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Public Storage Self-Storage Units at 8490 Duralee Lane, Douglasville, GA
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x10'Online only price$ 56/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 56 /mo $ 75Best Price Label+ one-time $29 admin fee
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8'x10'Online only price$ 87/mo
Medium 8'x10'- Outside unit
- Drive-up access
$ 87 /mo $ 116Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 117/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 117 /mo $ 155Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 199/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 199 /mo $ 265Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 232/moLarge 10'x20'- Outside unit
- Drive-up access
$ 232 /mo $ 309Best Price Label+ one-time $29 admin fee1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Douglasville
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Douglasville Storage Units Near I-20
Douglasville Public Storage, at the intersection of Duralee Lane and Fairburn Road, offers affordable self storage solutions with easy access from Interstate 20.
Douglas County High School families can easily empty out a crowded garage by storing boxes, crates and tools in a handy 5x10 storage unit at this location.
Residents in Lithia Springs can use a 10x20 storage unit to pack up old living room furniture, dining room furniture or bedroom furniture when it's time to update some of the larger home furnishings.
Local businesses near Arbor Place Mall can use a 10x30 storage unit as extra commercial or retail storage space to hold desks, tables, equipment, supplies and boxes of paperwork, all nearby.
Ranging from small to large, the outdoor storage units at this facility provide customers with drive-up accessibility, perfect for easily loading or unloading from a vehicle. There is also the option of climate controlled storage units, as well as enclosed units large enough for car storage, motorcycle storage, truck storage or SUV storage.
For storage-related questions or to buy packing supplies, speak with the staff inside the rental office or the property manager who lives on site.
From historic downtown to the surrounding neighborhoods packed with families, young and old, it's easy to see what makes Douglasville such a special place to call home. With a town motto of "New Growth, Old Charm, Always Home," it's Public Storage's mission to make sure everyone has the space they need in this growing community to always feel right at home.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 339)
The automated system prompts doesn't work so you can check your balance and talk to someone. A very bad way of operating a business when no one is in the office.
Amazing team over here they have been a huge help. Lashawna specifically has shown me great customer service and has kept me up to date on everything public storage had to offer. Thank you so much!!
Lashana is always available to help me with my storage unit, she provides great customer service!
Lashuna has nothing but amazing and friendly . With great customer service .
It’s always a pleasure to visit a business and someone is so nice to assist you! Lashana was great in assisting my friend and I!
Shout out to Lashana for her assistance with my inquiry regarding a rental unit at the property.
I am so appreciative of the Public Storage employee LaShana at the front on Dura Lee Rd. Her patience and understanding were the only things helping me through a tough time. She made my move much easier and efficient. We need more understanding people in customer service like her. Thank you for a good experience.
IF I COULD GIVE THIS LOCATION 0 STARS I WOULD!!! I DO NOT recommend this location to NO ONE! especially if you have a big truck! The alleys are extremely small! There is no way to turn down the alleys if you have a truck that's 26'! The women there lashonda and shantay are extremely rude! their customer service is horrible! AGAIN I DO NOT RECOMMEND!
Shout out to LaShana for excellent customer service. She called me back to follow up with me and I didn’t even leave a voicemail. Very helpful and friendly.
Mrs. LaShana is always kind, inviting and professional and the property is always clean and welcoming.
This location was clean and there was no trash laying around like other locations that I have experienced
The property manager at this location was very helpful. She answered all of my questions and I don't have a unit at her location. Thank you Ms. LaShana for the help
Service was exceptional
Customer service was superb, I am a very satisfied customer representative made me feel it as though I was a VIP customer
LaShana was absolutely amazing. My process was quick and easy.
I bought a unit thru an auction. The entrance is very secure. It was very clean.
LaShana is always such a huge help for my dad. Very uplifting & always have a positive attitude when we come to pay our storage.
Lashana was great from the beginning until the end of my reservation process. She was very kind And very knowledgeable. She was a huge help and I truly appreciate her customer service.
The best Public Storage in town hands down!! She really works with you and has amazing customer service. Definitely a blessing and will recommend her and this location to family and friends.
