn got my unit straight. After previous company Extra Space Storage dropped the ball!! Extra Space upon transferring everything over to Public Storage advised that my unit that I had with them was vacant! I didn't find out until a week later that Public Storage took ownership from Extra Space Storage. I went to location and couldn't access gate or get to my unit for some things I needed to get out. Another tenant pulled up to front lot and advised me that Public Stoarge took over. Extra Space never called and or emailed me re the change of ownership. Yes manager Kodi and corporate dropped the ball! Big time. After a few trips to the Lilburn location after Public Storage took over, I was taken great care of by Jeff, Doreen and Dolly. They took time making phone calls, emails etc to me and corporate. They finally found my information and proof that I was a current tenant and up to date on my rental. They worked diligently with professionalism keeping me updated. I received personal calls and texts from the new Public Storage management and staff. Big stress off my shoulders now. Kudos to Public Storage!! Jeff, Doreen and Dolly are the best!! I look forward to continuing business with you all. Very professional team. Thanks again for the prompt attention and resolution in this matter. Public Storage the best! Lilburn location. Need a storage unit, stop in and see Doreen and Dolly; the best! Blessings. Semper Fi.

Given Extra Space Storage sold this property to Public Storage which has different due dates, the change created lots of billing issues. Sean, the Regional VP, patiently explained the billing. He made necessary adjustments, went above and beyond to compensate for my confusion. Sean assured me that one of my units that water leaks when it rains, will be fixed soon. I appreciate his professionalism and know the property will be better than before given planned renovations. I highly recommend this property because of his leadership.

Awesome sevice

Great!

Jamela at the front desk was very helpful!

Jamela, was knowledgeable and very helpful. Thank you

Awesome!!! Jamela was very friendly and helpful!!!

Awsome service amazing price

Jamela was awesome! So polite and fast 😄

Great location and superb customer service!!!

Friendly and great customer service!

Great service

exelente amabilidad

Unbelievable service from Jamela she was very helpful and friendly from the start. A great help and took a lot of stress off from the move.

Great service

Muy bueno

Good review and touring

Great experience with tahj

Cody was very helpful.

Cody was great and very helpful. I appreciate his professionalism and he was a pleasure to work with. Thanks again

Excellent customer service

Cody is amazing!!! The perfect example of why you still need people on the property instead of on the phone or ai. I recommend this company because of the great customer service and easy rental process. Thank you again Cody!!

Cody is awesome huge help thank you so much!

Cody was helpful getting me in the best unit for myself.

Great experience at this location.

Cody was amazing

Jamel’s is amazing!! She’s an asset to the company. Such a great help

Cody is fantastic. Helped me figure out what I needed and gave me the best deal! Thank you Cody!!

Very good service, the attention was super good, it was arrival and everything was super fast

Great person nice

Jamela was amazing and answered all of our questions. We came in at the end of business hours and she was patient did not rush us at all.

Cody was very helpful gr8 guy