The management at the Duralee Lane location is awesome! I ran into a tough situation and couldn't afford to make my payments for a while but LaShana put my mind at ease and set up a payment option for me so I wouldn't lose all my stuff. She's also just one of the nicest people you're ever going to meet. So I am staying a loyal PS customer!
La Shana was very helpful and considerate, forgot my lock and key sitting on the ground, she locked it up and kept the key safe for me till I had a chance to come back and get it good place.
The people here are so awesome and very helpful. I really appreciate their time.
Staff went out there way I pulled up to rent a unit not only was staff cleaning they stopped what they were doing completely gave me all of her attention and did everything in her power to make sure it was a great experience definitely recommend
Ms. Lashana was a pleasure to work with! I hope more locations would hire more efficient management. Great business sense and attention to detail and going above and beyond for customers.
The service manager Lashana
at this location is wonderful to work with she awesome and great customer service She definitely needs a raise
I would recommend this public storage when trying to find a great place to store your furniture the property manager is always attentive to your needs and have great time response when trying to reach out if no answer the property is always clean and in a good area.
I love the customer service here in the lady is nice and she will work with you if you have any problems with anything
The manager was very helpful with my situation, and made sure I was well taken care of. I will recommend this location and her to everyone.
I want to start off saying that Ms. LaShuna at the front desk was very helpful and respectful. Every time I come in always has a smile on her face she breaks down and explains everything to me where I understand what I need to do to keep up with my payments and when I need to pay. I recommend the public storage as a place to store your belongings.
Lashana is amazing!!! Great Customer Service.
I just want to say that the woman that works here is always picking up trash and cleaning. I work across the street and can see her from my desk! She even cleans outside of the fenced area! She needs a raise or something bc she most definitely works hard!!
LaShana is always helpful and every time i call with a question she answers without an issue! Always polite and nice.
La Shana helped me out a lot. I was going through life and my unit was up for Auction she gave me some words of encouragement and I was able to pay my balance in full and save my storage. 10/10
The front desk lady Lashana was great and really helpful. She was so patient with me and she was sweet and polite. Best customer service I’ve ever had at any establishment I’ve been to that offers customer service!!! I give her five stars!! Wish I could give ten!! Well deserved!!
Don't go here! Public Storage is a price gouger... They increase monthly rate constantly and it's not worth it especially being the place has rats. Just cleared out my storage and it was covered in rat droppings and ate through my belongings. My rent went from $230 to $680 a month. Highway robbery! Avoid at all cost.
The lady at desk was able to let me know how to get into my storage but the reason for 2 stars is the hours on gate access only til 9 pm. I googled 24hr access to unit( as we work 3rd shift) and it was 1st and the outside of sponsored ads.., it's my mistake by not reading that we could only go until 9 pm. So I literally wasted $50.00 since I can't get refund as well as I can not use it since 4 days later I have not been able to make it to store anything due to hours and price I pay for assuming google gave me what I asked for not including sponsored ads.
Also the 1.00 for a month is only if you get it at the 1st if month or you are charged on the 1st of the next month prorated so it turns out to be your due date to the 1st.
And I'm still waiting on lock refund 2 days later to be added back to card
So my review is not the property or who works there but the policy of it not being made more understanding to people whom make mistakes as I did UNIT VERY CLEAN and app easy to use.
Was looking for a storage unit and stopped by for a look , the service was great and the units were so clean for customers. Will be recommending to future customers and friends.
Ms .Lashana is always so helpful here
Ms.LaShana was so helpful today when I visited this location. She was very polite and had great customer service.
Wonderful customer services
Lashana gave great customer service we loved her
I was a little apprehensive about renting a storage unit again. I’ve had some bad experiences in the past with other places. Upon my arrival into the office I was greeted by a wonderful lady named LaShana who explained how the process worked and even showed me the unit I wanted to make sure my stuff would fit. The property is clean and feels safe. Thanks again LaShana for making this process extremely easy.
Very nice...
LaShana, gave great customer service vibes. She was very helpful and knowledgeable to accommodate with perfect service!
Mrs Vita is absolutely amazing she was so helpful withy move in and is such a joy to come in contact with
Ms.Vita’s customer service was exceptional! She was extremely helpful and kind to me the whole time!
Ms.Vita is Amazing she needs a major promotion. Awesome Customer Service & Beautiful energy. We Love Ms.Vita
I had the best experience here with this very helpful young lady she went above and beyond to make sure I had what I needed Thanks you so much Viva
Ms Vita was outstanding. She was very helpful and knowledgeable. Ms Vita has a heart for the people. There is really not enough stars to say how pleased I was.
This place was everything thank you Ms.Vita for making the process quick and easy and making sure I had clear instructions and understanding of the space
Ms.vita went above and beyond to help me get the best Storage for my needs .. excellent customer service the best storage place in town. I highly recommend you won't regret it. Great prices great customer service made it very stress free with the moving process the renting process was super easy It was such a delight to have her.
Vita was great! I had a great experience and she really helped me with all that I have going on. She has a great personality and made this transition good.
Vita took care of everything for me and got me into the correct size unit and made the move very simple. I will keep my unit here just because of her professionalism and character. Thank You Vita for all the help!!
It’s Ms vita for me!!! I literally felt like God sent her to me. Customer service above and beyond. I will recommend this location, very clean and affordable. Ms vita I want to thank you from the bottom of my heart for speaking encouraging words to me! We need more genuine people like Ms Vita🫶🏽
The best experience/customer service I’ve had in my life and it was all because of Ms.vita GOD placed her in me and my husband lives not by accident but by faith,not only did she give us exceptional customer service but also gave us a word ,a prayer and she was just so full of love wisdom I would recommend this storage place to anyone just because of Ms.vita …thank you ms.vita for all you do you are greatly appreciated.
Great customer service!! Mrs. Rita was vey patient and knowledgeable.
The main reason I decided to lease a unit with this particular Public Storage was due to the professionalism, kindness and the unprecedented customer service that I experienced with the on-site manager Ms. Vita. Moving already presents its own challenges, however she made this process smooth, efficient and enjoyable. I do hope that the Corporate team and management are aware of these reviews and recognize Ms. Vita for her service and contribution to the Company. Thanks!
THE WORST EXPERIENCE EVER....
5491 WESTMORELAND PLAZA
DOUGLASVILLE, GA 30134
Facility is old,rundown, no numbers on the building, furniture left out in the driving isles, property manager is not available. The company as a whole does not care about customer resolution. IF you must get a storage unit at Public Storage,PLEASE DO NOT go to this location. EVERRRR...
Ms. Vita was amazing! Great personality! Really good at her job & great with customers!
Ms.Vita goes above and beyond for her customers, I would definitely recommend this location to friends and family for all their storage needs.
Vida the property manager was extremely friendly and helpful. Definitely An Asset To public storage
Ms. Vita has excellent customer service. I’m impressed with her knowledge and personality. She definitely needs a raise for her performance.
Excellent service and very helpful management
The Mgr Vita at the DuraLee location provided me with excellent customer service! She took the time out to thoroughly explain Unit rates & sizes to me even though she had other customers waiting. She patiently answered my many questions without making me feel rushed or irrelevant. She was professional, positive & friendly. I was having a hard day & Vita’s terrific spirit put me at ease. Because of Vita, I’ll definitely refer family & friends to Public Storage.
What A Blessing it was to Work with Ms. Vita, she made this journey a Happy one & was A Great JOY‼️🎉🫶🏽
I have had a storage unit here at this property for the longest time the staff has always been friendly. They are always on top of the property the manager there, ms Vita has the best customer service. She was able to help me out with my account. She followed up with me and definitely helped me out with all of my inquiries. I definitely recommend this location and if you guys have any issues, definitely talk to ms Vita she is the best !!
Ms. Vita is a wonderful being and very helpful. Thank you so much.
Mrs. Vita did a great job helping me with my unit purchase today. Thanks
Ms.Vita was wonderful and a great help . Lovely spirit and overall a great person . She was very helpful . & satisfied my storage needs !
Wonderful hospitality! Great vibes and energy. Ms Vita went over and beyond to satisfy my needs. She would not allow me to leave public storage until I was satisfied. If your looking for a storage space in Georgia area come see Ms Vita at public storage on duralee lane you won’t be disappointed!
Ms vita go above and beyond I recommend this storege unit great customer service very detailed about information over all great experience
Mrs. Vita made my day!!! She was extremely helpful to me! Friendly and willing to help me. This is by far the best management I seen at this facility. She is a blessing!!!
I definitely recommend this place , the staff is excellent, Mrs vita was the best help, thank you so much.
Miss vita at the front desk provided excellent customer service.
Me Vita was patient with me she help me out with what I need to do I really Thank to her on this Day and Day to come
Vita has great customer service, made my experience easy
My first time doing this and Ms. Vita is sooo helpful. I happy that she was there the time I when there. She was informative and set me up right
Vita the best manager I’ve ever dealt with
5 Stats All around for Public Storage and the Award winning Ms. Vita. Thank you for making this project smooth and served with a smile. #231
Vita, is DA BOMB!!
She so sweet and helpful and her customer care is appreciated. Thxxxx💜
I received an email about an increase in my rent space. I called and spoke with Vita. She explained to me what was going on and reached out to the corporate office to see if they will approve for me to keep my normal rate. It was approved in a matter of minutes! Thank you for your help!
Ms Vita was very helpful. I am glad she was there to help us. She even stay pass her time to make sure we were ok.
Vita was very helpful and helped us to get everything set up! Very good experience :)
This is an awesome store vita is the most sweetest and very helpful.
Mrs Vita is the sweetest soul, was so kind hearted and friendly. She took time out her day to give a beautiful speech that my husband and I needed to hear. We thank you again for you service and spiritual heart to heart! We love you Mrs. Vita you’re the best!
The customer service here is great. I needed assistance with my unit and she quickly resolved my issue. When we vacated our unit Vita, was once again there to help, props to you Vita. We truly appreciate how easy and comfortable the whole experience was.
Ms.vita gave superior service
I am very happy to say That Ms Vita Has definitely been a blessing in this time of need. She is very in tune with the customers and Public storage you have received a Angel In The Flesh.
Ms.Vita is so cool full of knowledge I'm glad I was lead to this location this morning I was very pleased with the service and treatment I received I would definitely recommend my people to go to this location if in need of a storage unit
Ms. Vita was very helpful. She answered my questions ( in detail), was pleasant, professional, knowledgeable and all done with good voice and good face. Sometimes a person can be helping you but their voice carries an unpleasant tone along with an annoyed facial expression. Ms.Vita appeared genuinely happy helping me.I appreciate when a business puts emphasis on kindness to their customers. Thank you ms. Vita for a positive experience. I would be more than happy to recommend this location to potential customers. shed
Vita was awesome.. she took her time and explained everything to me. I feel confident renting a unit at this location. I highly recommend!
Ms Vita at the Duralee Ln location is the best asset a business can have. She is knowledgeable, professional, friendly and she goes above and beyond for her customers. She was so helpful I felt compelled to let anyone who looks up the reviews for this location know that. Thanks and keep being awesome! Customer service smiling faces and professionalism is hard to find and Ms Vita provides it all!
Heather was very prompt on helping me with my storage space. She made my visit to the office a breeze I was in and out! Definitely recommend this location !!
The unit we got the light fixture is torn down it is hanging halfway down into the unit the piping is pulled from the wall no light bulb no nothing the turnaround areas are very narrow so if you've got a big vehicle and a trailer don't go here very difficult to move around one way in One Way out for the price it is not worth it
Thank you Jordan for you help . Your property is very clean and your very nice continue to keep a smile on your face .
Jordan is the best she will help you out all the time and is so friendly
Jordan was the best! I needed help trying to figure out what was my best option of sizing in storage and she explained accurately what I needed to do! Keep up the good work jordan.
Mrs. Arnold was great she made sure i left with the unit that i needed ! great job 💙
I had a great experience. Jordan A. did a excellent job with her customer service and providing me with a unit. Thumbs up!
Very nice 👍, great staff. Fun and understanding.